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Knowledge Management System Experts

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Hire experts who design, organize, and improve knowledge management systems, knowledge bases, and internal search so teams can find the right answer fast. Get matched with vetted, available specialists in minutes.

Meet FRATCH Experts who have recently used Knowledge Management System

Verified expert

Onur Kayir

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AI & Automation Consultant · Project Manager for AI Projects

Braunschweig
Onur Kayir

Last position:

Project Manager & Outsourcing Manager at SENEC GmbH (EnBW Group)

  • Setup of a scalable nearshore IT developer hub (Croatia, Czech Republic, Poland) as an independent company through a BOT model (Build – Operate – Transfer)
  • Identification, selection, and management of full-service agencies; introduction of control and governance mechanisms including KPIs, SLAs, and regular service reviews
  • Creation and review of data processing agreements and framework contracts in alignment with Legal & Compliance; integration of regulatory requirements (incl. KRITIS) into process design
  • Consulting on cloud vs. on-premise strategies, data storage, and authorization concepts; support for procurement in vendor selection and provider assessments
  • Change management and process harmonization between internal teams and nearshore partners; reporting to management, CFO, and CIO

Result: Scalable IT developer hub with an audit-proof governance model, reduced operating costs, and faster product development.

Verified expert

Andreas Rühl

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Principal Consultant Information Security

Berlin
Andreas Rühl

Last position:

Freelance Consultant for Information Security at A-R-C Andreas Rühl Consulting

  • Development and implementation of tailored information security strategies

  • Introduction and further development of ISMS according to ISO 27001, BSI baseline protection, and other standards

  • Risk management and creation of security concepts

  • Consulting for KRITIS, PCI DSS, TISAX, and VdS 3473/10000

  • Building and improving security organizations

  • Creation and implementation of guidelines, policies, work instructions, and process descriptions

  • Audit support and certification preparation

  • Conducting trainings, workshops, and awareness campaigns

  • Selection and consulting on the introduction of IT security solutions such as SIEM, DLP, IDS/IPS, firewalls, and encryption technologies

  • Conducting penetration tests and vulnerability analyses

  • Consulting on the selection, integration, and management of security architectures in complex IT environments

  • Consulting on ITSM and managed security services and SOC

  • Leading and managing complex projects to improve information security

  • Process analysis, optimization, and management according to ITIL, ISO 27001, and cybernetics

  • Introduction and quality assurance of management, documentation, and knowledge management systems

  • Support in complying with regulatory information security requirements (e.g. GDPR, HIPAA, SOX, GMP, KRITIS)

  • Development and implementation of risk analysis procedures

  • Organizing initial response, forensic investigations, and organizational measures in the event of security incidents

  • Designing and running targeted workshops on topics such as ISMS, IT risks, and current threat scenarios

  • Awareness campaigns to promote security culture in companies

  • Special trainings on ISO 27001, BSI baseline protection, KRITIS, and other relevant standards

  • Simulations and exercises to prepare for information security incidents

  • Interim management for leading information security projects or IT security organizations

  • Taking on the role of an external CISO (Chief Information Security Officer)

  • Support in developing and implementing IT security and corporate strategies

  • Coaching and mentoring of managers in the field of information security

  • Building and leading security departments as well as recruiting and qualifying employees

  • Temporary assumption of management responsibility in critical situations

Verified expert

Ales Loncar

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Senior DevOps Consultant (Freelance)

Munich
Ales Loncar

Last position:

Senior DevOps Consultant (Freelance) at European Union Agency (via IBM)

  • Worked as freelance Senior DevOps Consultant on-site for IBM at a European Union Agency, operating in a highly secure, air-gapped environment managing classified systems.
  • Led automation and DevOps initiatives for a large-scale OpenShift platform (>400 nodes), driving deployment efficiency, GitOps adoption, and operational automation using Ansible, Python, and Bash while ensuring compliance with security requirements.
  • Spearheaded automation of release and deployment workflows in a private cloud environment hosting 400+ OpenShift nodes, significantly improving deployment speed and reliability.
  • Migrated existing playbooks, roles, and templates from Ansible Tower to Ansible Automation Platform (AAP), ensuring full compliance with fully-qualified collection names (FQCN) and preparing custom Execution Environments (EE) for containerized automation.
  • Implemented GitOps Agent for AAP Controller Configuration as Code, enabling automated synchronization (CRUD) of Ansible Controller objects based on repository-stored configuration definitions using GitHub webhooks.
  • Designed and automated complex multi-step operational workflows including environment cleanup, Helix cluster component re-creation, Kafka topic management, and OpenShift object lifecycle management across ~100 environments.
  • Achieved a reduction of multi-day manual operations to under a few hours through automation improvements spanning multiple AAP clusters and OpenShift environments.
  • Integrated Ansible Automation Platform with Thycotic (Delinea) Secret Server via lookup plugin to enhance secure credential management in automated processes.
  • Managed deployment tasks, platform troubleshooting, and Istio network configurations while adhering to stringent EU PSC security and compliance standards.
  • Collaborated with infrastructure and application teams to refine deployment procedures, develop naming conventions, and continuously improve automation coverage in an air-gapped, classified environment.
Verified expert

Fadi Shoaa

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AI Engineer | Microsoft Fabric | Data Engineering | Enterprise AI | Document AI

Oberhausen
Fadi Shoaa

Last position:

Development of a production-ready Enterprise Document AI & Recommendation Platform at Freelancer

  • Development of a production-ready Enterprise AI solution for the automated processing of invoices and business documents
  • Integration of Azure AI Document Intelligence and LLM technologies into existing business processes
  • Development of robust REST APIs for automated document processing and system integration
  • Extraction, validation, and storage of structured invoice data in Azure SQL as a base for analytics and machine learning models
  • Development of an AI-based recommendation engine with machine learning and deep learning to generate personalized product recommendations based on historical purchase data
  • Implementation of logging, monitoring, error handling, and validation mechanisms for stable production use
  • Collaboration with business teams to define business rules and integrate the solution into existing enterprise processes

Technologies: Python, Azure AI Document Intelligence, Azure OpenAI, Azure SQL Database, REST APIs, Machine Learning, Deep Learning, OCR, Pandas, JSON, Workflow Automation

Verified expert

Yusuf Demirci

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Senior Project Manager

Bonn
Yusuf Demirci

Last position:

Senior Project Management Transformation & Data at BG-PREVENT

Nationwide service provider for occupational medicine, occupational safety, and health management with a focus on prevention, health, and digital transformation.

  • Role: Responsible for building and further developing professional project portfolio management in the area of Digital Transformation & Data. Steering and supporting strategic IT and transformation projects as well as supporting the introduction and establishment of project management standards, methods, and governance structures.

Focus areas:

  • Build-up and further development of IT project portfolio management
  • Analysis and structuring of business and technical requirements
  • Steering and coordination of cross-functional IT initiatives
  • Stakeholder management at business, management, and service provider level
  • Introduction and further development of project management methods and tools (including Jira, Confluence, MS Planner)
  • Preparation of decision bases, target visions, and implementation concepts in the context of digital transformation
  • Steering and coordination of transformation, digitalization, and organizational projects
  • Preparation of decision papers and management documents for steering committees
  • Running workshops and stakeholder management with business units and IT teams
  • Definition of requirements for dashboards, reporting, and KPI steering
  • Support in the project Wissenskompass (requirements analysis and MVP concept)
  • Analysis and evaluation of AI support options in knowledge management
  • Investigation of AI use cases to improve knowledge provision and use
  • Consideration of AI requirements as part of the Wissenskompass concept
  • Coordination with strategic business units on the further development of project management standards
  • Introduction, configuration, and training of Microsoft Planner to support project and task management
  • Conducting user training and supporting employees in the introduction of new ways of working and tools
Verified expert

Matthias Schneider

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Senior Project Manager

Bonn
Matthias Schneider

Last position:

Overall Project Coordinator at Bundeswehr Informatik (BWI GmbH)

  • PMO lead for Security Clearance 2 (SÜ2) cleared
  • Reporting to sub-program management GMN
  • System maintenance 25+
  • Functional control and coordination of Jira setup
  • Preparation of decision papers (e.g. project planning, steering model, communication plans, controlling models, role and responsibility matrices)
  • Development of program-wide knowledge management using Confluence, creation of Jira concept
  • Development of an access concept for all project tools
  • Analyzing existing processes, identifying improvement potential, and designing solutions to increase efficiency and effectiveness
  • Development of a concept for introducing automation approaches in existing tools
  • Creating intranet articles as project marketing
  • Responsible for project governance through reporting and resource planning in the sub-program
  • Agile further development of the project method
  • Gathering customer requirements (requirements engineering)
  • Preparation and support of contract negotiations (7-year term, budget of over 500 million)
Verified expert

Fred Hauschel

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Senior Java Architect and Developer | Domain Architect (DDD, Knowledge Systems)

Munich
Fred Hauschel

Last position:

Software Architect and Developer at Personal project

  • Recurring problem in my own AI-supported projects: requirements analysis, use cases, and architecture decisions can be created quickly with AI support, but they remain hard to trace and are scattered across markdown files – knowledge is lost as soon as it is no longer in the context window. arknet turns requirements engineering and architecture knowledge into structured, testable data instead of plain text: requirements, use cases, and architecture decisions as a consistently linked knowledge graph, traceable from the requirement to the architecture decision – queryable for humans and AI agents alike. Built technically on RDF/OWL and its own MCP server.

  • Result: MCP daemon running, Docker image automatically published on GHCR, nine hexagonal modules, eleven ADRs (including an open-core license model). Requirements engineering and ubiquitous language hexagon active. Publicly available as a Community Edition under Apache-2.0 since 07/2026 (github.com/kogn-io/arknet), together with the Claude Code plugin and the GHCR image; open-core model.

  • Label: Java, Maven, RDF, RDF4J, OWL, SPARQL, Model Context Protocol, Spring AI, Docker, GitHub, Git, Claude Code, Obsidian, DDD, Hexagonal Architecture, ArchUnit, JUnit, AssertJ, interface development, Software Architecture, Continuous Integration, Knowledge Management

Verified expert

Kossi Adjamah

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Project Manager

Frankfurt am Main
Kossi Adjamah

Last position:

Project Manager at Deutsche Bank

  • Migration of the existing Brainloop application to a new infrastructure
  • Managing project activities and stakeholder communication
  • Managing complex relationships with clients, internal departments, IT partners and external contacts
  • Planning and managing project finances, including cost estimates and financial control
  • Initiating and managing projects with third-party solutions, working with procurement
  • Ensuring compliance with project management methods and quality standards
  • Supporting portfolio project delivery processes and regular project status reporting
  • Skills and tools used: communication, reporting, presentation, project management, MS Exchange, MS Outlook
  • Team size: 15 people
Verified expert

Kurt Häusler

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Senior Scrum Master · Agile Coach · Release Train Engineer

Frankfurt
Kurt Häusler

Last position:

Interim Scrum Master / Agile Delivery Lead at Boehringer Ingelheim (via Fusion Consulting)

  • Senior agile practitioner in a complex, regulated pharmaceutical environment — facilitating Scrum ceremonies across three international teams (~40 people) while supporting delivery governance and agile coaching.
  • Time-limited assignment to bridge the gap until the client could fill the role internally
  • Facilitated all Scrum ceremonies (Sprint Planning, Daily Stand-up, Review, Retrospective) across multiple international teams; kept sprints predictable and productive
  • Coached teams and Product Owners in agile practices within a GxP-regulated environment, pragmatically balancing agile ways of working with QMS compliance requirements
  • Tracked and visualized delivery metrics, managed dependencies, and produced status reports for senior stakeholders and Steering Committee
  • Stepped up to project leadership of the internal CCMS product initiative: introduced structured processes and transparent tooling into a previously low-governance environment
  • Actively contributed to the company-wide Agile Community of Practice, including authoring blog articles on agile topics
  • Commended for analytical thinking, reliability under pressure, and the ability to manage multiple workstreams simultaneously
Verified expert

Philippe Ronga Md

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Independent Medical Affairs & Clinical Development Consultant

Bad Homburg
Philippe Ronga Md

Last position:

Founder | Senior Clinical & AI Strategy Advisor to PE/VC & Boards at Nexevan Advisory

Nexevan Advisory provides independent senior clinical and AI strategy support to PE/VC funds, Boards, and Leadership teams investing in or scaling clinically complex Healthcare businesses.

I support clients across pre-investment diligence, portfolio value creation, evidence and adoption strategy, cross-border growth, AI Governance, strategic-buyer readiness, and Board advisory.

The advisory scope spans BioPharma, MedTech, HealthTech, Diagnostics, and specialty Healthcare services, supported by deep expertise in Oncology, Haematology, Rare Diseases, and Internal Medicine.

Engagements include 7-14-day red-flag reviews, 2-6-week strategic deep dives, project-based mandates, Board and strategic advisory retainers, and fractional executive support.

Verified expert

Tobias Knebel

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AI Manager

Waghäusel
Tobias Knebel

Last position:

Owner / Self-employed at LocalConnect

This is what LocalConnect offers you

  • Guaranteed 30+ new guests in just 30 days
  • Specifically designed for restaurants, hotels, cafés & bars in the DACH region
  • More full tables without discounts
  • More regular guests who keep coming back
  • More positive Google reviews
  • More revenue and profit per guest
  • Higher occupancy – even on slow days
  • Faster recruitment of qualified staff
  • Building your own guest database for follow-up offers
  • Fully automated WhatsApp marketing system
  • Meta ads for predictable guest acquisition
  • WhatsApp newsletter for long-term guest retention
  • Recruiting campaigns for new staff
  • GDPR-compliant implementation
  • Turnkey system – we handle the entire setup
  • No tech stress and no extra work
  • Measurable results through live tracking
  • More predictability, security, and sustainable growth
  • You focus on your guests – we'll take care of the rest
Verified expert

Luca Beck

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Founder & CEO

Biblis
Luca Beck

Last position:

Founder & CEO at Lube AI

  • Develop custom AI agents delivering 90%+ reduction in manual workload and significant efficiency gains
  • Provide end-to-end AI strategy consulting: from digital assessment to implementation and change management
  • Design and deliver tailored training programs and workshops on AI adoption, prompt engineering, and automation
  • Support clients in implementing scalable AI solutions integrated with existing technology stacks
  • Focus areas: AI strategy, automation, workflow optimization, and capability building
Verified expert

Niklas Witzel

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Senior IT Consultant

Eichenzell
Niklas Witzel

Last position:

AI Engineer at Tensora GmbH

  • Designed and developed a multi-tenant SaaS platform enabling organizations to build their own knowledge bases and chat with brand-customized AI assistants (white-label approach with dynamic branding per organization).
  • Implemented a scalable RAG architecture with a GPT-4o tool-use loop, hybrid semantic search, and strict tenant isolation at database and search index level.
  • Built persistent, project-like chat sessions including a streaming API (SSE), multilingual support, and speech input/output (STT/TTS).
  • Delivered the cloud infrastructure as Infrastructure-as-Code, fully automated per-customer CI/CD pipelines, and an onboarding process for new tenants.

Technologies used: Python, FastAPI, Pydantic (v2 noted), Next.js, React, TypeScript, Tailwind CSS, OpenAI / LLMs (GPT-4o), Azure AI Search, Cosmos DB, Azure Blob Storage, Azure Cognitive Services Speech, Azure App Service, Azure Container Registry, Retrieval-Augmented Generation (RAG), Server-Sent Events (SSE), Docker, Terraform, GitHub Actions, REST, OpenID Connect (OIDC), Multi-Tenancy

Verified expert

Claudia Clemens

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Process Analysis and Optimization

Bochum
Claudia Clemens

Last position:

Process Analysis and Optimization at Pferdezüchterverband

Discover over 15,000 top freelancers

Statistics of experts using Knowledge Management System

Aggregated from the professional profiles of matched freelancers.

Experience

20 years

Position duration

3.2 years

Positions per freelancer

11

Top business areas

Information Technology, Project Management, Product Development

Top industries

Information Technology, Professional Services, Banking and Finance

Certification focus areas

Information Technology, Project Management, Human Resources

Bachelor's degree or higher

90%

Master's degree or higher

64%

Doctorate

14%

Certifications per freelancer

4

Most common languages

German, English, French

Speak two or more languages

97%

Based on our profile pool as of 6 Sep 2026.

Daily rate distribution

0 30 60 90 120
<€400 €400-​800 €800-​1200 €1200-​1600 €1600+

The chart shows how the daily rates of freelancers in this technology are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range.

Average rates of experts using Knowledge Management System

Rates are based on recent contracts and do not include FRATCH margin.

1000
750
500
250
Rate comparison chart
Daily rate avg. 886 €

The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.

1000
750
500
250
Rate comparison chart
Median rate 880 €

The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.

Calculated based on our freelancers’ daily rates as of 6 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.

About the technology

What it does

A knowledge management system captures company know-how and makes it easy to find, reuse, and update. It supports internal documentation, service articles, onboarding material, policy libraries, and expert directories. The goal is simple: fewer repeated questions and faster decisions.

Where it helps

  • Support teams that need a clear knowledge base
  • Operations groups that keep procedures current
  • Product teams that document features and release notes
  • HR teams that manage onboarding and policy content
  • Sales and field teams that need quick access to approved answers

Strong setups link content, search, permissions, and ownership. They also fit the way people already work, so knowledge is easy to add and hard to lose.

Tools and ecosystem

Common systems include Confluence, SharePoint, Notion, Guru, and similar enterprise knowledge platforms. The real work is not only the tool choice. It is the structure around it: tagging, page templates, workflows, version control, and access rules.

Experts in this area often connect the system with SSO, ticketing tools, chat tools, and document storage. They also shape taxonomy and search so people can reach the right article without guessing the exact wording.

When to bring in specialists

Companies usually look for freelance expertise when a knowledge base becomes messy, search breaks down, or teams publish conflicting answers. It also helps during migrations, content cleanups, and new system rollouts.

A strong specialist can define content standards, map old material into a better structure, and train teams to keep it current. That reduces duplication and makes the system useful beyond the first launch.

What strong experts do

  • Design clear information architecture and page templates
  • Improve search, tagging, and navigation
  • Set workflows for review, approval, and expiry
  • Migrate content from wikis, file shares, or legacy portals
  • Measure adoption through real usage patterns and content gaps

Good professionals also understand how people ask questions. They write for skimming, keep ownership visible, and separate trusted content from outdated drafts.

Skills that matter

A strong knowledge management system specialist combines content strategy, process design, and technical setup. They should understand search behavior, user roles, permissions, metadata, and governance.

They also need a practical view of change management. If teams do not trust the content or cannot maintain it, even the best platform fails. The best experts keep the system simple enough for daily use and structured enough for long-term scale.

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Frequently asked questions

Questions about Knowledge Management System? Start with the answers below.

A knowledge management system stores and organizes company knowledge so teams can find answers quickly and reuse approved content. It is often used for internal documentation, support articles, onboarding guides, policy pages, and expert directories. Good systems reduce repeated questions and make ownership clear.

A knowledge management system is built for finding, governing, and maintaining knowledge, not just storing files. Compared with a shared drive, it usually adds structure, search, permissions, version control, and review workflows. Compared with a plain wiki, it is often designed with more attention to taxonomy, access, and content lifecycle.

A knowledge management system may be built on tools like Confluence, SharePoint, Notion, or Guru, depending on the company’s needs. It often connects to identity, ticketing, chat, and document systems so knowledge fits daily work. The best setup depends on where people already collaborate and where the source content lives.

A knowledge management system specialist should know content structure, metadata, search design, and access control. Strong freelancers also understand content governance, migration planning, and how to train teams to keep pages current. Technical setup matters, but so does the way people will maintain the system after launch.

A knowledge management system project can be small if the goal is a clean knowledge base, or more involved if it touches multiple teams and systems. For a simple rollout, a focused specialist may be enough. For migration, governance, and search redesign, you usually want someone who has handled full lifecycle work before.

A knowledge management system project often works well remotely because most work is analysis, structure, content review, and configuration. On-site time helps when teams need workshops, stakeholder alignment, or a fast content cleanup across departments. Many companies use a hybrid approach.

A knowledge management system looks healthy when people find answers quickly, outdated pages are easy to spot, and content ownership is clear. Good experts leave behind templates, governance rules, and search structure that teams can keep using. If the system is easy to update and trust, the work is strong.

A knowledge management system project often overlaps with search, intranet design, support operations, and content strategy. It can also involve migration from legacy wikis, policy management, and employee onboarding content. Freelancers who understand these adjacent areas usually deliver better long-term results.

The average hourly rate of freelancers who have used Knowledge Management System in their recent projects is 111 €, which corresponds to a daily rate of about 886 € based on an 8-hour working day.

Of the freelancers who have used Knowledge Management System in their recent projects, 90% hold at least a Bachelor's degree, 64% hold at least a Master's degree, and 14% hold a doctorate.

On average, freelancers who have used Knowledge Management System in their recent projects have 20 years of professional experience, with a single engagement typically lasting around 3.2 years.

The most common languages among freelancers who have used Knowledge Management System in their recent projects are German (99%), English (97%), and French (28%).

The most common industries among freelancers who have used Knowledge Management System in their recent projects are Information Technology (83%), Professional Services (60%), and Banking and Finance (43%).

The most common business areas among freelancers who have used Knowledge Management System in their recent projects are Information Technology (83%), Project Management (80%), and Product Development (63%).

Main locations of FRATCH Experts, who have recently used Knowledge Management System

Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.

Berlin Hamburg Munich Cologne Frankfurt Stuttgart Dusseldorf Leipzig Dortmund Essen Bremen Dresden Hanover Nuremberg

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