Thomas Höfer
VP Mid-Market & SaaS Transformation (interim)
Experience
VP Mid-Market & SaaS Transformation (interim)
WithSecure Corp.
- Led the transition from regional to segment-based GTM structure, rebuilding regional ownership, focus, and accountability, especially around the high-growth MSP partner segment.
- Redesigned and operationalized a cross-functional GTM engine for the partner channel, enabling scalable, data-driven upsell and cross-sell programs.
- Established an agile, data-driven operating rhythm with a unified business planning and execution model including QBRs, forecast reviews, and GTM planning cadences.
- Launched 360° business and partner analytics, providing actionable visibility into performance, partner contribution, churn signals, and growth potential across mid-market segments.
- Restructured and re-aligned RevOps teams, introducing segment-specific roles, ICP-based account segmentation, and a clear focus on expansion plays.
- Authored and implemented the company-wide SaaS Playbook, translating SaaS strategy into standardized GTM practices and launching a modular training curriculum to align regional and functional teams.
Co-Founder and Chief Executive Officer
Badvisor.io
- Headed all aspects of the business, from strategy and operations to people and business partnerships; drove fundraising, investor relations, go-to-market strategy, business development, sales, and program and project management.
- Drove company valuation from zero to 6.5 M CHF and secured repeat business with BMW and other multi-national players within a year.
- Secured first round of financing; developed investor materials, presented investment pitch, and negotiated funding with investors.
- Prepared second financing round deliverables and generated projects with multinational companies in diverse industries.
- Masterminded the go-to-market framework and strategy, translating tech features into customer use cases; defined value proposition, market positioning, customer segmentation, and pricing strategy.
- Propelled SaaS subscriptions to 4 k users in 3 months by building and guiding sales and marketing teams; formed a multi-channel marketing strategy and multi-phased sales strategy for direct and channel sales; deployed sales enablement tools, defined KPIs, developed customer acquisition channels, and created an affiliate program.
- Optimized product development operations and facilitated service delivery and operational efficiency by implementing agile quarterly company sprints, a suite of product management tools, and product processes.
- Built partnerships with system integrators (e.g. Deloitte) and digital agencies.
Founder and Owner
BrainDecisions Consulting
- Planned and operationalized the company and its services from the ground up; managed business planning, execution, client engagements, and strategic partnerships.
- Advised enterprise executives on digital solutions for transforming sales, marketing, and customer success and coordinated solution implementations.
- Empowered various small and mid-sized companies to drive growth, strengthening their business planning capabilities.
- Enabled efficient solution implementations by forging a partnership with a business automation service provider.
Managing Director, Chief Operating Officer, Chief Product Officer
NextGuest – Serenata IntraWare
- Embarked on a transformation journey, steering continuous improvement through new visions, strategies, approaches, methodologies, frameworks, and teams; led business planning, the innovation agenda, business development, AI-driven sales, diverse business functions, and organizational change management.
- Headed a company turnaround that paved the way for a successful merger by generating positive EBITDA, escalating valuation through a 25%+ rise in ARR, and revitalizing organizational performance; jumpstarted innovation of an entire new technology stack.
- Created company vision and mapped and executed a 3-year transformation agenda.
- Led an organization redesign, operational transformation, and culture change; deployed new technical tools.
- Shifted from a vertical organization to value stream-focused operations; built an all-new leadership team and functions for business operations, HR, DevOps, QA/testing, data security, solution sales, and analytics.
- Introduced Scrum/Agile methodology, enterprise OKR framework, and analytics.
- Revamped HR framework to enhance people development, appraisal cycles, and upsell/cross-sell business benefits approach.
- Built the foundation to disrupt the hospitality CRM industry by delivering a scalable CRM product portfolio; pivoted innovation to BI, AI, and ML; introduced BI and decision support solutions and AI/ML-driven customer use-case automation.
- Defined product vision, strategy, and roadmap and steered execution; led re-platform to a cloud-native, service-oriented, public cloud-based solution; embedded data-driven automation and hyper-personalization.
- Orchestrated the on-time roll-out of an MS Azure-based CRM product portfolio for all new customers and automated migration of existing key customers with no business disruption.
- Powered double-digit percentage gains in business and maximized customer success through sales strategy, business planning processes, AI-driven upselling, cross-selling, redesigned SaaS pricing model, separation of new business development and key account management functions, and introduction of Salesforce.com and PandaDoc.
- Surged NPS from 2.3 to 4.0 in 2 years through 50%+ faster customer deployments with guaranteed launch in 5 business days.
- Managed investor relations and supported due diligence and merger preparations for a successful company exit.
Global Senior Director – Business Development Strategy, Go-to-Market & Customer Sales
NetApp Inc.
- Spearheaded deployment of a new worldwide channel strategy in non-EMEA sales regions and led global business development; gained $250 M+ in incremental upselling and cross-selling bookings in the first year through a new channel sales model.
- Designed and developed a 360° business, customer, and market intelligence system and demand forecasting methodology for each customer, serving as the global single source of truth for sales strategy planning and execution.
- Built and directed an international business development team of 50 FTEs.
EMEA Senior Director – Sales Strategy, Operations, Go-to-Market & Customer Sales
NetApp Inc.
- Delivered $100 M+ in incremental bookings across 15 countries in the first 12 months by pioneering the Protect-Grow-Acquire segmentation and targeting methodology, which was named a global best practice and rolled out worldwide.
- Triggered 15–20% growth in new account bookings by transforming 75% of global account portfolios and establishing a KPI and OKR framework for new account acquisition.
- Guided the team to raise pipeline ROI and increase go-to-market programs by 3×, earning three Sales Excellence Awards.
EMEA Director – Sales Strategy, Operations and Go-to-Market
NetApp Inc.
- Founded and developed the pan-EMEA in-house sales strategy/GTM team and EMEA Big Data Competence Center in Bangalore.
- Cut marketing costs by 25% and multiplied sales qualified leads (SQLs) by 35% through a marketing transformation.
- Directed the highest-performing team in EMEA, achieving the greatest business impact; received the EMEA Team Excellence Award.
Senior Marketing Manager
NetApp Inc.
Managing Director
U4 Prevero GmbH
Industry Experience
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Experienced in Information Technology and Professional Services.
Business Area Experience
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Experienced in Operations, Strategy, Marketing, Sales, Information Technology, and Product Development.
Summary
Fueling Business, Revenue, and Profit Growth | Delivering Operational Excellence | Energizing Cross-Functional Team Building | Inspiring Innovation
Generated Substantial Investor Returns, Lucrative Company Exits, Market Domination, and Operational Turnarounds for Companies Ranging from Start-Ups to Global Fortune 500s.
Visionary executive leader with over 20 years of success in the technology space in roles, such as CEO, COO, CPO, and Managing Director. Savvy in addressing all business functions in building comprehensive strategies that propel impact across the value stream through an entrepreneurial spirit and pragmatic “can-do” and “roll-up-your sleeves” approach. Synergistic leader of up to 80 people, fostering collaboration, innovation, and a customer-winning attitude.
Skills
- Strategic Vision
- Business Transformation
- Business Process Improvement
- Strategic Growth
- Agile Project And Process
- Innovation Leadership
- Business Strategy Management
- Team Building
- Business Planning
- Financial Management
- Coaching And Mentoring
- Operations Management
- P&l Management
- Analytical Skills
Languages
Education
Grenoble School of Management
MBA · Business Administration · Grenoble, France
Munich University of Applied Sciences
MS, Engineering · Engineering · Munich, Germany
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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