Antje Baumann - Digital Transformation Consultant with focus on AI implementation | Project & Process Management | Change Management

• AI Strategy & Enablement for SMEs** Management consulting – SMEs (e.g. marketing boutiques, IT & office services)

Design and conduct structured AI introduction and strategy workshops for small and medium-sized enterprises. Result: A practical AI maturity assessment, a prioritized use case list, and an executive decision template as a basis for the company's next AI development steps.

Activities:

• Needs analysis and tailored preparation of consulting formats
• Facilitation of structured AI maturity assessments including vision, mission, and target picture
• Identification and prioritization of relevant AI use cases and action areas
• Creation of executive decision templates and roadmaps
• Raising awareness of opportunities, risks, and success factors for AI implementation
• Guiding initial clients through AI-driven automation scenarios
• Supporting people and teams in the change process of AI implementation (CM)

Methods / Tools / Technologies: Methods:

• AI maturity assessment & use case analysis
• Workshop facilitation
• Requirements management
• Change management (PROSCI)

Tools:

• Generative AI tools (e.g. ChatGPT, Claude)
• Automation/AI coding tools (e.g. n8n, Claude Code, Visual Studio, Antigravity)

Technologies:

• Prompt engineering
• AI workflow automation

• Building a Process Management Platform & Procedure Documentation** Automotive industry – IT, Finance & Controlling | Daimler Truck AG

Result: audit-proof procedure documentation and a fully modeled process landscape successfully presented to auditors. Daimler Truck now has a digital solution to map and standardize all audit-relevant processes in the retail (truck) area – with sustainable process ownership in the business units.

Activities:

• Setup and configuration of the SAP Signavio platform including standards, structures, and rules
• Modeling of audit-relevant processes through interviews, research, and workshops
• Creation of comprehensive, audit-proof procedure documentation
• Design and delivery of training for process owners and process experts
• Presentation of the governance concept to auditors (audit support)
• Iterative optimization and close collaboration with relevant business units

Methods / Tools / Technologies: Methods:

• Process management
• Change management (PROSCI)
• Stakeholder management
• Requirements management
• IT governance, auditing / audit
• BPMN 2.0, ArchiMate (data flow modeling)

Tools:

• SAP Signavio
• Jira, Confluence, SharePoint

• Migration of Core and Support Processes (Onboarding a FinTech into a Major Bank)** Banking, FinTech – Lending | ING

Successful integration of the process landscape of an acquired FinTech startup into the corporate structures of ING-DiBa. Result: a harmonized, transparent process landscape and a solid foundation for subsequent process optimization and compliance assurance.

Activities:

• Capturing and modeling the core and support processes of the FinTech startup in ARIS
• Consolidating existing processes and structures from SAP Signavio to ARIS
• Advising on the development of new structures for process organization
• Supporting the implementation of a new process management portal
• Stakeholder management through workshops, dashboards, and reports
• Development and presentation of governance processes and gathering requirements

Methods / Tools / Technologies: Methods:

• Process analysis & modeling
• Stakeholder management
• Requirements management
• IT governance
• BPMN 2.0, DMN 1.0

Tools:

• ARIS
• SAP Signavio
• Confluence, SharePoint

• Strategic IT Portfolio Management – Agile Transformation, Tool Expansion and Daily Operations** Wholesale Corporate IT – IT Governance Corporate Group

Strategic management of the central IT project portfolio and transformation into an agile IT service provider in an international trading group (26 countries). Result: decision intervals shortened by 50%, data-driven portfolio decisions established up to the board level, PPM tool partially automated. Three linked subprojects.

• Subproject 1: Strategic IT Portfolio Management in Daily Operations*** Activities

• Preparation of decision bases for the board, managing directors and CIO

• Building dashboards and transparency for portfolio performance

• Coordinating and validating status reports, documents and budgets

• Conducting steering committees and cross-functional meetings

• Close collaboration with IT experts (security, risk, data management)

• Subproject 2: Making Strategic IT Portfolio Management Agile*** Activities

• Introducing agile decision processes in portfolio management

• Shortening decision intervals from 12 to 6 months

• Implementing outcome-oriented performance control (metrics, OKR instead of KPI)

• Designing and implementing a continuous improvement process (CIP) as part of change and lean management

• Strategic communication and presentations at C-level and board level

• Integrating classical and agile portfolio parts (hybrid governance model)

• Subproject 3: Expanding the IT Portfolio Management Tool into an Agile Framework*** Activities

• Further development of the PPM tool into an agile, highly automated framework

• Close integration of business, IT and operations

• Designing and implementing a continuous improvement process (CIP)

• Stakeholder management and presentations at C-level

Methods / Tools / Technologies Methods:

• Agile Portfolio Management
• Lean Portfolio Management
• PMO
• SCRUM
• PRINCE2
• Change Management (PROSCI)
• CIP / Lean Management
• OKR & Metrics
• Stakeholder Management
• Requirement Management
• BizDevOps
• BPMN 2.0

Tools:

• Azure DevOps
• Jira, Confluence, SharePoint
• Think Cell
• K2 Workflow Designer
• MS Visio
• SAP

Technologies:

• Low-code Automation (Nintex K2)

• Design, Implementation & Further Development of the IT Portfolio Management Tool (Low Code)** Wholesale and Retail – Area: IT Governance & Strategy

Designed and implemented a central IT PPM tool as an interim solution, followed by further development into a scalable long-term solution at the corporate headquarters. Result: a fully integrated PPM platform with high user acceptance, significantly faster decision-making and sustainable IT governance at the C-level.

Activities

• Recording current and target processes and defining tool requirements
• Designing and implementing the PPM tool on the low-code workflow platform Nintex K2, focusing on UI/UX and user acceptance
• Further development into a long-term solution, including new features, scalability and integration into the IT landscape
• Quality assurance, creation of documentation and training materials
• Stakeholder management and coordination with relevant interfaces

Methods / Tools / Technologies Methods:

• PPM, IT Governance
• Requirement Management
• Process analysis & modeling, BPMN 2.0, DMN 1.0
• Product Management, Design Thinking
• Stakeholder Management, PRINCE2

Tools:

• Nintex K2 (Low-code workflow platform)
• Azure DevOps
• Jira, Confluence
• MS Visio, Think Cell

• Design & Implementation of a “Digital Project Binder”** Corporate IT – IT Governance & PMO Division | Metronom GmbH

Conceptualization, development and launch of a low-code digital project management solution to support project and program managers in a corporate environment. Result: Significantly increased project administration efficiency, improved compliance through integration into central governance processes and high user adoption.

Activities

• Design and implementation of the “Digital Project Binder” on Nintex K2, including extensive workflow customization
• Integration into central governance processes and tools to ensure compliance and transparency
• Building and leading a key user group to drive adoption and continuous improvement
• Maintaining the product backlog and participating in committees and specialist groups as a change agent

Methods / Tools / Technologies Methods:

• Project Management (PRINCE2), PMO
• Requirements Management, Risk Management
• Change Management, Design Thinking
• Stakeholder Management, Product Management, BPMN 2.0

Tools:

• Nintex K2 (Low-Code Workflow Platform)
• Azure DevOps, HP PPM
• SAP, EAM

• Setup & Operation of a Program Management Office (PrMO)** Corporate IT – IT Governance & PMO Division | Metronom GmbH

Established and ran a central Program Management Office to oversee the IT project landscape in a corporate environment. Result: Significantly improved transparency and decision-making quality at the C-level through structured multi-project management and optimized IT governance processes.

Activities

• End-to-end multi-project management, including monitoring progress, budgets, risks and dependencies
• Built and operated a project portfolio dashboard as a decision-making tool for management and stakeholders
• Served as the central interface between project managers and corporate controlling to align goals and processes
• Prepared and supported budget discussions with senior management
• Optimized central IT governance processes at division and corporate levels

Methods / Tools / Technologies Methods:

• Multi-Project Management, PrMO/PMO (PRINCE2)
• Stakeholder Management
• Controlling, Risk & Resource Management
• Budgeting

Tools:

• Jira, Confluence
• Think Cell

• Release Management “Common Template Accounting” (SAP) – International Rollouts** Wholesale & Retail – Finance & Administration Division | Metrosystems GmbH

Implementation and further development of two international SAP common templates to consolidate and centrally manage finance and controlling across all countries and sales lines of the Metro international retail group. Result: Standardized, group-wide SAP template as a solid foundation for international scaling.

Tasks

• Led the CO team and managed multiple SAP releases in an international setting
• Consolidated finance and controlling for all countries and sales lines on shared SAP templates
• Handled release & demand management as well as incident & problem management
• Managed stakeholders across country and department boundaries

Methods / Tools / Technologies Methods:

• Release & Demand Management
• IT Governance, Controlling, Auditing
• Stakeholder Management, EAM
• SAP FI/CO

Tools:

• SAP
• HP PPM, HP ALM/QC

• Design & Implementation of a "Ready to Work" Onboarding Process** IT Services – Division SAP Finance & Administration | Metrosystems GmbH

Designed and implemented a holistic onboarding process ("Ready to Work") for internal and external IT specialists – pragmatically executed using the existing SharePoint infrastructure. Result: Standardized, scalable onboarding workflow with high practical usability and efficient use of existing resources.

Activities

• Designed and implemented the "Ready to Work" process as a SharePoint workflow
• Considered individual roles and prior knowledge in process design
• Maintained and continuously adjusted content for changes (continuous improvement)

Methods / Tools / Technologies Methods:

• Business Analysis, Requirement Management
• Process Consulting
• IT Governance
• Continuous Improvement

Tools:

• SharePoint (Workflows)