Change Manager

Independent HR & Learning Consultant | Founder, Elevate Growth

• Partner with consulting firms and corporate clients on Learning & Development strategy, leadership development, executive and management coaching, organisational development, and culture and change initiatives.
• Design and deliver tailored learning programmes, leadership workshops and team development interventions, combining strategic consulting, facilitation and coaching.
• Support organisations in exploring the opportunities and challenges of AI-enabled people development, integrating emerging research with practical organisational needs.
• Leverage 15 years of corporate HR and L&D experience in multinational environments, including Barilla and CNH Industrial, to translate business challenges into practical, impactful development solutions.

Business development and professional exchange

• Developed a consulting offer for digital transformation, AI adoption, and Operating Models; built industry and partner relationships.

Build the business value case for a global Talent Acquisition transformation covering talent attraction, shared specialist capabilities, process standardization, AI-enabled automation and the future HR operating model.

• Led the value-case workstream and aligned Finance, HR, Digital and workstream leaders on scope, assumptions, investment requirements and decision criteria.
• Built low, base and high scenarios linking adoption, productivity, workforce capacity, cost and service outcomes; identified double-digit FTE-equivalent capacity and multi-million-euro modeled value potential.
• Assessed AI and automation across scheduling, sourcing and candidate qualification, separating released capacity, avoided cost, qualitative benefits and standalone investment needs.
• Produced executive dashboards, a value-driver tree and a traceable calculation guide; reconciled cross-workstream inputs into the storyline used for the investment decision.

The insurance application service provider in Switzerland intended to develop a multi-channel output system to support their customers on their digital enhancement journey.

• Established an Agile Release Train based on SAFe 6.0
• Trained all ART leadership
• Coached the development of the solution intent
• Established 5 teams in the ART. Developed the Epic and Feature Backlog for the team.
• Planned and coached 2 PI planning sessions

The insurance application service provider in Switzerland intended to transform their claims management BPO and IT team into an agile delivery organization.

• Established an Agile Release Train based on SAFe 6.0
• Trained all ART leadership
• Coached the development of the solution intent
• Established 2 teams in an ART.
• Developed the Epic and Feature Backlog for the team.
• Planned and coached 2 PI planning sessions

AI Consulting | AI Training | Public Sector

Building a specialized AI consulting firm focused on the public sector and the organizational integration of generative AI.

• Development of AI-supported assistant and agent solutions for public sector organizations
• AI consulting, with a focus on public companies
• AI seminars and webinars for the public sector

Building the practice that treats adaptive capability as a strategic asset, not a consulting engagement. Working with C-suite leaders at European and global organizations to build the internal capability to evolve continuously – faster, with less dependency on outside help.

• Delivering the Adaptive Capability Diagnostic: a structured engagement that scores organizations across 6 dimensions and produces a clear roadmap for building transformation capability.
• Advising executives on transformation portfolio management: which initiatives to run simultaneously, how to sequence them, and how to build the governance to sustain all of it.
• Speaking at industry events including executive roundtables, conferences, webinars, and podcasts on building organizational adaptability at scale.

• Definition of a product concept and end to end solution delivery (turnkey) for a Digital Efficiency Hub for Railway Maintenance based on 5G campus networks. Integration of various hardware and software systems in a comprehensive delivery with success metrics. Laise the concept and process across the enterprise. Compliant process definition and financial management with commercial model.

Technologies: 5G, RAN, SAP, Cloud, Enterprise Architect, Autonomous Robots, ITIL, CoBIT, TBM, BSI, ISO 27001

• Supported an acquired company in its strategic and operational realignment.
• Analyzed the initial situation and identified key areas of change in the business model, target groups, product range, and pricing and margin structure.
• Advised the company management on change priorities, organizational issues, and the implementation of strategic decisions.
• Supported the further development of market positioning, customer communication, and digital presence as part of the company's transformation.

• Supported the introduction of new digital exchange and communication structures as part of an organization-wide transformation project
• Designed, set up, and managed Viva Engage communities within the intranet as part of the rollout of new digital exchange and communication formats
• Planned and supported the pilot and initial operational phases, including feedback and optimization loops
• Onboarded and enabled employees and leaders to use new digital exchange formats
• Developed change management and activation measures to drive participation and adoption
• Moderated discussions and created guidelines, FAQs, and netiquette
• Developed editorial and content strategies, including leadership communication
• Adapted and implemented central concepts and communication guidelines to meet organization-specific requirements
• Monitored progress, prepared reports, and identified optimization measures
• Coordinated with IT, data protection, communications, and business units

• Support for a carve-in project involving 5 sites worldwide (3 in Germany, 3 in the US) as part of a global M&A project
• SAP S/4HANA
• Introduction of structures and best practices, as well as a consistent project management methodology for a global carve-in program
• Optimization of tracking, monitoring, and communication
• Development of a change and communication concept to engage the carve-in sites
• Implementation management, stakeholder management
• Coaching and support for the project team regarding project management and communication
• Establishment of a sustainable communication cascade and structures to support the transformation
• Advising and supporting the client project lead

GenAI – Chat & Voicebot

Setup of a GenAI solution with a knowledge base as well as chat and voicebots.

• Definition of use cases and chat/voicebot functionalities
• Project setup for cloud, knowledge base, LLMs and RAG
• AI guardrails, IAM concept
• Governance, Risk & Compliance (GRC)

Result:

Setup of an enterprise GenAI solution with knowledge base, chat/voicebots, IAM and governance.

• Developed and executed a comprehensive strategy for market expansion in Germany, driving revenue growth and profit. Increased Gross Profit (GP) by +330% and productivity by +22% over 2 years.
• Led a cross-functional team of 13 managers with 90+ employees while managing a portfolio of 250+ customers with €85 M in revenue.
• Cultivated a performance-driven and disciplined profit culture, emphasizing operational success, optimizing efficiency, and enhancing customer satisfaction.
• Monitored and managed budgets effectively to enhance financial performance and ensure optimal resource allocation, holding full P&L responsibility.
• Spearheaded operations and led sales, account management, carrier management, and quality management teams, fostering cross-departmental collaboration, competitiveness, and accountability.
• Provided strategic leadership and direction to a high-performance team, overseeing all aspects of team management, including recruitment, coaching, performance evaluation and offboarding.
• Directly contributed to the strategic development and implementation of group activities as a core member of the corporate strategy team, actively shaping and executing initiatives to drive overall business growth and alignment across the organization.

Worked across several departments with a focus on AI implementation, change, strategic projects, and leadership development.

• Implemented AI initiatives and change management projects.
• Supported strategic analyses and prepared decision-making materials for top management.
• Prepared and facilitated leadership meetings and offsites.
• Developed controlling solutions with Excel for structured management and analysis.