Zahra Daniali - Data & Process Analyst in Healthcare

Q: Where is Zahra based?

Zahra is based in Frankfurt am Main, Germany .

Q: What languages does Zahra speak?

Zahra speaks the following languages: Persian (Native), German (Advanced), English (Advanced) .

Q: How many years of experience does Zahra have?

Zahra has at least 9 years of experience. During this time, Zahra has worked in at least 3 different roles and for 3 different companies . The average length of individual experience is 3 years and 1 month . Note that Zahra may not have shared all experience and actually has more experience.

Q: What is Zahra's latest experience?

Zahra's most recent position is Data & Process Analyst in Healthcare at Ministry of Health and Medical Education .

Q: What companies has Zahra worked for in recent years?

In recent years, Zahra has worked for Ministry of Health and Medical Education and Nabsteel Industrial Group .

Q: Which industries is Zahra most experienced in?

Zahra is most experienced in industries like Metals and Mining , Manufacturing , and Healthcare . Zahra also has some experience in Government and Administration .

Q: Which business areas is Zahra most experienced in?

Zahra is most experienced in business areas like Operations , Business Intelligence , and Human Resources . Zahra also has some experience in Customer Service and Quality Assurance .

Q: Which industries has Zahra worked in recently?

Zahra has recently worked in industries like Metals and Mining , Healthcare , and Government and Administration .

Q: Which business areas has Zahra worked in recently?

Zahra has recently worked in business areas like Operations , Human Resources , and Business Intelligence .

Recommended expert

Frankfurt am Main, Germany

Check rate

Experience

Mar 2018 - Aug 2021

3 years 6 months

Tehran, Iran, Islamic Republic of

Data & Process Analyst in Healthcare

Ministry of Health and Medical Education

Optimized the patient journey through big data analysis and cross-functional collaboration
Regionalized NICU centers with 86% coverage using mathematical models
Developed patient flow and geoprocess models with Python and ArcGIS, yielding an 18% efficiency gain
Simulated bed utilization to optimize occupancy and reduce wait times using Rockwell Arena
Built analytical dashboards in collaboration with clinical experts
Implemented machine learning algorithms for birth predictions and cross-functional prescription analysis

Sep 2016 - Aug 2021

5 years

Tehran, Iran, Islamic Republic of

Business Process Analyst

Nabsteel Industrial Group

Analyzed requirements and processes using the EFQM model
Identified and improved inefficient decision-making and HR processes
Optimized business processes through KPIs, value analysis, and stakeholder workshops

May 2012 - Sep 2016

4 years 5 months

Tehran, Iran, Islamic Republic of

Process Digitization in Customer Service

Masterplus

Designed Power BI dashboards with DAX Studio
Created and maintained documentation according to ISO 9001:2015, including records, forms, procedures, policies, and work instructions
Led business process modeling initiatives (BPMN) and defined KPIs for key service processes like product installation, returns, exchanges, and spare parts procurement
Built dashboards and reports with Microsoft Power BI to monitor installation times, error rates, customer satisfaction, and warranty costs
Drove digital transformation by selecting appropriate software, adapting workflows, training technical staff, and integrating various systems
Managed a team of 1 supervisor, 3 clerical staff, and 8 technicians and coordinated with 180 service centers nationwide
Improved customer satisfaction through process enhancements, reducing inventory by 17% and achieving an 87% customer satisfaction rate

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Metals and Mining, Manufacturing, Healthcare, and Government and Administration.

Metals and Mining

Manufacturing

Healthcare

Government and Administration

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Operations, Business Intelligence, Human Resources, Customer Service, and Quality Assurance.

Operations

Business Intelligence

Human Resources

Customer Service

Quality Assurance

Summary

M.Sc. optimization expert for data and processes with solid experience in analysis, industrial engineering, digitalization, and efficiency improvement.

Skilled in process design, data & process-based decision-making, and project management for sustainable improvement of business operations – with industry experience in healthcare, manufacturing, and customer service.

Skills

Process Mining & Bpm (Celonis, Prom, Disco)
Visio, Bizagi
Data Analysis & Bi (Power Bi, Tableau, Sql, Dax Studio)
Programming (Python, R, Git/Github)
Data Modeling (Arcgis, Arena)
Analytical Thinking & Problem Solving
Agile Methods (Scrum, Kanban)
Teamwork & Cross-Functional Collaboration

Languages

Persian

Native

German

Advanced

English

Advanced

Education

Sep 2010 - Jul 2013

Alzahra University

Master of Engineering · Industrial Engineering · Tehran, Iran, Islamic Republic of

Sep 2005 - Feb 2008

Mazandaran University of Science & Technology

Bachelor of Engineering · Industrial Engineering (Planning and Systems Analysis) · Babol, Iran, Islamic Republic of

Certifications & licenses

Process Mining: Data Science In Action

Coursera

Data Analyst

Greenbootcamps GmbH

Power BI Dashboard Design With DAX Studio

Data Science

Masterplus

Statistics

Experience

Total positions 3

Experience in Metals and Mining 5 y

Avg length 4 y 3 m

Longest experience 4 y 11 m

Global Experience

Countries worked in 1 (Iran, Islamic Republic of)

Primary country Iran, Islamic Republic of

Expertise

Recent roles Data & Process Analyst in Healthcare, Business Process Analyst, Process Digitization in Customer Service

Main industries Metals and Mining, Manufacturing, Healthcare

Main business areas Operations, Business Intelligence, Human Resources

Qualifications

Highest degree Master

Certifications earned 4

Profile

Created

July 2025

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Frequently asked questions

Have questions? Find more information here.

Where is Zahra based?

Zahra is based in Frankfurt am Main, Germany.

What languages does Zahra speak?

Zahra speaks the following languages: Persian (Native), German (Advanced), English (Advanced).

How many years of experience does Zahra have?

Zahra has at least 9 years of experience. During this time, Zahra has worked in at least 3 different roles and for 3 different companies. The average length of individual experience is 3 years and 1 month. Note that Zahra may not have shared all experience and actually has more experience.

What roles would Zahra be best suited for?

Based on recent experience, Zahra would be well-suited for roles such as: Data & Process Analyst in Healthcare, Business Process Analyst, Process Digitization in Customer Service.

What is Zahra's latest experience?

Zahra's most recent position is Data & Process Analyst in Healthcare at Ministry of Health and Medical Education.

What companies has Zahra worked for in recent years?

In recent years, Zahra has worked for Ministry of Health and Medical Education and Nabsteel Industrial Group.

Which industries is Zahra most experienced in?

Zahra is most experienced in industries like Metals and Mining, Manufacturing, and Healthcare. Zahra also has some experience in Government and Administration.

Which business areas is Zahra most experienced in?

Zahra is most experienced in business areas like Operations, Business Intelligence, and Human Resources. Zahra also has some experience in Customer Service and Quality Assurance.

Which industries has Zahra worked in recently?

Zahra has recently worked in industries like Metals and Mining, Healthcare, and Government and Administration.

Which business areas has Zahra worked in recently?

Zahra has recently worked in business areas like Operations, Human Resources, and Business Intelligence.

What is Zahra's education?

Zahra holds a Master in Industrial Engineering from Alzahra University and a Bachelor in Industrial Engineering (Planning and Systems Analysis) from Mazandaran University of Science & Technology.

Does Zahra have any certificates?

Zahra has 4 certificates. Among them, these include: Process Mining: Data Science In Action, Data Analyst, and Power BI Dashboard Design With DAX Studio.

What is the availability of Zahra?

The availability of Zahra needs to be confirmed.

What is the rate of Zahra?

Zahra's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.