Marcus König-Director of Go-to-Market & Operations
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Experience
Director of Go-to-Market & Operations
Gilion AB
- International expansion & segment strategy: Built Germany footprint from zero, scaling to 1,000+ SaaS customers across four European markets, developing vertical value propositions, use cases, and segmentation models
- Planning, OKRs & single source of truth: Designed forecasting frameworks, pipeline diagnostics, territory/quota structures for a 30+ FTE commercial org, and established OKR-driven execution with shared dashboards and decision logs
- Operational excellence, automation & regulated delivery: Applied Lean Six Sigma methods and implemented automation and AI tooling across CRM and reporting, simplifying end-to-end workflows and reducing manual effort by ~25%
- Growth enablement & CX: Owned cross-functional growth experiments that increased activation by 30% and DAUs by 10% in a hybrid PLG + enterprise model
- Change management & cross-functional execution: Set KPI agreements with shared services, championed internal change programs, and drove adoption of new operating rhythms and tooling
- Risk management & portfolio steering: Established risk-aware customer prioritization and partnered with risk and finance teams on portfolio steering and resource allocation
Consultant for GTM & Growth, Commercial Excellence & Strategic Initiatives
via Spaghetti Ventures
- B2B Insurance Platform (Series B, EUR 20M ARR, 180 FTE): Interim management for operational excellence in customer success & service delivery, leading a private-equity-backed transformation to improve retention and capital-efficient growth by rebuilding the end-to-end customer journey and operating system across product and CX
- B2B Accounting SaaS (Series C, EUR 38M ARR, 200 FTE): Advisor for performance management, redesigning forecasting models integrating pipeline, bookings, and churn, building real-time dashboards for funnel conversion, productivity, and CAC/LTV, and defining cross-functional KPIs and operating cadences (WBR/MBR)
- B2B Financial Management Platform/Lead-to-Cash for SME (Series D, EUR 60M ARR, 350 FTE): Advisor for market entry to Germany, defining positioning and value proposition, leading product localization recommendations, and assessing regulatory and compliance implications
- Credit Insurance Group: Advisor for corporate development (Northern Europe), conducting market mapping and preliminary due diligence for venture and M&A initiatives, building market landscape of solution areas, and conducting light due diligence on selected targets
Principal / Authorized Signatory (Prokurist)
Signal Iduna
- Digital transformation & strategic initiatives: Partnered with the Group Executive Board to develop strategic theses on infrastructure, data & analytics, automation, and customer engagement models
- Build-vs-buy recommendations & executive decision support: Produced board-ready reports translating market signals into build-vs-buy recommendations, including capability assessments and risk/ROI trade-offs
- Scaled digital delivery via agile squads: Drove operational excellence using OKRs and workflow standardization, establishing dashboards and decision logs for transparency and speed
- Transformation themes across core insurance functions: Translated strategic priorities into initiatives across CX, claims management, risk & compliance, and marketing/sales technologies
- Enterprise & FinTech investment focus: Led eight investments end-to-end, served as board observer, and provided post-investment operational support for GTM execution and scalability
- Industry monitoring & ecosystem leverage: Established an industry briefing center and built senior relationships with ecosystem players for partnerships and best-practice transfer
- Leadership: Recruited and developed a team of five, implemented governance routines, and delivered a TVPI of 1.9 as of July 2021
Venture Capital Associate
KPN Ventures
- Sourced and diligenced Series A–C investments in cloud, infrastructure, and B2B software to support KPN’s digital transformation
- Assessed how external innovation could enable core-system modernization, network/software convergence, and scaled automation
- Prepared executive-ready recommendations to support transformation governance and investment decisions
Corporate Finance (M&A) Analyst
Clearwater International
- Executed 10+ buy- and sell-side mandates in Technology and Industrials, translating board-level objectives into strategic initiatives and deal roadmaps
- Conducted operational excellence analyses to identify cost reduction and SG&A efficiency levers, translating findings into value creation cases
- Built integrated KPI and planning models for commercial, operations, and HR planning to diagnose performance and support decisions
- Managed end-to-end workstreams using Lean Six Sigma methods, ensuring decision-ready outcomes for C-level stakeholders
- Identified operational and financial risks in due diligence, converting findings into mitigation plans and negotiation levers
- Co-led a CRM and ERP transformation to Microsoft Dynamics NAV, improving data quality, reporting reliability, and workflow efficiency
Professional Athlete
International Triathlon Union
- Competed internationally in triathlon and swimming from age 10, training at a specialized boarding school and traveling 150 days a year for races
- Pursued Olympic qualification, gaining high-performance sports experience and learning endurance, discipline, and teamwork
- Aspiring to foster growth and mentorship for athletes and sports organizations based on experience and insights
Industry Experience
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Experienced in Insurance, Banking and Finance, Sport, Professional Services, Information Technology, and Telecommunication.
Business Area Experience
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Experienced in Strategy, Investments and M&A, Business Intelligence, Customer Service, Operations, and Legal.
Summary
GTM & Strategic Initiatives leader with 12+ years’ experience across European Enterprise software, SaaS, and financial services, delivering measurable outcomes through commercial excellence, process optimization, and large-scale transformation in regulated environments. Scaled end-to-end operating processes across the customer journey, commercial teams (sales, marketing, CX, partnerships, product and finance) and service delivery, applying continuous improvement to raise productivity and quality while driving cost efficiency.
Private-Equity-style operator with a hands-on, entrepreneurial mindset: built investor-grade performance management, identified cost-out and synergy levers, and drove execution through task bundling, activity migration, and KPI governance - enabling harmonization across functions and seamless orchestration between regional teams and shared services while improving efficiency and service quality.
Internationally experienced across Germany, Nordics, UK, and the Netherlands; align local execution with HQ standards and governance. Partner closely with Commercial, Product/Engineering/IT, Data, Risk/Credit, Compliance, Finance, and Client Services to deliver automation and digitalization programs with strong change management and measurable impact.
Skills
Productivity & Collaboration:
- Ms Office Suite
- Google Workspace
Strategic Planning & Fp&A Modeling:
- Anaplan
- Valsight
- Pigment
Operational Excellence & Process (Lean-Aligned):
- Servicenow
- Signavio
- Jira & Confluence
Crm & Revenue Execution:
- Salesforce
- Hubspot
- Clari
Bi, Analytics & Data Exploration:
- Tableau
- Looker
- Funnel Iq
- Heap
Customer Experience & Journey Insights:
- Fullstory
Product & Workflow Design:
- Miro
- Figma
Automation & Ai-Enabled Ops:
- Airtable
- Zapier
- Clay
- N8n
Languages
Education
VU Amsterdam
Business Administration, Strategy · Business Administration · Amsterdam, Netherlands
Ansbach University of Applied Sciences
International Management · International Management · Ansbach, Germany
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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