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• Managing the further development of IT network service management

• Overall leadership of the transition, consulting on the transition of IT network services

• IT coordination of a tender in the area of IT network services

For (3) Further development of IT network service management Managing follow-up work for the transition (including setup of issue management) Managing and monitoring the performance of external service providers Consulting and managing the further development of IT network service management (processes, procedures, organization, tools)

For (2) Transition of IT network services Overall leadership of the transition (transfer of operational responsibility for IT network services to an IT service provider) Definition and setup of transition governance Planning and tracking of milestones, dependencies and cutover windows Managing the preparation, achieving operational readiness & process/tool integration Carrying out service handovers (cutover, parallel run, stabilization) Ensuring risk management, progress tracking, steering committee and management reporting, stakeholder management

For (1) IT coordination of the IT network services tender Managing all IT work streams of an IT network tender Coordinating the creation of all service descriptions IT review / evaluation of offers IT representative in bidder talks/negotiations Creating presentations/decision papers

• Analyzed as-is patient data (with regard to demographics, length of stay, revenues per stay etc.) as well as hospital data (e.g., available beds, availability of medical staff etc.)
• Built scenario planning tool to determine potential hospital capacity and utilisation as well as demand for medical staff
• Used results to determine which additional capacities (especially medical staff and additional capacities) need to be realized in the coming 5 years to accommodate case numbers

IT infrastructure / SAP Grantor / SAP BTP transformation project at the Berlin Ministry of Finance to digitalize public funding programs. The goal was a clean-core-oriented SAP BTP solution architecture with CAP/RAP services, APIs, integrations, and operational readiness for run, AMO, and AMS structures.

• Industry: Federal authority, FM Berlin
• Budget 2026: 5 million EUR
• Planned budget for 2027: 8.7 million EUR
• Team size: 45 FTE

• Led the project to introduce AI tools for creative teams for image, video, and text creation (Yuma, Google, Flux, cogniwerk.ai, comfy.ai)
• Relaunched Asana and rolled it out to 100 users for shared workflow management and KPI reporting
• Managed the pilot project for the creative workflow automation tool Bannerflow
• Contributed to the overall marketing restructuring project focused on organizational structure and processes

• Role & Scope Responsible for realigning a unit of 600+ people as part of the top leadership team. Led a team of agile coaches and oversaw the entire transformation architecture – strategic, structural and cultural.

• Result The organization was fundamentally professionalized – reduced friction and costs, faster execution, higher team motivation and visibly more effective leadership.

Key Contributions

• Redesigned strategy and implementation processes
• Created a clear link between vision, priorities and operational execution
• Established business-IT alignment and communication structures
• Embedded shared goals, priorities and decision paths
• Developed a leadership-operating model
• Strengthened roles, responsibilities and leadership culture
• Introduced a unit-wide impediment removal process
• Systematically identified obstacles, assigned owners and developed solutions
• Consolidated 35+ Jira boards
• Created cross-unit manageability and transparency
• Led a team of agile coaches; established skill matrices and improvement processes
• Solidified a learning and development culture

PMO | AI Incubator Debt Collection/Financial Services Establishment and implementation of a cross-functional project and governance structure for one of Europe’s leading technology-driven debt collection firms. Focus on collaboration across business units, identification of AI use cases, scaling of data-driven business processes and automation of AI-supported customer interactions.

Strategy and Efficiency Consultant | Retail Analysis, identification, and optimization of inefficient workflows with the goal of increasing employee productivity, improving communication flows, and better aligning the organization with strategic business objectives.

PMO | Big Pharma Establishment of agile working processes and organizational structures, as well as coaching of a cross-functional business unit of a major vaccine manufacturer to enhance efficiency, transparency, and collaboration. Design and implementation of a structured onboarding program to enable more efficient scaling of headcount, along with the establishment of sustainable formats for knowledge sharing and transfer within the organization.

Project Manager | Big Pharma Management and support of the tendering and procurement process for an innovation project aimed at improving efficiency in vaccine management, including coordination of internal and external stakeholders.

Project Manager | Big Pharma Identification and evaluation of additional vaccination sites beyond traditional medical practices. Development of a pilot concept considering regulatory requirements as well as diverse market and stakeholder interests.

Strategy Consultant | Automotive & Retail Development of a market analysis on “innovation in retail” for a luxury automotive manufacturer, including an international benchmark of current trends and innovations. The project included analyzing innovative retail store concepts, experience centers, and showrooms with a focus on interactivity and technology, as well as deriving recommendations on brand fit and customer experience to support the design of a new, forward-looking brand store.

Product Owner | Automotive Management of the integration of a service provider’s SDK for identity verification into the OEM’s system landscape, ensuring secure driver authentication before enabling safety-critical features. Responsibilities included managing technical, contractual, and process requirements, leading the tendering process, forecasting usage, and preparing management reports, while working closely with IT development, legal, compliance, customer service, and procurement teams.

Product Owner | Automotive Responsible for ensuring GDPR-compliant documentation of software components and establishing proper processes for data processing and storage. This included creating records of processing activities, managing data processing agreements, and overseeing the review and update of privacy policies, as well as defining and implementing requirements to ensure data security and integrity.

Interim Head of Buying & Category Management | E-Commerce Led the strategic and operational development of the buying department of a fashion e-commerce company, with full responsibility for process optimization and budget management. The role involved building and maintaining supplier relationships, negotiating contracts, and managing a team of 7–10 direct reports, including recruiting and onboarding new employees and a new Head of Buying & Planning. Additionally, a standardized onboarding program was designed and implemented, and close collaboration with the CEO and cross-functional teams ensured alignment with the overall business strategy.

Product Owner | Aviation Led the relaunch of a private jet airline’s website, including the redesign of backend and content management systems. The role covered gathering and structuring stakeholder requirements, defining functional specifications, shaping the visual design and user experience, and coordinating the development team to ensure timely and high-quality implementation.

Consultant | Various Projects: Digital Transformation Retail Provided consulting services on digital transformation, customer engagement/CRM, digital store concepts, and omnichannel strategies. This included developing forward-looking concepts, managing agile software development projects for mobile applications, collaborating closely with developers and UX/UI designers, and supporting IT recruiting efforts.

• Development and optimization of holistic full-funnel marketing strategies
• Analysis and evaluation of existing tracking and attribution models
• Development of recommendations to optimize data flow and tool integration
• Deriving insights based on performance data
• Creating management reports and deriving strategic recommendations for the C-level
• Developing an integrated, data-driven approach to manage digital marketing and communication activities

• Developed a 5-chapter change story and vision and communicated it in a global virtual town hall to 800 people
• Set up a transformation team and co-created an organizational analysis to identify strengths and challenges for strategy implementation
• Conducted a top management workshop to reflect the analysis results, develop change measures, and create ownership for transformation implementation
• Developed a PO and tribe concept to establish (agile) practices and roles that promote global collaboration across different sites and plants
• Organized an offsite event to activate the top 60 leaders for transformation execution and to implement the vision and strategy
• Handled multi-stakeholder management and project management for all interest groups (HR, C-level, works council)
• Designed and conducted communication events ("roadshows") at all plant locations to inform about the organizational analysis and involve them in the path forward for strategy implementation (from awareness to ownership to commitment)