Professional Scrum Master I (PSM I)

Prioritisation, Sequencing and Operating Model

a-connect client, Fortune 500 life sciences and agriculture group

• Consolidated competing business needs across five businesses into one prioritised agenda: assessed 1,000+ services against value, readiness and feasibility, weighed options, trade-offs and dependencies, and recommended the sequence of work, including what had to be redesigned or stopped before anything moved. Published case study.
• Aligned business, technology and data stakeholders on priorities and decisions across five businesses with separate leadership, P&Ls and competing agendas, onto one roadmap and six shared decision principles, without formal authority over any of them.
• Translated business intent into delivery-ready requirements and readiness standards that engineering, data and architecture teams could act on, with gates that stopped anything reaching production before the process, data and accountability behind it were fit.
• Established the sustainable prioritisation and progress-tracking approach the organisation still runs: service ownership, decision rights, escalation routes, governance forums and measurement, converted into a repeatable method that later teams operate without the author in the room.

• Drive enterprise-wide transformation through leadership coaching and a clear vision that stimulates and guides organizational change
• Guide organisations in developing agile strategies, optimising workflows, and embedding best practices
• Foster stakeholders' buy-in through effective communication, ensuring collaborative engagement throughout the transformation and change management process
• Support post-acquisition integration, aligning processes and ways of working between the acquired company and Xebia
• Guide clients in adopting digital and AI innovations to streamline operations and enable smarter decision-making
• Empower teams with tools and techniques to foster continuous improvement, adaptability, and sustainable growth

• Support migrants with visits to authorities or their search for housing
• Help children or adults with learning
• Create application documents or help find an apprenticeship

Product and interaction design for consultation software and digital commerce. For MyoConsult / EWO: patient onboarding, first visits, overviews, consent and follow-ups, device integration and information architecture connecting consultation workflows. Experience maps, workflow concepts and test prototypes supported revisions.

For Vision Shop / OCS Marketplace: connected frame and lens selection, prescription entry, provider selection, basket and checkout journeys.

Sub-project lead in an agile IT environment

Leading a software development team (10 employees)

• Leading a software development team with 10 employees
• Budget responsibility approx. 3 million euros per year
• Conducting employee and job interviews
• Responsibility for resource planning (budget and employees)
• Digitalization of a web interface
• Regular reporting to customers and stakeholders (C-level)
• Product management: developing and implementing product strategies; defining requirements to guide product development
• Structuring product development & continuous testing efficiently to quickly incorporate feedback & compliance points
• Close collaboration with stakeholders & various teams to understand requirements, set priorities, ensure rollout, and increase user-friendliness
• Project experience in an energy industry company, including the functioning of energy markets, the basics of energy generation and distribution, as well as current challenges and developments in the industry
• Project experience in the railway sector - including the structure and operation of railway systems.
• Project experience within the 16.7 Hz traction power sector incl. knowledge of regulatory processes
• Formulating the sub-project charter and the project profile according to the project standard together with the project management
• Controlling service delivery according to the project charter
• Planning and controlling human resources including budget planning for the sub-project
• Ensuring the work capacity of the sub-project participants, e.g. by requesting access rights and documents for the sub-project team
• Planning and control for the respective sub-project (time, scope, budget) including the creation of necessary documents
• Alignment with the business department and Product Owners to plan the sub-project scope and the corresponding implications
• Executing milestone planning according to the agreed process model
• Effort estimation and support of sub-project controlling as well as overall project controlling in forecasting and planning
• Reporting sub-project status (according to status slide template) including progress (according to progress measurement)
• Analyzing, preparing, and addressing action and decision requirements
• Escalating sub-project issues to the project management
• Creating and managing Change Requests (CR)
• Quality assessment of completed task packages from a project management perspective (time, scope, and budget)
• Implementation management of the overarching guidelines and requirements in the sub-project, supported by cross-functional roles on the functional and technical side.
• Identifying, managing, documenting, and communicating opportunities, risks, and dependencies within and across sub-projects
• Supporting project management in creating the overall project plan and overall status reports
• Preparing and managing commissioning including the required documents and protection needs assessment

Scrum Master in an agile IT environment supporting a software development team in the full-stack area (7 people)

• Close collaboration with stakeholders & various teams to understand requirements, set priorities, ensure rollout, and increase user-friendliness
• Implementation of the selected Scrum method, including the required events, meetings, artifacts (product backlog, sprint backlog, burndown charts), metrics, as well as conducting required training in an agile IT environment
• Preparation of Scrum events such as Daily, retrospectives, Review, Sprint planning, estimation, and refinement (agile way of working)
• Moderation of retrospectives and elimination of obstacles to move the team and product forward
• Preparation of action items and retros via whiteboard and Figma
• Application and improvement of agile methods such as Kanban, Scrum, SAFe, or Scrum of Scrums
• Tracking the "Definition of Done" and "Definition of Ready" for all work results of the development team
• Advising on information flow and communication improvements between Product Owner and project team
• Experience with automation, validation such as mandatory field checks, notification functions, creation of filters, boards, and reports via JQL, and setting up cycle time
• Use of Jira & Confluence
• Setting up a progress measurement for project management to transparently map planned vs. actual team capacities and actual efforts for user stories
• Measuring team progress: creating team KPIs: "velocity", "burn-down chart", "throughput", "costs", "quality", "scope"
• Evaluation of agile metrics, process management, and process modeling methods (BPMN, EPC, UML)
• Communication and moderation know-how
• Methodological competence proven in conflict discussions

• Build an AI product end-to-end, hands-on across the full delivery cycle so I stay current on how software teams actually work: modern development, CI/CD, and shipping to production.

PMO & Project Organization Blueprint for Restructuring

Renewable Energy / Solar Equipment

Technologies / Methods: PMO setup, KPI tracking, project organization, Jira, Confluence

• Developed measures to improve management control during a restruct...

Senior AI expert

Project overview: The use of “Generative Pretrained Transformer” (GPT) technologies will greatly change the world of work in the coming years. ITZBund is developing a basic service for this purpose, which can be used by its 200 customers. This basic service is offered both on-premises and in the cloud. Launched in 12/23, production systems (based on the MVP) had already been successfully rolled out and operated for several authorities and federal ministries by 05/24.

Project metrics:

• 2024 budget approx. 20 Mio €
• approx. 70 people directly involved in the project
• regular (indirect) contact with approx. 80 people in the wider project environment

My main responsibilities:

• Overall responsibility as external project manager
• Project definition phase/ Project setup and establishment of the project organization
• Strategic and operational project planning, as well as project design and ongoing adjustments
• Ongoing coordination with the project owner and stakeholders at ITZBund
• Ongoing coordination with sub-project managers, agile roles, and other project team members
• Responsibility for project controlling, quality management, risk management, and change management
• Responsibility for providing the basic service in on-premises and cloud environments and its ongoing development
• Planning and leading several hypercare phases
• Collaboration and ongoing coordination with a federal ministry partner project and delivery of an MVP
• Coordination with the agile teams
• Coordination with operations, release, and deployment
• Responsibility for delivering initial customer projects
• Responsibility for developing AI governance
• Ensuring accessibility (BITV)
• Responsibility for setting up a sub-project for marketing activities
• Support in setting up an efficient proposal process
• Stakeholder management

Approach:

• V-Modell XT ITZBund
• Scrum

Tools used:

• Microsoft Office, Skype, MS Project, Confluence, Jira, Sharepoint, Miro

• Led performance engineering strategy for MS Dynamics 365 retail transformation
• Coordinated 25+ engineers across multiple delivery streams
• Identified and resolved system bottlenecks, reducing critical performance issues by 40% pre-go-live
• Delivered executive performance dashboards enabling data-driven release decisions

• Project management and consulting services with a focus on IT interim management: digitalization of corporate management, including processes and applications
• Assessment of the entire IT infrastructure, including applications, core processes and contracts, including cost optimization
• Evaluation and implementation of solutions to promote digitalization in the company in the areas of property management, CRM, invoice review and approval processes, smart metering, DMS and time tracking
• Digitization of file folders and introduction of SharePoint and Microsoft Teams as central document and communication platforms
• Design and delivery of an AI workshop, including the rollout of AI tools to increase efficiency and transparency in key business processes
• Preparation of training materials and delivery of user training for newly introduced digital processes and solutions

• Agile Coach and Scrum Master in the Baykom project
• Coaching the PO and the team
• Reorganization of previous processes with noticeable performance improvement (no statistics yet due to the few sprints, only feedback from the team and from the PO with their supervisor)

• Strategic leadership of oncology medical organization, portfolio prioritization and performance management within national medical strategy.

• Insourcing a system-critical IT application to meet regulatory requirements in payment transactions
• Preparing project plans, cost estimates, and schedules for project phases
• Capturing and documenting processes
• Identifying critical paths in processes
• Preparing management documents and committee materials
• Methodology: Waterfall project management, risk and control assessments
• Tech & Tools: Project management software