Knowledge Management System Experts in Stuttgart
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Meet FRATCH Experts in Stuttgart, who have recently used Knowledge Management System
Jochen Langenberger
Last position:
Management Consultant, Coach, Senior Project Manager and Interim Manager at JL International Project Management & Consulting
Project Manager – Management Consultant – Lean Manager – Coach in machine and plant engineering, pharma and medical technology
Senior Project Manager + Assembly Manager: Conversion of Porsche assembly lines Emil Schmid Maschinenbau GmbH & Co. KG
- Planning and conversion for the integration of new camera technology with AI tools for process optimization on V-engine lines Management Consultant: Business Development for defense industry for NATO Emil Schmid Maschinenbau GmbH & Co. KG
- Market research - analysis of potential customers in the defense industry
- Direct approach to potential customers and market participants
- Developing options for action and a strategy for further market development Seminar Leader, Consultant + Coach: Project Management + Experience Exchange Ness Wärmetechnik GmbH
- Workshop for further development of project managers with prior knowledge
- Exchange of experience with project managers and derivation of measures
- Recommendations to improve the project management organization Management Consultant: EU market research for hemodialysis systems Scherzinger Pumpen GmbH & Co. KG
- Market research for gear pumps in hemodialysis systems
- Contact with purchasing and R&D of dialysis system manufacturers
- Collecting market data with growth forecasts and changes Management Consultant: Strategy + Global Business Development Vibrationmaster s.Ã r.l.
- Company-wide strategy development together with the CEO for test systems for bolted joints
- Consulting and support in international business development and cooperation with partners Senior Project Manager + Assembly Manager: Conversion of Porsche assembly lines Emil Schmid Maschinenbau GmbH & Co. KG
- Project management for new conversion of wheel carrier press line and assembly line
- Coordination of tasks and work packages for sub-project leaders
- Schedule planning and cost control
- Resource planning with internal departments and external specialists
- Management and execution of customer and supplier coordination Management Consultant + Coach: Handling difficult project situations Ness Wärmetechnik GmbH
- Coaching project management in project control for major project Exyte to ensure ongoing order processing, awareness of difficult project situations and emerging decisions Senior Project Manager, Consultant, Coach: Improving quality of pharma pouches B. Braun Melsungen AG, Hospital Care Division, Pharma, Plant A
- Project management for improving/preventing quality fluctuations of three-chamber pouches and their outer packaging
- Leading an interdisciplinary international team from Germany, Italy, Switzerland
- Improving the production concept
- Adjusting quality criteria and setting up continuous traceability across manufacturing/logistics processes Management Consultant: Further development of structure + business processes KLAUS UNION GmbH & Co. KG
- Analysis of the current state of pump handling
- Design of the target state for pump handling
- Cost-benefit analysis of changes
- Reorientation of business processes
- Implementation with internal and external resources Senior Project Manager, Consultant, Coach: Production improvements pharma B. Braun Melsungen AG, Hospital Care Division, Pharma, Plant A
- Replacement procurement of packaging machines (carton erector, sealer)
- Concept / implementation of first-time procurement of depalletizing to packaging process
- Concept development in a simulation with production employees for a new manufacturing area for small-batch packaging, including implementation and setup
- Expansion of a rack conveyor system
- Bringing automation know-how and lean management into projects
- Further development of project management specifically for Technical Service
- Sparring partner, consultant and coach for specialists and managers Senior Project Manager: Plant conversion for filter production for ventilators 3M Deutschland GmbH Membrana
- Management support for program and project management for a fast-track project at the Wuppertal plant
- Setup of a plant (approx. €30 million) for the production of filter membranes for use in ventilators (oxygenators) Consultant: Review of leadership, structure, processes + trends at US subsidiary Bleichert Inc. for R. Weiss Verpackungsmaschinen GmbH & Co. KG
- Company-wide review of structure, business processes, communication and activities with SWOT analysis in interviews at all company levels
- Assessment of existing leadership, control tools and aids
- Estimation of potential and trends in the North American market Senior Project Manager: Streamlining packaging variety in medical technology at B.Braun B. Braun Melsungen AG
- Leading and supporting the implementation phase of a company project (multi-million-euro range)
- Reduction of packaging variety
- Implementation for different product families while considering the views of sales, marketing, R&D, regulatory affairs, supply chain, logistics, sterilization, production, purchasing and controlling
- Challenging communication / conflict management in bringing together the interdisciplinary, international teams with 30 team members
- Management reporting of the implementation phase with quality assurance and implementation costs Management Consultant: Corrective alignment of the Wärmetechnik Ness project Ness Wärmetechnik GmbH
- Supervision of major projects + further development of project management
- Interim manager "Head of Project Management": supervision of large and critical projects with direct customer contact in Latvia
- Coaching project managers and teams to secure ongoing order processing, awareness of difficult project situations, consulting on emerging decisions
- Improving deadline tracking for ongoing projects
- Concept for further development of project management
- Consulting on necessary structural company changes and staffing of project-related functions Senior Project Manager + Consultant: Schedule coordination for major BMW projects Emil Schmid Maschinenbau GmbH & Co. KG
- New / conversion of assembly lines for BMW Munich / Steyr / Hams Hall
- Project management for more than 500 conversion / new-build measures for assembly lines
- Detailed, structured scheduling, preventing potential delays
- Resource planning with internal departments and external specialists
- Coordination and execution of customer and supplier meetings
- Resolving staffing disputes with conflict management
- Further development of project management, support of change process
- Management consulting on various business matters Senior Project Manager + Consultant: Technical cleaning BMW Dingolfing A. Markert GmbH Metallreinigungsmaschinen
- Project leadership with employee motivation during the integration of a cleaning system into the production line within a short conversion time
- Fast creation of project transparency when joining an ongoing project
- Structured coordination with customer and suppliers to improve deadlines
- Preventing a critical scheduling situation to win back the customer
- Ensuring a stable schedule situation through detailed planning Senior Project Manager: Streamlining packaging variety in medical technology at B.Braun B. Braun Melsungen AG, Melsungen
- Project: Harmonization of packaging for cost optimization for the plant in Gyöngyös, Hungary
- Leading the concept and implementation phase of a company project (multi-million-euro range)
- Reduction of packaging variety ahead of costly validation / verification processes for packaging families
- Guiding towards the best solution proposals for different product families while considering the views of sales, marketing, R&D, regulatory affairs, supply chain, logistics, sterilization, production, purchasing and controlling
- Challenging communication and conflict management in bringing together the interdisciplinary, international teams with 30 team members
- Management reporting on the concept result with quality assurance, cost, schedule and capacity planning for the following implementation phase Consultant: Market study USA / Canada + business development basics Scherzinger Pumpen GmbH & Co. KG, Furtwangen
- North America market study with market data and competitive situation
- Contact and interest check with customers and sales partners
- Travel to potential customers and partners as a basis for decision-making Trainer: Workshop team building, self-management & conflict management ZF AG, ABB AG in cooperation with Lindconsult GmbH
- Working in teams, self-management & conflict management
- Workshop with individual and group exercises as well as role plays Consultant: Introduction of project management + process adjustment Lauffer Maschinenfabrik Lauffer GmbH & Co. KG
- Introduction of project management
- Examination of current business processes and definition of target processes for quotations, handover of orders and processing with clear responsibilities in all process steps
- Review and development of internal tools for the processes
- Process documentation and review for the quality management manual
- Support during briefings and employee buy-in
- Fine-tuning of processes after initial implementation experience Management Consulting: Plant layout and business process development ACSYS Lasertechnik GmbH, Mittweida
- Development of hall layout with production, manufacturing areas, warehouse, goods receipt, shipping and material flow
- Examination of current business processes and definition of target processes from "inquiry to after sales" with clear assignment of responsibilities in all process steps
- Review and development of internal tools for business processes
- Documentation and review of business processes
- Support during briefings Moderator: Plant planning with master, layout and business plan Klaus Union GmbH
- Moderation and consulting in a workshop to develop a plant layout with production areas, testing areas, warehouse, goods receipt, shipping and material flow
- Template for the architect layout for the building permit for the conversion Management Consultant: Adjustment of business processes + structure AMT Alfing Montagetechnik GmbH
- Examination of current business processes and definition of target processes for "order entry", "spindle repairs" and "spare parts handling" with clear responsibilities in all process steps
- Review and development of internal tools for the business processes
- Documentation and review of business processes
- Support during briefings Management Consultant + Coach: Introduction of project management ELHA ELHA Maschinenbau Liemke KG
- Professional coaching for project managers and consulting on building project management in the field of manufacturing systems with analysis of business processes and production workflows
- Examination of current processes and definition of target processes for sales, order handover, processing, schedule control, cost control and dunning with clear responsibilities in all process steps
- Review and development of internal tools for business processes
- Documentation and review of business processes
- Support during briefings
- Development of hall layout with production areas, warehouse and material flow Consultant: Further development of project management + knowledge management AKS AKS Alfing Kessler Sondermaschinenbau GmbH
- Consulting and reorganization of business processes to further develop project management and build a knowledge database
- Examination of current business processes and definition of target processes for order handover, cost orientation, additional claims & change management and securing know-how with clear responsibilities in all process steps
- Review and development of internal tools for business processes
- Documentation and review of business processes Senior Project Management: Patent implementation security concept Human Bios International AG
- Overall project management for patent implementation
- Market analysis in the field of security technologies
- Acquisition of development partners, sales partners and potential customers
- Strategy development and implementation
- Sales and technical development consulting
- Application for and receipt of government funding Project Manager + Management Consultant: Processing of BMW Munich order AMT Alfing Montagetechnik GmbH
- Leading the project with accompanying business consulting and coaching
- Internal coordination with sales and technical processing
- External coordination with customers and suppliers
- Quality assurance, deadline tracking, cost control with claim management
- Preparation of inquiries with specifications and negotiations with suppliers Trainer: Workshop time and self-management ABB AG in cooperation with Herrenberger Team GmbH
- Training on time & self-management
- Workshop with individual and group exercises as well as role plays Management Consultant: Ongoing analysis of business processes Klaus Union GmbH
- Ongoing analysis of the key business processes for pumps, valves, spare parts/service from inquiry through order entry, technical and commercial processing to delivery
- Showing collected weaknesses and disruptions, their dependencies and joint development of process improvements in workshops
- Documentation of the analysis and workshops Management Consultant: International sales development for combo dampers Lefa Fleischereiausstattungen GmbH + Edelstahl-Mechanik GmbH
- Europe-wide market research of sales partners and potential customers for the sale of combo dampers with smoking function
- Support in developing marketing material and campaigns
- Introduction of sales partners and support at trade fair appearances Management Consultant: Strategy workshop + strategy review workshops Klaus Union GmbH + Co. KG
- Strategy development with company analyses (SWOT, portfolio)
- Regular strategy review workshops with development of the holistic company strategy / vision / mission / goals, use of balanced scorecard
- Definition of strategic measures for further company development Lecturer "International Project Management" Aalen University Aalen University, Master's program International Business
- Workshop-style course with teaching of project management basics, experience, tools and simulation
- Domestic and foreign market studies (Europe, overseas, Asia), company analyses, staffing concepts for German industrial companies with students Business Developer: Market development India for nanotechnology product Rewitec GmbH
- Market study India
- Market development in India for nanotechnology products with trade fair appearance, search for trade partners and follow-up of contacts
- Support during test phases, coordination of local partners as exclusive agent Moderator: Strategy rollout for automotive engineering companies IAV + NCC IAV GmbH, NCC Deutschland GmbH in cooperation with Herrenberger Team GmbH and E³ GmbH
- Moderation in strategy rollout workshops
- Training in contract and conflict management with basics and role plays Overall Project Manager: Processing of Zeppelin granulate conveyor systems order Zeppelin Silo & Systems GmbH
- Leading the project with sales and profit increase
- Professional coaching of the deputy project manager and project team
- Internal coordination with the project team, sales and technical processing
- External coordination with customers and suppliers
- Quality assurance, deadline tracking, cost control with claim management
- Preparation of inquiries with specifications and negotiations with suppliers Sessler Galvanikanlagen GmbH
- Market studies in the USA and Russia with market data and competitive situation
- Strategy, contracts and marketing development with joint venture partner in the USA
- Training of US representatives and initial sales support
References [link]
Marcel Wolfangel
Last position:
Head of Strategy & Innovation (In-House Consulting Mandate) at Mercedes-Benz Group
- Project focus: Strategic realignment of global market clusters and design of future-proof data architectures.
- Results & achievements:
- TOM design SEA & General Distributors: Development of a hub-and-spoke operating model for Southeast Asia (Thailand, Vietnam, Malaysia, Singapore) including site evaluation. Goal: Achieving significant savings in FTE and EUR.
- Data Intelligence Architecture: Conceptualization of a "Data Intelligence Unit" and a Central Data Hub for Europe, including role and process definition.
- AI-Driven Knowledge Management: Implementation of AI-based knowledge management in after-sales to consolidate heterogeneous sources.
Alberto Fernandez
Last position:
Head of Product & Services at Bosch Connected Industry
- Responsible for the BCI product portfolio, application services, operations and customer support
- Developed a new strategy that utilizes Agentic AI to transform manufacturing shopfloors
- Led the GenAI integration for product documentation and customer training targeting a >20% cost reduction by reducing the size of the external team
- Restored trust with Bosch as internal customer and VW and secured new contracts by strategically positioning high-potential individuals in key roles, ensuring on-time delivery and increasing transparency
- Implemented a restructuring plan for a product area in a volatile market, targeting a 15% reduction in fixed costs to minimize EBIT impact during challenging years
- Launched a customer satisfaction improvement initiative by refocusing KPIs on customer impact. Established a clear support responsibility in product teams improving response time by 4% and resolution time by 3%
Axel Zabel
Last position:
Freelance Management Consultant at Freelance Management Consultant
- Advising companies and institutions in the areas of customer service, customer experience, customer centricity, user journeys, CRM strategy, operations, digital banking, payments, and energy
- Selection and implementation of CRM systems
- Selection and implementation of billing/ERP systems
- Selection and implementation of omnichannel systems
- Selection and implementation of knowledge management systems
- Interim manager (COO, CCSO)
- Project management for CRM and IT projects as well as software rollouts
- Incident management (leading task forces)
Christian Bloch
Last position:
Principal Consultant (Self-employed) at BLOCH IT-Consulting
- Consulting services for Enterprise Service Management (Strategic Planning, Requirement Analysis, Tool evaluation process, implementation)
- Project management for ITSM tool implementations (Cloud, On-Premise)
- Optimization and maintenance of Ivanti Service Manager installations (User acceptance, efficiency, workflow configuration, CDMB structure, process automation, non-IT areas, roadmap planning, release upgrades)
- Presales support for Ivanti Service Manager (Product demonstrations, Proof of Concepts/POC, technical concepts)
Andreas Neumann
Last position:
Project Manager at Rundfunk Berlin-Brandenburg rbb / IVZ
- Implementation of a GDPR-compliant knowledge management system "Ylvi" using Microsoft Azure Cloud Services (EU operation)
- Deployment of RAG technology (Retrieval Augmented Generation) and ChatGPT model for a digital coaching service
- Provision of company information: training documents, training videos, intranet content, technical concepts, best-practice processes, change management materials
- Used as an expert system in user support, with key users and end users
- Knowledge transfer on LLMs and RAG
- Research and development of RAG model structure and language model configuration
- Solution architecture, document analysis, test concept for language models, knowledge transfer workshops, content analysis, test concept, system prompt development
- Development control, stakeholder management, change management, implementation, deployment
Alexander Joedecke
Last position:
Author
- Published the book 'Agile Administration 2040'.
Discover over 15,000 top freelancers
Statistics of experts using Knowledge Management System
Aggregated from the professional profiles of matched freelancers.
Experience
26 years (Germany: 21 years)
Position duration
3.8 years (Germany: 3.2 years)
Positions per freelancer
12 (Germany: 11)
Top business areas
Product Development, Project Management, Operations
Top industries
Information Technology, Automotive, Manufacturing
Certification focus areas
Human Resources, Information Technology, Project Management
Bachelor's degree or higher
67% (Germany: 90%)
Master's degree or higher
50% (Germany: 65%)
Certifications per freelancer
4
Most common languages
German, English, Spanish
Speak two or more languages
100% (Germany: 99%)
Based on our profile pool as of 30 Aug 2026.
Daily rate distribution
The chart shows how the daily rates of freelancers in this technology in Stuttgart are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range.
Average rates of experts in Stuttgart using Knowledge Management System
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 30 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
About the technology
What it is
A knowledge management system helps a company collect, organize, and share internal know-how. It turns scattered documents, FAQs, playbooks, and service notes into content people can actually find and use.
Where it fits
It is often used for internal portals, customer help centers, service desks, and onboarding hubs. In Stuttgart, it is especially relevant for industrial, mobility, and engineering environments where teams need fast access to approved information.
Core work
- Structure articles, categories, tags, and ownership rules
- Set up search, navigation, and access control
- Connect content flows with service desk, intranet, or CRM tools
- Improve article quality, versioning, and review cycles
- Shape analytics so teams can spot gaps in content
Ecosystem skills
Strong professionals know how to work with platforms such as SharePoint, Confluence, ServiceNow Knowledge, and Zendesk Guide, as well as search and content governance tools around them. They also understand information architecture, taxonomy, and how users actually look for answers.
When to bring in help
Companies usually bring in freelance expertise when a knowledge base is growing fast, search is poor, ownership is unclear, or content is duplicated across teams. They are also useful during migrations, redesigns, and after a support process changes and the knowledge model must be updated.
What good specialists do
Good knowledge management specialists do more than upload documents. They make content consistent, findable, and easy to maintain, while keeping permissions, review workflows, and publishing rules under control. In Stuttgart, they often need to work well with both German and English content, depending on the audience.
Frequently asked questions
The facts hiring teams ask for most often when it comes to Knowledge Management System.
A Knowledge Management System is used to store and share company knowledge in a way people can search and trust. It supports internal guidance, customer self-service, support articles, onboarding material, and process documentation. Good systems reduce repeated questions and make approved answers easier to find.
A Knowledge Management System is more structured than a shared drive and more controlled than a basic wiki. It usually adds review workflows, ownership, permissions, search tuning, and content analytics. That makes it better when accuracy, consistency, and compliance matter.
A Knowledge Management System often sits on top of tools like SharePoint, Confluence, ServiceNow Knowledge, Zendesk Guide, or similar content and service platforms. Many projects also need taxonomy design, search configuration, and integration with service desk or intranet systems. The right stack depends on whether the main goal is internal knowledge, customer support, or both.
A strong Knowledge Management System specialist understands content structure, search behavior, permissions, and editorial governance. They should also be comfortable with user needs, article templates, lifecycle rules, and cross-team coordination. If the system is tied to support, CRM, or ticketing, integration experience helps a lot.
A Knowledge Management System project can start with a specialist who knows information architecture and content operations well. For a simple cleanup or a new knowledge base, one expert may be enough. For a migration, multi-team rollout, or governance redesign, companies usually need someone who has handled similar work before.
Yes, a Knowledge Management System project is often well suited to remote work because much of the work is content design, review, and tool configuration. On-site time in Stuttgart can help during workshops, stakeholder interviews, or rollout planning. Many teams use a mix of both, especially when different departments need input.
With Knowledge Management System work, quality shows up in findability, clear ownership, and content that stays current. Look for clean structure, sensible tags, simple navigation, and a review process that fits the team. Good specialists also remove duplicates and make it obvious which article is the source of truth.
No, Knowledge Management System work helps support teams, but it is useful far beyond that. Operations, HR, sales, engineering, and compliance teams all benefit when important know-how is easy to search and maintain. The best systems serve several groups without becoming messy or hard to govern.
The average hourly rate of freelancers in Stuttgart, Germany who have used Knowledge Management System in their recent projects is 150 €, which corresponds to a daily rate of about 1,201 € based on an 8-hour working day.
Of the freelancers in Stuttgart, Germany who have used Knowledge Management System in their recent projects, 67% hold at least a Bachelor's degree and 50% hold at least a Master's degree.
On average, freelancers in Stuttgart, Germany who have used Knowledge Management System in their recent projects have 26 years of professional experience, with a single engagement typically lasting around 3.8 years.
The most common languages among freelancers in Stuttgart, Germany who have used Knowledge Management System in their recent projects are German (100%), English (100%), and Spanish (43%).
The most common industries among freelancers in Stuttgart, Germany who have used Knowledge Management System in their recent projects are Information Technology (71%), Automotive (57%), and Manufacturing (57%).
The most common business areas among freelancers in Stuttgart, Germany who have used Knowledge Management System in their recent projects are Product Development (100%), Project Management (100%), and Operations (86%).
Main locations of FRATCH Experts, who have recently used Knowledge Management System
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Berlin 
Hamburg 
Munich 
Cologne 
Frankfurt 
Essen Request a free demo
Get in touch with the FRATCH team and we will get back to you within 4 hours.
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Philipp Thomaschewski
FRATCH CEO
