Jörg P.-Product Owner, IT Project Manager and Business Analyst
Check rate
Experience
Process Manager (70%) / Business Analyst (30%)
T-Mobile Austria GmbH (Magenta)
- BSS system implementation for B2B / transformation of the central B2B system landscape
- End-to-end business responsibility for defining, structuring and prioritizing key B2B business processes as part of a complex BSS transformation.
- Work in an agile, SAFe-like setup with multiple teams involved, along with regular coordination with business, IT, solution design and architecture.
- Translation of business requirements into implementable epics, features, user stories, process models and acceptance criteria as the basis for technical implementation.
- Close collaboration with solution design and architecture to assess technical dependencies, interfaces, data flows and system impacts.
- Management of target process design as the basis for implementation in Infonova BSS.
- Interface management between business departments, IT, architecture, development and operational units, including facilitation of cross-functional workshops.
- Ensuring process consistency, governance, decision-making capability and business acceptance as part of the system implementation.
Project Manager (20%) / Business Consultant (80%)
ERGO Vorsorgemanagement GmbH
- Implementation of a CRM system (EspoCRM) to digitize sales processes
- Design of a scalable CRM architecture including data model and system integration
- Translation of business requirements into user stories and management of implementation
- Process automation using n8n and AI-supported workflows
IT Project Manager (40%) / Business Analyst (60%)
A1 Telekom Austria AG
FTTH rollout program
Business management and specification of IT requirements from the B2B Business Unit in the form of epics, features and user stories.
Coordination of technical requirements, interfaces and system dependencies with IT, architecture, development and operational units.
Prioritization and tracking of implementation in close collaboration with delivery teams and stakeholders.
Ensuring business acceptance and consistent implementation across multiple systems and process steps.
Product launch “Cyber Defense Business”
Definition of the Sales-to-Activation process for a new B2B security product.
Specification of IT requirements, including interface integration with ServiceNow (ITSM) and implementation in the A1 Marketplace.
Coordination of business, IT, service management and operational units for the product launch.
Self-employed Consultant
Self-employed Consultant
- Advising private and business customers on wealth building, retirement planning and liquidity management as a state-certified insurance agent and company pension scheme expert
- Implementation of a cloud-based CRM solution for the sales team
Agile Project Manager (30%) / Product Owner (70%)
Compax Software Development GmbH
End-to-end responsibility for requirements, backlog, prioritization and business coordination as part of a complex BSS/CRM system implementation for an international telecom customer.
Gathering and structuring requirements with customers and business departments in workshops.
Translation of business and technical requirements into epics, user stories and acceptance criteria.
Maintenance and prioritization of the product backlog as well as preparation and participation in PI planning.
Close coordination with Scrum teams, architecture, development and customer stakeholders.
Release and incident management as well as management of resources, budget and implementation.
Supporting the sales team with tender responses and business and technical solution outlines.
B2B Project Manager (30%) / Product Manager (70%)
UPC Business Austria GmbH / T-Mobile Austria GmbH
- Project Manager (B2B Product Management) for:
- B2B product & service implementations
- Various migration projects in an international environment
- Introduction of various new hardware & systems
- Product Manager / Product Owner for the products:
- Domain Services & Web Hosting
- e-card & Internet
- School Network Solutions
- Business Internet Cable
- B2B product catalog & roadmap coordination
Project Manager (80%) / Utilisation Manager (20%)
update sales GmbH
- Project Management
- International FinancialForce PSA (Professional Services Automation) software rollout within the Aurea Group with Salesforce integration
- Evaluation, implementation and further development of a project and resource management solution within update Professional Services
- Various internal organisational and optimisation projects (e.g. integration of update.CRM with the PPM solution)
- Project Management Office
- Support in building and optimising processes in the professional services environment
- Controlling, governance & reporting
- Training & coaching
- PMO application responsibility (CA Clarity PPM, SharePoint, Jira, ...)
- Utilisation Management
- Monitoring and managing resource utilisation
- Central point of contact for internal and external resource requests
- Commissioning of implementation partners
Senior Consultant (Project & Portfolio Management) (80%) / Technical Project Manager (20%)
CA Software Österreich GmbH
- Design of project & portfolio management solutions across various industries
- Analysis, implementation and customisation of PPM solutions with CA Clarity for international customers
- Analysis and implementation of various reports as part of PPM implementations
- Technical sales for IT Governance, New Product Development, Project Management Office
- Product training, process consulting & workshops
Product Manager (Information Services)
ÖBB Dienstleistungen GmbH
- IT Product Management for central IT services across the entire group
- Service level management according to ITIL, including the preparation and coordination of Service Level Agreements.
- License & Contract Management for software licenses across the entire group.
- Sub-project responsibility in the group-wide IT standardisation project for workstations and mobile business.
Software Designer (Multimedia Communication Solutions)
Kapsch CarrierCom AG
- Design and implementation of a VoIP-based voice mailbox & IVR solution with a web-based management interface
- Project responsibility for implementing a knowledge management platform using social software
- Database responsibility
- Design and development of client/server applications for the Kapsch MissisSIPpi hosted IP PBX and mobile PBX solution
- Technical responsibility for the architecture and implementation of a web-based prototype for controlling multimedia content (Home Gateway)
Software Developer (BU Communication)
Materna GmbH
- Architecture, design, documentation and testing in the area of "Mobile Communication" (Web, WAP, SMS)
- Development of .NET components, web services and applications for the "A1 Mobility Services" Mobile Application Platform to mobilize Microsoft Exchange
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Telecommunication, Insurance, Banking and Finance, and Transportation.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Project Management, Information Technology, Product Development, Operations, Sales, and Finance.
Summary
Experienced Product Owner, IT Project Manager and Business Analyst with a focus on complex digitalization and system integration projects at the intersection of business departments, IT, solution design and architecture.
Many years of experience with end-to-end responsibility for products, platforms and business processes – from structured requirements gathering through epics, user stories, prioritization and backlog management to business acceptance.
Experience in agile and scaled working environments, including coordination with multiple teams, architecture/solution design units, stakeholders and management committees.
Skills
Many Years Of Experience As An It Project Manager, Business Analyst, Product Owner And Process Manager In Complex Digitalization, Platform And Transformation Projects.
Link Between Business Departments, It, Solution Design, Architecture And Development – Translating Complex Requirements Into Implementable It Solutions.
Strong Expertise In Optimizing End-To-End Business Processes (E.G. Sales-To-Activation, Order-To-Cash) As Well As Structuring Requirements, Data Flows And System Dependencies.
Experience In Agile And Scaled Setups, Including Epics, Features, User Stories, Backlog Management, Pi Planning, Dependency Management And Business Acceptance.
Strong Stakeholder Management, Workshop Facilitation And Establishment Of Governance, Release And Decision-Making Structures.
Very Good Understanding Of System Landscapes, Enterprise Architecture, Interfaces, Data Models, Integration Scenarios And Operational Processes.
Business Analysis & Requirements Engineering: User Stories & Epics, Product Ownership, Backlog Management, Bpmn, Uml, Fit-Gap Analysis
Project Management & Delivery: Agile (Scrum, Kanban), Safe-Like Setups, Prince2, Pmi/Pma, Stakeholder Management, Governance, Release Management
Collaboration & Delivery Tools: Jira, Confluence, Miro, Microsoft Project, Microsoft Sharepoint, Microsoft Teams
Business Applications & Enterprise Platforms: Crm Systems (Update Crm, Espocrm, Salesforce), Bss/Oss, Servicenow, Sap, Ca Clarity Ppm
Integration & Process Automation: Interfaces & Integrations (Rest/Soap Apis), Sql, Data Modeling, Camunda (Bpmn), N8n
Ai & Digital Transformation: Chatgpt, Claude Code, Microsoft Copilot, Ai-Supported Business Analysis, Documentation & Knowledge Management, Workflow And Process Automation
Languages
Education
Danube University Krems
Master of Science, New Media Management · Professional MSc New Media Management · Krems an der Donau, Austria
University of Applied Sciences Wiener Neustadt
Dipl.-Ing. (FH), Information Technology · Precision, Systems and Information Engineering · Wiener Neustadt, Austria
Higher Technical Federal Teaching and Research Institute for Electrical Engineering, Wiener Neustadt
Electrical Engineering, Energy and Power Electronics · Wiener Neustadt, Austria
Certifications & licenses
EXIN Agile Scrum Product Owner & Scrum Master
Driving Licence A, C, E
State-Certified Insurance Agent & Company Pension Scheme Expert
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Jörg is based in Vienna, Austria and can operate in on-site, hybrid, and remote work models.
Jörg speaks the following languages: German (Native), English (Advanced).
Jörg has at least 23 years of experience. During this time, Jörg has worked in at least 11 different roles and for 11 different companies. The average length of individual experience is 2 years and 1 month. Note that Jörg may not have shared all experience and actually has more experience.
Based on recent experience, Jörg would be well-suited for roles such as: Process Manager (70%) / Business Analyst (30%), Project Manager (20%) / Business Consultant (80%), IT Project Manager (40%) / Business Analyst (60%).
Jörg's most recent position is Process Manager (70%) / Business Analyst (30%) at T-Mobile Austria GmbH (Magenta).
In recent years, Jörg has worked for T-Mobile Austria GmbH (Magenta), ERGO Vorsorgemanagement GmbH, A1 Telekom Austria AG, Self-employed Consultant, and Compax Software Development GmbH.
Jörg is most experienced in industries like Information Technology, Telecommunication, and Insurance. Jörg also has some experience in Banking and Finance and Transportation.
Jörg is most experienced in business areas like Project Management, Information Technology, and Product Development. Jörg also has some experience in Operations, Sales, and Finance.
Jörg has recently worked in industries like Information Technology, Telecommunication, and Insurance.
Jörg has recently worked in business areas like Project Management, Information Technology, and Product Development.
Jörg holds a Master in Professional MSc New Media Management from Danube University Krems and a Bachelor in Precision, Systems and Information Engineering from University of Applied Sciences Wiener Neustadt.
Jörg has 5 certificates. Among them, these include: EXIN Agile Scrum Product Owner & Scrum Master, Driving Licence A, C, E, and Microsoft Certified Professional.
Jörg is immediately available part-time for suitable projects.
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Calculated based on our freelancers’ daily rates as of 27 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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