Knowledge Management System Experts in Berlin

• ▶ Built real-time voice assistant (STT → LLM → TTS pipeline) benchmarking and evaluating multiple STT providers including faster-whisper and Azure Speech. achieved sub-3s latency, Groq API (Llama 3) with multi-turn memory - directly handling edge cases in dictation, names and passcode recognition.

• Lenovo’s annual press event around IFA, with around 320 guests from the tech media and creator community
• Built and managed the show plan together with the production team
• Led rehearsals and called the one-hour live show in English from FOH
• Cues for video control, camera, stage management, teleprompter and 16 m kinetic LED wall

• Founded an AI-powered scheduling and business-management SaaS for SMBs, owning technology strategy, architecture, product development, UX, billing and go-to-market execution.
• Architected and shipped a multi-tenant platform with REST APIs, RBAC, CRM, billing and notifications, powering the manager dashboard, admin console, booking experience and iOS/Android applications.
• Led and mentored 7 software engineers, 1 DevOps engineer, 1 QA engineer and 1 UX/UI designer, while remaining hands-on across backend, frontend and product delivery.
• Built AI voice and chat agents using Python/FastAPI, OpenAI and Anthropic APIs, RAG, pgvector and tool calling; integrated Twilio, Google Calendar/Meet, Stripe and Firebase.
• Owned production infrastructure and automated delivery across separate environments using Docker, Nginx, GitHub Actions and Grafana; represented the company at accelerators and international startup events.

Selected stack: Python, FastAPI, Node.js, Vue 3, React/Next.js, React Native, PostgreSQL, Redis, Docker

• Developed an accessible, responsive website based on Figma designs for a major sports event in compliance with WCAG, BITV and EN 301 549
• Planned and set up the tool stack with Vite, Playwright, Docker and GitLab CI
• Worked on two existing projects (Vue.js & Nuxt), focusing on bug fixing, accessibility audits and developing new features
• Collaborated with Design and QA to consistently implement accessible UI patterns
• Advised on improving existing frontend architectures in terms of accessibility, performance and maintainability

• Process analysis and target concept: interviews with responsible stakeholders and users, system and handover model, bottleneck analysis and acceptance criteria.
• Clearly defined automation modules, built with AI support using Python/FastAPI, TypeScript/Next.js, SQL/PostgreSQL, Supabase, REST APIs and Webhooks; specification, acceptance criteria and acceptance testing handled by me.
• Document and decision workflows from intake, research and extraction through to decision documents, CRM updates or controlled system actions.
• Quality assurance and handover with test cases, logging, exception paths, operational documentation and knowledge transfer.

• Built Hub Europe Operations Training Concept (OTC) to meet growth and expansion projects for upcoming 5 years in Power Transformers, Distribution, Insulation and Components.
• Built up Operations Training Centre in Ludvika, Sweden to develop manufacturing skills, reduce production lead, drive manufacturing qualification processes, continuous improvement, testing requirement, HSE and production standards.
• Developed Operations Competency Framework driven by production Onboarding (12-month), shadowing & reverse shadowing, full capacity, coaching and knowledge transfer.
• Constructed Power Distribution and Traction Training Centre in Lodz, Poland with focus on DTR technical capability to meet growth plans and comply with manufacturing qualifications.
• Built the operations training team setup including training project managers and trainers within 18 factories in Europe, led the change management through implementation and readiness framework, localisation and adaptation plans, knowledge transfer programmes.
• Developed the On-Job-Training process and OJT Trainer capability through technical train-the-trainer (TTT) qualification programmes.
• Designed Hub operations training strategy and Integrated Transformer Management (ITM – Kaizen Way), Coaching and Facilitation Framework to enhance performance in key manufacturing parameters such as Safety, Quality, Delivery, Inventory, and Cost (SQDIC).
• Developed a large-scale manufacturing certification and qualification processes, deployed competency maps and matrices for more 50 production areas on POKA knowledge management and LMS, implemented the quality review process to meet the qualification standards.

• Responsibility for time, budget and quality targets of the sub-project
• Creation and maintenance of the sub-project plan including dependencies to FI, CO, PP, SD
• Definition of work packages, resource planning and progress monitoring
• Risk and change management within module scope
• Analysis of as-is processes in procurement, logistics and warehouse management
• Design of to-be processes according to SAP standard (EWM warehouse processes such as goods receipt, put-away, picking, goods issue)
• Coordination with key users and specialist departments
• Support for interface development with external warehouse systems and supplier portals
• Organization of test data, error tracking and test documentation
• Support for deployment preparation and key user training
• Participation in the cutover plan (data migration, go-live preparation)
• Support of the department during the hypercare phase after go-live
• Assistance in mapping EWM core processes
• Management of external service providers
• Use of Jira, Confluence, Signavio, MS Teams, Aqua ALM

• Designed, managed, and implemented the company’s operational, compliance, procurement, and financial strategy, ensuring alignment with rapid scaling and regulatory objectives.
• Built and scaled operational infrastructure across IT, HR, Finance, Procurement, and Compliance, supporting growth from 4 to 20 team members in 6 months.
• Oversaw financial management of OPEX, including budgeting, monitoring, and cost optimization to sustain high-growth operations.
• Developed and executed a procurement strategy, including vendor selection, negotiation, and performance oversight.
• Procured and managed external consultants (compliance, quality, regulatory experts) and orchestrated collaboration across internal teams and external partners to meet milestones.
• Implemented policies, SOPs, and business systems (compliance tracking, eQMS, payroll, vendor management, data governance) to support regulatory compliance and scalability.
• Managed and actively oversaw regulatory and compliance programs, embedding GDPR, HIPAA, SOC 2, ISO 27001, and ISO 27701 requirements into day-to-day operations.
• Directed the rollout of a Quality Management System (QMS) aligned with ISO 13485 to prepare for medical device and AI regulatory certifications.
• Led people and culture development, establishing onboarding, performance management, and cross-functional collaboration structures to scale the organization effectively.
• Established risk management and business continuity frameworks, including security controls, risk registers, and compliance safeguards.
• Engaged executive leadership, board, and investors to align operational strategy with corporate goals and market expansion.
• Enabled technology-driven operations, selecting and implementing digital systems (e.g., Drata, Qualio) to ensure compliance and efficiency.
• Scaled StratifAI’s operational backbone to support rapid growth and international market readiness.
• Achieved ISO 27001, ISO 27701, SOC 2, GDPR, and HIPAA compliance within 6 months, enabling enterprise and healthcare partnerships.
• Implemented a QMS system aligned with ISO 13485, paving the way for regulatory approvals and positioning for upcoming ISO 13485 certification, CE-IVDR marking, and FDA clearance within 12 months.
• Designed and executed governance, procurement, and financial controls, ensuring efficient resource allocation and sustainable compliance.
• Established a culture of structured growth, integrating people, processes, and compliance frameworks to maintain operational excellence.
• Enabled StratifAI to confidently enter regulated US and EU markets, building the foundation for long-term expansion.

• Founder of a consulting practice focused on digital transformation and emerging tech
• Built a proprietary framework for evaluating technology startups based on multi-dimensional criteria
• Provide services to clients on matters related to integrating emerging technologies into their business
• Articulate digital transformation strategies and support in the execution activities
• Advise clients on investment opportunities in technology startups using a proprietary startup evaluation framework
• Advise various funds on investment opportunities in the Blockchain and Crypto space
• Speaker on topics related to blockchain, crypto, and digital transformation

• Attempted founding of a platform for career development and personal coaching
• Top 3 placement in the Berlin-Brandenburg business plan competition
• Conducted independent market analysis and user research
• Built a comprehensive knowledge graph for roles, skills, and experiences
• Data transformation and setting up data pipelines on Azure

• Leasing, lifecycle and process management for Apple iPhones, maintenance and expansion of the MDM system, coordination of leasing, device integration into DEP and MDM, followed by a rollout and hardware swap process, plus a BYOD and Android option
• Migration of the IT ticket system from ManageEngine ServiceDesk Plus to Atlassian Jira Service Management: project management, definition of ticket types, seamless execution according to a detailed timeline, user communication, decommissioning of the old system
• Project lead: SAP interface in workforce management to automate reading of working hours
• Sub-project lead for inventory software EZO AssetSonar: demand management, software selection, procurement

• Collaborated with impacted stakeholders and project team members to complete change impact assessments and deliver a training plan with a series of just-in-time, blend-learning opportunities.

• Implemented a transition plan, leveraging community focal points and in-country implementation partners for effective communication and engagement, defining change readiness checklists, and preparing to transition over 10,000 global community members from version 1 to version 2 of the EIOS system.

• Delivered a communications and engagement strategy to scale-up a global collaboration platform, growing 190 modellers and analysts to over 1000 connected community members within 15 communities in 6 months, enabling collaboration for greater public health impact.

• Implemented a monitoring and evaluation framework to measure the success and impact of the platform in collaboration and public health decision making, providing key storytelling opportunities, reporting for donors and highlighting focus areas for continuous improvement.

• Delivered bite-sized learning and webinars to upskill department colleagues in topics such as stakeholder engagement, resistance management and change methodologies to mitigate limited in-house change management capacity.

• Delivered a change approach to pilot a new one health competency framework for field epidemiology training programmes in Turkey, Nigeria and Thailand, focusing on partnering with in-country implementation coordinators to identify local impacts and needs.

• Partnered with Bangladesh country office to facilitate stakeholder analysis sessions and empower them to identify in-country change agents to implement the one health competency framework.

• Analysis of the existing SOC infrastructure and assessment of security operations

• Transition to a new operating model including security monitoring, incident response and threat intelligence

• Coordination between internal teams, external partners and service providers

• Implementation of Microsoft Intune: configuration, compliance policies and BYOD management

• Implementation of Microsoft Defender: endpoint and network protection, automated threat detection and incident response

• Training of IT security teams and end users

• Deployment of Microsoft Sentinel: integration into existing systems, automation of playbooks

• Introduction of Conditional Access: policies, MFA, creation of reports and dashboards

• Project management from initiation to completion, including change, risk and acceptance management

• Project controlling regarding schedules, costs and quality

• Requirements management: collection, classification and assessment of IT security requirements