Heinz Hähnel - Project Manager

Q: Where is Heinz based?

Heinz is based in Vienna, Austria .

Q: What languages does Heinz speak?

Heinz speaks the following languages: German (Native), English (Advanced) .

Q: How many years of experience does Heinz have?

Heinz has at least 54 years of experience. During this time, Heinz has worked in at least 12 different roles and for 70 different companies . The average length of individual experience is 1 year and 9 months . Note that Heinz may not have shared all experience and actually has more experience.

Q: What is Heinz's latest experience?

Heinz's most recent position is Project Manager at Industry and trading company .

Q: What companies has Heinz worked for in recent years?

In recent years, Heinz has worked for Industry and trading company , Bank (XXX) , Service Digitalization Development (XXX) , Branch Universal Bank Upper Austria (XXX) , and International Automotive Corporate Group .

Q: Which industries is Heinz most experienced in?

Heinz is most experienced in industries like Banking and Finance , Education , and Manufacturing . Heinz also has some experience in Automotive , Professional Services , and Retail .

Q: Which business areas is Heinz most experienced in?

Heinz is most experienced in business areas like Project Management , Operations , and Strategy . Heinz also has some experience in Information Technology , Research and Development , and Finance .

Q: Which industries has Heinz worked in recently?

Heinz has recently worked in industries like Education , Automotive , and Banking and Finance .

Q: Which business areas has Heinz worked in recently?

Heinz has recently worked in business areas like Research and Development , Project Management , and Product Development .

Recommended expert

Vienna, Austria

Experience

Jan 2026 - Dec 2026

1 year

Vienna, Austria

Project Manager

Industry and trading company

Development of a planning system (planning of planning) for the entire company.
Development and implementation of a digital, AI-supported strategic and operational control system for the entire company.

Jan 2025 - Dec 2025

1 year

Linz, Austria

Project Manager

Bank (XXX)

Development of a concept to ensure compliance with rules and legal/regulatory requirements.
Coordination of the concept and its implementation with the involved departments and the central responsible parties in the board area (compliance, legal, audit, etc.).

Jan 2024 - Dec 2025

2 years

Linz, Austria

Project Manager

Bank (XXX)

Design of a contribution margin control system for a bank.
Design and setup of the implementation project.

Jan 2024 - Dec 2024

1 year

Vienna, Austria

Project Manager

Bank (XXX)

Restructuring.
Optimization of process management and control.

Jan 2023 - Dec 2024

2 years

Vienna, Austria

Project Manager

Service Digitalization Development (XXX)

Design, development, and implementation of an 'eConsulting Business Consulting Platform' for self-consulting with digital processing of consulting projects.

Jan 2022 - Dec 2022

1 year

Linz, Austria

Project Manager

Branch Universal Bank Upper Austria (XXX)

Restructuring of business process management.
Introduction of multifunctional business process management with optimizations.

Jan 2017 - Dec 2021

5 years

Vienna, Austria

Project Manager

International Automotive Corporate Group

Analysis of the current business processes across the entire group and development of optimized future processes with stakeholders.
Development of a strategic target concept.
Tender for a PLM software (Product Lifecycle Management) to control the entire value chain of the group, integrating all existing IT systems.
Implementation of structural and process organizational changes in the company, combined with phased change processes to develop the corporate culture.
Integration of all IT systems into an integrated, end-to-end, data-driven management system (SAP, CAD, etc.).

Jan 2016 - Dec 2016

1 year

Czech Republic

Project Manager

Printing Capsule Manufacturing (XXX)

Conducted a corporate diagnosis to assess the company's situation.
Preparation of reorganization plans.

Jan 2015 - Dec 2015

1 year

Vienna, Austria

Project Manager

Cash & Carry Retail Chain (XXX)

Conducted a business and process analysis.
Development of a liquidity and earnings control system.

Jan 2014 - Dec 2016

3 years

Vienna, Austria

Project Manager

Printing Capsules and Special Print Containers Manufacturing and Distribution

Analysis of weaknesses.
Documentation of current processes in the international group (process modeling).
Development of future target processes with all departments and companies.
Preparation of an IT requirements catalog for the introduction of an ERP system (SAP).
Support during the implementation.
Project "PASS NEU" to redesign production control.

Jan 2013 - Dec 2013

1 year

Baku, Azerbaijan

Consultant

Capital Market Modernization Azerbaijan (XXX)

Support for capital market modernization.
Development and implementation of a knowledge management system.

Jan 2012 - Dec 2013

2 years

Hanoi, Viet Nam

Subproject Manager

State Bank of Vietnam and Banking Group

World Bank project.
Analysis of the current situation of the entire bank, including all regional directorates and representative district and local branches.
Development of a strategic plan for restructuring and reorienting the entire bank.
Preparation of an operational implementation plan for reorganizing the bank across all major business areas and corporate functions.
Development of the new organizational structure.
Development and optimization of business processes (using credit operations as an example).

Jan 2012 - Dec 2012

1 year

Mittersill, Austria

Project Manager

Public Hospital (XXX)

Conducting an organizational diagnosis and analysis of all areas of the hospital.
Conducting a hospital stress test.
Developing a reorganization plan for realigning the hospital.

Jan 2011 - Dec 2012

2 years

Vienna, Austria

Subproject Manager

Austrian Pension Insurance Institution (XXX)

Standardization of all insurance types across all pension insurance schemes in Austria.
Redefinition of business processes for all insurance types.
Digitization of business processes and development of new software systems (project "zepta").

Jan 2011 - Dec 2011

1 year

Lagos, Nigeria

Subproject Manager

State Bank of Nigeria (XXX)

Conducting a due diligence analysis of the bank.
Preparing the decision-making basis for a bank acquisition.

Jan 2010 - Dec 2011

2 years

Hanover, Germany

Project Manager

VGH Versicherungsgruppe Hannover (XXX)

Introduction of quality-oriented business process management.
Restructuring the electronic organizational manual in Lotus Notes.
Design and implementation of business process management.
Training of management, specialist departments, and involved business units.
Modeling of business processes including time and cost components.
Simulation and optimization of processes with respect to quality management.
Implementation of process cost accounting.
Preparation of decision-making basis for the board based on process cost accounting (quantitative and qualitative).
Preliminary work for the introduction of the balanced scorecard.
Creating process-based decision-making criteria on whether IT developments should be implemented internally or externally, or not at all.
Preparation and introduction of quality management based on ISO 9001 and support for the initial certification (10/2005).
Expansion of quality management to other business areas and support for ISO 9001 and ISO 20000-ITIL certification (10/2006).

Jan 2010 - Dec 2010

1 year

Vienna, Austria

Project Manager

Privatkrankenhaus (XXX)

Development of the risk management system.
Risk monitoring, risk assessment, and implementation of risk management.
Design and implementation of risk monitoring based on the strategy map and balanced scorecard with risk focus areas.

Jan 2009 - Dec 2010

2 years

Guntramsdorf, Austria

Project Manager

Internationaler Logistikkonzern (XXX)

Development of new procurement structures.
Consolidation of the purchasing organization of the three companies.
Modeling of procurement processes including all corporate functions.
Modeling of the new processes including process costs and times.
Development of optimized target processes.
Support for organizational and IT implementation.

Jan 2009 - Dec 2009

1 year

Vienna, Austria

Project Manager

Bundesliga-Fußballverein und Nebenbetriebe (XXX)

Support for redesigning club structures and organizational setup.
Coarse structuring of business processes.

Jan 2009 - Dec 2009

1 year

Vienna, Austria

Project Manager

Internationale Versicherungsgruppe (XXX)

Development of business processes for all management, value-adding, and support processes.
Restructuring of the organizational structure.
Preparation of job descriptions.
Development of the foundations for quality management (ISO 9001).
Conducting, evaluation, and analysis of employee and customer surveys.
Creation of the information system as an intranet website.

Jan 2009 - Dec 2009

1 year

Vienna, Austria

Project Manager

Order Hospital (XXX)

Development of the new strategy.
Assessment of the initial situation.
Conducting surveys of employees, patients and referring physicians.

Jan 2008 - Present

18 years 3 months

Vienna, Austria

Lecturer

University of Applied Sciences Technikum Vienna

Business Informatics, Faculty of Computer Science.
Member of the Master's examination board for Business Informatics.
Teaching and supervision of Master's theses.

Jan 2008 - Dec 2009

2 years

Zagreb, Croatia

Project Manager

Croatian Stock Exchange (XXX)

Strategic direction and development of the business model.
Introduction of process management.
Modeling and optimization of core processes.
Restructuring of the organizational structure.
Implementation of project management.
Support in the implementation of the new strategy, processes and structures.
Development of a management information system based on the Balanced Scorecard (monitoring and control system).

Jan 2008 - Dec 2009

2 years

Vienna, Austria

Project Manager

International DIY Retail Chain (XXX)

Restructuring of the company/organizational structure.
Modeling of business processes.
Introduction of process cost accounting.
Simulation and optimization of processes.
Optimization decisions (outsourcing of services, elimination of unnecessary functions, etc.).
Securing business processes through quality management (ISO).

Jan 2008 - Dec 2008

1 year

Salzburg, Austria

Project Member

Bonus Collection and Customer Loyalty Systems (XXX)

Structuring and establishment of the company.
Design and optimization of business processes.
Documentation of the overall system.
Setting up controlling and an early warning system.

Jan 2008 - Dec 2008

1 year

Graz, Austria

Project Manager

Transportation Industry Company (XXX)

Intelligent Transportation Systems (ITS), Electronic Toll Collection (ETC).
Implementation of the information security system according to ISO 27001.
Preparation for ISO 27001 certification.
Support during certification and follow-up work.

Jan 2007 - Dec 2008

2 years

Hanover, Germany

Project Manager

VGH Insurance Group Hannover (XXX)

Implementation of quality-oriented business process management.
Restructuring of the electronic organizational manual in Lotus Notes.
Design and implementation of business process management.
Training of management, departments and involved business units.
Modeling of business processes including time and cost components.
Simulation and optimization of processes from a quality management perspective.
Implementation of process cost accounting.
Creation of decision-making materials for the board based on process cost accounting (quantitative and qualitative).
Preliminary work for the introduction of the balanced scorecard.
Development of process-based decision criteria to determine if IT developments should be implemented internally, externally, or not at all.
Preparation and implementation of quality management based on ISO 9001 and support for initial certification.
Expansion of quality management to other business areas and support for ISO 9001 and ISO 20000 ITIL certification.

Jan 2006 - Dec 2007

2 years

Vienna, Austria

Project Manager

Private Bank (XXX)

Realignment of the bank in line with the new corporate strategy.
Realignment and optimization of business processes across all banking divisions and product groups for the bank and the investment company.
Restructuring of the organizational setup, changing and redefining business areas and banking functions for the bank and the investment company.

Jan 2006 - Dec 2006

1 year

Vienna, Austria

Project Team Member

Microfinance Capacity Building Initiative – East Africa (XXX)

Projects in Kenya, Uganda, Tanzania, Ethiopia, Rwanda, Burundi.
Structuring a knowledge database to document ongoing project information and results.
Ensuring internal communication of the international project team.
Creation and implementation of the knowledge database in a web application (internet and extranet solution).

Jan 2006 - Dec 2006

1 year

Vienna, Austria

Project Team Member

Food Industry (XXX)

Establishment of an operational holding with service, trade, real estate and production divisions.
Development and implementation of group controlling.
Strategic alignment and structuring of the holding.
Modeling of business processes.
Development of a franchise system.

Jan 2004 - Dec 2005

2 years

Vienna, Austria

Project Manager

Automotive Industry (XXX)

Development of the core business process landscape.
Modeling the business processes.
Development of process cost accounting.
Optimization of business processes.
Support in the selection of a new ERP software system.

Jan 2003 - Dec 2004

2 years

Moscow, Russian Federation

Subproject Manager

Russian Stock Exchange (XXX)

Restructuring the Moscow Stock Exchange to create modern structures and workflows.
Documenting workflows in business processes.
Developing a code of practice for process and quality management.
Developing an internal information system (intranet).
Ensuring implementation through the introduction of quality management (ISO 9000).
Conducting and analyzing employee surveys.

Jan 2002 - Dec 2004

3 years

Vienna, Austria

Project Manager

International EU Universal Bank (XXX)

Development of the organizational and process structure.
Creating the electronic organization manual in the intranet to ensure bank security and control.
Structuring the business process map for all bank activities (value chain, management, and support processes).
Defining the business processes for all bank products for Austria and abroad.
Creating guidelines and work instructions for employees based on business processes.
Defining the organizational structure with job descriptions, responsibilities, etc.
Implementing the ISO 9001 quality management system and preparing for certification.

Jan 2002 - Dec 2002

1 year

Vienna, Austria

Project Lead

Universal Bank Austria (XXX)

Reorganizing the payment transactions and internal services departments.
Implementing a cost reduction and efficiency improvement program.
Setting up a centralized procurement process.
Supporting the implementation measures.

Jan 2001 - Dec 2002

2 years

Vienna, Austria

Subproject Manager, Project Manager

Logistics Group (XXX)

Modeling business processes in the corporate customer area.
Developing optimized target processes.
Creating an IT implementation concept.
Developing and carrying out a cost reduction and efficiency improvement program in the corporate customer area.
Project "bill.it".
Project to ensure invoicing (commissioned by audit).
Optimizing mail-order parcel processing.

Jan 2001 - Dec 2001

1 year

Vienna, Austria

Project Manager

Market Entry Mobile Network Operator (XXX)

Creation of a logistics concept.
Preparation of business operations in Austria.

Jan 2001 - Dec 2001

1 year

Kyiv, Ukraine

Project Manager

Restructuring Universal Bank Ukraine (XXX)

Reorganization of the universal bank.
Focus areas: credit and payments.
Securing staff by reorganizing the Human Resources department.
Process mapping of business operations.
Support for the rollout to nationwide branches.

Jan 2000 - Dec 2000

1 year

Vienna, Austria

Project Manager

Marketing Consulting Firm (XXX)

Optimization of business processes.
Development of a marketing evaluation system.
Development of a marketing certification system (Triple-A Marketing).

Jan 1999 - Dec 2000

2 years

Bishkek, Kyrgyzstan

Project Manager

Restructuring Universal Bank Kyrgyzstan (XXX)

Comprehensive reorganization of the entire bank (head office and all regional directorates and branches).
Concept for strategic realignment.
Development of target business processes and rules for employees.

Jan 1999 - Dec 1999

1 year

Moscow, Russian Federation

Project Manager

Universal Bank Russia (XXX)

World Bank project.
Reorganization of the entire bank.
Direct area of responsibility: credit, payments, organization, IT, and Human Resources.
Creation of as-is and to-be business processes.
Optimization based on process cost calculations.
Training of staff on-site and at the partner bank Raiffeisen-Zentralbank in Vienna.

Jan 1998 - Dec 1998

1 year

Kleinhaugsdorf, Austria

Project Manager

Border Area Shopping Center (XXX)

Support in setting up and running the food and non-food supermarket.
Purchasing and assortment optimization, logistics, pricing, etc.

Jan 1998 - Dec 1998

1 year

Almaty, Kazakhstan

Subproject Manager

Universal Bank Kazakhstan (XXX)

World Bank Central Asia Region.
Project work in the areas of organization and IT of a major bank in Kazakhstan.
Reorganization of the bank in coordination with the consulting team.

Jan 1997 - Dec 1999

3 years

Vienna, Austria

Subproject Manager

Austrian Mobile Operator (XXX)

Design of the new mobile network in Austria – from decision to full operation across all business areas.
Development of procedures and modeling of the related business processes.
Securing the processes through internal and external service level agreements.
Analysis and process optimization of direct sales.
Outsourcing the business segment to four companies.
Integration of external companies through business processes and service level agreements.
Managing direct sales with a continuous and up-to-date controlling system (ensuring 48-hour delivery).

Jan 1997 - Dec 1997

1 year

Vienna, Austria

Project Manager

Housing Cooperatives Vienna and Lower Austria (XXX)

Reorganization of the companies.
Support for the implementation of new software.

Jan 1996 - Dec 1997

2 years

Brno, Czech Republic

Project Manager and CEO

Establishment of a Food and Hardware Chain (XXX)

Conducting macro and micro site analyses.
Design of the markets.
Planning of the market setup with the member companies.
Defining the assortments, leading supplier negotiations, and handling operational purchasing.
Planning and controlling of the markets, managing the markets, and market logistics.
Operational management of the supermarkets and hardware stores.

Jan 1996 - Dec 1996

1 year

Vienna, Austria

Project Manager

Bank (XXX)

Specialist support in modeling AS-IS and TO-BE processes.
Support in developing a new IT system.

Jan 1996 - Dec 1996

1 year

Vienna, Austria

Project Manager

DIY and building materials retailer (XXX)

Analysis of the company.
Development of reorganization concepts.

Jan 1996 - Dec 1996

1 year

Vienna, Austria

Project Manager

Private bank asset management (XXX)

Defining the rules and workflows in business processes.
Defining securities settlement processes within the asset management company and its interfaces to the parent bank.
Managing securities settlement at the parent bank.
Conducting optimization calculations.
Implementing the ISO 9000 quality management system.
Ongoing external process control, conducting internal audits for continuous quality assurance.
Preparing and supporting the annual certification audits.

Jan 1995 - Dec 1995

1 year

Vienna, Austria

Project Manager

Private bank investment fund (XXX)

Establishment of the investment fund of a universal bank.
Defining all settlement processes, including securities.
Settlement operations in the universal bank.
Implementing business process management.
Modeling business processes.
Optimizing business processes.
Quality assurance through ISO 9001 implementation, certification, and ongoing external support.

Jan 1994 - Dec 1995

2 years

Slovakia

Project Manager

Military vehicle manufacturer / arms conversion project

PPS Detva (1994-1996).
Conversion of production from military equipment to construction machinery for USAID.
Analysis of the entire company.
Development of reorganization programs for engineering/production, logistics, planning, procurement, marketing, sales, and administration.
Conducting visits to Western European companies to learn best practices.
Conducting training in procurement, sales, and production planning.

Jan 1993 - Dec 1994

2 years

Vienna, Austria

Project Manager

Universal Bank and Asset Management Austria (XXX)

Design and development of an alternative sales channel for a universal bank (mobile sales, among others).
Defining alternative transaction processes in business workflows together with the bank.
Establishment of a sales subsidiary.
Recruiting, selecting and training new employees for the bank sales company, conducting assessment centers.
Fine-tuning and optimizing business processes during live operation.
Developing and implementing controlling tools for timely steering of the company.

Jan 1993 - Dec 1993

1 year

Vienna, Austria

Project Manager

International Commodity Trading (XXX)

Analysis of business areas.
Preparation of a requirements catalog for new ERP software.

Jan 1993 - Dec 1993

1 year

Vienna, Austria

Project Manager

Investment Fund (XXX)

First wave of privatization in the Czech Republic.
Review and evaluation of 53 target group companies (agricultural industrial companies) in the Czech Republic/Moravia.
Valuation of companies and selection of companies for the investment portfolio of a major Austrian bank's investment fund.

Jan 1991 - Dec 1992

2 years

Vienna, Austria

Project Manager

Universal Bank (Group Subsidiary) (XXX)

Comprehensive reorganization of the entire bank, headquarters and all branches.
Introduction of business process management.
End-to-end modeling of business processes in all banking areas.
Optimization of bank divisions.
Key areas: credit, deposits, securities, derivatives, investment fund, treasury, payments, account management, controlling, risk management, accounting, compliance, organization/IT, insurance, building society savings, coin trading.

Jan 1989 - Dec 1990

2 years

Vienna, Austria

Project Manager

International Trade and Financing Bank (XXX)

Realignment of financing and trade processes.
Optimization of business processes for the financing area.
Reorganization of international trade processing processes.
Creation of a requirements specification as a tender for new IT systems.

Jan 1988 - Dec 1988

1 year

Vienna, Austria

Project Manager

Universal and Real Estate Financing Bank (XXX)

Reorganization of the Internal Services department.
Conceptualization of reorganization measures.

Jan 1987 - Dec 1987

1 year

Vienna, Austria

Project Manager

Data and Valuables Security Center (XXX)

Organization of the security center for valuables storage at Palais Auersperg.
Organization of the data security center and transport of IT data from the client to the security center and back.

Jan 1986 - Dec 1987

2 years

Vienna, Austria

Project Manager

Universal Bank Austria (XXX)

Reorganization of internal services and printing department.
Development of a cost reduction program.
Establishment of centralized purchasing for the entire bank/group.
Support in implementing the cost reduction measures.
Training of employees in procurement functions.

Jan 1986 - Dec 1987

2 years

Edewecht, Germany

Project Manager

Brick and Plastic Production (XXX)

Reorganization of the corporate group.
Organizational integration into Wienerberger AG.

Jan 1985 - Dec 1985

1 year

Vienna, Austria

Project Manager

Austrian Universal Bank Group, Raiffeisen Central Institution

Reorganization and realignment of branch organization with a focus on loans and securities.
Modeling of business processes with optimization approaches.
Support in site relocation.

Jan 1984 - Dec 1984

1 year

Vienna, Austria

Project Manager

Photo express lab chain (XXX)

Cost accounting and calculations.
Development of the business model.
Expansion planning.

Jan 1983 - Dec 1984

2 years

Vienna, Austria

Project Manager, Head of Materials Management

Glass industry (XXX)

Reorganization of the logistics area (purchasing, transportation, production planning).
Implementation of a new purchasing organization.
Optimization of production planning and control.
Support for the implementation of standard order processing software.

Jan 1982 - Dec 1982

1 year

Vienna, Austria

Project Manager

Ministry of Education (XXX)

Reorganization of the media service.
Conducting organizational and optimization workshops.

Jan 1981 - Dec 1983

3 years

Vienna, Austria

Project Manager, Head of Internal Audit and Organizational Development

Heinzel Group Europe, Paper industry (XXX)

Implementation and management of the internal group audit and organizational development.
Implementation of an internal control system (ICS) and establishment of an internal audit system.
Execution of various organizational projects.

Jan 1981 - Dec 1981

1 year

Vienna, Austria

Project Lead

Light Advertising (XXX)

Development of the business model.
Planning business operations.

Jan 1980 - Dec 1981

2 years

Vienna, Austria

Project Manager

Tour Operator / Travel Agency (XXX)

Restructuring the process and organizational structure.
Cost optimization of package deals, flight operations and hotel offers.
Calculating sales priorities to maximize contribution margins per departure date, destination and hotel.

Jan 1980 - Dec 1980

1 year

Vienna, Austria

Project Manager

Legal Publisher and Bookstore (XXX)

Feasibility study for digitizing legal literature (laws, court rulings, etc.) on digital media.
Concept for direct data access to a legal database.
Development of an information and metrics system for corporate management.

Jan 1979 - Dec 1980

2 years

Vienna, Austria

Project Manager

Management Consulting Subsidiary of a Bank (XXX)

Setting up a management consulting division.
Carrying out various consulting projects for corporate clients of the First Austrian Savings Bank.

Jan 1978 - Dec 1978

1 year

Vienna, Austria

Project Manager

Food Industry (XXX)

Conducting a company analysis.
Developing an efficiency improvement concept.

Jan 1977 - Dec 1977

1 year

Vienna, Austria

Project Manager

Agricultural Trading (XXX)

Conducting a company analysis.
Developing an efficiency improvement concept.

Jan 1976 - Dec 1976

1 year

Vienna, Austria

Project Manager

Photo Industry (XXX)

Conducting an organizational and personnel analysis.
Employee survey.
Development of an organizational and personnel development concept.

Jan 1976 - Dec 1976

1 year

Vienna, Austria

Project Manager

Paper Industry (XXX)

Personnel analysis.
Conducting a personnel development program.

Jan 1976 - Dec 1976

1 year

Hamburg, Germany

Project Manager

Pharmaceutical Industry (XXX)

Conducting a company analysis to identify areas for improvement.
Assisting in the implementation of a reorganization.

Jan 1975 - Dec 1975

1 year

Pitten, Austria

Project Manager

Paper Industry (XXX)

Conducting a personnel analysis to identify reorganization measures.
Development of a personnel development concept.
Long-term implementation of the personnel development concept.

Jan 1974 - Dec 1975

2 years

Vienna, Austria

Project Manager, Executive Assistant to Management

Austrian Automobile Club (XXX)

Conducting a company analysis and developing an efficiency improvement program.
Development and implementation of an employee activation program.
Planning and conducting a management workshop.
Member opinion surveys.

Jan 1973 - Dec 1973

1 year

Vienna, Austria

Project Manager

Publishing House (XXX)

Conducting a company analysis.
Creating a reorganization concept.

London, United Kingdom

External Examiner and Researcher

Middlesex University London

Research activities on digitizing knowledge-related and knowledge-intensive work.
External Examiner for PhD examinations.

Vienna, Austria

University Lecturer, Organizational Manager and Secretary General

Vienna University of Economics and Business

University lecturer and organizational manager for the Post Graduate Management program.
Research project 'New methods for creditworthiness assessment' commissioned by the Austrian banking sector.
Secretary General of the Institute for Economic and Administrative Management at the Interdisciplinary Institute for Corporate Management.

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Banking and Finance, Education, Manufacturing, Automotive, Professional Services, and Retail.

Banking and Finance

Education

Manufacturing

Automotive

Professional Services

Retail

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Project Management, Operations, Strategy, Information Technology, Research and Development, and Finance.

Project Management

Operations

Strategy

Information Technology

Research and Development

Finance

Skills

Hospital Diagnosis System (Stress Test For Hospitals)

Development Of A Toolkit To Identify Problem Areas In Healthcare Organizations
Diagnostic System For Weaknesses In Hospitals
System For Developing Optimization Measures

Corporate Planning And Control

Development Of Vision, Mission, Guiding Principles, Goals, And Strategies, E.g., In Workshops
Design, Modeling, And Implementation Of Business Processes That Support Achieving Defined Goals And Strategies (Business Process Management With Various It Tools)
Development Of Cause-and-effect Models And Creation Of Strategy Maps, Balanced Scorecards, Etc.
Creation Of Strategy Maps Or Scorecards And Their It Implementation
Definition And Creation Of Controlling Dashboards (With Various It Tools)
Implementation Of Integrated Internal Control Systems (Ics)
Training And Monitoring For The Implementation Of Corporate Management Systems

Strategy Development And Change Management

Support For Strategic Realignment, Restructuring, And Reorganization Of Companies/organizations
Ensuring That The Implementation Of New Strategies, Structures, Systems, Processes, Or Behaviors In The Company Is Goal-optimized, Low In Conflict, And Accepted (Systemic Approach)
Introduction Or Further Development Of Integrated Interdisciplinary Management Systems

Planning, Control, And Monitoring Of Companies With Product Lifecycle Management

As-is Analysis Of The Value Chain And Management And Support Processes Based On Business Processes And Management Systems For The Entire Company
Development Of The Target Business Processes, Systems, And Methods Based On Process Analysis
Design And Implementation Of Product Lifecycle Management Systems
Optimization Of The Value Chain Using Plm Software Systems

Project Management / Multi-project Management Iso 21500

Design Of Company-specific Project Management Systems, Definition Of The Project Management Toolset, And Selection Of Project Management Tools
Training And Implementation Of Project Management
Implementation Of Project Controlling Systems
Many Years Of Practical Experience As A Project Manager/leader Of Complex Projects Both Nationally And Internationally

Risk Management (Rm) Iso 31000 And Onr 49000, And It Risk Management

Design Of Risk Management Systems
Development Of Documentation And Tools For The Isms
Review Of Business Processes Regarding Risk Potentials
Creation Of Risk Information Systems (Intranet, Extranet, Internet)
Training Of Employees And Responsible Parties
Conducting Internal Audits
Preparation For External Certification Audits According To Iso 31000

Multifunctional Process Management

Development Of The Fundamentals Of Interdisciplinary Process Management
Design Of The Business Process Map And Integration Of The Organization's Management Systems
Modeling Of As-is Processes, Optimization Of To-be Processes With Simulation Models (Time And Cost Simulations)
Implementation Of Multifunctional Process Management
Creation Of A Code Of Practice For Process Management And Training Materials
Training Of Participants (Employees, Process Owners, Responsible Parties, External Partners, Etc.)
Development Of Process Monitoring Systems
Conducting Process Audits

Quality Management (Qm) Iso 9001

Design Of Quality Management Systems
Development Of Documentation, Processes, And Tools For Qm
Creation Of Qm Information Systems (Intranet, Extranet, Internet)
Training Of Employees And Qm Bodies (Quality Managers, Internal Auditors, Process Owners, Management And Executives, Etc.)
Conducting Internal Audits
Preparation For External Certification Audits According To Iso 9001

It Service Management (Itsm) Iso 20000 / Itilv3

Design Of Itsm Systems
Development Of Documentation And Tools For Itsm
Modeling Or Adapting Processes To Itil Requirements And Service Management Processes
Creation Of Itsm Information Systems (Intranet, Extranet, Internet)
Training Of Employees And Responsible Parties
Conducting Internal Audits
Preparation For External Certification Audits According To Iso 20000

Software Development And Software Lifecycle Management

Software Lifecycle Iso 12207
System Lifecycle Iso 15288
Spice
Information Management

Information Security Management (Isms) Iso 27001

Design Of Information Security Systems
Development Of Documentation, Policies, And Tools For The Isms
Modeling Or Adapting Processes To Isms Requirements
Creation Of Isms Information Systems (Intranet, Extranet, Internet)
Training Of Employees And Responsible Parties
Conducting Internal Audits
Preparation For External Certification Audits According To Iso 27001

Change Management (According To Itil)

Implementation Of Systems For It-relevant Changes And Ensuring That It Infrastructure Adjustments Are Carried Out According To Itil In A Controlled, Efficient, And Low-risk Manner

Cost Reduction And Efficiency Improvement Programs – Corporate Diagnosis System (Uds)

Conducting Corporate Diagnoses To Systematically Identify Weaknesses And Success Potentials (Self-developed System As Part Of A Research Project At The University Of World Trade And Ongoing Practical Development)
Evaluation Of The Diagnosis Results
Development Of Cost Reduction And Efficiency Improvement Measures
Support In Implementing The Measures

Customer Satisfaction Management

Development, Implementation, Operation, And Optimization According To Iso 10001 And Subsequent

Knowledge Management

Design And Implementation Of Knowledge Management (Iso 30.401 / Din 91218 / Cwa 14924, Etc.)

Languages

German

Native

English

Advanced

Education

Vienna University of Economics and Business

Studies completed with the first diploma exam, diploma thesis, and exams up to the second diploma exam · Vienna, Austria

University of World Trade

Post Graduate Management, Austrian university program in business and administrative management · Business and Administrative Management · Vienna, Austria

Middlesex University London

Doctorate in Business Administration · Business Administration · London, United Kingdom

...and 1 more

Certifications & licenses

CMC Certified Management Consultant

incite / UBIT-WKO

Statistics

Experience

Total positions 78

Experience in Banking and Finance 30.5 y

Avg length 1 y 7 m

Longest experience 18 y 2 m

Global Experience

Countries worked in 13 (Austria, Germany, Czech Republic, Russian Federation, Azerbaijan, +8)

Primary country Austria

Expertise

Recent roles Project Manager, Consultant, Subproject Manager

Main industries Banking and Finance, Education, Manufacturing

Main business areas Project Management, Operations, Strategy

Qualifications

Highest degree Doctorate

Certifications earned 1

Profile

Created

January 2026

Need a freelancer? Find your match in seconds.

Try FRATCH GPT

Frequently asked questions

Do you have questions? Here you can find further information.

Where is Heinz based?

Heinz is based in Vienna, Austria.

What languages does Heinz speak?

Heinz speaks the following languages: German (Native), English (Advanced).

How many years of experience does Heinz have?

Heinz has at least 54 years of experience. During this time, Heinz has worked in at least 12 different roles and for 70 different companies. The average length of individual experience is 1 year and 9 months. Note that Heinz may not have shared all experience and actually has more experience.

What roles would Heinz be best suited for?

Based on recent experience, Heinz would be well-suited for roles such as: Project Manager, Consultant, Subproject Manager.

What is Heinz's latest experience?

Heinz's most recent position is Project Manager at Industry and trading company.

What companies has Heinz worked for in recent years?

In recent years, Heinz has worked for Industry and trading company, Bank (XXX), Service Digitalization Development (XXX), Branch Universal Bank Upper Austria (XXX), and International Automotive Corporate Group.

Which industries is Heinz most experienced in?

Heinz is most experienced in industries like Banking and Finance, Education, and Manufacturing. Heinz also has some experience in Automotive, Professional Services, and Retail.

Which business areas is Heinz most experienced in?

Heinz is most experienced in business areas like Project Management, Operations, and Strategy. Heinz also has some experience in Information Technology, Research and Development, and Finance.

Which industries has Heinz worked in recently?

Heinz has recently worked in industries like Education, Automotive, and Banking and Finance.

Which business areas has Heinz worked in recently?

Heinz has recently worked in business areas like Research and Development, Project Management, and Product Development.

What is Heinz's education?

Heinz holds a Doctorate in Business Administration from Middlesex University London and a Master in Management Consultancy from FH Burgenland, incite / Austrian Institute of Management.

Does Heinz have any certificates?

Heinz has 1 certificate: CMC Certified Management Consultant.

What is the availability of Heinz?

Heinz is immediately available for suitable projects.

What is the rate of Heinz?

Heinz's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.