Wolfgang O.-DI
Check rate
Experience
Business Analyst
DekaBank
Lead Business Analyst – Analysis and optimization of private banking processes
Responsibility for the business analysis and further development of business processes in private banking, with a focus on CRM, customer data management and master data processes
Conducting a comprehensive business process analysis to identify optimization potential, business gaps and opportunities for improvement throughout the customer lifecycle
Gathering, analyzing and structuring business requirements in close cooperation with business units, management, IT architecture and development teams
Creating and coordinating business concepts, process models, user stories and requirements documentation as a basis for technical implementation
Analyzing and optimizing existing master data processes, with a focus on data quality, responsibilities and efficient data maintenance
Designing and further developing CRM customer data processes while considering regulatory requirements and business objectives
Planning and facilitating workshops with business units, IT and stakeholders for requirements analysis, process design and solution development
Managing requirements and ensuring consistent communication between business and IT
Using AI-supported analysis tools to support requirements analysis, information structuring and the improvement of documentation quality
Sub-Project Manager (30%) / Business Analyst & Business Epic Owner (70%)
Post AG
Requirements Management & Business Analysis
- Requirements Engineering: Structured gathering, analysis and complete documentation of complex business requirements.
- Branch Software Analysis: Business design of modern branch systems to optimize processes at the Point of Sale (POS).
- Master Data & DMS: In-depth analysis of master data processes (CMDM) and successful optimization of document management systems (DMS).
- Hardware Procurement: Sound business case analysis for the strategic procurement of IT infrastructure and hardware. [1, 2]
Project Management & Agile Methodology
- PRINCE2 meets Agile: Efficient project organization by combining a traditional governance framework (PRINCE2) with agile methods (Scrum/SAFe). [3]
- Epic & Feature Prioritization: Maximizing business value through value-driven and transparent prioritization of development backlogs.
- Implementation Management: Targeted coordination and monitoring of development phases through to successful go-live.
- Data Migration: Risk-minimized planning and management of complex data migrations from legacy systems that have grown over time.
IT Architecture & Technology
- IT Landscape Analysis: Comprehensive auditing of existing IT infrastructures to identify modernization potential.
- Domain Driven Design (DDD): Business-oriented software development through precise separation of business domains (Bounded Contexts).
- AI Use & Analysis: Identifying, evaluating and implementing future-ready AI use cases for process automation.
- IT Interface Management: Seamless coordination and technical management between business units and IT development teams.
User Experience (UX) & Prototyping
- UI/UX Optimization: Designing user-centered interfaces to increase software acceptance and reduce the number of clicks.
- Prototyping & Mockups: Quickly visualizing business concepts through interactive prototypes in Figma, Balsamiq and Justinmind.
Communication & Stakeholder Management
- Stakeholder Management: Professional management and expectation setting across all hierarchical levels (from business units to C-level).
- Intercultural Coordination: Successfully leading and synchronizing globally distributed, multicultural project teams.
- Workshop Facilitation: Goal-oriented facilitation of design thinking, scoping and requirements workshops.
Project Manager / Application Manager / Scrum Master
Porsche AG / MHP
- Management of production-critical applications
- Incident Management
- Service Management
- Management of application enhancements
- Analysis / Requirements Engineering
- Manual testing - User Acceptance Tests
- Software deployment
- Stakeholder Management
Business Analyst / Project Management / Scrum Master
Agrarmarkt Austria / Landwirtschaftsministerium
- Analysis of requirements for a digital funding platform
- Leadership of the business analysis team
- Project organization with agile elements
- Business analysis / Requirements Engineering
- Manual testing / Exploratory test cases
- User Acceptance Tests
- Requirements documentation
- Stakeholder Management
Service Billing Analysis / Incident Management
Deutsche Bahn Cargo Logistics
- Analysis of service billing for vehicle service and loading
- Data analysis and data testing
- Improvement of incident management
- Training concept
Workshop Business Analysis / Team Coach
Deutsche Bahn Cargo Logistics
- Introduction to Agile Scrum – Business Analysis
- Support of an agile requirements team
- Agile SCRUM project organization
- Scrum Master
- Business Analysis / Requirements Engineering
- Requirements documentation
- Stakeholder Management
Project Management / Product Owner / Business Analysis
LKW Walter
- Project management / project leadership
- Management of an agile software development team (outsourced)
- Interface development/adaptation for DataWarehouse / Legacy systems
- Agile SCRUM project organization
- Creation of test cases, test scenarios and execution of software tests
- Scrum Master
- Business Analysis / Requirements Engineering
- Requirements documentation / process model / specification
- Integration into MS Office
- Communication with specialist departments
- Coordination between specialist departments and IT
- Operational controlling
- UAT Planning and execution
- Reporting to Management / Stakeholders
- Workflow / process analysis / data analysis
- Technical consulting for the further development of MS Dynamics CRM
Test Management / Business Analysis
EnBW
- Test management, test design and analysis of the test processes of the Business Teams
- Test Strategy & test scenarios for software tests
- Test data creation
- Interface tests
- Business Analysis and Requirements Engineering
- Agile/SCRUM project coordination & dependency management
- Workflow / process analysis / data analysis / GDPR compliance
- Stakeholder Management & Risk Management
- Technical consulting for the implementation of MS Dynamics PSA
- Design and provision of data and integrated process tests
- End-to-end design for web application tests
- Management of process tests: test tracking, test coordination / monitoring
- UAT Planning / verification / documentation
Project Support / Requirements Engineering
strg.at
- Business and process analysis of interconnected companies
- Requirements documentation
- Requirements Management for web application
- Scrum Master (part-time)
- Development of a user survey concept
- Conducting a user survey including synthesis and evaluation
- Workflow coordination
Project Support / Business Analysis / Requirements Management
Der Standard
- Business analysis and process analysis of specialist departments
- Data warehouse connection
- Integration of surrounding systems
- Upgrade from MS 2013 to 2016
- Scrum Master
- Requirements Management / data analysis
- Process documentation
- Impediment & Defect Management
- Stakeholder Management & Business Presentation
- Design and provision of test scenarios for manual data and process tests
- Management of process tests: test tracking, test coordination / monitoring
- UAT Planning for functional and acceptance tests
- Support during go-live
- User training, training and documentation
Project Manager / Product Owner
Servier
- Expansion and adaptation of event organization
- Design and implementation of an Austria-wide planning and reporting tool based on the existing software solution
- Creation of an IT concept
- Coordination between business units and IT
- Stakeholder management
- Creation of data models / test environment / test scenarios / UAT
- Creation of the planning layout and implementation of planning objects
- Functional and acceptance testing and support during go-live
- Risk, Impediment and Defect Management
- Training users on the new system
Project Manager / Product Owner
Servier
- Development and acceptance of a company-specific dashboard
- Design and implementation of a reporting tool for displaying primary key parameters in tables and charts
- Creation of an IT concept and data model
- Consideration of different presentation media
- Implementation of data modeling and data staging
- Test management for functional and acceptance testing
- User training / documentation
Project Manager / Product Owner
Rottapharm
- CRM-ETMS system for a Swiss branch
- Design and implementation of a CRM and BI field force solution
- Creation of IT concept / test scenarios
- Status reporting
- Data migration, functional and acceptance testing
- Training of all users
- Remote support
Project Manager
Abbott
- Expansion and adaptation of event organization
- Design and implementation of a BI system
- Creation of an IT concept for displaying regional data
- Creation of data models
- Functional and acceptance testing and support during go-live
- Training users on the new system
Project Manager
Eli Lilly
- BI implementation
- Design and implementation
- Creation of an IT concept for visualizing regional sales figures
- Functional and acceptance testing and support during go-live
- Training users on the new system
Project Manager / Business Analyst
Takeda
- ETMS system implementation
- Concept and implementation
- Preparation of a technical concept for visualizing regional sales figures
- Functional and acceptance testing, and support during go-live
- User training
Project Manager / Business Analyst
Leo Pharma
- Development and customization of a field force management system
- Gathering requirements – Requirements Engineering
- Migration of existing data, integration of a BI system
- Functional and acceptance testing, and support during go-live
- User training
Business Analyst
Klinge / Fujisawa / Astelles
- Enhancement of an existing CRM system
- Migration of sales figures
- Requirements Engineering - Requirements documentation
- Migration of account data
- Integration of a BI system
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Pharmaceutical, Transportation, Agriculture, Government and Administration, Automotive, and Media and Entertainment.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Project Management, Business Intelligence, Quality Assurance, Operations, and Sales.
Summary
With more than 20 years of experience, I lead and manage complex IT and transformation projects in the banking, logistics, public sector, automotive, energy, media and pharmaceutical industries. I combine professional project management with solid business analysis and support projects from strategic planning and business concept design through to successful implementation.
My focus is on planning, managing and implementing demanding projects in terms of time, budget, quality and risks. I coordinate interdisciplinary teams, manage internal and external stakeholders, establish transparent project governance and ensure focused communication between management, business units and IT. Through structured project planning, active risk management and consistent reporting, I ensure sustainable project success.
As a Business Analyst, I analyze and optimize business processes, identify opportunities for improvement and translate complex business requirements into practical solutions. I facilitate workshops, gather and prioritize requirements, create business concepts and user stories, and support the entire requirements process through to successful implementation. In doing so, I connect business goals with technical possibilities and create a reliable basis for decision-making for everyone involved in the project.
I have extensive experience with traditional, agile and hybrid project methods as well as PRINCE2-based approaches. My project experience includes CRM and ERP implementations, master data management, data migrations, system integrations, test management, user acceptance testing (UAT), cutover planning and production rollouts. In addition, I bring experience in UI/UX design, prototyping, incident and service management, as well as the use of AI-supported analysis and automation solutions to optimize business processes and project workflows.
I am characterized by analytical thinking, a structured way of working and strong communication and facilitation skills. This enables me to bring together different interests, present complex topics in an understandable way and lead projects efficiently and successfully toward their goals.
Skills
It
Crm Ms-Dynamics 365 / 2013 / 2016 /
Ms Devops / Servicenow / Jira / Confluence / Scrum / Uml / Azure-Cloud / Postman
Ms Office (Word, Excel, Powerpoint, Project) / Visio /
Oop / Dsgvo / Dw / Sql / Delphi / C#
Hobbies / Activities / Interests
Playing The Piano
Photography
Theater
Other
FüHrerschein A & B
Non-Smoker
Languages
Education
WU Wien
1. Studienabschnitt · Business Administration · Vienna, Austria
TU Wien
Diplom · Computer Science · Vienna, Austria
Certifications & licenses
PeopleCert
Scrum.org
Scrum.org
Führerschein A & B
Statistics
Experience
Global experience
Expertise
Qualifications
Frequently asked questions
Have questions? Find more information here.
Wolfgang is based in Freilassing, Germany and can operate in on-site, hybrid, and remote work models.
Wolfgang speaks the following languages: German (Native), English (Advanced), French (Elementary).
Wolfgang has at least 22 years of experience. During this time, Wolfgang has worked in at least 13 different roles and for 16 different companies. The average length of individual experience is 1 year and 2 months. Note that Wolfgang may not have shared all experience and actually has more experience.
Based on recent experience, Wolfgang would be well-suited for roles such as: Business Analyst, Sub-Project Manager (30%) / Business Analyst & Business Epic Owner (70%), Project Manager / Application Manager / Scrum Master.
Wolfgang's most recent position is Business Analyst at DekaBank.
In recent years, Wolfgang has worked for DekaBank, Post AG, Porsche AG / MHP, Agrarmarkt Austria / Landwirtschaftsministerium, and Deutsche Bahn Cargo Logistics.
Wolfgang is most experienced in industries like Pharmaceutical, Transportation, and Agriculture. Wolfgang also has some experience in Government and Administration, Automotive, and Healthcare.
Wolfgang is most experienced in business areas like Information Technology, Project Management, and Business Intelligence. Wolfgang also has some experience in Quality Assurance, Operations, and Sales.
Wolfgang has recently worked in industries like Agriculture, Government and Administration, and Automotive.
Wolfgang has recently worked in business areas like Information Technology, Project Management, and Operations.
Wolfgang holds a Master in Computer Science from TU Wien and a Bachelor in Business Administration from WU Wien.
Wolfgang has 5 certificates. Among them, these include: Prince2 Project Management Foundation, ISTQB Certified Tester Foundation Level, and Professional Scrum Product Owner.
The availability of Wolfgang needs to be confirmed.
Daily rate distribution
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Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 6 Nov 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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