Smartsheet Experts in Germany

• Selected as SME for a government executive authority in Dubai, benchmarking four PPM platforms against technical fit and delivery risk and developing the target operating model and strategic benchmarks.
• Led an operational optimization project for a performance-based road maintenance contract, directing two consultants and delivering a 10% improvement against contract KPIs.
• Managed delivery of a smart city implementation as the consulting firm's project manager, coordinating the specialist solution consultant and the site's asset owner, and owning project governance and reporting.

• Responsible for the end-to-end planning, conception and operational implementation of content production for Queisser Pharma and Doppelherz International, including the coordination of video and photo productions for international content.
• Strategic planning, management and implementation of the D2C content strategy for Doppelherz Germany, especially for platforms such as Amazon, to increase reach, engagement and conversion.
• Independently developed and implemented the collagen beauty campaign and organized and managed the Doppelherz image film project, including close coordination with internal departments, external agencies and production service providers.
• Ensured deadlines, budgets and quality standards while consistently adhering to the Doppelherz guidelines.

Large Insurance Company – Consultant Wiesbaden: Consulting support for the introduction of an integrated planning and performance management framework (operational, financial, customer) to enhance customer-centric transparency, decision-making quality, and steering capabilities across all lines of business within an insurance organization:

• Analysis of existing processes, reports, KPIs, and KPI calculation methodologies
• Design and introduction of new, standardized customer KPIs (gross/net), as well as key steering metrics with consistent linkage across all lines of business
• Recalculation, validation, and plausibility checks of KPIs based on existing and newly integrated data sources
• Conceptual support for the development of an integrated reporting and performance management setup
• Execution of customer insights analyses to identify patterns and anomalies within customer data clusters

Large retail company – Consultant in Karlsruhe: Advisory services for the setup and step-by-step implementation of an internationally deployable RELEX solution in the supply chain management environment:

• Advising overall and sub-project management on methodology, project setup and steering (e.g. agile approach, Jira configuration, RELEX phases, Jira Structure PPM)
• Strategic-operational consulting for the introduction of RELEX including best practices
• Support in defining overarching goals and requirements (2-year target picture)
• Guidance in scoping a relevant supply chain network segment for the project
• Development of a roadmap for iterative, incremental RELEX setup and rollout
• Assessment of project dependencies (interfaces, configurations, etc.)
• Advice on prioritized implementation of business requirements and data interfaces
• Support in test planning (data validation, system testing, UAT)
• Consulting on internationalization, change management, training, and knowledge transfer
• Stakeholder advisory and alignment activities between the client, implementation partner, and RELEX

Insurance company – Management Consultant in Munich: Analysis, consulting and support for the optimization of a large-scale business and IT transformation. Focus on strategically important programs and modernization projects in the area of Managed Services Operations and processes:

• Review of project plans and deliverables; analysis of programs and projects (e.g. cloud approach, process standardization, system integration, roadmaps)
• Identification of technical, functional and personnel risks and challenges; development of content-related measures and alternative solutions
• Proposal of quality improvements for program and modernization efforts
• Sparring partner and professional, technical, structural and organizational consulting for project and program management

Large retail group – Management Consultant & Stream Lead in Cologne: Consulting, process, project and product management for the introduction and implementation of a large strategic program in the field of advanced analytics, assortment and space management:

• Setup, test and rollout of a new space planning, automation and optimization product based on the existing cluster-based merchandising approach
• Definition and setup of new processes and transformation and change management measures for the new store-specific merchandising approach
• Collaboration with Advanced Analytics and IT (internal and external) for software implementations, automations, extensions and interfaces
• MVP approach and piloting in phases with gradual rollout (pilot with 80 stores, region with 500 stores, national level with 4000 stores)

Large retail company – Agile Coach & Change Agent in Cologne: Agile coach, OKR master and facilitator for the introduction of the OKR approach in a large strategic digitization program for retail stores:

• Coaching of the core team with topic managers and team leads
• Introduction to the OKR topic and setup of the OKR cycle
• Establishment of the OKR approach in teams and on a cross-team level

Delivery and logistics company – Management Consultant in United Kingdom: Consulting and coaching in the restructuring of the Data Analytics department:

• Analysis of current challenges
• Definition of overarching goals
• Development of a proposal for a new team structure
• Identification of required competencies, skills and responsibilities
• Advisory and alignment on communication and change management strategy

• Preparation and execution of monthly payroll in compliance with all legal and internal company requirements
• Comprehensive review of payroll results to ensure accuracy and completeness
• Ensuring correct handling of social security matters
• Ongoing review of tax-related changes and timely implementation within payroll processing
• Execution of payment runs and reconciliation with the finance department.
• Creation and analysis of various reports for internal and external stakeholders
• Working with payroll systems ADP and P&I LOGA, including maintenance and reconciliation of relevant data
• Continuous optimization of payroll processes

• Management and optimization of a portfolio of about 100 projects (launches, in-field solutions, data & analytics, digital solutions, digital products)
• Optimization of the existing project standard (playbook) and alignment with the European and global organization (USA)
• Coaching project managers on setup, planning, cooperation with business, GDPR, GxP, data security and launches
• Preparing projects for works council information and project closeout communication
• Optimization of resource management (tracking, allocation, prioritization)
• Taking over individual project leads (off-/transboarding, event management, checking whether WhatsApp is allowed on a business smartphone)
• Supporting the hiring of external project managers
• Optimization of meeting structure, project controlling (KPIs), change and demand management
• Optimization of risk, issue, dependency and quality management and support during internal audits (GxP)
• Optimization of the portfolio steering tool (Smartsheet) on national, European and global level
• Design and implementation of a Business Value Complexity Scoring
• Building a strategic PMO with a sister department and optimizing cross-functional teams
• Reporting, communication and escalation at management level
• Leadership coaching for several future leaders (short-time assignment)
• Development of the concepts "PPM as a Service" and "Internal Customer Approach"
• Development and review of a concept "AI Data Governance" including roles and processes
• Selection and onboarding of the successor

• Full P&L responsibility (€80M) for multi-site connector production with 150 FTEs.
• Rebuilt operational performance management architecture by introducing the company's first AI-supported KPI system, enabling real-time transparency, executive decision support, and measurable delivery stabilization within 90 days.
• Used the Hoshin Kanri framework to align strategic objectives with daily operations.
• Drove Lean culture and structured Kaizen initiatives across production areas.
• Led manufacturing, production engineering, supply chain, and support functions in alignment with corporate strategy.

• Managing the Systems Engineering department with more than 30 employees in 3 teams
• Providing operational support in defining and implementing SE processes
• Analyzing existing approaches and identifying opportunities for improvement
• Planning resources and determining future staffing needs
• Preparing process and role descriptions
• Coordinating cooperation with other departments
• Planning and coordinating employee training (MBSE, RE, DOORS)
• Systematically developing objectives and templates for implementing efficient Requirement-Based Systems Engineering for new development projects
• Building and maintaining model structures in DOORS
• Creating the requirements management plan and user documentation
• Implementing special approaches using DXL
• Environment and applications: DOORS, Excel, Power BI

• Loyalty Program Penny App: Go-Live preparation
• Training
• Operational structuring

Introduction: Companies today face two major challenges: maintaining a pristine Workday tenant AND simultaneously developing an AI strategy that goes beyond mere experimentation. With CloudMcFly, I combine 10+ years of experience as a Workday Architect & PMP with cutting-edge AI strategy consulting. I don't offer theoretical concepts; I deliver implementable solutions. Core Services:

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• ️ 3. Workday Architecture & Optimization As a certified Architect, I ensure your Workday tenant remains stable while we integrate new technologies (Launch, PEX, Delivery Assurance).
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• Industry focus: Automotive, IT, Chemicals, Insurance, IT Security
• Project planning & portfolio management with MS Project and cplace
• Implementation and operation of an Information Security Management System (ISMS)
• Process management (modeling & optimization) with BIC
• Delivery of automotive driver assistance systems (ADAS)
• Change management (evaluation to go-live)
• Migration projects and risk management
• IT development (SAP S4Hana, embedded software) using Scrum, Agile and Waterfall
• Data modeling (top-down, bottom-up, re-engineering)
• Master data management (infrastructure, interface, BPM, GPM)
• Customer relationship processes (CRM, ERP)
• Material data management (MDM) regarding consistency and quality
• Digital asset management (content, structure, standard metadata)
• Sales management (service policy, CRM, key account management, vendor management)

• Introduction of giro card with Visa Debit card payment function (Combocard) for Commerzbank
• Support for the Card Processing Team (card processing; Clearing & Settlement incl. Dispute Management teams) in project work
• Creation of requirements for the Clearing & Settlement team, Authorization team (AZ) and Card Production team (KP) as part of a requirements catalog
• Requirements engineering (requirements management) with business contact person
• Participation in workstream meetings between VISA Inc., SRC Security Research & Consulting GmbH, Commerzbank AG and consulting firms (PwC and Senacor Technologies AG)
• Sprint planning with Jira tickets of type Task and use of Confluence
• Creation and presentation of weekly status reports for the Clearing & Settlement, Dispute Management and Reporting & GUI workstreams
• Coordination with network and file transfer teams for connection tests of new interfaces, e.g. setup of host keys, use of VPN or sipnet connections
• Coordination of the delivery of test files, e.g. exchange rates (FX rates; TC 56 of VISA rates), VISA Debit and Credit transactions (format Base II) and EANSS/ISS Base II clearing files to the Debit Clearing System (DCS)
• Conducting coordination meetings on the use of Visanet Settlement Service (VSS) and PSD2 reports and payment traffic statistics (ZVS)
• Organizing workshops with FiServ (First Data) on Dispute Management and complaint handling
• Setup and maintenance of Open Point List (OPL) in Confluence
• Technologies/methods: Jira, Confluence, giro card, VISA Debit card, payments, Kanban board, BIN, routing, CIQ, VPAY, ScalaTest, Dispute Management

• Further training to become a certified AI expert in the company
• Fundamentals of AI
• AI tools
• Prompt engineering (creation of professional prompts)
• (Advanced) Process automation with AI and make.com
• AI in marketing and sales
• Legally compliant use of AI in companies
• Intelligent knowledge management
• AI in customer management
• Developing AI guidelines for the company
• AI integration into the company

• Evaluation and analysis of camera-based traffic light and sign recognition system on various LLM-based autonomous driving systems (LMDrive, BEVDriver)
• Implemented VLM based traffic notice instruction generation unit for closed-loop autonomous driving system which alerts driver in unforeseen driving incidents
• Developed independent LLM-based local chatbot with Llama, DeepSeek and Qwen including MLflow evaluation framework

• Leading efforts to stabilize and mature project management practices across the Vendor & Freelancer Management organization (North America & Africa)

• Developing scalable project management structures and baselines, focusing on people, process, and data

• Collaborating with leadership to integrate operational areas and establish global project management standards

• Leading multiple work-streams in community building projects and events

• Driving improvements in project management practices, tools, and processes across the events team

• Collaborating with senior project leads on new practices for project and client relations