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Christoph Vierbauch

Head of Digital Transformation and Requirements Definition for Sales, Marketing and Category Management

Christoph Vierbauch
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Villach, Austria

Experience

Sep 2025 - Present
7 months

Head of Digital Transformation and Requirements Definition for Sales, Marketing and Category Management

Expertise details
Position Summary
Head of Digital Transformation and Requirements Definition for Sales, Marketing and Category Management
Industries
Retail
Business Areas
Information Technology
Marketing
Project Management
  • Project manager / business requirements engineer
  • Digital business developer
  • Concept creation and requirements management
  • Process optimization
  • Advertising effectiveness measurement
  • Status reporting and stakeholder management for owners
  • Systems: WordPress, sevDesk
Oct 2024 - Present
1 year 6 months

Project manager for further development of a B2B service platform

Expertise details
Position Summary
Project manager for further development of a B2B service platform
Industries
Information Technology
Business Areas
Product Development
Project Management
  • Project manager
  • Business case creation and budget coordination
  • Status reporting and committee work
  • Leading the project team
  • Steering concept design, requirements engineering and development
  • Personnel planning
  • Systems: JIRA
May 2024 - Present
1 year 11 months

Management Consultant, Interim Manager, Project Manager, Platform & Product Owner, Leader

Self-employed

Expertise details
Position Summary
Management Consultant, Interim Manager, Project Manager, Platform & Product Owner, Leader at Self-employed
Industries
Professional Services
Business Areas
Product Development
Project Management
Strategy
May 2024 - Jun 2024
2 months
On-site

Development of a sales and marketing concept for a clothing manufacturer

Expertise details
Position Summary
Development of a sales and marketing concept for a clothing manufacturer
Industries
Fashion
Business Areas
Marketing
Product Development
Sales
  • Management consultant
  • Analysis of the user journey (onsite and offsite)
  • Analysis of product features
  • Potential analysis of marketing channels
  • Creation of marketing, sales and communication plan
  • Implementation of the marketing and sales plan and advertising effectiveness analysis
  • Category and product management
  • Systems: Google Analytics, Word
Jan 2024 - Present
2 years 3 months

Setting up an omnichannel retail company

Expertise details
Position Summary
Setting up an omnichannel retail company
Industries
Retail
Business Areas
Marketing
Project Management
Supply Chain Management
  • Program manager and project owner
  • Creation of strategy paper, business case and P&L plan
  • Sales, product and logistics planning
  • Assortment planning, purchasing and procurement
  • Pricing and campaign planning
  • Creation of marketing plan
  • Development of marketing / retail media plan with manufacturers
  • Planning the marketplace business
  • Requirements definition (requirements engineering) for an omnichannel online shop including funding processing
  • Personnel planning
  • Systems: Shopify, PowerPoint, Excel, Word, Google
Jan 2023 - Oct 2023
10 months

Introduction of a new newsletter/email marketing tool

Expertise details
Position Summary
Introduction of a new newsletter/email marketing tool
Industries
Information Technology
Business Areas
Information Technology
Marketing
Project Management
  • Competitive analysis and tool selection
  • Requirements gathering and synchronization (Requirements Engineering)
  • Finalizing contract and terms
  • Managing implementation into the existing sales platform
  • Project and financial controlling
  • Setup of marketing/category management newsletters
  • Systems: Emarsys, Maileon, JIRA, Confluence
Oct 2022 - Jun 2023
9 months

Integration of multinational product delivery for an Austrian online retailer

Expertise details
Position Summary
Integration of multinational product delivery for an Austrian online retailer
Industries
Retail
Business Areas
Logistics
Project Management
Supply Chain Management
  • Business owner and program manager
  • Definition of target countries
  • Preparation of the business case
  • Analysis of product and category potentials (international category management)
  • Analysis of project scope and development effort
  • Requirements engineering
  • Adaptation of payment, billing, and logistics processes
  • Process and technical implementation
  • International rollout
  • Project and financial controlling
  • Handover to operational sales
  • Systems: Magento, Akeneo, SAP, JIRA, Confluence
Sep 2022 - Aug 2023
1 year

Introduction of a pre-order process including adapted payment, billing and logistics handling

Expertise details
Position Summary
Introduction of a pre-order process including adapted payment, billing and logistics handling
Industries
Retail
Business Areas
Information Technology
Logistics
Project Management
  • Business owner and program manager
  • Process definition with category management and IT
  • Requirements engineering
  • Implementation of the process into the system landscape
  • Integration into online sales including product and promotion definition with suppliers
  • Adaptation of payment, billing, and logistics processes
  • Systems: Magento, SAP, JIRA, Confluence
Sep 2022 - Mar 2023
7 months

Introduction of the dropshipment logistics process

Expertise details
Position Summary
Introduction of the dropshipment logistics process
Industries
Retail
Business Areas
Information Technology
Project Management
Supply Chain Management
  • Business owner and program manager
  • Process definition with category management, logistics, IT, and requirements engineering
  • Adaptation of payment, billing, and logistics processes
  • Implementation of the process into the system landscape
  • Integration into online sales including product and promotion definition with suppliers
  • Systems: Akeneo, Magento, SAP, LVS, JIRA, Confluence
Aug 2022 - Mar 2023
8 months

Introduction of a digital asset management system into a retailer's omnichannel sales platform

Expertise details
Position Summary
Introduction of a digital asset management system into a retailer's omnichannel sales platform
Industries
Retail
Business Areas
Information Technology
Marketing
Product Development
  • Business owner
  • Analysis of the internal marketing, product, and multimedia landscape
  • Requirements gathering (Requirements Engineering) and project setup
  • Analysis of processes and their impact on site performance and external communication (SEO)
  • Coordination with category management
  • Technical implementation
  • Testing
  • Handover to operational sales
  • Systems: Tessa, Akeneo, Magento, SAP, JIRA, Confluence
Mar 2022 - Nov 2022
9 months

Integration of pick-up stations as an additional fulfillment option to improve the omnichannel customer experience

Expertise details
Position Summary
Integration of pick-up stations as an additional fulfillment option to improve the omnichannel customer experience
Industries
Retail
Business Areas
Marketing
Project Management
Supply Chain Management
  • Business owner and program manager
  • Development of the business case
  • Requirements definition / requirements engineering
  • Location analysis
  • Optimization of logistics processes
  • Commissioning
  • Planning and execution of the marketing campaign and communications
  • Systems: MyFlexBox, Magento, SAP, LVS
Feb 2022 - Present
4 years 2 months

Speaker on digitalization and omnichannel sales

Self-employed

Expertise details
Position Summary
Speaker on digitalization and omnichannel sales at Self-employed
Industries
Information Technology
Retail
Business Areas
Marketing
Sales
Nov 2021 - Dec 2023
2 years 2 months

Construction and commissioning of a photovoltaic system including storage capacity for charging electric vehicles

Expertise details
Position Summary
Construction and commissioning of a photovoltaic system including storage capacity for charging electric vehicles
Industries
Energy
Business Areas
Business Intelligence
Finance
Project Management
  • Project owner and requirements engineer
  • Planning and design of the photovoltaic system and energy storage including the charging station
  • Creation of the business plan
  • Financial and project controlling
  • Commissioning
  • Setting up reporting and analytics
  • Systems: PowerPoint, M-TEC Emergy Butler
Oct 2021 - Feb 2024
2 years 5 months

Project manager and requirements creator for all digital and e-commerce agendas to further develop an Austrian

Expertise details
Position Summary
Project manager and requirements creator for all digital and e-commerce agendas to further develop an Austrian
Industries
Retail
Business Areas
Logistics
Marketing
Project Management
  • Project management
  • Market analysis
  • Definition, control and implementation of milestones
  • Further development of the digital presence and sales tools and channels based on the conversion rate
  • Further development of omnichannel processes (e.g., drop shipment, marketplace, endless aisle, pre-order)
  • Increase of quality traffic and conversion rate
  • Pricing optimization and price-driven delivery of marketing campaigns (performance and digital marketing)
  • Set up pricing reporting including competitor comparison
  • Development of category-based reporting (category management reporting)
  • Development of AI-based sales planning
  • Requirements engineering
  • Process optimization for fulfillment and logistics
  • Systems: Google Analytics, Google Ads, Magento, Mirakl, Emarsys, Akeneo PIM, Feed Dynamix, SAP
Jun 2021 - Feb 2022
9 months

Switching the platform development agency

Expertise details
Position Summary
Switching the platform development agency
Industries
Information Technology
Business Areas
Procurement
Project Management
  • Project owner
  • Sourcing a new development agency
  • Onboarding the development agency
  • Building the operating model
  • Systems: JIRA, Confluence
May 2020 - Apr 2024
4 years
Guntramsdorf, Austria

Head of E-Commerce

MTH Retail Group

Expertise details
Position Summary
Head of E-Commerce at MTH Retail Group
Industries
Retail
Business Areas
Information Technology
Marketing
Sales
May 2020 - Feb 2024
3 years 10 months

Development and implementation of a reporting and dashboard concept for an omnichannel retail group

Expertise details
Position Summary
Development and implementation of a reporting and dashboard concept for an omnichannel retail group
Industries
Retail
Business Areas
Business Intelligence
Marketing
Project Management
  • Requirements gathering and acceptance of reports and dashboards (requirements engineering)
  • Project management
  • E-commerce analyses (time period based): revenue, sales, margin, traffic, conversion rate, cost-to-revenue ratio, etc.
  • Analyses of product and category sales
  • Analysis of marketing activities and sales across channels and campaigns
  • Advertising effectiveness measurement and optimization
  • Managing the analytics developers
  • Systems: Excel, Tableau, Google Analytics, PIM
May 2020 - Aug 2022
2 years 4 months

Building the strategic and operational e-commerce organization

Expertise details
Position Summary
Building the strategic and operational e-commerce organization
Industries
Retail
Business Areas
Marketing
Product Development
Supply Chain Management
  • Business owner
  • Designing and introducing the sales-driven target organization
  • Knowledge transfer and development
  • Designing and introducing an online sales and campaign concept
  • Recruiting staff
  • Optimizing inventory management and availability
  • Establishing e-commerce category management and assortment control
  • Sales planning at product and category level
  • Introducing e-commerce KPIs into the company and setting up e-commerce and product/category management reporting
  • Achieving a 3–4x increase in revenue
  • Systems: Confluence, PowerPoint, Google Analytics, Tableau
May 2020 - Apr 2022
2 years

Implementation of a new omnichannel sales platform

Expertise details
Position Summary
Implementation of a new omnichannel sales platform
Industries
Retail
Business Areas
Information Technology
Project Management
Supply Chain Management
  • Business and product owner, program manager
  • Relaunch of sales systems (online shop, PIM, DAM, ERP, WMS, feed management tool) for two online shops / brands
  • Introduction of new payment methods including pay-in-store, click & collect, product recommendations and reviews
  • Designing and optimizing further processes: pre-orders, endless aisle and dropshipping / supply chain optimization
  • Requirements engineering
  • Definition, design and testing of payment and billing processes
  • Defining requirements, user stories and epics
  • Increasing the conversion rate by a factor of 3–4
  • Project and financial controlling
  • Systems: Magento, Akeneo, Tessa, SAP, WMS, Feed Dynamix, Emarsys, JIRA, Confluence
May 2020 - Sep 2021
1 year 5 months

Building online marketing, performance marketing and retail media initiatives

Expertise details
Position Summary
Building online marketing, performance marketing and retail media initiatives
Industries
Retail
Business Areas
Marketing
Project Management
  • Business and product owner, program management
  • Optimizing email marketing, SEA, SEO and price comparison engines
  • Creating business cases and requirements
  • Introducing affiliate marketing, Bing marketing, display & programmatic marketing and further expanding price comparison marketing
  • Introducing initial monetization measures for cost recovery (selling page content, package inserts, etc.)
  • Optimizing performance marketing revenues based on price/pricing black and white lists (e.g., Google Ads, price comparison engines)
  • Increasing revenue by a factor of 2 through performance marketing
  • Systems: Google Analytics, Google Ads, Google Merchant Center, Tableau, Feed Dynamix, Confluence
Oct 2019 - Apr 2020
7 months
Ingolstadt, Germany

Head of E-Commerce Sales and Campaign Management

MediaMarkt eBusiness & Saturn online GmbH

Expertise details
Position Summary
Head of E-Commerce Sales and Campaign Management at MediaMarkt eBusiness & Saturn online GmbH
Industries
Retail
Business Areas
Marketing
Sales
Sep 2019 - Dec 2023
4 years 4 months

Planning, preparation and execution of large marketing and promotional campaigns (e.g. Black Sale)

Expertise details
Position Summary
Planning, preparation and execution of large marketing and promotional campaigns (e.g. Black Sale)
Industries
Retail
Business Areas
Finance
Marketing
Project Management
  • Business owner and program manager
  • Campaign planning / campaigning
  • Creation of the business plan
  • Definition of product sales measures
  • Campaigning based on category management
  • Pricing of campaigns
  • Marketing planning and scheduling
  • Promotional campaigns / retail media
  • Achieved 30% revenue increase through campaigns
  • Project and financial controlling
  • Systems: PowerPoint, Google Analytics, Google Ads, Excel
Sep 2019 - Apr 2020
8 months

Establishment of an organizational unit for sales and campaign management in the e-commerce organization of an international

Expertise details
Position Summary
Establishment of an organizational unit for sales and campaign management in the e-commerce organization of an international
Industries
Retail
Business Areas
Marketing
Project Management
Sales
  • Project manager
  • Building the organization and sourcing employees
  • Managing performance marketing, including on a category management basis
  • Campaign planning and execution on a product and category basis (Category management campaign planning)
  • Pricing
  • Execution of promotional campaigns
  • Assortment management
  • Planning of sales, distribution and category management
  • Deployment of products and categories to marketplaces (category management on marketplaces)
  • Creating requirements for marketplaces
  • Systems: Google Analytics, PowerPoint, Mirakl
Jun 2019 - Sep 2019
4 months

Optimization of two electronics retailers' webshops regarding performance marketing, conversion rate and availability

Expertise details
Position Summary
Optimization of two electronics retailers' webshops regarding performance marketing, conversion rate and availability
Industries
Retail
Business Areas
Business Intelligence
Marketing
Project Management
  • Project management and planning, as well as requirements engineering
  • Analysis of weaknesses
  • Documentation and management of optimizations
  • Communication management
  • Systems: Google Analytics, PowerPoint
Jun 2019 - Sep 2019
4 months

Management of a pilot project for the sale of four-wheeled vehicles / cars through the webshop of an electronics retailer

Expertise details
Position Summary
Management of a pilot project for the sale of four-wheeled vehicles / cars through the webshop of an electronics retailer
Industries
Automotive
Retail
Business Areas
Finance
Legal
Project Management
  • Project management and planning
  • Communication management
  • Process definition and requirements engineering
  • Definition, design and testing of payment and billing processes
  • Legal contract review and negotiation
  • Systems: Word, PowerPoint, Confluence
Jan 2019 - Jun 2019
6 months

Development of a new customer-focused shipping cost strategy for two electronics retailers based on a business case

Expertise details
Position Summary
Development of a new customer-focused shipping cost strategy for two electronics retailers based on a business case
Industries
Retail
Business Areas
Finance
Logistics
Strategy
  • Developing the business case template
  • Coordinating the calculation of the business cases
  • Preparing an executive board presentation
  • Systems: Excel, PowerPoint
Sep 2018 - Apr 2019
8 months

Implementation of a customer order process in physical stores with delivery to the customer (Endless Aisle)

Expertise details
Position Summary
Implementation of a customer order process in physical stores with delivery to the customer (Endless Aisle)
Industries
Retail
Business Areas
Finance
Information Technology
Operations
  • Managing brand requirements and interests
  • Further developing the concept for the webshop and physical stores
  • Requirements engineering
  • Defining and optimizing the billing process
Jun 2018 - Sep 2019
1 year 4 months

Project management for rolling out a store-based video consultation service to online customers for an electronics retailer

Expertise details
Position Summary
Project management for rolling out a store-based video consultation service to online customers for an electronics retailer
Industries
Retail
Business Areas
Product Development
Project Management
Strategy
  • Project management and planning as Product Owner
  • Creating the business case
  • Strategic development of the service
  • Defining products and categories (Category management)
  • Communication management
  • Planning and delivering employee training sessions
  • Establishing service partnerships with industry partners
  • Coordinating trainings and the rollout
  • Requirements engineering
  • Systems: GoInstore, Excel, SharePoint
Jun 2018 - Sep 2019
1 year 4 months
Ingolstadt, Germany

Senior Manager Business Development

Saturn online GmbH

Expertise details
Position Summary
Senior Manager Business Development at Saturn online GmbH
Industries
Retail
Business Areas
Sales
Strategy
Jun 2018 - May 2019
1 year

Project management for integrating an @ Home service (installation, setup, etc.) as a complement to the traditional service

Expertise details
Position Summary
Project management for integrating an @ Home service (installation, setup, etc.) as a complement to the traditional service
Industries
Retail
Business Areas
Marketing
Project Management
Strategy
  • Operational project management and planning
  • Strategic development of the service for webshop sales
  • Managing product and service campaigns with service providers and industry partners
  • Conducting NPS surveys
Nov 2017 - May 2018
7 months

Project lead for the rollout of an omnichannel sales platform for an electrical goods retail group in Spain and Portugal

Expertise details
Position Summary
Project lead for the rollout of an omnichannel sales platform for an electrical goods retail group in Spain and Portugal
Industries
Retail
Business Areas
Logistics
Project Management
Sales
  • Project management and planning, Product Owner
  • Virtual leadership of the PMO, the country project leads, the end-to-end process managers and IT project managers
  • Communication management
  • Definition and optimization of processes in marketing, sales, marketplace, billing and logistics
  • Requirements management (requirements engineering)
  • Coordination of training and rollout
  • Systems: PowerPoint, Excel, Word, Confluence, JIRA
Nov 2017 - May 2018
7 months
Ingolstadt, Germany

International project manager for the rollout of the omnichannel sales platform

MediaMarktSaturn Retail Concepts

Expertise details
Position Summary
International project manager for the rollout of the omnichannel sales platform at MediaMarktSaturn Retail Concepts
Industries
Retail
Business Areas
Information Technology
Project Management
Sales
Mar 2017 - Dec 2017
10 months

Further development of the operating model of an omnichannel electrical goods retail group

Expertise details
Position Summary
Further development of the operating model of an omnichannel electrical goods retail group
Industries
Retail
Business Areas
Operations
Procurement
Strategy
  • Committee management
  • Steering of specialist topics
  • Efficiency increase by identifying dependencies and synchronizing related topics
  • Optimization of category management
Mar 2017 - Dec 2017
10 months
Ingolstadt, Germany

Corporate Committee Manager (Holding) & Coordinator Operating Model (Holding)

MediaMarktSaturn Retail Group

Expertise details
Position Summary
Corporate Committee Manager (Holding) & Coordinator Operating Model (Holding) at MediaMarktSaturn Retail Group
Industries
Retail
Business Areas
Operations
Project Management
Strategy
Oct 2016 - Feb 2017
5 months

Set-up of an implementation program for the rollout of an omnichannel sales platform of an electrical goods retailer into

Expertise details
Position Summary
Set-up of an implementation program for the rollout of an omnichannel sales platform of an electrical goods retailer into
Industries
Retail
Business Areas
Information Technology
Project Management
  • Project management and requirements engineering
  • Project set-up (project plan, project organization, costs, business plan)
  • Coordination with stakeholders (departments, IT, finance, logistics, etc.)
  • Systems: PowerPoint, Confluence
May 2016 - Sep 2016
5 months

Subproject lead for setting up sales processes at an online pure player

Expertise details
Position Summary
Subproject lead for setting up sales processes at an online pure player
Industries
Retail
Business Areas
Operations
Project Management
Sales
  • Subproject lead for implementing e-commerce processes
  • Identifying requirements (requirements engineering) and effort estimates
  • Coordinating the subproject budget
  • Planning employee training
  • Systems: MS Project, Confluence, JIRA
Nov 2015 - Feb 2017
1 year 4 months

Coordinating and strategically developing the omnichannel roadmap for a consumer electronics retail group

Expertise details
Position Summary
Coordinating and strategically developing the omnichannel roadmap for a consumer electronics retail group
Industries
Retail
Business Areas
Product Development
Project Management
Strategy
  • Product owner / requirements engineering
  • Analyzing the omnichannel customer journey and experience
  • Trend analysis and best practice screening
  • Initial setup of the omnichannel roadmap
  • Managing selected projects on behalf of the program management (VP Multichannel)
  • Creating a visual representation of the omnichannel roadmap vision (multichannel roadmap story)
  • Preparing board materials for the operational implementation of the roadmap and individual topics (budget, status reporting)
  • Setting up a cross-functional roadmap to identify dependencies and synergies with CRM, SCM, brand management, services and new store formats
  • Systems: PowerPoint, Excel, Confluence
Jun 2015 - Feb 2017
1 year 9 months
Ingolstadt, Germany

Multichannel specialist / multichannel business roadmap coordinator

MediaMarktSaturn Retail Concepts

Expertise details
Position Summary
Multichannel specialist / multichannel business roadmap coordinator at MediaMarktSaturn Retail Concepts
Industries
Retail
Business Areas
Marketing
Project Management
Jun 2015 - Oct 2015
5 months

Production of an omnichannel image film for transparent presentation of an electronics retailer's omnichannel capabilities

Expertise details
Position Summary
Production of an omnichannel image film for transparent presentation of an electronics retailer's omnichannel capabilities
Industries
Retail
Business Areas
Marketing
Project Management
  • Project planning
  • Creating the script
  • Budget planning
  • Managing the production company
Jul 2014 - May 2015
11 months

Lead PMO for program management to implement international omnichannel sales processes for the electric vehicle fleet

Expertise details
Position Summary
Lead PMO for program management to implement international omnichannel sales processes for the electric vehicle fleet
Industries
Automotive
Business Areas
Project Management
  • PMO for project management
  • Operational management of the project (project milestone planning, status reporting, risk management)
  • Supporting subproject leads
  • Driving and facilitating technical clarifications and decisions
  • Subproject lead for management consulting
  • Requirements engineering
  • Project and financial controlling
  • Systems: MS Project, PowerPoint, Excel, Word
Feb 2014 - Jun 2014
5 months

Building the process model for the internal department of an energy group to manage external service providers for

Expertise details
Position Summary
Building the process model for the internal department of an energy group to manage external service providers for
Industries
Energy
Business Areas
Operations
Project Management
  • Project planning and management
  • Process analysis through workshops and individual interviews
  • Documentation of processes and outcomes
  • Aligning the results with the business units and department leadership
  • Presenting the findings
Jan 2014 - May 2015
1 year 5 months
Munich, Germany

Management Consultant

Accenture GmbH - Management Consulting

Expertise details
Position Summary
Management Consultant at Accenture GmbH - Management Consulting
Industries
Professional Services
Business Areas
Operations
Strategy
Sep 2012 - Dec 2013
1 year 4 months

Functional development of the omnichannel order management system for an electronics retail group

Expertise details
Position Summary
Functional development of the omnichannel order management system for an electronics retail group
Industries
Retail
Business Areas
Information Technology
Logistics
  • Product Owner
  • Business Analyst
  • Analysis of business processes
  • Defining requirements, user stories and EPICs (requirements engineering)
  • Creation of business concepts for IT implementation and requirements management
  • Definition and testing of billing and logistics processes
  • Documentation of order management system activities
  • Systems: Order management, accounts receivable management, Oracle, JIRA, Confluence
Aug 2012 - Aug 2012
1 month

Initiative to optimize order and invoice receipt processes

Expertise details
Position Summary
Initiative to optimize order and invoice receipt processes
Business Areas
Accounting
Procurement
  • Planning and preparation of the initiative to optimize order and invoice receipt processes
  • Systems: PowerPoint, Excel
Sep 2011 - Jun 2012
10 months

Current state analysis and optimization of processes and organizational capacities in supplier switching and customer management

Expertise details
Position Summary
Current state analysis and optimization of processes and organizational capacities in supplier switching and customer management
Industries
Utilities
Business Areas
Information Technology
Operations
Project Management
  • Project management
  • Analysis and evaluation of current processes based on legal requirements
  • Analysis of the organizational structure
  • Analysis and prioritization of improvement opportunities
  • Coordination, execution and moderation of process workshops
  • Definition of CRM, sales, billing, WiM, EDM and GPKE processes
  • Modeling processes according to BPMN 2.0
  • SAP/CRM interface definition for customer management processes
  • Documentation of project results
  • Systems: Excel, SAP IS-U, CRM
May 2011 - Aug 2011
4 months

Defining processes and supporting a subproject to implement smart meter sales processes for the sales division

Expertise details
Position Summary
Defining processes and supporting a subproject to implement smart meter sales processes for the sales division
Industries
Energy
Business Areas
Information Technology
Project Management
  • PMO and support for subproject management
  • Analysis and design of the processes of the meter operator and meter service provider based on the legal framework (BNetzA)
  • Analysis of the CRM and SAP IT platforms
  • Coordination, execution and moderation of process workshops
  • Requirements engineering
  • Definition of the sales, billing, WiM, EDM and GPKE processes
  • Modeling according to eEPK
  • Documentation of the project results
  • Systems: SAP IS-U, Excel
Jan 2011 - Apr 2011
4 months

Set up process management for an e-mobility startup of a German energy group

Expertise details
Position Summary
Set up process management for an e-mobility startup of a German energy group
Industries
Automotive
Energy
Business Areas
Operations
Quality Assurance
  • Definition and implementation of the startup's process landscape
  • Conducting and moderating one-on-one interviews and workshops to gather information
  • Drafting the process handbook
  • Defining modeling conventions
  • Defining and aligning the components of the process model (value chain, org chart, systems, processes, etc.)
  • Quality assurance and optimization of business processes based on the eEPK modeling standard
  • Product Owner
  • Systems: iGrafx, Word
Jan 2011 - Jan 2011
1 month

Information workshops at energy supply companies on the switching processes in metering (meter operation,

Expertise details
Position Summary
Information workshops at energy supply companies on the switching processes in metering (meter operation,
Industries
Energy
Business Areas
Business Intelligence
Strategy
  • Explaining the contents, scopes, deadlines and data exchange formats of the decision
  • Presenting the WiM and EDM processes
  • Evaluating the open issues of the decision
  • Analyzing the impact on the existing process and IT landscape, especially SAP (sales and billing processes)
  • Defining the strategic direction of an energy supply company based on the decision
  • Developing recommendations for action in preparation for operational implementation
  • Systems: iGrafx, PowerPoint, Word
Aug 2010 - Dec 2013
3 years 5 months

Coordinating, maintaining and further developing a reference process model for an energy supply company

Expertise details
Position Summary
Coordinating, maintaining and further developing a reference process model for an energy supply company
Industries
Utilities
Business Areas
Operations
Project Management
  • Project management and Product Owner
  • Maintenance of the process model / process handbook
  • Identifying, modeling and revising energy industry business processes according to eEPK and BPMN 2.0
  • Analyzing and implementing legal framework conditions of the energy industry from the Federal Network Agency
  • Designing and delivering employee training on the process model, process modeling and iGrafx
  • Coordinating and moderating process workshops as well as process consulting
  • Systems: iGrafx, PowerPoint
Aug 2010 - Dec 2013
3 years 5 months
Munich, Germany

Management Consultant

Process Management Consulting GmbH

Expertise details
Position Summary
Management Consultant at Process Management Consulting GmbH
Industries
Professional Services
Business Areas
Operations
Strategy
Jan 2010 - Apr 2010
4 months
Munich, Germany

Diploma candidate in e-mobility business model development

Process Management Consulting GmbH

Expertise details
Position Summary
Diploma candidate in e-mobility business model development at Process Management Consulting GmbH
Industries
Automotive
Professional Services
Business Areas
Strategy
Oct 2009 - Dec 2013
4 years 3 months

Development of concepts and business models for e-mobility requirements

Expertise details
Position Summary
Development of concepts and business models for e-mobility requirements
Industries
Automotive
Energy
Business Areas
Product Development
Research and Development
Strategy
  • Development of business models and concepts for e-mobility
  • Designing e-mobility offerings
  • Analysis and definition of sales and billing processes
  • Research on e-mobility and business model development
  • Conducting workshops for energy utility companies on business model development in e-mobility
  • Creating an empirical study and documenting it
  • Supporting national e-mobility projects
  • Tools: PowerPoint, Word, iGrafx
Jul 2009 - Dec 2009
6 months

Development of a hypothetical process model for energy utilities

Expertise details
Position Summary
Development of a hypothetical process model for energy utilities
Industries
Energy
Business Areas
Legal
Operations
Product Development
  • Development of a process manual
  • Designing a process model
  • Identifying business processes
  • Analyzing legal framework conditions in the energy sector (Federal Network Agency)
  • Modeling business processes with iGrafx Flow
  • Product Owner
  • Creating documentation and presentations
  • Tools: iGrafx, PowerPoint
Jul 2009 - Dec 2009
6 months
Munich, Germany

Intern

Process Management Consulting GmbH

Expertise details
Position Summary
Intern at Process Management Consulting GmbH
Industries
Energy
Business Areas
Marketing
Operations
  • Collaborating on a study to analyze and present the online presence of energy providers
  • Assisting in creating a reference process model for energy providers and e-mobility
Jul 2009 - Nov 2009
5 months

Web Study 2009 – Nationwide analysis of German energy providers' websites

Expertise details
Position Summary
Web Study 2009 – Nationwide analysis of German energy providers' websites
Industries
Utilities
Business Areas
Business Intelligence
Project Management
Quality Assurance
  • Supporting project management
  • Evaluating energy providers' websites based on set criteria
  • Assessing end-to-end website processes
  • Quality checking of call center processes
  • Documenting and analyzing study results
  • Presenting results
  • Tools: Excel, PowerPoint
Jul 2008 - Aug 2008
2 months
Salzburg, Austria

Dispatching & Logistics Intern

M. Kaindl GmbH

Expertise details
Position Summary
Dispatching & Logistics Intern at M. Kaindl GmbH
Industries
Manufacturing
Business Areas
Logistics
Supply Chain Management
Oct 2007 - Jun 2008
9 months

Cost accounting set-up for an Austrian tool manufacturer

Expertise details
Position Summary
Cost accounting set-up for an Austrian tool manufacturer
Industries
Manufacturing
Business Areas
Accounting
Information Technology
Project Management
  • Project management and planning
  • Support for management
  • Identification of cost types, cost centers, and cost objects within the company
  • Internal communication with department heads
  • Initial set-up of the cost accounting
  • Coordination of implementation in Microsoft Dynamics (Axapta)
  • Systems: Microsoft Dynamics
Oct 2007 - Jun 2008
9 months
Salzburg, Austria

Project management (cost accounting / controlling)

Alpen-Maykestag GmbH

Expertise details
Position Summary
Project management (cost accounting / controlling) at Alpen-Maykestag GmbH
Business Areas
Accounting
Finance
Project Management
Jul 2007 - Sep 2007
3 months
Salzburg, Austria

Sales Intern, Export Department

Alpen-Maykestag GmbH

Expertise details
Position Summary
Sales Intern, Export Department at Alpen-Maykestag GmbH
Industries
Manufacturing
Business Areas
Sales
Jul 2005 - Aug 2006
1 year 2 months
Klagenfurt am Wörthersee, Austria

Compulsory military service & contract soldier

Militärkommando Kärnten

Expertise details
Position Summary
Compulsory military service & contract soldier at Militärkommando Kärnten
Industries
Aerospace and Defense
Business Areas
Operations
May 2005 - Jun 2005
2 months

Conceptual design of a biogas plant

Expertise details
Position Summary
Conceptual design of a biogas plant
Industries
Energy
Business Areas
Accounting
Project Management
  • Identifying suitable biogenic residues for the biogas plant, including their quantities and origin
  • Planning, design, and structural engineering of the biogas plant
  • Project cost calculation

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Retail, Professional Services, Energy, Automotive, Information Technology, and Utilities.

Retail
Professional Services
Energy
Automotive
Information Technology
Utilities
Profile match chart

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Project Management, Product Development, Strategy, Marketing, Information Technology, and Sales.

Project Management
Product Development
Strategy
Marketing
Information Technology
Sales
Profile match chart

Summary

  • With over 15 years of experience as a structured management consultant, empathetic leader and digital business developer, I guide companies to proven successes through customer-oriented strategy development, operational execution strength and measurability of results.
  • I bring not only deep expertise, but also hands-on market and customer experience.
  • With long experience leading complex international projects, digital transformations, and setting up and restructuring organizational structures, I ensure business models are not just planned, but also implemented effectively and scalably.

Skills

Professional:

  • Digital & Omnichannel Sales (Revenue And Conversion Increase [Factor 3-4])
  • Digital & Performance Marketing (Efficiency Increase Up To 40%)
  • E-commerce, Pricing, Category Management, Fulfillment, Logistics
  • Digital & Omnichannel Operations (Marketing, Sales, Category Management, Logistics)
  • Marketing / Retail Media / Trade Marketing
  • Digital & Omnichannel Customer Experience & Journeys
  • Sales, Advertising Effectiveness And Web Analytics

Methodical:

  • Team Leadership And Management
  • Program & Project Implementations, International Rollouts
  • Strategy Consulting, Concept Development And Business Development
  • Agile Project Management, Scrum Product Ownership (User Stories, Epics), Scrum Master, Requirements Engineer
  • Process Management
  • Digital Transformation, Change Management And Organizational Design & Development

Industries:

  • Retail
  • Energy Industry & Photovoltaics
  • E-mobility
  • Automotive
  • Manufacturing

Systems / It:

  • Microsoft Office
  • Atlassian Confluence
  • Online Shops: Shopify, Magento, Woocommerce, Mirakl
  • Emarsys
  • Feed Management: Feed Dynamix
  • Pim: Akeneo, Stibo
  • Erp: Sap, Ms Dynamics Ax, Oracle
  • Warehouse Management Systems
  • Crm
  • Order Management
  • Ticketing Systems: Jira, Gitlab
  • Project Management: Ms Project
  • Experience With Custom In-house Developments

Languages

German
Advanced
English
Advanced

Education

Oct 2005 - Jun 2010

Master's degree (University of Applied Sciences) · Business administration

Oct 2000 - Jun 2005

High school diploma (Abitur) / vocational qualification exam · Environmental engineering

Certifications & licenses

Scrum Product Owner

Boris Gloger

PRINCE2 Foundation Certification

Statistics

Experience

Total positions 61
Experience in Retail 12 y
Avg length 1 y 2 m
Longest experience 4 y 3 m

Global Experience

Countries worked in 2 (Germany, Austria)
Primary country Germany

Expertise

Recent roles Head of Digital Transformation and Requirements Definition for Sales, Marketing and Category Management, Project manager for further development of a B2B service platform, Management Consultant, Interim Manager, Project Manager, Platform & Product Owner, Leader
Main industries Retail, Professional Services, Energy
Main business areas Project Management, Product Development, Strategy

Qualifications

Highest degree Master
Certifications earned 2

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Christoph based?

Christoph is based in Villach, Austria and can operate in on-site, hybrid, and remote work models.

What languages does Christoph speak?

Christoph speaks the following languages: German (Advanced), English (Advanced).

How many years of experience does Christoph have?

Christoph has at least 19 years of experience. During this time, Christoph has worked in at least 60 different roles and for 11 different companies. The average length of individual experience is 4 months. Note that Christoph may not have shared all experience and actually has more experience.

What roles would Christoph be best suited for?

Based on recent experience, Christoph would be well-suited for roles such as: Head of Digital Transformation and Requirements Definition for Sales, Marketing and Category Management, Project manager for further development of a B2B service platform, Management Consultant, Interim Manager, Project Manager, Platform & Product Owner, Leader.

What is Christoph's latest experience?

Christoph's most recent position is Head of Digital Transformation and Requirements Definition for Sales, Marketing and Category Management.

What companies has Christoph worked for in recent years?

In recent years, Christoph has worked for Self-employed and MTH Retail Group.

Which industries is Christoph most experienced in?

Christoph is most experienced in industries like Retail, Energy, and Professional Services. Christoph also has some experience in Automotive, Information Technology, and Utilities.

Which business areas is Christoph most experienced in?

Christoph is most experienced in business areas like Project Management, Product Development, and Strategy. Christoph also has some experience in Marketing, Information Technology, and Sales.

Which industries has Christoph worked in recently?

Christoph has recently worked in industries like Retail, Information Technology, and Energy.

Which business areas has Christoph worked in recently?

Christoph has recently worked in business areas like Marketing, Project Management, and Sales.

What is Christoph's education?

Christoph holds a Master in Business administration.

Does Christoph have any certificates?

Christoph has 2 certificates. These include: Scrum Product Owner and PRINCE2 Foundation Certification.

What is the availability of Christoph?

Christoph is immediately available part-time for suitable projects.

What is the rate of Christoph?

Christoph's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Christoph?

To hire Christoph, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

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Market avg: 840-1000 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.