Antje Baumann-Consultant for Digital Transformation with Focus on AI Implementation | Project & Process Management | Change Management

• AI Strategy & Enablement for SMEs**

Management consulting – SMEs (e.g., marketing boutique, IT & office services)

Concept and delivery of structured AI introduction and strategy workshops for small and medium-sized enterprises. Result: Practical AI maturity assessment, a prioritized use case list, and a management decision template as the foundation for the next steps in AI development within the company.

Activities

• Needs analysis and tailored preparation of consulting formats
• Facilitation of structured AI maturity assessment including vision, mission, and target state
• Identification and prioritization of relevant AI use cases and action areas
• Preparation of management decision templates and roadmaps
• Raising awareness of opportunities, risks, and success factors in AI introduction
• Guiding initial clients through AI-driven automation scenarios
• Supporting people and teams in the change process of AI introduction (CM)

Methods / Tools / Technologies Methods:

• AI maturity assessment & use case analysis
• Workshop facilitation
• Requirements management
• Change management (PROSCI)

Tools:

• Generative AI tools (e.g., ChatGPT, Claude)
• Automation/AI coding tools (e.g., n8n, Claude Code, Visual Studio, Antigravity)

Technologies:

• Prompt engineering
• AI workflow automation

• Development of a Process Management Platform & Procedure Documentation**

Automotive industry – IT, finance & controlling | Daimler Truck AG

Result: Audit-ready procedure documentation and a fully modeled process landscape that was successfully presented to auditors. Daimler Truck gained a digital solution to map and standardize all audit-relevant processes in the retail (truck) segment, with sustainable process ownership in the business unit.

Activities

• Setup and configuration of the SAP Signavio platform, including standards, structures, and rules
• Modeling of audit-relevant processes through interviews, research, and workshops
• Creation of comprehensive, audit-ready procedure documentation
• Design and delivery of training for process owners and process experts
• Presentation of the governance concept to auditors (audit support)
• Iterative optimization and close involvement of relevant business units

Methods / Tools / Technologies Methods:

• Process management
• Change management (PROSCI)
• Stakeholder management
• Requirements management
• IT governance, auditing
• BPMN 2.0, ArchiMate (data flow modeling)

Tools:

• SAP Signavio
• Jira, Confluence, SharePoint

• Migration of Core and Support Processes (Onboarding FinTech into a Major Bank)**

Banking, FinTech – lending | ING

Successful integration of the process landscape of an acquired FinTech startup into the corporate structures of ING-DiBa. Result: Harmonized, transparent process landscape and a solid foundation for subsequent process optimization and compliance assurance.

Activities

• Capture and modeling of the core and support processes of the FinTech startup in ARIS
• Consolidation of existing processes and structures from SAP Signavio to ARIS
• Consulting on the development of new structures for process organization
• Support in implementing a new process management portal
• Stakeholder management through workshops, dashboards, and reports
• Development and presentation of governance processes and gathering of requirements

Methods / Tools / Technologies Methods:

• Process analysis & modeling
• Stakeholder management
• Requirements management
• IT governance
• BPMN 2.0, DMN 1.0

Tools:

• ARIS
• SAP Signavio
• Confluence, SharePoint

• Strategic IT Portfolio Management – Agile Transformation, Tool Expansion and Day-to-Day Business** Wholesale Corporate IT – IT Governance Group

Strategic management of the central IT project portfolio and transformation into an agile IT service provider in an international retail group (26 countries). Result: Decision intervals reduced by 50%, data-driven portfolio decisions established up to board level, PPM tool partially automated. Three interlinked subprojects.

• Subproject 1: Strategic IT Portfolio Management in Day-to-Day Business*** Activities

• Prepare decision materials for the board, executive management and CIO

• Build dashboards and transparency for portfolio performance

• Coordinate and validate status reports, documents and budgets

• Conduct steering committees and cross-functional meetings

• Close collaboration with IT experts (security, risk, data management)

• Subproject 2: Agile Transformation of Strategic IT Portfolio Management*** Activities

• Introduction of agile decision-making processes in portfolio management

• Reduction of decision intervals from 12 to 6 months

• Implementation of outcome-oriented performance control (metrics, OKR instead of KPI)

• Concept and implementation of a continuous improvement process (CIP) as part of change and lean management

• Strategic communication and presentations at C-level and board level

• Integration of traditional and agile portfolio parts (hybrid governance model)

• Subproject 3: Expansion of the IT Portfolio Management Tool into an Agile Framework*** Activities

• Further development of the PPM tool into an agile, highly automated framework

• Close integration of business, IT and operations

• Concept and implementation of a continuous improvement process (CIP)

• Stakeholder management and presentations at C-level

Methods / Tools / Technologies Methods:

• Agile Portfolio Management
• Lean Portfolio Management
• PMO
• SCRUM
• PRINCE 2
• Change Management (PROSCI)
• CIP / Lean Management
• OKR & Metrics
• Stakeholder Management
• Requirement Management
• BizDevOps
• BPMN 2.0

Tools:

• Azure DevOps
• Jira, Confluence, SharePoint
• Think Cell
• K2 Workflow Designer
• MS Visio
• SAP

Technologies:

• Low-Code Automation (Nintex K2)

• Design, Implementation & Further Development of the IT Portfolio Management Tool (Low Code)** Wholesale and Retail – IT Governance & Strategy

Design and implementation of a central IT PPM tool as an interim solution, followed by further development into a scalable long-term solution at the corporate headquarters. Result: Fully integrated PPM platform with high user acceptance, significantly faster decision-making, and sustainable IT governance at C-level.

Activities

• Capture of as-is/to-be processes and definition of tool requirements
• Design and implementation of the PPM tool on the low-code workflow platform Nintex K2 with focus on UI/UX and user acceptance
• Further development into a long-term solution including new features, scalability and IT landscape integration
• Quality assurance, creation of documentation and training materials
• Stakeholder management and coordination with relevant interfaces

Methods / Tools / Technologies Methods:

• PPM, IT Governance
• Requirement Management
• Process analysis & modeling, BPMN 2.0, DMN 1.0
• Product management, Design Thinking
• Stakeholder management, PRINCE2

Tools:

• Nintex K2 (Low-Code Workflow Platform)
• Azure DevOps
• Jira, Confluence
• MS Visio, Think Cell

• Design & Implementation of a “Digital Project Folder”** Corporate IT – IT Governance & PMO Division | Metronom GmbH

Conceptualization, development, and rollout of a low-code digital project management solution to support project and program managers in a corporate environment. Result: Significantly increased efficiency in project administration, improved compliance through integration into central governance processes, and high user acceptance.

Activities

• Design and implementation of the “Digital Project Folder” on Nintex K2, including extensive workflow customization
• Integration into central governance processes and tools to ensure compliance and transparency
• Establishment and leadership of a key user group to promote adoption and continuous improvement
• Maintenance of the product backlog and participation in committees and expert groups as a change agent

Methods / Tools / Technologies Methods:

• Project Management (PRINCE2), PMO
• Requirement Management, Risk Management
• Change Management, Design Thinking
• Stakeholder Management, Product Management, BPMN 2.0

Tools:

• Nintex K2 (Low-Code Workflow Platform)
• Azure DevOps, HP PPM
• SAP, EAM

• Setup & Operation of a Program Management Office (PrMO)** Corporate IT – IT Governance & PMO Division | Metronom GmbH

Establishment and operation of a central program management office to oversee the IT project landscape in a corporate environment. Result: Significantly improved transparency and decision-making quality at the C-level through structured multi-project management and optimized IT governance processes.

Activities

• End-to-end multi-project management including monitoring of progress, budgets, risks, and dependencies
• Development and operation of a project portfolio dashboard as a decision-making basis for management and stakeholders
• Central interface between project managers and corporate controlling to harmonize goals and processes
• Preparation and support of budget discussions with senior management
• Optimization of central IT governance processes at departmental and corporate levels

Methods / Tools / Technologies Methods:

• Multi-Project Management, PrMO/PMO (PRINCE2)
• Stakeholder Management
• Controlling, Risk & Resource Management
• Budgeting

Tools:

• Jira, Confluence
• Think Cell

• Release Management “Common Template Accounting” (SAP) – International Rollouts** Wholesale & Retail – Finance & Administration Division | Metrosystems GmbH

Implementation and enhancement of two international SAP common templates for consolidating and centrally managing finance and controlling across all countries and sales lines of the Metro international retail group. Result: A standardized, group-wide SAP template as a reliable foundation for international scaling.

Activities

• Leading the CO team and managing multiple SAP releases in an international environment
• Consolidation of finance and controlling processes of all countries and sales lines onto common SAP templates
• Release and demand management as well as incident and problem management
• Stakeholder management across countries and departmental boundaries

Methods / Tools / Technologies Methods:

• Release & Demand Management
• IT Governance, Controlling, Audit
• Stakeholder Management, EAM
• SAP FI/CO

Tools:

• SAP
• HP PPM, HP ALM/QC

• Design & Implementation of a “Ready to Work” Onboarding Process** IT Services – Division SAP Finance & Administration | Metrosystems GmbH

Design and implementation of a holistic onboarding process (“Ready to Work”) for internal and external IT specialists – pragmatically implemented based on the existing SharePoint infrastructure. Result: Standardized, scalable onboarding workflow with high practical usability and efficient use of existing resources.

Activities

• Design and implementation of the “Ready to Work” process as a SharePoint workflow
• Considering individual roles and prior knowledge in process design
• Maintenance and continuous adjustment with content changes (KVP)

Methods / Tools / Technologies Methods:

• Business Analysis, Requirement Management
• Process Consulting
• IT Governance
• KVP

Tools:

• SharePoint (Workflows)