Enterprise Resource Planning Experts in Berlin

Driving AI model quality at scale — evaluating prompt-response accuracy, flagging edge cases, and maintaining SLA-compliant workflows across distributed global teams.

• Analyse AI prompts and side-by-side model outputs to assess response quality, factual accuracy, relevance, consistency, and compliance with project evaluation guidelines.
• Perform fact-checking, data validation, troubleshooting, issue identification, and edge-case review to improve quality standards across AI training support workflows.
• Use Google Sheets, Google Docs, and browser-based tools to document findings, maintain evaluation logs, track issue patterns, and support workflow optimisation in a remote environment.
• Create clear written justifications, review summaries, and KPI-oriented reporting focused on accuracy, turnaround time, documentation completeness, defect identification rate, and SLA adherence.

Ensuring project coordination for the implementation of Microsoft Dynamics 365 Finance & Operations: stakeholder management, meeting coordination, open issue tracking, task prioritization and knowledge transfer between business units and IT.

• Advising companies on building, migrating and optimising BI and reporting landscapes (Power BI, SQL, Python, ETL)

• 5 client engagements in real estate and finance since 05/2025: taking over and stabilising existing reporting, automating recurring standard and management reports, building cash-flow models

• Proposal and feasibility assessments for BI and reporting projects

• Using AI-assisted development (Claude Code) to accelerate automation, tooling and web/app development

• Custom ERP system

• Problem: A client's core processes ran on scattered, siloed Excel files with no central data storage – error-prone, hard to scale and impossible to analyse end-to-end.

• Approach: Captured the business processes and requirements, modelled the data and developed iteratively together with the business team.

• Implementation: Built a tailored, web-based ERP system with a central database, role-based modules and automated reporting – delivered using AI-assisted development in Claude Code.

• Timesheet app

• Starting point: Time tracking based on an overgrown, macro-heavy Excel template – maintenance-intensive, single-user and error-prone.

• Implementation: Migrated all functionality and VBA macros into a standalone web app with central data storage, multi-user support and automated reporting.

• Cash-flow modelling

• Starting point: The existing cash-flow model covered standing investments only; project developments were missing from steering.

• Implementation: Built and extended the CF model to include project-development cash flows.

• Optimisation: Reviewed and optimised existing CF models and expanded the KPI outputs for reporting and steering.

• Responsibilities:
• Collaborate with Product Owner to define functional and technical requirements
• Quarterly Roadmap definition with Executives and Product Owner
• Fix bug and develop new features in Go and Typescript
• Manage and mentor full stack engineering team
• System Design in a micro-service environment
• Guarantee application security
• Improve engineering efficiency and deliverable quality
• Support automation with agentic-AI workflow
• Achievements:
• Improved security and data privacy awareness in the team with workshops around best practices, security measures and attacks types
• Conceptualized, designed and successfully released a new real-time chat application for our partners improving partner/company relationship and collaboration efficiency in Go and Typescript
• Reduced meeting hours for engineers by restructuring projects preparation workflow in collaboration with product team

• Built a JTBD-based prioritization framework for 3,000+ accumulated feature requests, identified 27 broker jobs, validated 8 through 25 user interviews, and used the resulting job map as a live prioritization filter for all incoming channels (Upvoty, CSAT, consulting tickets).
• Responsible for the Scout24 Lighthouse initiative: Document Intelligence with full RAG architecture (semantic chunking, bge-m3 embeddings, pgvector, BM25+Dense hybrid retrieval).
• Reduced lead time of customer feature requests to 3.1 days through code analysis, ticket specification, and independent implementation using a coding agent (Codex).
• Developed an LLM-based support agent (GPT-4o mini, Codex-generated merge requests) that reduced 3rd-level escalations from 40% to 5% of all monthly tickets.
• Integrated six partners through technical coordination, specification, backlog and release management, and led seven full stack developers.
• Eliminated regulatory exposure for brokers in six weeks through risk analysis (BGH ruling on distance selling/GDPR), new audit features, and coordination with legal and data protection officers.

• Led development of 15+ microservices (Java 17, Spring Boot) driving customer interactions; migrated from on-prem to GCP Kubernetes, improving scalability and reducing infra cost by 20%.
• Optimized user services with CouchDB caching and API refactoring, cutting response times by 35% and enhancing customer experience.
• Implemented canary deployments, FluxCD GitOps, and CI/CD optimizations in GitLab, reducing release lead time by 25% and enabling zero-downtime rollouts.
• Set up Grafana health checks and Anodot alerts for latency, error, and throughput monitoring, reducing MTTR by 40%.
• Built secure APIs using OAuth2, DPoP, and Gatekeeper, integrated REST and GraphQL, and achieved 90%+ test coverage with unit and E2E tests.
• Mentored junior developers, promoted Agile best practices, and collaborated cross-functionally to deliver high-impact, reliable customer-facing features.

• Teaching knowledge about modern technologies
• Interactive teaching using tools such as miro

• International expansion & segment strategy: Built Germany footprint from zero, scaling to 1,000+ SaaS customers across four European markets, developing vertical value propositions, use cases, and segmentation models
• Planning, OKRs & single source of truth: Designed forecasting frameworks, pipeline diagnostics, territory/quota structures for a 30+ FTE commercial org, and established OKR-driven execution with shared dashboards and decision logs
• Operational excellence, automation & regulated delivery: Applied Lean Six Sigma methods and implemented automation and AI tooling across CRM and reporting, simplifying end-to-end workflows and reducing manual effort by ~25%
• Growth enablement & CX: Owned cross-functional growth experiments that increased activation by 30% and DAUs by 10% in a hybrid PLG + enterprise model
• Change management & cross-functional execution: Set KPI agreements with shared services, championed internal change programs, and drove adoption of new operating rhythms and tooling
• Risk management & portfolio steering: Established risk-aware customer prioritization and partnered with risk and finance teams on portfolio steering and resource allocation

• Building a cross-functional product team to develop a super app
• Advising and mentoring to support the team and provide input (technical & soft skills)

• Consulting firm providing interim managers for ERP transformations in mid-sized companies
• Transformation in mid-sized companies (implementation, harmonization, governance)
• Focus: ERP implementation and migration, commercial processes, reporting, implementation control, digitization, business processes, AI interface between executive management, finance, and IT

• Led the realignment and positioning of the 'Connect' sector as a company-wide fiber-optic business
• Oversaw the architectural redesign of the system infrastructure, including process and staff structure optimization
• Designed and implemented a comprehensive modernization strategy for the IT and telecommunications systems
• Managed stakeholder relationships to ensure alignment between business goals and technological implementations

• Managing and scaling multiple client accounts (Meta & Google Ads) with a focus on ROAS and CPA
• Developing and A/B testing ad creatives, offers, and landing pages
• Building email and flow automations in Klaviyo (welcome, abandoned cart, post-purchase)