Jörg Pallanich - Freelance IT Project Manager / Business Analyst
Experience
Freelance IT Project Manager / Business Analyst
A1 Telekom Austria AG
Project: Infrastructure Selling Tool
Joint development and documentation of the target process for infrastructure sales to business customers
Cross-functional coordination to find solutions
Overseeing implementations in the CRM system
Coordination of a field trial
Project: FTTH expansion program
Analysis and documentation of the project environment
Process definition in the FTTH expansion program
Specification of IT requirements from the B2B business unit in the form of epics and user stories
Project management with regard to IT implementations in a business context
Project: Product launch "Cyber Defense Business"
Definition of the sales to activation process
Specification of IT requirements for implementation in the A1 Marketplace and interface to ServiceNow
Project management with regard to IT implementations
Independent Consultant
Independent Consultant
- Advising private and business clients on asset building, retirement planning and liquidity management as a state-certified insurance agent and company pension expert
- Implementation of a cloud-based CRM solution for the sales team
Agile Project Manager / Product Owner
Compax Software Development GmbH
Project Management
Implementation of a BSS/CRM system for an international telecom customer
Release & incident management
Resource and budget planning
End-to-end responsibility
Product Owner
Gather requirements together with the client during workshops and define them as epics & user stories
Maintaining the product backlog & PI planning
Close coordination with the SCRUM teams
Presales
Supporting the sales team in responding to various tenders
B2B Project Manager / Product Manager / Product Owner
UPC Business Austria GmbH / T-Mobile Austria GmbH
Project manager (B2B product management) for:
B2B product & service implementations
Various migration projects in an international environment
Introduction of various new hardware & systems
Product Manager / Product Owner for products:
Domain services & web hosting
e-card & Internet
School network solutions
Business internet cable
B2B product catalog & roadmap coordination
Project Manager / Utilisation Manager
update sales GmbH
Project management:
International FinancialForce PSA (Professional Services Automation) software rollout within the Aurea group with SalesForce integration
Evaluation, implementation and further development of a project and resource management solution within update Professional Services
Various internal organizational and optimization projects
Project Management Office:
Contributing to the setup & optimization of processes in the professional service environment
Controlling, governance & reporting
Training & coaching
PMO application responsibility (CA Clarity PPM, SharePoint, Jira, …)
Utilisation management:
Monitoring and managing resource utilization
Central point of contact for internal and external resource requests
Contracting implementation partners
Senior Consultant (Project & Portfolio Management)
CA Software Österreich GmbH
- Design of project and portfolio management solutions for various industries
- Analysis, implementation, and customization of PPM solutions with CA Clarity for international clients
- Analysis and development of different reports as part of PPM implementations
- Technical sales in IT governance, new product development, and Project Management Office
- Product training, process consulting, and workshops
Product Manager (Information Services)
ÖBB Dienstleistungen GmbH
- IT Product Management
- Service Level Management according to ITIL (creation of Service Level Agreements)
- License & Contract Management for company-wide software licenses
- Subproject responsibility for the group-wide IT standardization project in the areas of workstations & mobile business
Software Designer (Multimedia Communication Solutions)
Kapsch CarrierCom AG
- Design and implementation of a VoIP-based voice mailbox & IVR solution with a web-based management interface
- Project responsibility for implementing a knowledge management platform using social software
- Database responsibility
- Design and development of client/server applications for the Kapsch MissisSIPpi hosted IP PBX and mobile PBX solution
- Technical responsibility for the architecture and implementation of a web-based prototype for multimedia content control (home gateway)
Software Developer (BU Communication)
Materna GmbH
- Architecture, design, documentation, and testing in the area of "Mobile Communication" (Web, WAP, SMS)
- Development of .NET components, web services, and applications for the mobile application platform "A1 Mobility Services" to mobilize Microsoft Exchange
Industry Experience
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Experienced in Telecommunication, Information Technology, Banking and Finance, Insurance, Professional Services, and Transportation.
Business Area Experience
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Experienced in Project Management, Information Technology, Product Development, Finance, Investments and M&A, and Business Intelligence.
Skills
- Extensive Knowledge In It, Web And Telecommunications
- Project, Process And Product Management Knowledge And Experience In Traditional And Agile Environments (Scrum, Prince2, Pma, Pmi, Itil, …)
- Solid New Media And Product Marketing Know-how
- Business Intelligence & Analytics
- Internet Technologies And Scripting Languages (Asp.net, Css, Html, Php, Xml, …)
- Object-oriented Analysis, Design And Programming (Uml, Java, C#.net, …)
- Database Modeling And Programming (Microsoft Sql Server, Mysql, Oracle)
- Good Operating System Skills (Microsoft Windows Workstation/server, Linux/unix, Macos)
- Project Management Tools (Microsoft Project, Open Workbench, Ca Clarity)
- Standard Software (Ms Office, Visio, Adobe Creative Suite, …)
- Enterprise Software (Confluence, Jira, Navision, Sharepoint, Sap, Financialforce, Salesforce, …)
Languages
Education
Danube University Krems
Master of Science, New Media Management · Professional MSc New Media Management · Krems an der Donau, Austria
University of Applied Sciences Wiener Neustadt
Diploma Engineer (FH), Information Technology · Precision, systems and information technology · Wiener Neustadt, Austria
Higher Federal Technical Teaching and Research Institute for Electrical Engineering, Wiener Neustadt
Electrical engineering, energy and power electronics · Wiener Neustadt, Austria
Certifications & licenses
EXIN Agile Scrum Product Owner & Exin Agile Scrum Master
Microsoft Certified Professional
Prince2 Foundation & Practitioner Certification
State-certified insurance agent
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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