Marcus Baßler-Business Analyst & Project Manager Process Management IT Telecom Systems
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Experience
Business Analyst & Project Manager Process Management IT Telecom Systems
Stadtwerke Bochum
- Led the realignment and positioning of the 'Connect' sector as a company-wide fiber-optic business
- Oversaw the architectural redesign of the system infrastructure, including process and staff structure optimization
- Designed and implemented a comprehensive modernization strategy for the IT and telecommunications systems
- Managed stakeholder relationships to ensure alignment between business goals and technological implementations
Co-Founder & Consultant for Digital Transformation
Urban Art Kids
- Led the founding of the nonprofit association "Urban Art Kids e.V." to promote access to art for children
- Developed and implemented an initial set of support activities and programs to achieve the mission goals
- Oversaw the planning and concept phases for a blockchain-based platform for the secure management, presentation, and exchange of children's physical and digital artworks
- Initiated the use of Non-Fungible Tokens (NFTs) for rights management and evaluated the introduction of social coins to increase community engagement
Stakeholder and Project Manager
Liberty Networks GmbH
- Continuous coordination and communication with stakeholders throughout the entire project cycle
- Conceptualized and implemented digital sales channels to optimize the customer experience and sales process
- Introduced a program management framework to track project milestones and coordinate team activities
- Set up a scalable and secure IT infrastructure as a solid foundation for business operations
- Monitored the order process end to end, from customer initiation to completion
- Coordinated system integration between ERP systems and Liberty Global to improve data exchange and operational efficiency
Senior IT Project Manager
goetel GmbH
- Responsible for the holistic management of complex projects in system architecture, with a special focus on CRM, ERP, and the TKI construction control platform
- Established a Program Management Office (PMO) to synchronize project milestones with the given framework conditions
- Coordinated the implementation of the TKI construction control platform to optimize data exchange through integrated system solutions
- Managed the interfaces between CRM and construction processes to ensure smooth data exchange and adjustment of workflows
- Supported change processes, including effective stakeholder communication and adaptation of workflows to support company goals
Project Manager
Tipico Co. Ltd
- End-to-end process analysis and optimization in retail using BPMN and creation of the corresponding documentation
- Initiated and carried out risk analyses in the context of company-wide changes and transitions
- Ensured financial compliance and worked with external auditors
- Implemented agile methods to quickly identify and resolve process bottlenecks
- Contributed to the design and implementation of an e-money solution to improve payment processing and increase customer satisfaction
Interim Management Product Management
Telefónica Germany GmbH & Co. OHG
- Led the consolidation of several fixed-line products to simplify and improve the product portfolio
- Refined the overall product strategy to align with business goals and market requirements
- Implemented measures to increase the operational efficiency of the product line in support of the business strategy
Subproject Manager (Senior Project Management) Operational Launch of Manual Process
Toll Collect
- Developed and aligned the infrastructure for the efficient operation of the manual process
- Led and developed a high-performing team to strengthen cohesion and alignment with project goals
- Created and coordinated a practical operational launch concept for effective implementation
- Evaluated and aligned operational topics to ensure a smooth rollout
- Coordinated involved departments across the company to improve collaboration and achieve project goals
Project Manager Media & Publishing
FUNKE MEDIENGRUPPE - FUNKE DIGITAL GmbH
- Introduced the e-paper format and technically optimized the infrastructure to ensure an efficient editorial workflow
- Implemented new workflows to increase efficiency and quality, with a focus on stronger customer orientation
- Supervised the development and group-wide rollout of a scalable platform for subscriber and rights management using Lean and Agile methods
Subproject Manager
Cornelsen Verlag GmbH
- Implemented new XML schemas (DITA) to modernize the data architecture and enable content reuse across different platforms
- Carried out a comprehensive evaluation, documentation, and consolidation of existing BPMN processes to optimize workflows and increase operational efficiency
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Utilities, Retail, Media and Entertainment, Arts and Crafts, Information Technology, and Telecommunication.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Project Management, Information Technology, Operations, Product Development, Audit, and Finance.
Summary
In a complex and dynamic environment, I bring more than two decades of experience in managing strategically important projects and ventures. Specializing in handling challenging transition phases and complex team dynamics, I work at the highest level with focused calm.
Skills
Strategic Consulting & Change Management:
- Agile Transformation: Managing Digital Transformation Processes And Applying Agile Methods.
- Business Innovation: Advising On Innovation Strategies With A Focus On Growth And Scalability.
- Crisis Management: Experience In Handling Projects In Critical Phases And Stabilizing Them In Line With The Original Project Goals.
- Stakeholder Engagement: Building And Maintaining A Strong C-Level Network And Communicating Effectively With Stakeholders.
International Project Management/Product Development:
- Agile And Scrum Methodology: Skilled Use Of Agile Tools And Methods For Efficient Project And Product Development.
- Cross-Functional Leadership: Leading Interdisciplinary Teams And Coordinating Effectively Between Different Departments And Stakeholders.
- Product Lifecycle Management (Plm): Experience Supporting Products From Idea Generation To Market Launch.
Leadership Skills:
- Team Development: Successful Development And Leadership Of High-Performance Teams.
- Conflict Resolution: Ability To Resolve Conflicts Constructively And Promote A Positive Working Environment.
- Result-Driven Leadership: Goal-Oriented Leadership That Contributes To Achieving Company Objectives.
Cross-Industry Experience:
- Telecommunications
- Automotive
- Media
- Internet
- Mobile Entertainment
- …
Languages
Education
Studies in Business/Law
Training as an IT specialist
Specialized training in fashion and portrait photography
Statistics
Experience
Expertise
Profile
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