Digital Transformation Managers in Berlin

Driving AI model quality at scale — evaluating prompt-response accuracy, flagging edge cases, and maintaining SLA-compliant workflows across distributed global teams.

• Analyse AI prompts and side-by-side model outputs to assess response quality, factual accuracy, relevance, consistency, and compliance with project evaluation guidelines.
• Perform fact-checking, data validation, troubleshooting, issue identification, and edge-case review to improve quality standards across AI training support workflows.
• Use Google Sheets, Google Docs, and browser-based tools to document findings, maintain evaluation logs, track issue patterns, and support workflow optimisation in a remote environment.
• Create clear written justifications, review summaries, and KPI-oriented reporting focused on accuracy, turnaround time, documentation completeness, defect identification rate, and SLA adherence.

• Freelance work as a consultant (workshops and coaching for small to midsize companies in the areas of lean startup methodology, digital & AI transformation strategy, agile culture, design thinking)
• AI training & certification
• Project Management

• Led and executed complex change and transformation projects, focusing on HR transformation and cultural change in public sector organisations (e.g., BAMF, bpb, DAkkS).
• Designed and facilitated change workshops and leadership development programs to drive adoption and successful implementation of change initiatives.
• Collaborated with executives and stakeholders to analyse requirements, define objectives, and develop tailored transformation roadmaps, including communication strategies and performance monitoring.
• Supported business development by identifying and developing new opportunities in digital transformation initiatives.

• Led the project to introduce AI tools for creative teams for image, video, and text creation (Yuma, Google, Flux, cogniwerk.ai, comfy.ai)
• Relaunched Asana and rolled it out to 100 users for shared workflow management and KPI reporting
• Managed the pilot project for the creative workflow automation tool Bannerflow
• Contributed to the overall marketing restructuring project focused on organizational structure and processes

• Advised a leading German Bank to transform its Access Management landscape through an AI-powered Hybrid-RBAC Role Mgmt. Framework and designed key Governance strategy and processes
• Conceptualized AI Use Cases for a leading insurance company
• Key Account Management for 2 accounts in the Asset Management and Insurance industries

• Established and streamlined business development and sales processes, including implementation of CRM systems, marketing strategies, and search engine advertising

• Expanded market reach through targeted outreach efforts

• Implemented effective B2B marketing strategies to enhance brand visibility and product reach

• Developed a strong sales pipeline focused on long-term relationship building and customer retention

• Played a key role in the product development lifecycle from ideation to execution, ensuring compliance with market demands and regulatory standards

• Led medical and technical teams to drive product development and company growth

• Developed and executed localized marketing campaigns tailored to DACH market nuances
• Boosted regional brand visibility and customer acquisition through paid media and influencer marketing
• Collaborated with cross-functional teams and global leadership to align messaging and growth KPIs
• Played key role in regional partnerships, media outreach, and market research

• Lead strategic and operational design initiatives for consultancies, agencies, and enterprise clients focusing on design maturity, customer experience transformation, and global product expansion.
• Zooplus - Role: Product Design Principal (via Etribes): Led the strategic design and digital transformation of Zooplus’ shift from a D2C model to a scalable multi-seller marketplace; defined the end-to-end strategy, aligned cross-functional teams, and facilitated C-level decision-making; delivered a modular MVP and experience framework (HEART), enabling a successful pilot launch and projected 15-20% revenue growth.
• Zooplus - Role: Lead Strategic Designer (via Etribes): Led the design and experience strategy for a subscription-based Autoshipment feature to increase CLTV and repeat purchases; defined value proposition and integrated experience framework; collaborated with Product, CRM, and Loyalty teams; validated usability, trust, and adoption through behavioral research and testing.
• FMCG Brand (Confidential) - Role: Design Leadership & Operations Consultant: Coached Head of Design and empowered design team by establishing DesignOps; facilitated vision and strategy workshops; drove execution; challenged the status quo; aligned design initiatives with business goals; implemented scalable frameworks to improve efficiency, collaboration, and innovation culture.