Frank Gulitz-Senior Transformation Program- & Project Manager / Change Manager & Agile Executive Coach, C-Level Interim Manager
Check rate
Experience
Agile Coach and Program Manager
Centris AG
The insurance application service provider in Switzerland intended to develop a multi-channel output system to support their customers on their digital enhancement journey.
- Established an Agile Release Train based on SAFe 6.0
- Trained all ART leadership
- Coached the development of the solution intent
- Established 5 teams in the ART. Developed the Epic and Feature Backlog for the team.
- Planned and coached 2 PI planning sessions
The insurance application service provider in Switzerland intended to transform their claims management BPO and IT team into an agile delivery organization.
- Established an Agile Release Train based on SAFe 6.0
- Trained all ART leadership
- Coached the development of the solution intent
- Established 2 teams in an ART.
- Developed the Epic and Feature Backlog for the team.
- Planned and coached 2 PI planning sessions
Scalable Agile Transformation Coach
Clade GmbH
- Redesigned software product architecture and offerings from single-app offerings to a platform approach with an app market
- Architected the new platform solution and developed the implementation roadmap
- Implemented a nearshore development centre
- Trained and certified 60 people in the Scaled Agile Framework
- Established two Agile Release Trains (ART), one for hardware product development and another for software product development
- Coached management in the implementation of Lean Portfolio Management (LPM) and a Lean Agile Centre of Excellence (LACE)
- Temporarily took over the roles of RTE, PO, and Scrum Master for the ARTs
- Established the Epic Backlog for both ARTs
- Established and refactored all Feature Backlogs for all Epics
- Achieved a 25% improvement in time to market
- Increased automated testing to 60% coverage
CTO of Insurance Specialty Underwriting Platform
Precision-Autonomy
- Leading a team of 10 product managers and product owners.
- Responsible for the launch roadmap of 15 country launches aligned with the company's strategy and business plan
- Leading the prototype development
- Managing the OEM partner for manufacturing
- Supervising the QMS-based CE, CM, and FDA certification process
- Coached the team in agile methods and methodologies
- Aligned the ideation, incubation, and factorization process in the company
- Managed the product launches on time and within budget
- Manage the customer relationship of the European customer
- Manage the technology roadmap and architecture of the platform
Chief Product Officer (IVDR)
inveox GmbH
- Leading a team of 20 product managers and product owners.
- Leading the R&D department with 50 people.
- Responsible for the launch roadmap of 5 IVDR devices aligned with the company's strategy and business plan.
- Coached the team in agile methods and methodologies
- Aligned the ideation, incubation, and factorization process in the company
- Managed the product launches and the medical certification on time and within budget
- Launched the products Invorder and SampleX
- Introduced nearshoring and offshoring for all products
EAI Architect
Bystronic AG
- Leading the Enterprise Integration Backbone operation on BizTalk Server 2008.
- Consultant, designed and managed the development, testing, and implementation of the integration of 4 global projects
- Coached the project in agile methods and methodologies
- Led the new EAI platform evaluation project
- Developed the EAI strategy aligned with a Master Data Management initiative
- Developed the implementation roadmap of the SAP CPI backbone
CIO, CTO, Software Architekt / Organizational Change Manager
Mobile Health AG
Leading the Product Management for an on oncology specialized electronic Patient Reported Outcome (ePRO) Platform consilium care TM, build the IT Organization, established the Quality Management System, achieve the CE certification, developed the 5 Year Innovation Roadmap, Business plan and international Go to Market strategy.
Responsible for the development of the Product Innovation Strategy for the next 5 year from Business and Technology Capability point of view. Onboarding of international Development Partners to optimize the Investment and Delivery performance. Direct the investment of 25M USD for the next 5 Years. Lead all initiatives for new organization design, business & operation model, and IT capability enhancement roadmap.
- Lead the successful CE Certification of the Platform.
- Lead the complete agile Software Development Life Cycle
- Onboard two of big Offshore Development Companies for the Start-up.
- Coach the organization on Scalable Agile Delivery Model.
- Leading the UX and UI Design Thinking engagements in the Company to create new Ideas and Innovations.
- Manage the Topline and Bottom-line impact for the Innovations.
- Develop the 5 Year Business Plan, Investor Deck and lead the Fund-raising activities
- Developed the IT Architecture Strategy including the enablement of IoT Partnering, Health Ecosystem Integration based on HL7 & FHIR standard
- Lead the global multi–Cloud Infrastructure setup and operation model design and implementation
- Renegotiate all Vendor MSA and SOWs to outcome-based contracts
- Lead the development of the Platform Terms of Use, License Model, GDPR and SLA agreements
Management Coach, Head Agile Coach
German and Swiss Bank
Supported Swiss and German Bank Leadership in personal Coaching in the Challenge to Lead Agile Transformation in the Enterprise and Agile Delivery
Tasks and main achievements in project:
Deliver a full-scale Scrum / SAFe Framework
- Implemented Scrum & SAFe within the Trade Finance -Program of Commerzbank
- Implemented and facilitated all kind of Agile Meeting formats – including Scales Formats and Big Room Planing
- Structured, Organized and Delivered QBRs (Quarterly Business Reviews)
Understand Technology
- Finastra (various Modules)
- Network and Security (Cyber Defense)
Organizational Change and Motivation
- Get Middle Management to adopt and to accelerate the shift of a traditional corporate bank to towards a "Digital Technology Company"
Client Service Group Global Account Manager
Infosys Ltd.
Manage key clients and C-level executives during strategy consulting, digitalisation, process optimisation, IT innovation, application maintenance, and business process managed services to meet global revenue quotas
Tasks and main achievements in project
- Direct a 60M USD engagement for application maintenance in investment banking throughout Standard Software Solutions Murex and Summit. Lead 30 initiatives for new organization design, operation model, and IT capability enhancement roadmap.
- Secured 30M USD turnaround project in trade-finance and ensured execution of operations as per schedule.
- Delivered IT Strategy development engagement for a regional bank within two months.
- Oversaw 15Mio USD global design lab implementation in International Wealth Management Business.
- Established a design, incubation, and delivery factory for the client to deliver five market relevant ideas every month while incubating one idea per quarter and providing 1 MVP per quarter in production.
- Set-up mail processing utility for Luxembourg wealth management market to take over native language processing-based data extraction and automated data processing into transaction system of clients
Product Owner AI Plafrom (NIA)
Infosys Ltd.
- Spearheaded all aspects of AI platform development NIA and customer engagement in Europe and APAC for financial service, insurance, health, and life science industries. Developed and deployed 10 PoV's for all vertical while arranging roundtables in Zurich, London, and Stockholm for 30 leaders of the industries.
Tasks and main achievements in project
- Conceptualised 10 use cases for insurance and banking industries as well as sold platform to three clients.
- Reduced Contract Review Cycles for client by 30% by using machine learning and legal content ontologies based on NLP and TensorFlow.
- Improved level three incidents for mission critical application in a Banking client by 50% through implementation of ML for predictive maintenance.
Insurance Practise Lead ASEAN
Accenture Ltd
- Drove market research in Thailand, Vietnam, Indonesia and Malaysia to identify insurance service needs and qualified target client list. Developed PoV and go-to-market materials as well as conducted several insurance events to provide subject matter expertise.
Tasks and main achievements in project
- Accomplished pre-defined objectives for 250M digital transformation programme.
- Introduced and managed innovation and incubation Lab in market and produced 25 Mio GPW in P&C and Life Insurance business.
- Built new client relations with five major Insurer in Thailand that resulted in 30M net revenue generation.
Senior Manager, Client Account Leadership
Accenture Ltd
- Delivered SME for business and IT strategy development to a global Insurance client while leading 60 consultants to ensure post-merger integration. Developed an IT organisation transformation project and built a competent workforce to design future IT operating model aligned as per American HQ standards.
Tasks and main achievements in project
- Re-designed the architecture and delivery model of a critical APAC strategic agent system for a P&C insurance company.
- Saved 40M USD operation cost by refining processes and IT vendor portfolio.
- Re-structured team of six technology and process consultants that re-developed functional and technical design in less than 16 weeks to attain local needs and international objectives.
Business Development Manager
Accenture Ltd.
- Directed IT enterprise architecture development engagement and management solution evaluation for new technologies. Fostered C-level relations with multi-national clients in financial industry. Headed a consultancy team during operation and IT strategy programmes for a Japanese Automotive OEM.
- Introduced BPO model customers within banking and insurance industries
- Grew company portfolio by opening five new accounts in Japan
- Generated 5M revenue by delivering strategy and management consulting
CIO
BMW Financial Services
- Steered region-wide Innovation, operations, project delivery and organizaton functions. Led the development of an custome build standard lending suite solution. Established a central budget planning and controlling procedure based on global SAP supported processes. Constructed a new IT department with 25 internal and 110 external resources for the japanese market. Headed a total IT workforce of 100 staff in 7 countries and drove decision making for technology platform standardisation.
Tasks and main achievements in project
- Provided innovation delivery support for all markets and guaranteed cross countries' knowledge / solution transfer by setting up three regional development centres.
- Commanded harmonisation of project management and quality procedures
- Streamlined implementation of business process modulation standards (EPC) of Group
- Managed office relocation including on Prem IT infrastructure renewal
- Slashed IT vendors/suppliers by 50% and reduced contractual term to one year for all partners.
- Improved profitability, analytic capabilities for customer behaviour, and campaigns management through the deployment of an end-to-end data warehouse solution
- Enabled the a holistic cross businessline customer/portfolio 360 inside dashboard and enabled the creation of high-quality sales leads and automated customer risk scoring to lower loan origination time by 50%.
Program Lead
BMW
- Program management for several strategic programs
Tasks and main achievements in project
- Business analyst for retail and wholesale banking implementation
- Program Management for implementation of new Contract Management System for the BMW Bank
- International Program Manager, Euro Conversion
- Global Program Manager, Y2K
- Program Manager, Post Merger Plant Controll Alignment UK/Germany
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Banking and Finance, Information Technology, Healthcare, Insurance, Automotive, and Manufacturing.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Project Management, Strategy, Information Technology, Operations, Product Development, and Finance.
Summary
During my professional life as a CIO, CTO, CPO, Project, Change, and Program Manager across various industries, I learned that most of my projects do not fail because of technical issues or shortcomings. Based on that simple fact, I decided to strengthen my proven technical background. I completed various certifications and courses in scalable agile transformation methods. My key takeaway: a professional and thoughtful design of the organization’s needs, a clear purpose, and team motivation were key to the success of every project delivered on time and within budget.
Skills
Saas Chief Product Officer
Medical Device Development & Product Manager
Requirements Engineering (Business And Logistics Processes In Medical Device Development, Ivdr Device Management, Pharma Analytic Device Management, Banking, Insurance P&C, Life, Car Manufacturing)
Mdr/Ivdr Certification Lead
Cloud Planning, Cloud Migration, Cloud Operation, Iaas
Business Agility Coaching
It Agile Transformation Coaching
Retail Banking
Wholesale Banking
Insurance P&C, Life
Global Partner Management
System Solution Architecture
Integration Solution Architect
Platform Solution Architecture
Global Solution Delivery
Software Development Life Cycle Management (Agile & Waterfall)
Cicd Management
It Projects (Individual Platform Solutions C#, .Net, Native App, Dach, China, Japan, Singapore, Australia, New Zealand, Philippines, Malaysia, Thailand, Indonesia, South Korea, Usa)
Crm Solution Implementation (Salesforce, Ms Dynamic)
Organizational Change Management (Ocm)
Business Process Architecture
Business Process Coaching (Change)
It Infrastructure Management Cloud And On Prem
It Service/Operation Management
Release Management
Agile / Lean:
Cert. Safe 6 Advanced Spc, Sa, Sp, Popm
Cert. Design Thinker (Ideo)
Lean (Six Sigma)
High-Level Technical Qualifications:
Enterprise Integration Architect (Sap Cpi, Biztalk)
Global Program Management
Product Management
Project Management And Controlling
Managed Service Implementation And Operation
Cost & Resource Management
Milestone & Progress Management
Requirements Management
System Change / Configuration Management
Risk Management Multi Project Management Program Management
Quality Management Ivdr And Mdr Iso 16384
Tools (Ms Project) And Ms Office (Word, Excel, Powerpoint)
Jira, Confluence, Zeplin, Miro, Trello
Agile / Hybrid Project Management
Testing Management & Scenarios
Development Of Training Material
Delivery Of Trainings And Coaching
Cut-Over Management / Transition Management
M&A, Business Carve-Out Management – Post Merger Integration
Management Of Change / Organizational Development
Cloud Management (Azure, Aws, Gcs)
Ms Dynamics Solution Architecture For Sales, Retail And Banking/Insurance Customer Care
Api Design And Implementation
Cicd (Gitlab, Azure Devops, Azure Kubernetes Services, Docker, Jenkins)
Native App Development (Xcode, Xamarin)
Source Control: Gitlab
Web Portal: Typescript + Angular 11+
Identity: C# + .Net Core 3.1 + Idsrv4
Back-End Services: C# + .Net Core 3.1
Android Mobile Application: Kotlin + Android Sdk
Ios Mobile Application: Swift + Ios Sdk
Biztalk Server
Sap Cpi
Mulesoft Server
Languages
Education
Darmstadt
Dipl. Ing · Electronic Data Processing · Darmstadt, Germany
Certifications & licenses
Lean (Six Sigma)
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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