Marcus Baßler-Business Analyst & Project Manager Process Management IT & Telecom Systems
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Experience
Business Analyst & Project Manager Process Management IT & Telecom Systems
Stadtwerke Bochum
- Leading the realignment and positioning of the 'Connect' division as a company-wide fiber optic business
- Overseeing the architectural redesign of system infrastructure, including optimizing processes and personnel structures
- Designing and implementing a comprehensive modernization strategy for IT and telecommunications systems
- Managing stakeholder relationships to ensure alignment between business goals and technology implementations
Co-founder & Advisor for Digital Transformation
Urban Art Kids
- Leading the founding of the non-profit association 'Urban Art Kids e.V.' to promote access to art for children
- Developing and implementing an initial set of support activities and programs to achieve the mission goals
- Overseeing the planning and concept phases for a blockchain-based platform for secure management, display, and exchange of children's physical and digital artworks
- Initiating the use of non-fungible tokens (NFTs) for rights management and evaluating the introduction of social coins to boost community engagement
Stakeholder and Project Manager
Liberty Networks GmbH
- Continuous coordination and communication with stakeholders throughout the entire project cycle
- Designing and implementing digital sales channels to optimize customer experience and sales process
- Introducing a program management framework to track project milestones and coordinate team activities
- Setting up a scalable and secure IT infrastructure as a solid foundation for operations
- Monitoring the order process from customer initiation to completion
- Coordinating system integration between ERP systems and Liberty Global to improve data exchange and operational efficiency
IT Senior Project Manager
goetel GmbH
- Responsible for end-to-end management of complex system architecture projects with a special focus on CRM, ERP, and the TKI module control platform
- Establishing a Program Management Office (PMO) to align project milestones with defined parameters
- Coordinating the implementation of the TKI module control platform to optimize data exchange through integrated system solutions
- Managing interfaces between CRM and construction processes to ensure smooth data exchange and workflow adjustments
- Supporting change processes, including effective stakeholder communication and workflow adaptation to support company goals
Project Manager
Tipico Co. Ltd
- Conducting end-to-end process analysis and optimization in retail using BPMN and creating corresponding documentation
- Initiating and performing risk analyses in the context of company-wide changes and transitions
- Ensuring financial compliance and collaborating with external auditors
- Implementing agile methods for quick identification and resolution of process bottlenecks
- Contributing to the design and implementation of an e-money solution to improve payment processes and increase customer satisfaction
Interim Manager, Product Management
Telefónica Germany GmbH & Co. OHG
- Led the consolidation of multiple fixed-line products to simplify and improve the product portfolio
- Refined the overall product strategy to align with business goals and market needs
- Implemented measures to increase the operational efficiency of the product line in support of the business strategy
Subproject Manager (Senior Project Management) - Manual Procedure Rollout
Toll Collect
- Developed and aligned the infrastructure for efficient operation of the manual procedure
- Led and developed a high-performing team to promote cohesion and focus on project goals
- Created and aligned a practical operational launch concept for effective implementation
- Evaluated and aligned operational issues to ensure a smooth rollout
- Coordinated involved departments company-wide to optimize collaboration and achieve project goals
Project Manager Media & Publishing
FUNKE MEDIENGRUPPE - FUNKE DIGITAL GmbH
- Introduced the e-paper format with technical infrastructure optimization to ensure an efficient editorial workflow
- Implemented new workflows to increase efficiency and quality, focusing more on customer orientation
- Oversaw the development and group-wide rollout of a scalable subscription and rights management platform using Lean and Agile methods
Subproject Manager
Cornelsen Verlag GmbH
- Implemented new XML schemas (DITA) to modernize the data architecture and enable content reuse across different platforms
- Conducted a comprehensive evaluation, documentation, and consolidation of existing BPMN processes to optimize workflows and increase operational efficiency
Industry Experience
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Experienced in Utilities, Retail, Media and Entertainment, Arts and Crafts, Information Technology, and Telecommunication.
Business Area Experience
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Experienced in Project Management, Information Technology, Operations, Product Development, Audit, and Finance.
Summary
In a complex and dynamic environment, I bring over two decades of experience in managing strategically significant projects and initiatives. Specialized in handling challenging transitions and complex team dynamics, I operate at the highest level with focused calm.
Skills
Strategic Consulting & Change Management:
- Agile Transformation: Managing Digital Transformation Processes And Applying Agile Methods.
- Business Innovation: Advising On Innovation Strategies Focused On Growth And Scalability.
- Crisis Management: Experience Handling Projects In Critical Phases And Stabilizing Them According To The Original Project Goals.
- Stakeholder Engagement: Building And Maintaining A Strong C-level Network And Communicating Effectively With Stakeholders.
International Project Management/product Development:
- Agile And Scrum Methodology: Proficient Use Of Agile Tools And Methods For Efficient Project And Product Development.
- Cross-functional Leadership: Leading Cross-functional Teams And Coordinating Effectively Across Departments And Stakeholders.
- Product Lifecycle Management (Plm): Experience Guiding Products From Idea To Market Launch.
Leadership Skills:
- Team Development: Successfully Building And Leading High-performance Teams.
- Conflict Resolution: Ability To Resolve Conflicts Constructively And Foster A Positive Work Environment.
- Result-driven Leadership: Goal-oriented Leadership That Contributes To Achieving Company Objectives.
Cross-industry Experience:
- Telecommunications
- Automotive
- Media
- Internet
- Mobile Entertainment
- …
Languages
Education
Degree in Business and Law
Training as an IT Specialist
Specialized training in fashion and portrait photography
Statistics
Experience
Expertise
Profile
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