Business Analyst

• Development of a production-ready Enterprise AI solution for the automated processing of invoices and business documents
• Integration of Azure AI Document Intelligence and LLM technologies into existing business processes
• Development of robust REST APIs for automated document processing and system integration
• Extraction, validation, and storage of structured invoice data in Azure SQL as a base for analytics and machine learning models
• Development of an AI-based recommendation engine with machine learning and deep learning to generate personalized product recommendations based on historical purchase data
• Implementation of logging, monitoring, error handling, and validation mechanisms for stable production use
• Collaboration with business teams to define business rules and integrate the solution into existing enterprise processes

Technologies: Python, Azure AI Document Intelligence, Azure OpenAI, Azure SQL Database, REST APIs, Machine Learning, Deep Learning, OCR, Pandas, JSON, Workflow Automation

• Analysis, structuring, and prioritization of complex business and stakeholder requirements for a business-critical limit and risk system.
• Translation of business requirements into backlog items, user stories, acceptance criteria, and end-to-end scenarios.
• Facilitation of structured workshops and refinements with business, development, and QA to clarify complex issues and derive actionable product and system requirements.
• Optimization of requirements, testing, and quality processes, including automation, data quality, and CI/CD-related workflows.
• Discovery and evaluation of AI/GenAI use cases in terms of user and business value, data basis, feasibility, and potential capability impact.

• Proactive support of management in business field development & innovation management

• New development of a suite of business applications for analyzing valuation, P&L, and market price risk data

• Automation of all internal and external business and work processes

• Development of AI-based and AI-supported ETL processes as well as data analysis

• Business use-case development

• Business and work process optimization

• Enterprise architecture management

• Sales data analysis and forecasting as well as capture

• Inventory management & reordering

• Supplier management and communication

• Customs processing & clearance

• Shipping handling & warehouse coordination

• Interface management

• Technologies used: Microsoft Office 365, Microsoft Teams, JTL-Wawi, JTL-WMS, OTTO Partner Connect (OPC), Amazon Seller Central, DHL Global Forwarding, Jira, Draw.IO, Java (8,17,21,25), Jenkins, SonarQube, Git, Gitea, Spring Boot, Spring Batch, Vaadin, H2, PostgreSQL, Docker, Local LLMs, Postman, JasperSoft Studio, JasperReports

• Business analysis for risk controlling.

• Development of a data warehouse based on MS SQL Server with data from the FIS Cross-Asset Trading and Risk Platform (formerly Front Arena).

• Implementation of ETL and transformation logic with T-SQL and Python (template engine Jinja2).

• Modeling and automation of data structures with Data Vault.

• Building reporting and analysis reports with Microsoft Power BI, including training and onboarding of users.

Lead Business Analyst – Analysis and optimization of private banking processes

• Responsibility for the business analysis and further development of business processes in private banking, with a focus on CRM, customer data management, and master data processes

• Carrying out a comprehensive business process analysis to identify optimization potential, business gaps, and improvement opportunities along the customer lifecycle

• Gathering, analyzing, and structuring business requirements in close cooperation with business units, management, IT architecture, and development teams

• Creating and aligning business concepts, process models, user stories, and requirement documentation as the basis for technical implementation

• Analyzing and optimizing existing master data processes with a focus on data quality, responsibilities, and efficient data maintenance

• Designing and further developing CRM customer data processes while taking regulatory requirements and business goals into account

• Planning and moderating workshops with business, IT, and stakeholders for requirements analysis, process design, and solution finding

• Managing requirements and ensuring consistent communication between business and IT

• Using AI-supported analysis tools to help with requirements analysis, structuring information, and improving documentation quality

• Designed and developed a multi-tenant SaaS platform enabling organizations to build their own knowledge bases and chat with brand-customized AI assistants (white-label approach with dynamic branding per organization).
• Implemented a scalable RAG architecture with a GPT-4o tool-use loop, hybrid semantic search, and strict tenant isolation at database and search index level.
• Built persistent, project-like chat sessions including a streaming API (SSE), multilingual support, and speech input/output (STT/TTS).
• Delivered the cloud infrastructure as Infrastructure-as-Code, fully automated per-customer CI/CD pipelines, and an onboarding process for new tenants.

Technologies used: Python, FastAPI, Pydantic (v2 noted), Next.js, React, TypeScript, Tailwind CSS, OpenAI / LLMs (GPT-4o), Azure AI Search, Cosmos DB, Azure Blob Storage, Azure Cognitive Services Speech, Azure App Service, Azure Container Registry, Retrieval-Augmented Generation (RAG), Server-Sent Events (SSE), Docker, Terraform, GitHub Actions, REST, OpenID Connect (OIDC), Multi-Tenancy

• Evaluated, scored, and refined Large Language Model (LLM) outputs across reasoning, safety, alignment, and hallucination reduction.
• Designed and tested complex multi-turn prompt instructions to evaluate model capabilities in technical, analytical, and logic-based domains.
• Identified edge cases, factual inaccuracies, and subtle reasoning flaws, providing granular qualitative feedback to improve RLHF model performance.
• Maintained rigorous data quality standards and strict adherence to evolving project evaluation rubrics.

• Entrepreneur: Development of concept and 3D-print optimized design for a trigger point massage device "TriggaBuddy", German utility model certificate
• Consulting services in the fields of business analysis, transformation, innovative business and work structures, business development
• Reference projects as Business Analyst:
• E.ON – Introduction of a new product management IT system
• E.ON – End-to-end process management for product introduction (idea-to-market, in an agile environment)
• korero GmbH – Creation of a non-functional requirements specification
• Findos – Market analysis for investor acquisition
• Co.met GmbH – Business model, organizational structure, processes
• Transformation toward sustainability based on BMW experience
• Introduction and optimization of agile ways of working at E.ON and Co.met GmbH
• Business development: Head of Finance at Olao Health in the field of workplace health management; project lead for Stromnetz Hamburg "product for third-party customer business"
• Trainer for introductory JIRA/Confluence training (E.ON) and "Introduction to Purchasing" (BMW)

• Analysis of affected business processes, taking numerous stakeholders into account
• Interface analysis, architecture and system design
• Mediating and coordinating different subprojects and interface partners
• Creating epics and user stories, maintaining the backlog, workshops and review presentations
• Implementation support between business departments and development
• Test management including strategy and approach definition
• Test case definition, execution and approval
• Cross-team organization of integration and acceptance tests
• Support for test environments
• Technologies and tools: Java, Angular, Kubectl, REST, AWS SNS/SQS, Kafka, S4/HANA, Bruno

KVG Carve-Out – Project Manager for Workstream Compliance, Legal, Front Office & Audit

• Responsible for project management of the workstream incl. planning, tracking, dependency management, and decision preparation
• Structured the target process landscape after the carve-out; facilitated workshops to define roles and interfaces with Compliance, Legal, Front Office, and Audit
• Created policies & guidelines for investment processes; ensured audit-ready documentation and coordinated cross-functional stakeholders
• Coordinated dependencies and deliveries between workstreams; reported to project lead and SteerCo

• Capture and analyze stakeholder needs to define clear requirements and make sure the new website meets user expectations.
• Took on the role of Product Owner to lead the development team, set priorities, and monitor implementation progress.
• Coordinated the implementation of Optimizely as the new CMS, including adapting and integrating all required features to ensure a smooth user flow.
• Ensured the successful integration of features within the Condor lifecycle, such as flight booking, check-in, and other relevant services, to create a complete user experience.
• Actively communicated with stakeholders to gather feedback and make adjustments during the development process, continuously improving the user experience.
• Planned and carried out tests to ensure the quality of the implemented features and that all requirements were met.
• Methods used: Agile methods, SCRUM, SAFe
• Tools used: Optimizely, Jira, Confluence
• Result: Significant improvement in user experience, optimized booking and check-in processes, and a stronger digital presence for Condor in the market.

• Freelance consulting for startups, fintechs, SMEs, banks, financial service providers, and established companies on strategic, organizational, and technological topics; focus on analysis, structuring, execution readiness, and stakeholder communication.
• Gathering, structuring, and prioritizing business requirements; translating business goals into actionable IT, process, data, and documentation requirements.
• Designing and improving digital platforms, user journeys, portal structures, information architecture, and data-driven product/content structures; strong fit for customer portals, partner portals, and B2B2C application journeys.
• Analyzing user, reach, search, and platform data to derive product, content, and platform decisions; structuring decision bases for management and delivery teams.
• Using Jira, Confluence, Excel, analytics, and automation tools; working in agile and hybrid delivery environments.

• End-to-end responsibility for the successful implementation and continuous optimization of Mediatool for strategic media planning (offline & online).
• Development and management of efficient onboarding, configuration, and support processes for international stakeholder teams.
• Leadership of API integrations to connect external systems (e.g., for result tracking and performance measurement).
• Advising departments on tool usage and development, including workshop design, training, and knowledge transfer.
• Establishment and maintenance of comprehensive PMO tracking for all tasks, milestones, and deliverables.
• Prioritization and documentation of requirements, change requests, and bugs in Jira, with transparent communication via Confluence.
• Systematic evaluation of user feedback to derive data-driven optimization measures.
• Responsibility for the monthly Mediatool communication newsletter, including content creation for users and leadership.

• Bid Manager for 33kV/ (HV) DNO RFP.
• Connecting critical sites like data centres to the grid, BESS, LNG, & renewables.