Head of Transformation

• Consulting and interim management at the intersection of IT operations and regulation
• Impact assessment and implementation planning for NISG 2026 and the EU AI Act, including risk management and reporting and evidence processes
• Training for governing bodies and employees on regulatory obligations
• Teaching assignments in Data & Information Management and Human-Machine Interaction at Hochschule Burgenland, since 2023
• Supervision of Master's theses and participation on examination boards
• Industry talks for businesses and educational institutions
• Design and development of data and AI products, platforms and pipelines
• Privacy-first architectures and Zero-Knowledge encryption, cloud-native on EU infrastructure
• Integration with bank account systems using SEPA direct debit mandates and message formats under ISO 20022 (pain.008, camt.053)
• MLOps and AIOps in live operations
• Own applications under my own brand: shared codebase, separate deployment for each target device
• AI-assisted software development (vibe-coding), complete agentic pipelines, code generation, implementation, automated testing, CI/CD and release cycles
• Professional publications on the EU AI Act, NIS2, DORA, CRA and CER as an integrated governance system
• Professional publications on data sovereignty, cloud economics and industrial image processing
• AI governance / compliance: data quality, Responsible AI, EU AI Act readiness, risk classification, AI ethics

• Defined and launched a major European digital transformation program, leading a six-bidder RFP, overseeing solution blueprint development and co-developing the business case, roadmap and multimillion budget. Secured board approval within five months.
• Built and led a multidisciplinary delivery organization of nearly 50 people at peak, spanning internal teams and three external partners. Defined responsibilities, allocated resources, set priorities and oversaw vendor performance, coordinating 200+ stakeholders.
• Led the two-year delivery of a common Salesforce CRM and digital sales portals across four EU subsidiaries, integrating local systems through MuleSoft Anypoint. Connected to Databricks for reporting, and embedded Databricks-based pricing and credit checks into the sales processes. Applied an Agile, business-first approach to evolving business needs, achieving adoption in France, Italy and Spain and business-validated technical go-live in Germany, within budget.
• Established a sustainable post-program ownership and support model: appointed a Business Analyst as Product Owner and coached him over two years to take full ownership of the solution and the digitalization strategy. Built the functional delivery team, brought one of its Functional Analysts in-house as the business-side Application Manager to oversee functional management and future enhancements, and recruited two Salesforce Admins into Group IT for country-level user support and day-to-day technical operations.
• Enabled further group-wide expansion through a reusable, scalable platform, securing board approval for a rollout to Czechia & Poland. Initiated both rollouts before completing the assignment.

Prioritisation, Sequencing and Operating Model

a-connect client, Fortune 500 life sciences and agriculture group

• Consolidated competing business needs across five businesses into one prioritised agenda: assessed 1,000+ services against value, readiness and feasibility, weighed options, trade-offs and dependencies, and recommended the sequence of work, including what had to be redesigned or stopped before anything moved. Published case study.
• Aligned business, technology and data stakeholders on priorities and decisions across five businesses with separate leadership, P&Ls and competing agendas, onto one roadmap and six shared decision principles, without formal authority over any of them.
• Translated business intent into delivery-ready requirements and readiness standards that engineering, data and architecture teams could act on, with gates that stopped anything reaching production before the process, data and accountability behind it were fit.
• Established the sustainable prioritisation and progress-tracking approach the organisation still runs: service ownership, decision rights, escalation routes, governance forums and measurement, converted into a repeatable method that later teams operate without the author in the room.

Completed project assignment · 12/2025 – 06/2026

• Current state & interviews: Analysis of team structure, roles, responsibilities, dependencies, knowledge distribution, seniority, and agile maturity through one-on-one, team, and stakeholder interviews.
• Team diagnosis & risks: Structured assessment of skill level, ownership, willingness to learn, collaboration, communication, and team fit; analysis of knowledge concentration, risks for operations, team, and product, as well as external perception with root causes and improvement suggestions.
• Target-state options & impact analysis: Development of structural options and assessment of their effects on collaboration, delivery speed, responsibilities, quality, and knowledge distribution.
• Organizational design & alignment: Introduction of measures to distribute knowledge and responsibility, improve collaboration with departments and external teams, define the stakeholder communication framework, and provide recommendations for involvement in the technology relaunch.
• Management decision basis: Documentation of implemented measures and their effects; option catalog with risks, consequences, and scenarios for team and product, plus a final overall recommendation. The scoped analysis and optimization assignment was successfully completed at the end of June 2026.

Current tasks

• Scrum Master / Agile Coach for two complex teams: Further development of agile collaboration and self-organization, facilitation of Scrum events, and impediment management.
• Delivery & team development: Improvement of requirements and refinement processes, clarification of roles, responsibilities, and workflows, as well as further development of the team and knowledge distribution.
• Cross-functional alignment: Coordination between development, Product Owner, Requirements Engineering, UX/UI, architecture, and stakeholders.
• Cross-area analysis: Examination of communication paths, process deviations, dependencies, processing times, and status transparency, with derivation of concrete improvement measures.

Swiss University of Applied Sciences institute (HEdA/AAQ accredited); ranked #5 globally for Executive MBA (CEO Magazine 2025)

• Led the research function and chaired the Research Advisory Board.
• Editor of the Journal of Applied Business Research.
• Member of the Thesis and Dissertation Committee.
• Contributed to the AAQ and ACBSP accreditation processes.

The consultancy is developing AI agents for managers for a client. The underlying logic is built in GPTs, while the client works with Microsoft.

In progress:

• Designing and implementing agents for people management and leadership development in Copilot Studio
• Transferring the GPT logic to the end client's Microsoft environment

• Program delivery: set-up of strategic initiatives from ideation to execution, designing cross-divisional operating models that streamlined delivery across 6 business units.+
• Large scale initiatives: IT project manager of eMobility mobile app development for entire group, cross-country and multi-year initiative, with budget oversight of >2Mn and 20 FTEs.
• Product lifecycle management: delivered the end-to-end SDLC of a key B2B digital mobility application, successfully launching to 10 000+ users while managing vendor partnerships and system architecture.
• Vendor oversight: successfully negotiated and managed multi-vendor contracts, with negotiated contract value of 30% with no impact on scope.
• Architecture definition: definition of system architectures to ensure scalable, cost-effective solutions for the pricing, logistics and mobility domains, integration of 3 back-end systems.
• Digital transformation & coaching: supported group-wide agile maturity as a coach, upskilling pool of over 40 professionals in Product Management to increase delivery predictability and ensure value-driven approach.

• Leading procurement transformation activities as part of a strategic carve-out program at a global life sciences company
• Responsibility for business separation, IT and operational technology contract management, supplier migration, and Day-1 readiness
• Close collaboration with Legal, IT, HR, PMO, Finance, and business functions to manage contractual risks, ensure business continuity, and successfully deliver the transformation.

Leading international delivery, cross-functional teams, rollout and governance of a global digital platform across markets and development partners.

• Project Manager / Business Requirements Engineer
• Digital Business Developer
• Concept development and requirements management
• Process optimization
• Advertising effectiveness measurement
• Status reporting and stakeholder management to owners
• Systems: WordPress, sevDesk

Executive advisory for healthcare organizations focused on enterprise transformation, healthcare modernization, digital health strategy, AI strategy, enterprise ICT transformation and strategic EHR modernization.

• Advise healthcare organizations in Switzerland, Germany and Belgium on EHR strategy, enterprise transformation, digital health, AI and target operating models.
• Lead EHR platform selection and evaluation as well as RFI/RFP processes; define governance, vendor-assessment and decision methodologies.
• Develop EHR feasibility studies, transformation roadmaps, executive business cases, cost-benefit analyses and value-realization assessments.
• Assess Epic and alternative EHR platforms for strategic fit, operational excellence, AI enablement, interoperability, governance and long-term value.
• Design AI strategy scenarios and governance models and facilitate executive workshops on AI, data governance, operational excellence and future healthcare operating models.

• Providing expertise in management consulting to support the improvement of frontier AI models for a leading AI lab

• Realign the organizational structure to strengthen the company’s strategic core service portfolio and future growth trajectory
• Identify and unlock additional revenue streams along the full value chain, including the integration of AI to substitute selected processes
• Design and implement a performance-driven management and steering model grounded in corporate values and strategic objectives
• Deliver executive coaching and team enablement programs to build business development and business case capabilities (incl. the design of 20+ targeted initiatives to date)

• Own and drive JD Edwards EnterpriseOne implementations and enhancements, leading cross-functional teams and coordinating with stakeholders to deliver system improvements aligned with business goals.
• Evaluate and optimize ERP system effectiveness, developing strategies to improve processes, increase efficiency, and maximize ROI in collaboration with key stakeholders.
• Act as subject-matter expert and strategic advisor, influencing decision-making and guiding leadership on ERP-related initiatives and business process transformation.