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Christoph Vierbauch-Project Manager, Business Analyst, Business Developer

Christoph Vierbauch - Project Manager, Business Analyst, Business Developer - profile avatar
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Villach, Austria

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Experience

Sep 2025 - Present

Head of digital transformation and requirements definition for sales, marketing and category management

Expertise details
Position Summary
Head of digital transformation and requirements definition for sales, marketing and category management
Industries
Retail
Business Areas
Information Technology
Marketing
Project Management
  • Project Manager / Business Requirements Engineer
  • Digital Business Developer
  • Concept Development and Requirements Management
  • Process Optimization
  • Advertising Performance Measurement
  • Status Reporting and Stakeholder Management to Owners
  • Systems: WordPress, sevDesk
Oct 2024 - Present

Project Manager for the development of a B2B service platform

Expertise details
Position Summary
Project Manager for the development of a B2B service platform
Industries
Information Technology
Business Areas
Product Development
Project Management
  • Project Manager
  • Business Case creation and budget coordination
  • Status Reporting and committee work
  • Leading the project team
  • Steering the concept design, requirements engineering and development
  • Personnel planning
  • Systems: JIRA
May 2024 - Present

Management Consultant, Interim Manager, Project Manager, Platform & Product Owner, Leader

Self-employed

Expertise details
Position Summary
Management Consultant, Interim Manager, Project Manager, Platform & Product Owner, Leader at Self-employed
Industries
Professional Services
Business Areas
Product Development
Project Management
Strategy
May 2024 - Jun 2024
On-site

Development of a sales and marketing concept for an apparel manufacturer

Expertise details
Position Summary
Development of a sales and marketing concept for an apparel manufacturer
Industries
Fashion
Business Areas
Marketing
Product Development
Sales
  • Management Consultant
  • Analysis of the user journey (onsite and offsite)
  • Analysis of product features
  • Potential analysis of marketing channels
  • Creation of marketing, sales and communication plan
  • Implementation of marketing and sales plan and advertising performance analysis
  • Category and Product Management
  • Systems: Google Analytics, Word
Jan 2024 - Present

Establishment of an omnichannel retail company

Expertise details
Position Summary
Establishment of an omnichannel retail company
Industries
Retail
Business Areas
Marketing
Project Management
Supply Chain Management
  • Program Manager and Project Owner
  • Creation of strategy paper, business case and P&L plan
  • Sales, product and logistics planning
  • Assortment planning, purchasing and procurement
  • Pricing and campaign planning
  • Creation of marketing plan
  • Building a marketing / retail media plan with manufacturers
  • Planning the marketplace business
  • Requirements definition (requirements engineering) for an omnichannel online shop including grant management
  • Personnel planning
  • Systems: Shopify, PowerPoint, Excel, Word, Google
Jan 2023 - Oct 2023

Implementation of a new newsletter / email marketing tool

Expertise details
Position Summary
Implementation of a new newsletter / email marketing tool
Industries
Information Technology
Business Areas
Information Technology
Marketing
Project Management
  • Competitive analysis and tool selection
  • Requirements gathering and synchronization (Requirements Engineering)
  • Finalizing contract and terms
  • Managing implementation into the existing sales platform
  • Project and financial control
  • Setting up marketing / category management newsletters
  • Systems: Emarsys, Maileon, JIRA, Confluence
Oct 2022 - Jun 2023

Integration of multinational product delivery for an Austrian online retailer

Expertise details
Position Summary
Integration of multinational product delivery for an Austrian online retailer
Industries
Retail
Business Areas
Logistics
Project Management
Supply Chain Management
  • Business owner and program manager
  • Defining target countries
  • Developing the business case
  • Analyzing product and category potential (international category management)
  • Analyzing project scope and development effort
  • Requirements Engineering
  • Adapting payment, billing, and logistics processes
  • Process and technical implementation
  • International rollout
  • Project and financial control
  • Handover to operational sales
  • Systems: Magento, Akeneo, SAP, JIRA, Confluence
Sep 2022 - Aug 2023

Implementation of the pre-order process including adapted payment, billing, and logistics processes

Expertise details
Position Summary
Implementation of the pre-order process including adapted payment, billing, and logistics processes
Industries
Retail
Business Areas
Information Technology
Logistics
Project Management
  • Business owner and program manager
  • Process definition with category management and IT
  • Requirements Engineering
  • Implementing the process into the system landscape
  • Integrating into online sales including product and promotion definition with suppliers
  • Adapting payment, billing, and logistics processes
  • Systems: Magento, SAP, JIRA, Confluence
Sep 2022 - Mar 2023

Implementation of the dropshipment logistics process

Expertise details
Position Summary
Implementation of the dropshipment logistics process
Industries
Retail
Business Areas
Information Technology
Project Management
Supply Chain Management
  • Business owner and program manager
  • Process definition with category management, logistics, IT, and Requirements Engineering
  • Adapting payment, billing, and logistics processes
  • Implementing the process into the system landscape
  • Integrating into online sales including product and promotion definition with suppliers
  • Systems: Akeneo, Magento, SAP, LVS, JIRA, Confluence
Aug 2022 - Mar 2023

Implementation of a digital asset management system into a retailer's omnichannel sales platform

Expertise details
Position Summary
Implementation of a digital asset management system into a retailer's omnichannel sales platform
Industries
Retail
Business Areas
Information Technology
Marketing
Product Development
  • Business owner
  • Analysis of the internal marketing, product, and multimedia landscape
  • Requirements gathering (Requirements Engineering) and project setup
  • Analysis of processes and the impact on future site performance and external communication (SEO)
  • Coordination with category management
  • Technical implementation
  • Testing
  • Handover to operational sales
  • Systems: Tessa, Akeneo, Magento, SAP, JIRA, Confluence
Mar 2022 - Nov 2022

Integration of pick-up stations as an additional fulfillment option to improve the omnichannel customer experience

Expertise details
Position Summary
Integration of pick-up stations as an additional fulfillment option to improve the omnichannel customer experience
Industries
Retail
Business Areas
Marketing
Project Management
Supply Chain Management
  • Business Owner and Program Manager
  • Creation of the business case
  • Requirement definition / Requirements Engineering
  • Site analysis
  • Optimization of logistics processes
  • Commissioning
  • Planning and execution of the marketing campaign and communication
  • Systems: MyFlexBox, Magento, SAP, LVS
Feb 2022 - Present

Speaker for digitalization and omnichannel sales

Self-employed

Expertise details
Position Summary
Speaker for digitalization and omnichannel sales at Self-employed
Industries
Information Technology
Retail
Business Areas
Marketing
Sales
Nov 2021 - Dec 2023

Construction and commissioning of a photovoltaic system including storage capacity for charging electric vehicles

Expertise details
Position Summary
Construction and commissioning of a photovoltaic system including storage capacity for charging electric vehicles
Industries
Energy
Business Areas
Business Intelligence
Finance
Project Management
  • Project Owner and Requirements Engineer
  • Planning and design of the photovoltaic system, power storage including charging box
  • Creation of the business plan
  • Financial and project controlling
  • Commissioning
  • Set-up of reporting and analytics
  • Systems: PowerPoint, M-TEC Emergy Butler
Oct 2021 - Feb 2024

Project manager and requirements creator for all digital and e-commerce agendas to further develop an Austrian

Expertise details
Position Summary
Project manager and requirements creator for all digital and e-commerce agendas to further develop an Austrian
Industries
Retail
Business Areas
Logistics
Marketing
Project Management
  • Project management
  • Market analysis
  • Definition, control and implementation of milestones
  • Further development of the digital presence and sales tools and channels based on the conversion rate
  • Further development of omnichannel processes (e.g. dropshipment, marketplace, endless aisle, pre-order)
  • Increase quality traffic and conversion rate
  • Pricing optimization and price-driven deployment of marketing campaigns (performance and digital marketing)
  • Set up pricing reporting including competitor comparison
  • Set up reporting on a product category basis (Category Management Reporting)
  • Set up sales planning based on AI
  • Requirements Engineering
  • Process optimization for fulfillment and logistics
  • Systems: Google Analytics, Google Ads, Magento, Mirakl, emarsys, Akeneo PIM, Feed Dynamix, SAP
Jun 2021 - Feb 2022

Changing the platform development agency

Expertise details
Position Summary
Changing the platform development agency
Industries
Information Technology
Business Areas
Procurement
Project Management
  • Project owner
  • Sourcing a new development agency
  • Onboarding the development agency
  • Set up of the operating model
  • Systems: JIRA, Confluence
May 2020 - Apr 2024
Guntramsdorf, Austria

Head of E-Commerce

MTH Retail Group

Expertise details
Position Summary
Head of E-Commerce at MTH Retail Group
Industries
Retail
Business Areas
Information Technology
Marketing
Sales
May 2020 - Feb 2024

Development and implementation of a reporting and dashboard concept for an omnichannel retail group

Expertise details
Position Summary
Development and implementation of a reporting and dashboard concept for an omnichannel retail group
Industries
Retail
Business Areas
Business Intelligence
Marketing
Project Management
  • Gathering and approving reports and dashboards (Requirements Engineering)
  • Project management
  • E-commerce analyses (time period based): revenue, sales, margin, traffic, conversion rate, cost-to-revenue ratio, etc.
  • Analysis of product and category sales
  • Analysis of marketing activities and sales by channels and campaigns
  • Advertising effectiveness measurement and optimization
  • Management of analytics developers
  • Systems: Excel, Tableau, Google Analytics, PIM
May 2020 - Aug 2022

Setup of the strategic and operational e-commerce organization

Expertise details
Position Summary
Setup of the strategic and operational e-commerce organization
Industries
Retail
Business Areas
Marketing
Product Development
Supply Chain Management
  • Business owner
  • Design and implementation of the sales-driven target organization
  • Knowledge transfer and development
  • Concept and implementation of an online sales and campaign concept
  • Recruitment of staff
  • Optimization of inventory management and availability
  • Establishment of e-commerce category management and assortment control
  • Sales planning at product and category level
  • Implementation of e-commerce KPIs in the company and development of e-commerce and product/category management reporting
  • Achieved a revenue increase by a factor of 3-4
  • Systems: Confluence, PowerPoint, Google Analytics, Tableau
May 2020 - Apr 2022

Implementation of a new omnichannel sales platform

Expertise details
Position Summary
Implementation of a new omnichannel sales platform
Industries
Retail
Business Areas
Information Technology
Project Management
Supply Chain Management
  • Business and product owner, program manager
  • Relaunch of sales systems (online shop, PIM, DAM, ERP, WMS, feed management tool) for two online shops/brands
  • Introduction of new payment methods including pay in store, click & collect, product recommendations and reviews
  • Concept and optimization of additional processes: pre-order, endless aisle, and dropshipment/supply chain optimization
  • Requirements Engineering
  • Definition, design, and testing of payment and billing processes
  • Definition of requirements, user stories, and epics
  • Increased conversion rate by a factor of 3-4
  • Project and financial controlling
  • Systems: Magento, Akeneo, Tessa, SAP, WMS, Feed Dynamix, emarsys, JIRA, Confluence
May 2020 - Sep 2021

Setup of online marketing, performance marketing, and monetization measures (retail media)

Expertise details
Position Summary
Setup of online marketing, performance marketing, and monetization measures (retail media)
Industries
Retail
Business Areas
Marketing
Project Management
  • Business and product owner, program management
  • Optimization of email marketing, SEA, SEO, and price comparison engines
  • Business case development and requirements creation
  • Introduction of affiliate marketing, Bing marketing, display & programmatic marketing, and further expansion of price comparison marketing
  • Implementation of initial monetization measures for cost refinancing (selling page content, package inserts, etc.)
  • Optimization of performance marketing revenues based on price/pricing black and white lists (e.g., Google Ads, price comparison engines)
  • Revenue increase by a factor of 2 through performance marketing
  • Systems: Google Analytics, Google Ads, Google Merchant Center, Tableau, Feed Dynamix, Confluence
Oct 2019 - Apr 2020
Ingolstadt, Germany

Head of Sales and Campaign Control E-Commerce

MediaMarkt eBusiness & Saturn online GmbH

Expertise details
Position Summary
Head of Sales and Campaign Control E-Commerce at MediaMarkt eBusiness & Saturn online GmbH
Industries
Retail
Business Areas
Marketing
Sales
Sep 2019 - Dec 2023

Planning, preparation and execution of large marketing and promotion campaigns (e.g. Black Sale)

Expertise details
Position Summary
Planning, preparation and execution of large marketing and promotion campaigns (e.g. Black Sale)
Industries
Retail
Business Areas
Finance
Marketing
Project Management
  • Business Owner and Program Manager
  • Campaign Planning / Campaigning
  • Creation of the business plan
  • Definition of product sales measures
  • Campaigning based on category management
  • Campaign Pricing
  • Marketing planning and scheduling
  • Promotion campaigns / Retail Media
  • Achieved 30% revenue increase through campaigns
  • Project and financial controlling
  • Systems: PowerPoint, Google Analytics, Google Ads, Excel
Sep 2019 - Apr 2020

Setup of an organizational unit for sales and campaign control in the e-commerce organization of an international company

Expertise details
Position Summary
Setup of an organizational unit for sales and campaign control in the e-commerce organization of an international company
Industries
Retail
Business Areas
Marketing
Project Management
Sales
  • Project Manager
  • Setting up the organization and sourcing staff
  • Managing performance marketing, among others on a category management basis
  • Campaign planning and execution at product and category level (category management campaign planning)
  • Pricing
  • Implementation of promotional campaigns
  • Assortment control
  • Planning sales, distribution, and category management
  • Distribution of products and categories to marketplaces (category management on marketplaces)
  • Requirements creation for marketplaces
  • Systems: Google Analytics, PowerPoint, Mirakl
Jun 2019 - Sep 2019

Optimization of the webshops of two electronics retailers regarding performance marketing, conversion rate and availability

Expertise details
Position Summary
Optimization of the webshops of two electronics retailers regarding performance marketing, conversion rate and availability
Industries
Retail
Business Areas
Business Intelligence
Marketing
Project Management
  • Project management and planning as well as requirements engineering
  • Analysis of weak points
  • Documentation and management of optimizations
  • Communication management
  • Systems: Google Analytics, PowerPoint
Jun 2019 - Sep 2019

Management of a pilot project for selling four-wheeled vehicles / cars via the webshop of an electronics retailer

Expertise details
Position Summary
Management of a pilot project for selling four-wheeled vehicles / cars via the webshop of an electronics retailer
Industries
Automotive
Retail
Business Areas
Finance
Legal
Project Management
  • Project management and planning
  • Communication management
  • Process definition and requirements engineering
  • Definition, design, and testing of payment and billing processes
  • Legal contract review and negotiation
  • Systems: Word, PowerPoint, Confluence
Jan 2019 - Jun 2019

Development of a new customer-oriented shipping cost strategy for two electronics retailers based on a business case

Expertise details
Position Summary
Development of a new customer-oriented shipping cost strategy for two electronics retailers based on a business case
Industries
Retail
Business Areas
Finance
Logistics
Strategy
  • Creation of the business case template
  • Coordination of business case calculations
  • Preparation of an executive board presentation
  • Systems: Excel, PowerPoint
Sep 2018 - Apr 2019

Implementation of a customer ordering process in brick-and-mortar stores with delivery to the customer (Endless Aisle)

Expertise details
Position Summary
Implementation of a customer ordering process in brick-and-mortar stores with delivery to the customer (Endless Aisle)
Industries
Retail
Business Areas
Finance
Information Technology
Operations
  • Management of brand requirements and interests
  • Professional development of the topic for webshop and stores
  • Requirements engineering
  • Definition and optimization of the billing process
Jun 2018 - Sep 2019

Project management for the rollout of a video consultation service from stores to online customers for an electronics retailer

Expertise details
Position Summary
Project management for the rollout of a video consultation service from stores to online customers for an electronics retailer
Industries
Retail
Business Areas
Product Development
Project Management
Strategy
  • Project management and planning, Product Owner
  • Creation of the business case
  • Strategic development of the service
  • Definition of products and categories (Category Management)
  • Communications management
  • Planning and conducting staff training
  • Development of service collaborations with industry partners
  • Coordination of training and rollout
  • Requirements engineering
  • Systems: GoInstore, Excel, SharePoint
Jun 2018 - Sep 2019
Ingolstadt, Germany

Senior Manager Business Development

Saturn online GmbH

Expertise details
Position Summary
Senior Manager Business Development at Saturn online GmbH
Industries
Retail
Business Areas
Sales
Strategy
Jun 2018 - May 2019

Project management for integrating an @ Home service (installation, setup, etc.) as a complement to the traditional one

Expertise details
Position Summary
Project management for integrating an @ Home service (installation, setup, etc.) as a complement to the traditional one
Industries
Retail
Business Areas
Marketing
Project Management
Strategy
  • Operational project management and planning
  • Strategic development of the service for webshop sales
  • Management of campaigns (product & service) with service providers and industry
  • Conducting NPS surveys
Nov 2017 - May 2018

Project lead for the rollout of an omnichannel sales platform of an electronics retail group to Spain and Portugal

Expertise details
Position Summary
Project lead for the rollout of an omnichannel sales platform of an electronics retail group to Spain and Portugal
Industries
Retail
Business Areas
Logistics
Project Management
Sales
  • Project management and planning, Product Owner
  • Virtual leadership of the PMO, country project managers, E2E process managers, and IT project managers
  • Communication management
  • Defining and optimizing processes in marketing, sales, marketplace, billing, and logistics
  • Requirements management (Requirements Engineering)
  • Coordination of training and rollout
  • Systems: PowerPoint, Excel, Word, Confluence, JIRA
Nov 2017 - May 2018
Ingolstadt, Germany

International Project Manager for the rollout of the omnichannel sales platform

MediaMarktSaturn Retail Concepts

Expertise details
Position Summary
International Project Manager for the rollout of the omnichannel sales platform at MediaMarktSaturn Retail Concepts
Industries
Retail
Business Areas
Information Technology
Project Management
Sales
Mar 2017 - Dec 2017

Further development of the operating model of an omnichannel electronics retail group

Expertise details
Position Summary
Further development of the operating model of an omnichannel electronics retail group
Industries
Retail
Business Areas
Operations
Procurement
Strategy
  • Committee management
  • Steering functional topics
  • Increasing efficiency by identifying dependencies and synchronizing related issues
  • Optimizing category management
Mar 2017 - Dec 2017
Ingolstadt, Germany

Corporate Committee Manager (Holding) & Coordinator Operating Model (Holding)

MediaMarktSaturn Retail Group

Expertise details
Position Summary
Corporate Committee Manager (Holding) & Coordinator Operating Model (Holding) at MediaMarktSaturn Retail Group
Industries
Retail
Business Areas
Operations
Project Management
Strategy
Oct 2016 - Feb 2017

Set-up of an implementation program for the rollout of an electronics retailer's omnichannel sales platform to additional

Expertise details
Position Summary
Set-up of an implementation program for the rollout of an electronics retailer's omnichannel sales platform to additional
Industries
Retail
Business Areas
Information Technology
Project Management
  • Project management and requirements engineering
  • Project set-up (project plan, project organization, costs, business plan)
  • Coordination with stakeholders (departments, IT, finance, logistics, etc.)
  • Systems: PowerPoint, Confluence
May 2016 - Sep 2016

Subproject lead for setting up sales processes at an online pure player

Expertise details
Position Summary
Subproject lead for setting up sales processes at an online pure player
Industries
Retail
Business Areas
Operations
Project Management
Sales
  • Subproject lead for introducing the e-commerce processes
  • Identification of requirements (Requirements Engineering) and efforts
  • Coordination of the subproject budget
  • Planning of employee training
  • Systems: MS Project, Confluence, JIRA
Nov 2015 - Feb 2017

Coordination and strategic development of the omnichannel roadmap for an electronics retail group

Expertise details
Position Summary
Coordination and strategic development of the omnichannel roadmap for an electronics retail group
Industries
Retail
Business Areas
Product Development
Project Management
Strategy
  • Product Owner / Requirements Engineering
  • Analysis of the omnichannel customer journey and experience
  • Trend analysis and best practice screening
  • Initial setup of the omnichannel roadmap
  • Management of selected projects on behalf of the program management (VP Multichannel)
  • Creation of a visual representation of the omnichannel roadmap vision (Multichannel Roadmap Story)
  • Preparation of committee materials for the operational implementation of the roadmap and individual topics (budget, status reporting)
  • Setup of a cross-departmental roadmap to identify dependencies and synergies with CRM, SCM, Brand Management, Services, and New Store Formats
  • Systems: PowerPoint, Excel, Confluence
Jun 2015 - Feb 2017
Ingolstadt, Germany

Multichannel Specialist / Multichannel Business Roadmap Coordinator

MediaMarktSaturn Retail Concepts

Expertise details
Position Summary
Multichannel Specialist / Multichannel Business Roadmap Coordinator at MediaMarktSaturn Retail Concepts
Industries
Retail
Business Areas
Marketing
Project Management
Jun 2015 - Oct 2015

Production of an omnichannel image film to transparently showcase the omnichannel capabilities of an electronics retail group

Expertise details
Position Summary
Production of an omnichannel image film to transparently showcase the omnichannel capabilities of an electronics retail group
Industries
Retail
Business Areas
Marketing
Project Management
  • Project planning
  • Creation of the script
  • Budget planning
  • Management of the production company
Jul 2014 - May 2015

Lead PMO for the program management to implement international omnichannel sales processes for the electric vehicle fleet

Expertise details
Position Summary
Lead PMO for the program management to implement international omnichannel sales processes for the electric vehicle fleet
Industries
Automotive
Business Areas
Project Management
  • PMO for project management
  • Operational management of the project (project milestone planning, status reporting, risk management)
  • Support for subproject leads
  • Coordination and facilitation of technical clarifications and decisions
  • Subproject lead for consulting
  • Requirements Engineering
  • Project and financial controlling
  • Systems: MS Project, PowerPoint, Excel, Word
Feb 2014 - Jun 2014

Setting up the process model for the internal department of an energy company to manage external service providers

Expertise details
Position Summary
Setting up the process model for the internal department of an energy company to manage external service providers
Industries
Energy
Business Areas
Operations
Project Management
  • Project planning and management
  • Process analysis through workshops and one-on-one meetings
  • Documentation of processes and outcomes
  • Coordination of results with the business units and department management
  • Presentation of results
Jan 2014 - May 2015
Munich, Germany

Management Consultant

Accenture GmbH - Management Consulting

Expertise details
Position Summary
Management Consultant at Accenture GmbH - Management Consulting
Industries
Professional Services
Business Areas
Operations
Strategy
Sep 2012 - Dec 2013

Functional enhancement of the omnichannel order management system of an electronics retail group

Expertise details
Position Summary
Functional enhancement of the omnichannel order management system of an electronics retail group
Industries
Retail
Business Areas
Information Technology
Logistics
  • Product Owner
  • Business Analyst
  • Analysis of business processes
  • Definition of requirements, user stories, and EPICs (requirements engineering)
  • Creation of business concepts for IT implementation and requirements management
  • Definition and testing of billing and logistics processes
  • Documentation of order management system activities
  • Systems: order management, accounts receivable management, Oracle, JIRA, Confluence
Aug 2012 - Aug 2012

Measure to optimize order and invoice receipt processes

Expertise details
Position Summary
Measure to optimize order and invoice receipt processes
Business Areas
Accounting
Procurement
  • Planning and preparation of the initiative to optimize order and invoice receipt processes
  • Systems: PowerPoint, Excel
Sep 2011 - Jun 2012

As-is recording and optimization of processes and organizational capacities in supplier switching and customer management

Expertise details
Position Summary
As-is recording and optimization of processes and organizational capacities in supplier switching and customer management
Industries
Utilities
Business Areas
Information Technology
Operations
Project Management
  • Project management
  • Analysis and evaluation of current processes based on legal requirements
  • Analysis of organizational structure
  • Analysis and prioritization of optimization opportunities
  • Coordination, execution, and facilitation of process workshops
  • Definition of CRM, sales, billing, WiM, EDM, and GPKE processes
  • Modeling of processes according to BPMN 2.0
  • Definition of SAP/CRM interfaces for customer management processes
  • Documentation of project results
  • Systems: Excel, SAP IS-U, CRM
May 2011 - Aug 2011

Process definition and support for a subproject implementing smart meter sales processes for the sales unit

Expertise details
Position Summary
Process definition and support for a subproject implementing smart meter sales processes for the sales unit
Industries
Energy
Business Areas
Information Technology
Project Management
  • PMO and supporting the subproject management
  • Analysis and design of processes for metering point operators and metering service providers based on legal requirements (BNetzA)
  • Analysis of the IT platforms CRM, SAP
  • Coordination, execution, and moderation of process workshops
  • Requirements Engineering
  • Definition of sales, billing, WiM, EDM, and GPKE processes
  • Modeling according to eEPK
  • Documentation of project results
  • Systems: SAP IS-U, Excel
Jan 2011 - Apr 2011

Establishing process management for an e-mobility start-up of a German energy group

Expertise details
Position Summary
Establishing process management for an e-mobility start-up of a German energy group
Industries
Automotive
Energy
Business Areas
Operations
Quality Assurance
  • Defining and implementing the start-up's process landscape
  • Conducting and moderating one-on-one meetings and workshops for information gathering
  • Drafting the process manual
  • Defining modeling conventions
  • Defining and aligning the components of the process model (value chain, org chart, systems, processes, etc.)
  • Quality assurance and optimization of business processes based on the eEPK modeling standard
  • Product Owner
  • Systems: iGrafx, Word
Jan 2011 - Jan 2011

Information workshops at energy utilities on the switching processes in metering (meter point operation,

Expertise details
Position Summary
Information workshops at energy utilities on the switching processes in metering (meter point operation,
Industries
Energy
Business Areas
Business Intelligence
Strategy
  • Explaining the contents, scopes, deadlines, and data exchange formats of the decision
  • Presenting the WiM and EDM processes
  • Evaluating the open issues of the decision
  • Analyzing the impact on the existing process and IT landscape, especially SAP (sales and billing processes)
  • Defining the strategic direction of an energy utility based on the decision
  • Developing recommendations for action in preparation for operational implementation
  • Systems: iGrafx, PowerPoint, Word
Aug 2010 - Dec 2013

Coordination, maintenance, and further development of a reference process model for an energy utility

Expertise details
Position Summary
Coordination, maintenance, and further development of a reference process model for an energy utility
Industries
Utilities
Business Areas
Operations
Project Management
  • Project management and Product Owner
  • Maintaining the process model / process manual
  • Identifying, modeling, and revising energy industry business processes using eEPK and BPMN 2.0
  • Analyzing and implementing the Federal Network Agency's legal requirements for the energy industry
  • Designing and conducting employee training on the process model, process modeling, and iGrafx
  • Coordinating and moderating process workshops as well as providing process consulting
  • Systems: iGrafx, PowerPoint
Aug 2010 - Dec 2013
Munich, Germany

Management Consultant

Process Management Consulting GmbH

Expertise details
Position Summary
Management Consultant at Process Management Consulting GmbH
Industries
Professional Services
Business Areas
Operations
Strategy
Jan 2010 - Apr 2010
Munich, Germany

Diploma candidate in e-mobility business model development

Process Management Consulting GmbH

Expertise details
Position Summary
Diploma candidate in e-mobility business model development at Process Management Consulting GmbH
Industries
Automotive
Professional Services
Business Areas
Strategy
Oct 2009 - Dec 2013

Developing and refining concepts and business models for e-mobility requirements

Expertise details
Position Summary
Developing and refining concepts and business models for e-mobility requirements
Industries
Automotive
Energy
Business Areas
Product Development
Research and Development
Strategy
  • Development of business models and concepts for e-mobility
  • Creation of e-mobility offerings
  • Analysis and definition of sales and billing processes
  • Research on e-mobility and business model development
  • Leading workshops for energy suppliers on e-mobility business model development
  • Creating and documenting an empirical study
  • Supporting national e-mobility projects
  • Systems: PowerPoint, Word, iGrafx
Jul 2009 - Dec 2009

Development of a hypothetical process model for energy suppliers

Expertise details
Position Summary
Development of a hypothetical process model for energy suppliers
Industries
Energy
Business Areas
Legal
Operations
Product Development
  • Creation of a process manual
  • Designing a process model
  • Identifying business processes
  • Analysis of legal framework conditions in the energy industry (Federal Network Agency)
  • Modeling business processes with iGrafx Flow
  • Product Owner
  • Preparing documentation and presentations
  • Systems: iGrafx, PowerPoint
Jul 2009 - Dec 2009
Munich, Germany

Intern

Process Management Consulting GmbH

Expertise details
Position Summary
Intern at Process Management Consulting GmbH
Industries
Energy
Business Areas
Marketing
Operations
  • Assisting in a study to analyze and present the online presence of energy suppliers
  • Assisting in creating a reference process model for energy suppliers and e-mobility
Jul 2009 - Nov 2009

Web study 2009 – Nationwide analysis of the online presence of German energy suppliers

Expertise details
Position Summary
Web study 2009 – Nationwide analysis of the online presence of German energy suppliers
Industries
Utilities
Business Areas
Business Intelligence
Project Management
Quality Assurance
  • Supporting project management
  • Evaluating energy suppliers' websites based on defined criteria
  • Assessing end-to-end website processes
  • Quality checking call center processes
  • Documenting and analyzing study results
  • Presenting findings
  • Systems: Excel, PowerPoint
Jul 2008 - Aug 2008
Salzburg, Austria

Intern, Logistics and Scheduling

M. Kaindl GmbH

Expertise details
Position Summary
Intern, Logistics and Scheduling at M. Kaindl GmbH
Industries
Manufacturing
Business Areas
Logistics
Supply Chain Management
Oct 2007 - Jun 2008

Preparation of cost accounting for an Austrian tool manufacturer

Expertise details
Position Summary
Preparation of cost accounting for an Austrian tool manufacturer
Industries
Manufacturing
Business Areas
Accounting
Information Technology
Project Management
  • Project leadership and planning
  • Supporting the management
  • Identifying cost types, cost centers and cost units within the company
  • Internal communication with department heads
  • Initial set-up of cost accounting
  • Coordinating the implementation in Microsoft Dynamics (Axapta)
  • Systems: Microsoft Dynamics
Oct 2007 - Jun 2008
Salzburg, Austria

Project control cost accounting / Controlling

Alpen-Maykestag GmbH

Expertise details
Position Summary
Project control cost accounting / Controlling at Alpen-Maykestag GmbH
Business Areas
Accounting
Finance
Project Management
Jul 2007 - Sep 2007
Salzburg, Austria

Intern, Export Sales Department

Alpen-Maykestag GmbH

Expertise details
Position Summary
Intern, Export Sales Department at Alpen-Maykestag GmbH
Industries
Manufacturing
Business Areas
Sales
Jul 2005 - Aug 2006
Klagenfurt am Wörthersee, Austria

Active duty & Contract soldier

Military Command Carinthia

Expertise details
Position Summary
Active duty & Contract soldier at Military Command Carinthia
Industries
Aerospace and Defense
Business Areas
Operations
May 2005 - Jun 2005

Design of a biogas plant

Expertise details
Position Summary
Design of a biogas plant
Industries
Energy
Business Areas
Accounting
Project Management
  • Identifying suitable organic residues for the biogas plant, along with their quantities and origins
  • Planning, design, and structural engineering of the biogas plant
  • Project cost calculation

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Retail, Professional Services, Energy, Automotive, Information Technology, and Utilities.

Retail
Professional Services
Energy
Automotive
Information Technology
Utilities
Profile match chart

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Project Management, Product Development, Strategy, Marketing, Information Technology, and Sales.

Project Management
Product Development
Strategy
Marketing
Information Technology
Sales
Profile match chart

Summary

  • With over 15 years of experience as a structured management consultant, empathetic leader and digital business developer, I guide companies through customer-focused strategy development, operational execution and measurable results to proven success.

  • I bring not only deep expertise, but also hands-on market and customer experience.

  • Through many years of experience leading complex international projects, digital transformations, and building and restructuring organizational structures, I ensure that business models are not only planned, but effectively and scalably implemented.

  • Project manager

  • Business developer

  • Business analyst

  • Sales

  • Marketing

  • Process management

  • Retail

  • Energy sector

Skills

Professional:

  • Digital & Omnichannel Sales (Revenue And Conversion Increase [Factor 3-4])
  • Digital & Performance Marketing (Efficiency Increase Up To 40%)
  • E-commerce, Pricing, Category Management, Fulfillment, Logistics
  • Digital & Omnichannel Operations (Marketing, Sales, Category Management, Logistics)
  • Marketing / Retail Media / Trade Marketing
  • Digital & Omnichannel Customer Experience & Journeys
  • Sales, Advertising Performance And Web Analytics

Methodical:

  • Staff Leadership And Management
  • Program & Project Implementations, International Rollouts
  • Strategy Consulting, Concept Development And Business Development
  • Agile Project Management, Scrum Product Ownership (User Stories, Epics), Scrum Master, Requirements Engineering
  • Process Management
  • Digital Transformation, Change Management And Organizational Design And Development

Industries:

  • Retail
  • Energy & Photovoltaics
  • E-mobility
  • Automotive
  • Manufacturing

Systems / It:

  • Microsoft Office
  • Atlassian Confluence
  • Online Shops: Shopify, Magento, Woocommerce, Mirakl
  • Emarsys
  • Feed Management: Feed Dynamix
  • Pim: Akeneo, Stibo
  • Erp: Sap, Ms Dynamics Ax, Oracle
  • Warehouse Management Systems
  • Crm
  • Order Management
  • Ticketing Systems: Jira, Gitlab
  • Project Management: Ms Project
  • Experience With Custom In-house Developments

Languages

German
Advanced
English
Advanced

Education

Oct 2005 - Jun 2010

Master's degree (University of Applied Sciences) · Business administration

Oct 2000 - Jun 2005

High school diploma (Abitur) / vocational matriculation exam · Environmental engineering

Certifications & licenses

Scrum Product Owner

Boris Gloger

PRINCE2 Foundation Certification

Statistics

Experience

Total positions 61
Experience in Retail 12 y
Avg length 1 y 2 m
Longest experience 4 y 3 m

Global Experience

Countries worked in 2 (Germany, Austria)
Primary country Germany

Expertise

Recent roles Head of digital transformation and requirements definition for sales, marketing and category management, Project Manager for the development of a B2B service platform, Management Consultant, Interim Manager, Project Manager, Platform & Product Owner, Leader
Main industries Retail, Professional Services, Energy
Main business areas Project Management, Product Development, Strategy

Qualifications

Highest degree Master
Certifications earned 2

Profile

Created
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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Christoph based?

Christoph is based in Villach, Austria and can operate in on-site, hybrid, and remote work models.

What languages does Christoph speak?

Christoph speaks the following languages: German (Advanced), English (Advanced).

How many years of experience does Christoph have?

Christoph has at least 19 years of experience. During this time, Christoph has worked in at least 60 different roles and for 11 different companies. The average length of individual experience is 4 months. Note that Christoph may not have shared all experience and actually has more experience.

What roles would Christoph be best suited for?

Based on recent experience, Christoph would be well-suited for roles such as: Head of digital transformation and requirements definition for sales, marketing and category management, Project Manager for the development of a B2B service platform, Management Consultant, Interim Manager, Project Manager, Platform & Product Owner, Leader.

What is Christoph's latest experience?

Christoph's most recent position is Head of digital transformation and requirements definition for sales, marketing and category management.

What companies has Christoph worked for in recent years?

In recent years, Christoph has worked for Self-employed and MTH Retail Group.

Which industries is Christoph most experienced in?

Christoph is most experienced in industries like Retail, Professional Services, and Energy. Christoph also has some experience in Automotive, Information Technology, and Utilities.

Which business areas is Christoph most experienced in?

Christoph is most experienced in business areas like Project Management, Product Development, and Strategy. Christoph also has some experience in Marketing, Information Technology, and Sales.

Which industries has Christoph worked in recently?

Christoph has recently worked in industries like Retail, Information Technology, and Energy.

Which business areas has Christoph worked in recently?

Christoph has recently worked in business areas like Marketing, Project Management, and Sales.

What is Christoph's education?

Christoph holds a Master in Business administration.

Does Christoph have any certificates?

Christoph has 2 certificates. These include: Scrum Product Owner and PRINCE2 Foundation Certification.

What is the availability of Christoph?

Christoph is immediately available part-time for suitable projects.

What is the rate of Christoph?

Christoph's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Christoph?

To hire Christoph, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

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900
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Market avg: 848-1008 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.

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