Product Owner

I build. I advise. I think in systems. After years leading digital transformation at scale — Accenture, BP, Lidl — I made a deliberate choice: trade platform dependency for structural independence. My focus is at the intersection of AI systems, product strategy, and venture thinking. I work with operators and founders who want to move fast without losing control — of their data, their stack, their direction.

• Business analysis, architecture, and implementation of a telemedicine platform for pet owners.
• Leading the development team as Product Owner and Tech Lead.
• Introducing agile processes, setting up development guidelines and system documentation.
• Planning and implementing features like video calls, live chat, and marketing automation.
• Implementing AI-based features such as automated tagging of information (missing pet reports, marketplace entries, etc.), preparation of social media content, and processing of conversation transcripts.
• Skills: Angular, NGXS, Tailwind, Java, Spring Boot, Kubernetes, Docker, CI/CD, MySQL, LLMs, RAG, MCP, Redis, OpenSearch.
• Industry: Veterinary medicine.

Reporting and controlling using Power BI for a production ERP system

• Analysis of ERP data and interfaces for use in Power BI dashboards
• Evaluation and migration of existing reports (e.g. Excel) to Power BI
• Development of an authorization concept for selective data access
• Documentation and training on the use and customization of Power BI dashboards

Label: Power BI, Excel, SelectLine ERP, Microsoft SQL, SQL Server Management Studio

• Main tasks and responsibilities: development, acquisition, sales, consulting, and controlling
• Area of work or industry: Software as a Service in AI compliance and consulting

Selection of client projects:

• Creation and operation of an AI governance platform, including training content on the use of AI in companies
• Design, setup, and operation of the ISO 42001 management system at PaiperOne with certification by TÜV
• Auditor according to ISO 17024 at Austrian Standards for the "AI Manager"
• AI training for staff of two Austrian publishing groups
• AI training for the management level at the State of Lower Austria
• AI strategy workshop for a municipality in Styria and a municipality in Salzburg
• AI workshops for the House of Digitalization in Tulln
• AI training for municipalities at KDZ
• Delivery of training on "Certified AI Compliance Officer" at the Academy for Internal Audit
• Organizational consulting on AI governance at ÖGK
• Project support for the "homepage chatbot" at öbv
• Certification exams at Austrian Standards

• Led a global enterprise-platform upgrade across 60+ countries, coordinating multiple localizations, integrations, and stakeholder groups from multiple locations, including Europe, US and India.
• Product Owner for a delivery team focused on platform usability, performance, and reliability—owning backlog, roadmap, and KPI outcomes.
• Implemented governance and audit-ready processes that made change safer and more predictable, and improved platform compliance with regulatory requirements.

• Industry: Insurance, Trade, IT
• Customers & Projects: Consulting and selling insurance and similar services
• Main tasks: Insurance consulting (health insurance, retirement planning, wealth building); commercial services, inside and field sales; sales data analysis and forecasting; customer consulting and support; opening a new sales headquarters for private and business customers; business development & innovation management; business use case development; process optimization; stakeholder management; team leadership and training; preparation and delivery of trainings;
• Technologies used: Microsoft Office 365, Microsoft Teams, Jira, Draw.IO, Camunda 8, Java (8, 17,21,25), Git, Spring Boot, Spring Batch, Spring Data REST, Spring Web, Spring Security, J-Unit, Playwright, Lombock, Vaadin, H2, PostgreSQL (16, 17 18), pgAdmin, Docker, LLMs, JasperSoft Studio, JasperReports

• BSS system implementation for B2B / transformation of the central B2B system landscape
• End-to-end business responsibility for defining, structuring and prioritizing key B2B business processes as part of a complex BSS transformation.
• Work in an agile, SAFe-like setup with multiple teams involved, along with regular coordination with business, IT, solution design and architecture.
• Translation of business requirements into implementable epics, features, user stories, process models and acceptance criteria as the basis for technical implementation.
• Close collaboration with solution design and architecture to assess technical dependencies, interfaces, data flows and system impacts.
• Management of target process design as the basis for implementation in Infonova BSS.
• Interface management between business departments, IT, architecture, development and operational units, including facilitation of cross-functional workshops.
• Ensuring process consistency, governance, decision-making capability and business acceptance as part of the system implementation.

• Scalable platform for child- and parent-friendly exploration of future skills and technologies
• React web front end with microservice architecture in the backend (.Net Core, Azure Storage, Azure Entra ID, REST API)

• Analyzed, structured and prioritized complex business, user and stakeholder requirements for a business-critical limit and risk system.
• Translated business requirements into clear, actionable product specifications, backlog items, user stories, acceptance criteria and end-to-end scenarios.
• Moderated structured workshops and refinements with business teams, Product, Engineering and QA to clarify complex requirements and develop business and technically feasible solutions.
• Optimized requirements, testing and quality processes, including automation, data quality and CI/CD-related workflows.
• Discovered, structured and assessed AI/GenAI use cases in terms of user and business value, data foundation, technical feasibility and potential capability impact.

• Teaching & presenting
• Communication
• Effectively communicate complex technical topics to non-technical audiences through lectures
• Guided non-technical students from zero knowledge to confidently understanding and applying algorithms to achieve business outcomes

• Development of a digital audit application for inspections in medical facilities. The goal is to connect on-site data collection, voice recording, documentation and downstream processes in one end-to-end, AI-supported workflow.

• Design and development of a Flutter audit app with Claude Code for the structured execution and documentation of inspections.

• Processing of voice recordings captured in the app through automatic transcription and AI-supported creation of structured inspection reports, followed by an approval process

• Connecting various data sources such as email, Odoo 19, attendance records and Google Drive via n8n to automate billing and follow-up processes

• Automatic provision of required documents and email delivery through n8n-controlled workflows, including the use of LLMs for text creation

• Skills: Flutter, Claude Code, LLM Integration, n8n, Odoo 19, Google Drive, Process Automation

Delivered a digital, non-profit neighborhood platform to connect older adults with volunteers for practical support and social companionship. Responsible for business analysis, requirement definition, platform evaluation and delivery of a locally scalable service solution focusing on AI-driven enhancements, data-based optimization and clear market positioning. Evaluated several low-code/business platforms including Odoo and Glide Apps and assessed monday.com as a CRM-like option before selecting Glide Apps for implementation. Implemented a non-native mobile and desktop application with Glide Apps and the web presence with WordPress. Tasks

• Gathering, analyzing and structuring business requirements for the product and service model
• Conducting market, target group and competitor analyses to position the offering
• Evaluating and selecting suitable low-code/business platforms for implementation
• Defining core user journeys, business processes and operational workflows for older adults, volunteers and administration
• Translating business requirements into functional requirements for profiles, task management, coordination, communication and notifications
• Guiding the implementation of the non-native mobile and desktop application in Glide Apps as well as the web presence in WordPress
• Preparing the business side for future AI-powered features such as intelligent matching and data-based optimization
• Ensuring compliance with GDPR requirements Results
• Successfully delivered digital support platform connecting older adults with volunteers
• Solid foundation for market positioning through market, target group and competitor analyses
• Delivered a functional non-native mobile and desktop application with Glide Apps and a supporting web presence with WordPress
• Established foundation for scaling and AI-based further development

• Technical leadership across hardware, firmware, and software teams; scope: hardware/firmware team (4 people) and leadership group (5 people)
• Consolidated and documented a product family that had grown over more than 15 years and aligned it with CRA compliance — from the bare-metal I/O module to the cloud interface.
• Provided the most important customer product with the essential requirements and architecture documentation within two months — for a firmware landscape that had grown over more than 15 years. It now supports the customer’s modernization strategy.
• Established a monthly reporting line to the supervisory board and executive board within three months: nine meetings since 12/2025. The report itself is versioned and built from the CI pipeline; it is based on automatically collected activity and release data instead of assessments.
• Built a container-based CI/CD infrastructure from scratch: cross-compilation, host tests, and documentation builds in one continuous pipeline.
• Introduced declarative QA gates for DevOps and development artifacts — from the start using lefthook instead of pre-commit, executed in a dedicated container image.

Technologies used: arc42, req42, tpo42, docToolchain, PlantUML, ArchiMate, C4 model, ADR, C, C++ (GTest), CMake, Bare Metal (ARM Cortex-M3/M7), OCI containers, Jenkins, lefthook, Prometheus, Grafana, SBOM, CRA, OPC, SCADA, PLC integration, IPv6 migration, Zero Trust, Sociocracy 3.0, Cynefin

• Project Manager / Business Requirements Engineer
• Digital Business Developer
• Concept development and requirements management
• Process optimization
• Advertising effectiveness measurement
• Status reporting and stakeholder management to owners
• Systems: WordPress, sevDesk