Kendra Mayer-Operations Lead Consultant
Check rate
Experience
Operations Lead Consultant
Goldiata Creative
- Leads strategic and day-to-day business operations across client delivery, internal operations, and growth initiatives
- Designs and implements scalable operational frameworks, workflows, and SOPs utilizing AI and automation
- Builds KPI dashboards and performance reporting to support leadership decision-making and resource planning
- Partners with the Founder & CEO to diagnose operational challenges and deliver data-driven solutions aligned to growth objectives
- Drives process optimization initiatives across resourcing, utilization, client onboarding, and client delivery execution
- Leads deal management, including running opportunity intake, qualification, proposal coordination, timelines, and submission, supporting revenue growth and pipeline health
Digital Experience Manager
Breezeline
- Led digital product and experience initiatives across the website and web applications
- Owned product road mapping for new offerings, promotional launches, and feature enhancements
- Drove website and web app improvements in collaboration with marketing, design, engineering, and billing teams
- Acted as lead project manager for digital launches with aggressive timelines and high cross-functional dependency
- Implemented enhancements using Agile methodologies using Jira and Smartsheet
Manager, Digital Product Management
Digitas (Publicis Groupe)
- Served as digital experience manager for large-scale digital and product initiatives
- Translated client business and user needs into structured roadmaps, delivery plans, and prioritization frameworks
- Managed globally distributed product, development, and QA teams across multiple time zones
- Supported optimization and iteration efforts through performance tracking, insights, and executive-ready reporting
- Balanced delivery execution with stakeholder alignment across product, marketing, and technology teams
US Product Manager
Salary Finance
- Owned U.S. product strategy and roadmap, reporting directly to U.S. COO
- Partnered with sales, marketing, and customer success to drive product adoption, onboarding, and expansion within employer-partner ecosystems
- Supported market entry and scaling initiatives, incorporating customer insights, performance data, and regulatory requirements
- Acted as key liaison between UK headquarters and U.S. stakeholders, aligning on GTM approach, priorities, and impact
Management Consultant
Accenture
- Supported strategic change management, data architecture, and business process redesign projects
- Produced executive-level strategic presentations and facilitated client workshops
- Applied Agile methodologies across both technical and non-technical workstreams
- Promoted twice in three years based on performance and business impact
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Advertising, Professional Services, Banking and Finance, and Telecommunication.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Business Intelligence, Project Management, Product Development, Marketing, Operations, and Strategy.
Summary
Operations consultant with 9+ years of experience driving operational and product excellence, strategic initiatives, and cross-functional execution across consulting, agency, and technology-driven organizations. Proven ability to translate ambiguous business challenges into scalable processes, impact-focused initiatives, and actual results. Former management consultant with deep experience in process optimization, organizational design, and executive reporting. Thrives in remote-first, fast-pace environments where problem solving is at the core of the role.
Languages
Education
Northwestern University
Bachelor of Science, Journalism, Concentration in Marketing · Journalism · Chicago, United States · GPA: 3.7
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Kendra is based in Münster, Germany and prefers 100% remote projects.
Kendra speaks the following languages: English (Native), German (Elementary).
Kendra has at least 10 years of experience. During this time, Kendra has worked in at least 5 different roles and for 5 different companies. The average length of individual experience is 2 years. Note that Kendra may not have shared all experience and actually has more experience.
Based on recent experience, Kendra would be well-suited for roles such as: Operations Lead Consultant, Digital Experience Manager, Manager, Digital Product Management.
Kendra's most recent position is Operations Lead Consultant at Goldiata Creative.
In recent years, Kendra has worked for Goldiata Creative, Breezeline, and Digitas (Publicis Groupe).
Kendra is most experienced in industries like Advertising, Professional Services, and Banking and Finance. Kendra also has some experience in Telecommunication.
Kendra is most experienced in business areas like Business Intelligence, Project Management, and Product Development. Kendra also has some experience in Marketing, Operations, and Strategy.
Kendra has recently worked in industries like Advertising and Telecommunication.
Kendra has recently worked in business areas like Business Intelligence, Operations, and Product Development.
Kendra holds a Bachelor in Journalism from Northwestern University.
The availability of Kendra needs to be confirmed.
Daily rate distribution
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The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 27 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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