Enterprise Resource Planning Experts in Austria

• Organizational Change Management as part of a group-wide, supranational sales transformation, serving as the core of a broad restructuring of business-critical areas, with end-to-end control of the change process and long-term embedding and securing the future readiness of sales.
• Initiation and end-to-end steering of the sales transformation program, including in-depth analysis to identify, assess, and strategically involve all relevant stakeholders, making tactical use of their specific business interests and influence.
• Conducting advanced, detailed change impact analyses to predict the organizational effects of the transformation, deriving a tailored change strategy, and developing a change roadmap and a change story as the core narrative of the campaign.
• Designing and implementing an integrated communication and action plan to ensure maximum transparency, effectively manage unspoken expectations, and actively guide a change process that is clear and understandable for all stakeholders.
• Active management of all transformation phases, including the setup of robust monitoring mechanisms for continuous progress analysis and forecasting based on recommended and jointly defined KPIs.
• Establishing an agile analysis and adjustment cycle to continuously assess the effectiveness of implemented measures, identify challenges early, and fine-tune the change strategy in time.
• Conducting precise gap analyses to identify skill gaps in the sales team in the context of the new strategic direction, and deriving and developing targeted qualification measures (e.g. coaching, training).
• Comprehensive reduction of resistance to change by turning opposing stakeholder mindsets into proactive change-driving change ambassadors.
• Deep and sustainable realignment of sales structures and processes in full alignment with the company’s overall goals.
• Qualitative and quantitative improvement of sales efficiency and performance as a direct result of the implemented transformation initiatives and capability-building programs.

• Led the global transformation of Talent Operations by inhousing recruitment technologies, processes, and teams, reducing over 20 external partners to 2, defining the strategy to hire hundreds of internal talent specialists, and redesigning organisational structures and processes worldwide.
• Drove gap analyses and impact assessments and led the global rollout of Beamery, HireVue, and Paradox, covering solution design, pilot markets, global deployment, and hypercare, ensuring smooth market transitions and standardised operations.
• Developed and maintained detailed project plans, timelines, milestones, RAID logs, and governance routines, leveraging SharePoint as the central platform for programme documentation, rollout artefacts, approvals, and decision tracking.
• Coordinated cross-functional stakeholders including HR, IT, regional teams, and external vendors, using SharePoint-based documentation and governance frameworks to align requirements, manage dependencies, and resolve delivery issues.
• Conducted gap analyses and impact assessments across Paradox, Beamery, and Workday to ensure pilot readiness and global launch success, with outputs captured and governed through SharePoint.
• Built and executed comprehensive change management plans using ADKAR methodology, covering stakeholder mapping, communications, training, and adoption activities, supported by SharePoint-hosted enablement materials and rollout documentation.
• Broke down silos across regions and functions to drive adoption of new systems, processes, and ways of working.
• Tracked adoption metrics and user feedback post-deployment, driving continuous improvement in user experience and operational performance.

• Support for the introduction of new digital exchange and communication structures as part of an organization-wide transformation project
• Conception, setup, and operational management of Viva Engage communities within the intranet as part of the rollout of new digital exchange and communication formats
• Planning and support of the pilot phase and the initial operational phase, including feedback and optimization loops
• Onboarding and enablement of employees and leaders in the use of new digital exchange formats
• Development of change management and activation measures to drive participation and adoption
• Moderation of discussions and creation of guidelines, FAQs, and netiquette
• Editorial and content strategy, including leadership communication
• Adaptation and implementation of central concepts and communication guidelines to organization-specific requirements
• Monitoring, reporting, and derivation of optimization measures
• Coordination with IT, data protection, communications, and business units

• Extraction, transformation, and cleansing of data from Microsoft Dynamics AX
• Creation of sales reports in Power BI
• Training employees in business intelligence
• Technologies: Power BI, SQL, SQL Server Integration Services (SSIS)

• AI automation roadmap for a D2C/B2B e-commerce company.
• Customer service bot with RAG over support tickets and product data, OCR pipeline for incoming invoices with writeback to Business Central, lead gen and posting automation.
• Deterministic n8n workflows with EU-hosted models.
• n8n, RAG / Mistral, Qwen/BGE embeddings / Business Central API, HubSpot, Shopify / Scaleway, S3 / Claude Code, OpenCode.

Project management and process harmonization between the French parent company (Equans Group, Axima Marine) and the German production company (Noske Kaeser) for maritime cooling and air conditioning systems.

• Main tasks and responsibilities: development, acquisition, sales, consulting, and controlling
• Area of work or industry: Software as a Service in AI compliance and consulting

Selection of client projects:

• Creation and operation of an AI governance platform, including training content on the use of AI in companies
• Design, setup, and operation of the ISO 42001 management system at PaiperOne with certification by TÜV
• Auditor according to ISO 17024 at Austrian Standards for the "AI Manager"
• AI training for staff of two Austrian publishing groups
• AI training for the management level at the State of Lower Austria
• AI strategy workshop for a municipality in Styria and a municipality in Salzburg
• AI workshops for the House of Digitalization in Tulln
• AI training for municipalities at KDZ
• Delivery of training on "Certified AI Compliance Officer" at the Academy for Internal Audit
• Organizational consulting on AI governance at ÖGK
• Project support for the "homepage chatbot" at öbv
• Certification exams at Austrian Standards

• Leading high-impact retail digital transformation focused on data integration, app integration, and next-generation customer engagement strategies.

optimizing business processes

IT consulting

• ERP
• intralogistics process
• production planning process
• Sales (wholesale, online, B2B B2C)
• product information management
• business intelligence

implementation

• interfaces (SAP, EDI, Databases, ERP, ...)
• ETL processes
• BI Reports

• Business consulting finance & supply chain for Infor ERP LN Cloudsuite projects
• Lead consultant ERP LN Cloudsuite finance & cost accounting
• Implementation projects in Germany for a manufacturer of precision castings and a producer of stainless steel kegs
• Optimization project at a steel service center

• Initiation, planning, management, and closing of multiple digitalization projects

• Requirements management including proposal creation, technical concepts & process analyses

• Stakeholder management (internal steering, external service providers, business units)

• Resource & capacity planning, controlling, budget responsibility

• Claim and change management (including escalation handling)

• Project marketing & knowledge management

• Quality assurance & risk management according to PMO standards

• Implementation of a cloud-based solution in customer service (insurance)

• Harmonization & digitalization of approval and contract processes

• Reduced processing times by >20% through optimized workflows

• Establishment of standardized project controlling with BI dashboard

• Jira • Confluence • MS365 (Project, Teams, SharePoint) • ITIL • PRINCE2

• Lead software architect in a greenfield MES project (Manufacturing Execution System / factory control system), responsible for architecture decisions, technology selection, and technical direction throughout the entire development lifecycle
• Designed and built the core framework from scratch, including several reusable Spring Boot starters (e.g., OPC-UA integration, messaging, security) that enable flexible composition of the individual system modules
• Introduced Keycloak as the central authentication and authorization system with SSO across all MES components
• Created and owns the full CI/CD pipeline covering Java, NPM and Docker – automating build, test, containerisation and deployment across all project components
• Set up the architecture documentation space in Confluence as the single source of truth for all architecture decisions, component designs, and integration patterns
• Defined and enforced naming conventions and coding standards to ensure consistency in the growing codebase
• Conducted regular code reviews for quality assurance, knowledge sharing, and adherence to architecture guidelines
• Created and maintained technology roadmaps to guide future development priorities and infrastructure investments

• Study: Data Science & Intelligent Analytics
• Module: Big Data Processing

• Consulting on the enterprise data-warehouse and reporting practice at one of Austria's largest industrial groups.
• Designing and standardizing Power BI dashboards and data-visualization governance for company-wide enterprise reporting.
• Developing a WCAG-compliant, colorblind-safe visualization standard (Okabe-Ito palette) to harmonize dashboards across the organization.