Smartsheet Experts in Germany

• Responsible for the overall planning, concept development, and operational implementation of content production for Queisser Pharma and Doppelherz International, including the coordination of video and photo productions for international content.
• Strategic planning, management, and implementation of the D2C content strategy for Doppelherz Germany, especially for platforms such as Amazon, to increase reach, engagement, and conversion.
• Independently developed and implemented the collagen beauty campaign and organized and managed the Doppelherz brand film project, including close coordination with internal departments, external agencies, and production service providers.
• Ensured deadlines, budgets, and quality standards while consistently following the Doppelherz guidelines.

Large Insurance Company – Consultant Wiesbaden: Consulting support for the introduction of an integrated planning and performance management framework (operational, financial, customer) to enhance customer-centric transparency, decision-making quality, and steering capabilities across all lines of business within an insurance organization:

• Analysis of existing processes, reports, KPIs, and KPI calculation methodologies
• Design and introduction of new, standardized customer KPIs (gross/net), as well as key steering metrics with consistent linkage across all lines of business
• Recalculation, validation, and plausibility checks of KPIs based on existing and newly integrated data sources
• Conceptual support for the development of an integrated reporting and performance management setup
• Execution of customer insights analyses to identify patterns and anomalies within customer data clusters

Large retail company – Consultant in Karlsruhe: Advisory services for the setup and step-by-step implementation of an internationally deployable RELEX solution in the supply chain management environment:

• Advising overall and sub-project management on methodology, project setup and steering (e.g. agile approach, Jira configuration, RELEX phases, Jira Structure PPM)
• Strategic-operational consulting for the introduction of RELEX including best practices
• Support in defining overarching goals and requirements (2-year target picture)
• Guidance in scoping a relevant supply chain network segment for the project
• Development of a roadmap for iterative, incremental RELEX setup and rollout
• Assessment of project dependencies (interfaces, configurations, etc.)
• Advice on prioritized implementation of business requirements and data interfaces
• Support in test planning (data validation, system testing, UAT)
• Consulting on internationalization, change management, training, and knowledge transfer
• Stakeholder advisory and alignment activities between the client, implementation partner, and RELEX

Insurance company – Management Consultant in Munich: Analysis, consulting and support for the optimization of a large-scale business and IT transformation. Focus on strategically important programs and modernization projects in the area of Managed Services Operations and processes:

• Review of project plans and deliverables; analysis of programs and projects (e.g. cloud approach, process standardization, system integration, roadmaps)
• Identification of technical, functional and personnel risks and challenges; development of content-related measures and alternative solutions
• Proposal of quality improvements for program and modernization efforts
• Sparring partner and professional, technical, structural and organizational consulting for project and program management

Large retail group – Management Consultant & Stream Lead in Cologne: Consulting, process, project and product management for the introduction and implementation of a large strategic program in the field of advanced analytics, assortment and space management:

• Setup, test and rollout of a new space planning, automation and optimization product based on the existing cluster-based merchandising approach
• Definition and setup of new processes and transformation and change management measures for the new store-specific merchandising approach
• Collaboration with Advanced Analytics and IT (internal and external) for software implementations, automations, extensions and interfaces
• MVP approach and piloting in phases with gradual rollout (pilot with 80 stores, region with 500 stores, national level with 4000 stores)

Large retail company – Agile Coach & Change Agent in Cologne: Agile coach, OKR master and facilitator for the introduction of the OKR approach in a large strategic digitization program for retail stores:

• Coaching of the core team with topic managers and team leads
• Introduction to the OKR topic and setup of the OKR cycle
• Establishment of the OKR approach in teams and on a cross-team level

Delivery and logistics company – Management Consultant in United Kingdom: Consulting and coaching in the restructuring of the Data Analytics department:

• Analysis of current challenges
• Definition of overarching goals
• Development of a proposal for a new team structure
• Identification of required competencies, skills and responsibilities
• Advisory and alignment on communication and change management strategy

• Management and optimization of a portfolio of about 100 projects (launches, in-field solutions, data & analytics, digital solutions, digital products)
• Optimization of the existing project standard (playbook) and alignment with the European and global organization (USA)
• Coaching project managers on setup, planning, cooperation with business, GDPR, GxP, data security and launches
• Preparing projects for works council information and project closeout communication
• Optimization of resource management (tracking, allocation, prioritization)
• Taking over individual project leads (off-/transboarding, event management, checking whether WhatsApp is allowed on a business smartphone)
• Supporting the hiring of external project managers
• Optimization of meeting structure, project controlling (KPIs), change and demand management
• Optimization of risk, issue, dependency and quality management and support during internal audits (GxP)
• Optimization of the portfolio steering tool (Smartsheet) on national, European and global level
• Design and implementation of a Business Value Complexity Scoring
• Building a strategic PMO with a sister department and optimizing cross-functional teams
• Reporting, communication and escalation at management level
• Leadership coaching for several future leaders (short-time assignment)
• Development of the concepts "PPM as a Service" and "Internal Customer Approach"
• Development and review of a concept "AI Data Governance" including roles and processes
• Selection and onboarding of the successor

• Full P&L responsibility (€80M) for multi-site connector production with 150 FTEs.
• Rebuilt operational performance management architecture by introducing the company's first AI-supported KPI system, enabling real-time transparency, executive decision support, and measurable delivery stabilization within 90 days.
• Used the Hoshin Kanri framework to align strategic objectives with daily operations.
• Drove Lean culture and structured Kaizen initiatives across production areas.
• Led manufacturing, production engineering, supply chain, and support functions in alignment with corporate strategy.

• Managing the Systems Engineering department with more than 30 employees in 3 teams
• Providing operational support in defining and implementing SE processes
• Analyzing existing approaches and identifying opportunities for improvement
• Planning resources and determining future staffing needs
• Preparing process and role descriptions
• Coordinating cooperation with other departments
• Planning and coordinating employee training (MBSE, RE, DOORS)
• Systematically developing objectives and templates for implementing efficient Requirement-Based Systems Engineering for new development projects
• Building and maintaining model structures in DOORS
• Creating the requirements management plan and user documentation
• Implementing special approaches using DXL
• Environment and applications: DOORS, Excel, Power BI

Introduction: Companies today face two major challenges: maintaining a pristine Workday tenant AND simultaneously developing an AI strategy that goes beyond mere experimentation. With CloudMcFly, I combine 10+ years of experience as a Workday Architect & PMP with cutting-edge AI strategy consulting. I don't offer theoretical concepts; I deliver implementable solutions. Core Services:

• 1. AI Readiness & Process Audit Not every process requires AI. I analyze your HR/Finance processes (Workday & Non-Workday) to identify "low-hanging fruits" for automation and AI integration. Outcome: A concrete action plan including ROI calculation.
• ️ 2. AI Strategy & Governance Roadmap From vision to execution. Together, we define guidelines (Ethics, Data Privacy, EU AI Act) and select the right tools (ChatGPT Enterprise, Copilot, Custom Agents). Outcome: A secure roadmap approved by Management and IT.
• ️ 3. Workday Architecture & Optimization As a certified Architect, I ensure your Workday tenant remains stable while we integrate new technologies (Launch, PEX, Delivery Assurance).
• 4. Enablement & Workshops An "AI Driving License" for your teams. Hands-on workshops on Prompt Engineering, Automation (n8n/Make), and operational efficiency.
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• Industry focus: Automotive, IT, Chemicals, Insurance, IT Security
• Project planning & portfolio management with MS Project and cplace
• Implementation and operation of an Information Security Management System (ISMS)
• Process management (modeling & optimization) with BIC
• Delivery of automotive driver assistance systems (ADAS)
• Change management (evaluation to go-live)
• Migration projects and risk management
• IT development (SAP S4Hana, embedded software) using Scrum, Agile and Waterfall
• Data modeling (top-down, bottom-up, re-engineering)
• Master data management (infrastructure, interface, BPM, GPM)
• Customer relationship processes (CRM, ERP)
• Material data management (MDM) regarding consistency and quality
• Digital asset management (content, structure, standard metadata)
• Sales management (service policy, CRM, key account management, vendor management)

• Introduction of giro card with Visa Debit card payment function (Combocard) for Commerzbank
• Support for the Card Processing Team (card processing; Clearing & Settlement incl. Dispute Management teams) in project work
• Creation of requirements for the Clearing & Settlement team, Authorization team (AZ) and Card Production team (KP) as part of a requirements catalog
• Requirements engineering (requirements management) with business contact person
• Participation in workstream meetings between VISA Inc., SRC Security Research & Consulting GmbH, Commerzbank AG and consulting firms (PwC and Senacor Technologies AG)
• Sprint planning with Jira tickets of type Task and use of Confluence
• Creation and presentation of weekly status reports for the Clearing & Settlement, Dispute Management and Reporting & GUI workstreams
• Coordination with network and file transfer teams for connection tests of new interfaces, e.g. setup of host keys, use of VPN or sipnet connections
• Coordination of the delivery of test files, e.g. exchange rates (FX rates; TC 56 of VISA rates), VISA Debit and Credit transactions (format Base II) and EANSS/ISS Base II clearing files to the Debit Clearing System (DCS)
• Conducting coordination meetings on the use of Visanet Settlement Service (VSS) and PSD2 reports and payment traffic statistics (ZVS)
• Organizing workshops with FiServ (First Data) on Dispute Management and complaint handling
• Setup and maintenance of Open Point List (OPL) in Confluence
• Technologies/methods: Jira, Confluence, giro card, VISA Debit card, payments, Kanban board, BIN, routing, CIQ, VPAY, ScalaTest, Dispute Management

• Further training to become a certified AI expert in the company
• Fundamentals of AI
• AI tools
• Prompt engineering (creation of professional prompts)
• (Advanced) Process automation with AI and make.com
• AI in marketing and sales
• Legally compliant use of AI in companies
• Intelligent knowledge management
• AI in customer management
• Developing AI guidelines for the company
• AI integration into the company

• Evaluation and analysis of camera-based traffic light and sign recognition system on various LLM-based autonomous driving systems (LMDrive, BEVDriver)
• Implemented VLM based traffic notice instruction generation unit for closed-loop autonomous driving system which alerts driver in unforeseen driving incidents
• Developed independent LLM-based local chatbot with Llama, DeepSeek and Qwen including MLflow evaluation framework

• Preparation and execution of monthly payroll in compliance with all legal and internal company requirements
• Thorough review of payroll results to ensure accuracy and completeness
• Ensuring correct handling of social security matters
• Ongoing review of tax-related changes and timely implementation within payroll processing
• Execution of payment runs and reconciliation with the finance department.
• Creation and analysis of various reports for internal and external stakeholders
• Working with payroll systems ADP and P&I LOGA, including maintenance and reconciliation of relevant data
• Continuous optimization of payroll processes

• Leading efforts to stabilize and mature project management practices across the Vendor & Freelancer Management organization (North America & Africa)

• Developing scalable project management structures and baselines, focusing on people, process, and data

• Collaborating with leadership to integrate operational areas and establish global project management standards

• Leading multiple work-streams in community building projects and events

• Driving improvements in project management practices, tools, and processes across the events team

• Collaborating with senior project leads on new practices for project and client relations

Digitalization and optimization of warehousing, delivery, and logistics processes Mapping and implementation of relevant processes in Salesforce Gathering and coordinating business requirements with the employees involved Interface management between the business department, external IT partner, and logistics service provider Coordination of requirements, responsibilities, and implementation steps Support during implementation and clarification of process and interface issues Ensuring a practical solution with clear processes and responsibilities

Skills: Salesforce · Digital Transformation · Project Management · Process Optimization · Requirements Management · Stakeholder Management · Interface Management · Change Management · Logistics

• Led the project to introduce AI tools for creative teams for image, video, and text creation (Yuma, Google, Flux, cogniwerk.ai, comfy.ai)
• Relaunched Asana and rolled it out to 100 users for shared workflow management and KPI reporting
• Managed the pilot project for the creative workflow automation tool Bannerflow
• Contributed to the overall marketing restructuring project focused on organizational structure and processes