Mark (M.) Kiel-Business Analyst / Business Designer
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Experience
Business Analyst / Business Designer
UNIQA
- Incident analysis and troubleshooting
- Process improvements in collaboration with the business teams
- Joint design and implementation of requirements with the business department and architecture
- Planning and execution of quality management
Business Analyst / Product Owner
Santander / CarGarantie
- Requirements and change management for a car repair cost insurance
- Planning and prioritizing the backlog and the development of product features
- Responsibility for backlog management, iteration planning, and writing user stories
- IT coordination with external service providers
- Planning and execution of quality management
Product Owner
Schuhfried GmbH
- Business leadership of 2 cross-functional Scrum teams (13 people), as well as one external UI/UX expert and 4 external freelancers
- Business leadership of the development
- of a SaaS application
- and a web shop
- Development of the vision and guidance for the agile development teams and stakeholders throughout the project, and creation of requirements
- Planning and prioritizing the backlog and the development of product features
- Responsibility for backlog management, iteration planning, and writing user stories
Product Owner
twinformatics GmbH
- End-to-end responsibility for an IT system and the related delivery services for the insurance areas of home and legal protection (Donau & Wiener Städtische)
- Development of the product vision and strategy
- Responsibility for the product backlog
- Content steering of the Scrum team
- Resource planning for the IT system based on skill level
Technology: microservice architecture with Java backend and Angular frontend
Product Manager / Solution Consultant
Frequentis AG
- Development of the product roadmap
- Translation of customer needs into technical specifications
- Cooperation and communication with sales and development
- Organization and execution of customer workshops
- Product presentations for customers and international trade fairs
- Responsibility for the software license and pricing model, business development
- Central contact person for all product-related topics
Technology: redundant client-server architecture, Java and RH Linux
Software Developer
CES
Intern
BMW AG
Summer Intern
AustriaTech GmbH
IT Employee
IT Austria GmbH
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Insurance, Aerospace and Defense, Government and Administration, Telecommunication, Information Technology, and Banking and Finance.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Product Development, Strategy, Quality Assurance, Marketing, and Sales.
Skills
- Business Analysis
- Scrum & Agile Methods
- It Consulting
- Stakeholder Management
- Digital Transformation
- Software Development
Languages
Education
Vienna University of Technology
Bachelor of Science · Software and Information Engineering · Vienna, Austria
University of Applied Sciences Wiener Neustadt
Bachelor of Science · Technical Product Management · Wiener Neustadt, Austria
Certifications & licenses
Certified Scrum Professional®-Product Owner / Certified ScrumMaster®
Scrum Alliance
ISPMA Certified Software Product Manager
International Software Product Management Association
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Mark is based in Vienna, Austria.
Mark speaks the following languages: German (Native), English (Advanced).
Mark has at least 13 years of experience. During this time, Mark has worked in at least 8 different roles and for 9 different companies. The average length of individual experience is 1 year and 5 months. Note that Mark may not have shared all experience and actually has more experience.
Based on recent experience, Mark would be well-suited for roles such as: Business Analyst / Business Designer, Business Analyst / Product Owner, Product Owner.
Mark's most recent position is Business Analyst / Business Designer at UNIQA.
In recent years, Mark has worked for UNIQA, Santander / CarGarantie, and Schuhfried GmbH.
Mark is most experienced in industries like Insurance, Aerospace and Defense, and Government and Administration. Mark also has some experience in Telecommunication, Information Technology, and Banking and Finance.
Mark is most experienced in business areas like Information Technology, Product Development, and Strategy. Mark also has some experience in Quality Assurance, Marketing, and Sales.
Mark has recently worked in industries like Insurance, Banking and Finance, and Information Technology.
Mark has recently worked in business areas like Information Technology, Quality Assurance, and Operations.
Mark holds a Bachelor in Software and Information Engineering from Vienna University of Technology and a Bachelor in Technical Product Management from University of Applied Sciences Wiener Neustadt.
Mark has 3 certificates. These include: Certified Professional Requirements Engineer, Certified Scrum Professional®-Product Owner / Certified ScrumMaster®, and ISPMA Certified Software Product Manager.
Mark is immediately available full-time for suitable projects.
Daily rate distribution
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Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 26 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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