Mark Kiel - Business Analyst / Business Designer

Q: Where is Mark based?

Mark is based in Vienna, Austria .

Q: What languages does Mark speak?

Mark speaks the following languages: German (Native), English (Advanced) .

Q: How many years of experience does Mark have?

Mark has at least 13 years of experience. During this time, Mark has worked in at least 8 different roles and for 9 different companies . The average length of individual experience is 1 year and 5 months . Note that Mark may not have shared all experience and actually has more experience.

Q: What is Mark's latest experience?

Mark's most recent position is Business Analyst / Business Designer at UNIQA .

Q: What companies has Mark worked for in recent years?

In recent years, Mark has worked for UNIQA , Santander / CarGarantie , and Schuhfried GmbH .

Q: Which industries is Mark most experienced in?

Mark is most experienced in industries like Insurance , Aerospace and Defense , and Government and Administration . Mark also has some experience in Telecommunication , Information Technology , and Banking and Finance .

Q: Which business areas is Mark most experienced in?

Mark is most experienced in business areas like Information Technology , Product Development , and Strategy . Mark also has some experience in Quality Assurance , Marketing , and Sales .

Q: Which industries has Mark worked in recently?

Mark has recently worked in industries like Insurance , Banking and Finance , and Information Technology .

Q: Which business areas has Mark worked in recently?

Mark has recently worked in business areas like Information Technology , Quality Assurance , and Operations .

Recommended expert

Vienna, Austria

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Experience

Oct 2023 - Present

2 years 11 months

Business Analyst / Business Designer

UNIQA

Incident analysis and troubleshooting
Process improvements in collaboration with the business teams
Joint design and implementation of requirements with the business department and architecture
Planning and execution of quality management

Oct 2021 - Sep 2023

2 years

Business Analyst / Product Owner

Santander / CarGarantie

Requirements and change management for a car repair cost insurance
Planning and prioritizing the backlog and the development of product features
Responsibility for backlog management, iteration planning, and writing user stories
IT coordination with external service providers
Planning and execution of quality management

Nov 2020 - Oct 2021

1 year

Mödling, Austria

Product Owner

Schuhfried GmbH

Business leadership of 2 cross-functional Scrum teams (13 people), as well as one external UI/UX expert and 4 external freelancers
Business leadership of the development
of a SaaS application
and a web shop
Development of the vision and guidance for the agile development teams and stakeholders throughout the project, and creation of requirements
Planning and prioritizing the backlog and the development of product features
Responsibility for backlog management, iteration planning, and writing user stories

May 2020 - Oct 2020

6 months

Vienna, Austria

Product Owner

twinformatics GmbH

End-to-end responsibility for an IT system and the related delivery services for the insurance areas of home and legal protection (Donau & Wiener Städtische)
Development of the product vision and strategy
Responsibility for the product backlog
Content steering of the Scrum team
Resource planning for the IT system based on skill level

Technology: microservice architecture with Java backend and Angular frontend

Jul 2015 - Apr 2020

4 years 10 months

Vienna, Austria

Product Manager / Solution Consultant

Frequentis AG

Development of the product roadmap
Translation of customer needs into technical specifications
Cooperation and communication with sales and development
Organization and execution of customer workshops
Product presentations for customers and international trade fairs
Responsibility for the software license and pricing model, business development
Central contact person for all product-related topics

Technology: redundant client-server architecture, Java and RH Linux

Jan 2012 - Feb 2013

1 year 2 months

Frankfurt, Germany

Software Developer

CES

Jan 2011 - May 2011

5 months

Munich, Germany

Intern

BMW AG

Jul 2010 - Aug 2010

2 months

Vienna, Austria

Summer Intern

AustriaTech GmbH

Apr 2008 - Aug 2008

5 months

Vienna, Austria

IT Employee

IT Austria GmbH

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Insurance, Aerospace and Defense, Government and Administration, Telecommunication, Information Technology, and Banking and Finance.

Insurance

Aerospace and Defense

Government and Administration

Telecommunication

Information Technology

Banking and Finance

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Product Development, Strategy, Quality Assurance, Marketing, and Sales.

Information Technology

Product Development

Strategy

Quality Assurance

Marketing

Sales

Skills

Business Analysis
Scrum & Agile Methods
It Consulting
Stakeholder Management
Digital Transformation
Software Development

Languages

German

Native

English

Advanced

Education

Oct 2017 - Jun 2020

Vienna University of Technology

Bachelor of Science · Software and Information Engineering · Vienna, Austria

Oct 2008 - Jun 2011

University of Applied Sciences Wiener Neustadt

Bachelor of Science · Technical Product Management · Wiener Neustadt, Austria

Certifications & licenses

Certified Professional Requirements Engineer

IREB

Scrum Alliance

ISPMA Certified Software Product Manager

International Software Product Management Association

Statistics

Experience

Total positions 9

Experience in Insurance 5.5 y

Avg length 1 y 5 m

Longest experience 4 y 9 m

Global Experience

Countries worked in 2 (Austria, Germany)

Primary country Austria

Expertise

Recent roles Business Analyst / Business Designer, Business Analyst / Product Owner, Product Owner

Main industries Insurance, Aerospace and Defense, Government and Administration

Main business areas Information Technology, Product Development, Strategy

Qualifications

Highest degree Bachelor

Certifications earned 3

Profile

Created

July 2026

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Frequently asked questions

Have questions? Find more information here.

Mark is based in Vienna, Austria.

Mark speaks the following languages: German (Native), English (Advanced).

Mark has at least 13 years of experience. During this time, Mark has worked in at least 8 different roles and for 9 different companies. The average length of individual experience is 1 year and 5 months. Note that Mark may not have shared all experience and actually has more experience.

Based on recent experience, Mark would be well-suited for roles such as: Business Analyst / Business Designer, Business Analyst / Product Owner, Product Owner.

Mark's most recent position is Business Analyst / Business Designer at UNIQA.

In recent years, Mark has worked for UNIQA, Santander / CarGarantie, and Schuhfried GmbH.

Mark is most experienced in industries like Insurance, Aerospace and Defense, and Government and Administration. Mark also has some experience in Telecommunication, Information Technology, and Banking and Finance.

Mark is most experienced in business areas like Information Technology, Product Development, and Strategy. Mark also has some experience in Quality Assurance, Marketing, and Sales.

Mark has recently worked in industries like Insurance, Banking and Finance, and Information Technology.

Mark has recently worked in business areas like Information Technology, Quality Assurance, and Operations.

Mark holds a Bachelor in Software and Information Engineering from Vienna University of Technology and a Bachelor in Technical Product Management from University of Applied Sciences Wiener Neustadt.

Mark has 3 certificates. These include: Certified Professional Requirements Engineer, Certified Scrum Professional®-Product Owner / Certified ScrumMaster®, and ISPMA Certified Software Product Manager.

Mark is immediately available full-time for suitable projects.

Mark's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

To hire Mark, click the Meet button on the profile to request a meeting and discuss your project needs.

Salary / Daily Rate Distribution

0 2 4 6 8

<€800 €800-960 €960-1120 €1120-1280 €1280+

The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.

Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1000

750

500

250

Daily rate avg. 916 €

The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.

1000

750

500

250

Median rate 880 €

The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.

Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.