Kendra Mayer - Operations Lead Consultant

Q: Where is Kendra based?

Kendra is based in Münster, Germany and prefers 100% remote projects.

Q: What languages does Kendra speak?

Kendra speaks the following languages: English (Native), German (Elementary) .

Q: How many years of experience does Kendra have?

Kendra has at least 9 years of experience. During this time, Kendra has worked in at least 5 different roles and for 5 different companies . The average length of individual experience is 2 years and 11 months . Note that Kendra may not have shared all experience and actually has more experience.

Q: What is Kendra's latest experience?

Kendra's most recent position is Operations Lead Consultant at Goldiata Creative .

Q: What companies has Kendra worked for in recent years?

In recent years, Kendra has worked for Goldiata Creative , Breezeline , and Digitas (Publicis Groupe) .

Q: Which industries is Kendra most experienced in?

Kendra is most experienced in industries like Advertising , Professional Services , and Banking and Finance . Kendra also has some experience in Telecommunication .

Q: Which business areas is Kendra most experienced in?

Kendra is most experienced in business areas like Business Intelligence , Project Management , and Product Development . Kendra also has some experience in Marketing , Strategy , and Operations .

Q: Which industries has Kendra worked in recently?

Kendra has recently worked in industries like Advertising and Telecommunication .

Q: Which business areas has Kendra worked in recently?

Kendra has recently worked in business areas like Business Intelligence , Operations , and Product Development .

Recommended expert

Münster, Germany

Experience

Aug 2023 - Present

2 years 8 months

Operations Lead Consultant

Goldiata Creative

Leads strategic and day-to-day business operations across client delivery, internal operations, and growth initiatives
Designs and implements scalable operational frameworks, workflows, and SOPs utilizing AI and automation
Builds KPI dashboards and performance reporting to support leadership decision-making and resource planning
Partners with the Founder & CEO to diagnose operational challenges and deliver data-driven solutions aligned to growth objectives
Drives process optimization initiatives across resourcing, utilization, client onboarding, and client delivery execution
Leads deal management, including running opportunity intake, qualification, proposal coordination, timelines, and submission, supporting revenue growth and pipeline health

Nov 2022 - May 2023

7 months

Boston, United States

Digital Experience Manager

Breezeline

Led digital product and experience initiatives across the website and web applications
Owned product road mapping for new offerings, promotional launches, and feature enhancements
Drove website and web app improvements in collaboration with marketing, design, engineering, and billing teams
Acted as lead project manager for digital launches with aggressive timelines and high cross-functional dependency
Implemented enhancements using Agile methodologies using Jira and Smartsheet

Feb 2021 - Oct 2022

1 year 9 months

Boston, United States

Manager, Digital Product Management

Digitas (Publicis Groupe)

Served as digital experience manager for large-scale digital and product initiatives
Translated client business and user needs into structured roadmaps, delivery plans, and prioritization frameworks
Managed globally distributed product, development, and QA teams across multiple time zones
Supported optimization and iteration efforts through performance tracking, insights, and executive-ready reporting
Balanced delivery execution with stakeholder alignment across product, marketing, and technology teams

Jul 2019 - Feb 2021

1 year 8 months

Boston, United States

US Product Manager

Salary Finance

Owned U.S. product strategy and roadmap, reporting directly to U.S. COO
Partnered with sales, marketing, and customer success to drive product adoption, onboarding, and expansion within employer-partner ecosystems
Supported market entry and scaling initiatives, incorporating customer insights, performance data, and regulatory requirements
Acted as key liaison between UK headquarters and U.S. stakeholders, aligning on GTM approach, priorities, and impact

Jul 2016 - Jul 2019

3 years 1 month

Boston, United States

Management Consultant

Accenture

Supported strategic change management, data architecture, and business process redesign projects
Produced executive-level strategic presentations and facilitated client workshops
Applied Agile methodologies across both technical and non-technical workstreams
Promoted twice in three years based on performance and business impact

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Advertising, Professional Services, Banking and Finance, and Telecommunication.

Advertising

Professional Services

Banking and Finance

Telecommunication

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Business Intelligence, Project Management, Product Development, Marketing, Strategy, and Operations.

Business Intelligence

Project Management

Product Development

Marketing

Strategy

Operations

Summary

Operations consultant with 9+ years of experience driving operational and product excellence, strategic initiatives, and cross-functional execution across consulting, agency, and technology-driven organizations. Proven ability to translate ambiguous business challenges into scalable processes, impact-focused initiatives, and actual results. Former management consultant with deep experience in process optimization, organizational design, and executive reporting. Thrives in remote-first, fast-pace environments where problem solving is at the core of the role.

Languages

English

Native

German

Elementary

Education

Northwestern University

Bachelor of Science, Journalism, Concentration in Marketing · Journalism · Chicago, United States · GPA: 3.7

Statistics

Experience

Total positions 5

Experience in Advertising 4.5 y

Avg length 1 y 10 m

Longest experience 3 y

Global Experience

Countries worked in 1 (United States)

Primary country United States

Expertise

Recent roles Operations Lead Consultant, Digital Experience Manager, Manager, Digital Product Management

Main industries Advertising, Professional Services, Banking and Finance

Main business areas Business Intelligence, Project Management, Product Development

Qualifications

Highest degree Bachelor

Profile

Created

January 2026

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Kendra based?

Kendra is based in Münster, Germany and prefers 100% remote projects.

What languages does Kendra speak?

Kendra speaks the following languages: English (Native), German (Elementary).

How many years of experience does Kendra have?

Kendra has at least 9 years of experience. During this time, Kendra has worked in at least 5 different roles and for 5 different companies. The average length of individual experience is 2 years and 11 months. Note that Kendra may not have shared all experience and actually has more experience.

What roles would Kendra be best suited for?

Based on recent experience, Kendra would be well-suited for roles such as: Operations Lead Consultant, Digital Experience Manager, Manager, Digital Product Management.

What is Kendra's latest experience?

Kendra's most recent position is Operations Lead Consultant at Goldiata Creative.

What companies has Kendra worked for in recent years?

In recent years, Kendra has worked for Goldiata Creative, Breezeline, and Digitas (Publicis Groupe).

Which industries is Kendra most experienced in?

Kendra is most experienced in industries like Advertising, Professional Services, and Banking and Finance. Kendra also has some experience in Telecommunication.

Which business areas is Kendra most experienced in?

Kendra is most experienced in business areas like Business Intelligence, Project Management, and Product Development. Kendra also has some experience in Marketing, Strategy, and Operations.

Which industries has Kendra worked in recently?

Kendra has recently worked in industries like Advertising and Telecommunication.

Which business areas has Kendra worked in recently?

Kendra has recently worked in business areas like Business Intelligence, Operations, and Product Development.

What is Kendra's education?

Kendra holds a Bachelor in Journalism from Northwestern University.

What is the availability of Kendra?

Kendra is immediately available part-time for suitable projects.

What is the rate of Kendra?

Kendra's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.