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Anne (Lucia) Ruhland-Consultant

Anne (Lucia) Ruhland - Consultant - profile avatar
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Cologne, Germany

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Experience

Sep 2022 - Sep 2024

Consultant

WAITS Software- und Prozessberatungsgesellschaft mbH

Expertise details
Position Summary
Consultant at WAITS Software- und Prozessberatungsgesellschaft mbH
Industries
Information Technology
Professional Services
Business Areas
Information Technology
Operations
Dec 2021 - Apr 2022

Business Operations Coordinator

Pactum Collections

Expertise details
Position Summary
Business Operations Coordinator at Pactum Collections
Industries
Banking and Finance
Business Areas
Business Intelligence
Operations
  • Gathering and documenting core processes (case handling, communication, billing)
  • Analyzing interfaces between departments
  • Developing a standardized process manual
  • Implementing regular process performance reporting
Jan 2021 - Sep 2021

Supervisor and Process Analyst

Aviation

Expertise details
Position Summary
Supervisor and Process Analyst at Aviation
Industries
Aerospace and Defense
Business Areas
Business Intelligence
  • Analyzing existing reporting chains and handovers
  • Modeling evaluation and report creation processes
  • Defining responsibilities and interfaces (e.g., operations, marketing, management)
  • Creating templates for regular management reports
Oct 2018 - Sep 2019

Supervisor and Process Analyst

Aviation

Expertise details
Position Summary
Supervisor and Process Analyst at Aviation
Industries
Aerospace and Defense
Business Areas
Operations
Quality Assurance
  • Documenting existing workflows for surveys (planning, execution, documentation)
  • Identifying process deviations between teams and shifts
  • Developing a target process for surveys
  • Implementing standardized checklists for supervisors and interviewers

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Information Technology, Professional Services, Aerospace and Defense, and Banking and Finance.

Information Technology
Professional Services
Aerospace and Defense
Banking and Finance
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Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Operations, Information Technology, Business Intelligence, and Quality Assurance.

Operations
Information Technology
Business Intelligence
Quality Assurance
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Summary

Ms. Ruhland loves structure – especially when it's meaningful. As an experienced process manager, she combines strategic thinking with pragmatic solutions.

Her focus is on making complex workflows easy to understand, designing processes effectively and helping organizations implement sustainable improvements.

What's especially important to her is bringing people along instead of steamrolling them. After all, the best process design does no good if it's not lived in everyday work.

She therefore enjoys working at the interface between business units, IT and management – with an eye for detail and the courage to simplify.

Whether building process maps, developing role concepts or modeling with BPMN 2.0 – she brings not only methodological know-how but also experience from a wide range of industries.

Languages

German
Native
English
Advanced

Education

Degree in Educational and Pedagogical Sciences

Certifications & licenses

Basic Track Design Thinking (HPI)

HPI

AI & Data Competence Level 1

Product Owner (PSPO I)

Professional Agile Leadership (PAL I)

Scrum Master (PSM I)

Statistics

Experience

Total positions 4
Experience in Information Technology 2 y
Avg length 1 y
Longest experience 2 y

Expertise

Recent roles Consultant, Business Operations Coordinator, Supervisor and Process Analyst
Main industries Information Technology, Professional Services, Aerospace and Defense
Main business areas Operations, Information Technology, Business Intelligence

Qualifications

Certifications earned 5

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Anne based?

Anne is based in Cologne, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Anne speak?

Anne speaks the following languages: German (Native), English (Advanced).

How many years of experience does Anne have?

Anne has at least 4 years of experience. During this time, Anne has worked in at least 3 different roles and for 3 different companies. The average length of individual experience is 1 year. Note that Anne may not have shared all experience and actually has more experience.

What roles would Anne be best suited for?

Based on recent experience, Anne would be well-suited for roles such as: Consultant, Business Operations Coordinator, Supervisor and Process Analyst.

What is Anne's latest experience?

Anne's most recent position is Consultant at WAITS Software- und Prozessberatungsgesellschaft mbH.

What companies has Anne worked for in recent years?

In recent years, Anne has worked for WAITS Software- und Prozessberatungsgesellschaft mbH, Pactum Collections, and Aviation.

Which industries is Anne most experienced in?

Anne is most experienced in industries like Information Technology, Professional Services, and Aerospace and Defense. Anne also has some experience in Banking and Finance.

Which business areas is Anne most experienced in?

Anne is most experienced in business areas like Operations, Information Technology, and Business Intelligence. Anne also has some experience in Quality Assurance.

What is Anne's education?

Anne attended education in Degree in Educational and Pedagogical Sciences.

Does Anne have any certificates?

Anne has 5 certificates. Among them, these include: Basic Track Design Thinking (HPI), AI & Data Competence Level 1, and Product Owner (PSPO I).

What is the availability of Anne?

Anne is immediately available full-time for suitable projects.

What is the rate of Anne?

Anne's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Anne?

To hire Anne, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

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Market avg: 768-928 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.