Knowledge Management System Experts in Munich

• Lead SAP Controlling, Product Costing and Material Ledger activities across multiple legal entities, improving standard-costing consistency, inventory valuation and month-end financial reporting.
• Contributed to a 30% reduction in the overall financial closing cycle by coordinating SAP Finance, Controlling, Material Ledger and plant-closing activities against a structured month-end calendar.
• Maintain 99.5% SLA adherence while resolving complex Level 2 and Level 3 incidents across Product Costing, Cost Center Accounting, Material Ledger, Actual Costing, WIP, variance calculation and production-order settlement.
• Execute and validate individual and mass standard-cost estimates using CK11N and CK40N, ensuring accurate costing based on current BOMs, routings, activity prices, purchasing conditions and overhead structures.
• Improved product-costing accuracy by identifying and correcting inconsistencies across material-master costing views, activity types, work centres, BOMs, routings and purchasing data.
• Reduced month-end delays by resolving missing cost estimates, incomplete settlement rules, incorrect activity allocations, variance-calculation errors and production-order settlement failures.
• Reconcile production-order costs, inventory values, purchase-price differences, work in process, production variances and settlement postings across SAP Controlling, Material Ledger and General Ledger.
• Execute Material Ledger and Actual Costing close activities, including price determination, purchase-price-difference allocation and periodic unit-price validation.
• Analyse manufacturing-cost variances across raw materials, labour, machine activity, subcontracting, production usage and overhead costs, enabling business controllers to identify root causes and cost-reduction opportunities.
• Configure and support costing variants, valuation variants, quantity structures, cost-component structures, overhead-costing sheets and automatic account-determination settings.
• Coordinate annual standard-cost planning, costing runs and standard-price releases with Finance, Procurement, Production and plant-controlling teams.
• Improved indirect-cost visibility through cost-center planning, activity-price calculations, assessments, distributions and cost-allocation cycles.
• Support profitability reporting through Account-Based CO-PA, enabling analysis by product, customer, market, company code and profit center.
• Developed reconciliation controls, standard operating procedures and costing reports that improved financial governance, closing accuracy and audit readiness.
• Facilitate workshops and knowledge-transfer sessions covering standard costing, Material Ledger, WIP, production variances and production-order settlement.

• Implement Hybris Commerce projects for customer.
• Provide technical implementation of Developer and Integrator portal using Hybris solution.
• Integration with Billing and Payment systems.
• Technical ownership of the solution.
• Introduce best practices in Hybris solution and Java technologies.
• Provide release support on AWS environments.
• Technical focal point for sales and engineering teams.
• Supporting engineering team to scope the requirements and in architecting & designing the solutions.
• Proliferate best practices from one project to others, Knowledge management.

• Built Collective Minds as an AI-first company, embedding AI into operating model, delivery and client solutions.
• Built and lead an international offshore delivery organization of 25 professionals, complemented by senior specialists in Germany.
• Act as Interim CDO for ALWITRA, supporting the company-wide digitalization agenda across ERP, CRM, enterprise knowledge, AI, data and operating model.
• Advise managing directors, CIOs and IT leaders on transformation strategy, target operating models, governance, prioritization and execution.
• Own program structures, budgets, staffing, vendor coordination, risks and executive stakeholder communication.
• Develop scalable technology and delivery models across AI, CRM, IAM, integration and manufacturing-related initiatives.

• Plan & Prepare (Site Design & Readiness): Inventory & Design: Dell PowerEdge R-Series, Aruba switches (L2/L3), notebooks/peripherals; serials/asset tags, IPv4/IPv6 addressing, VLAN-/DHCP-/DNS plan

• Runbooks/MOPs: site rollout runbook, backout strategy (<15–30 min), risk register, communication matrix; approvals via CAB/change

• Images/Packages: Golden Image (Win10/11), driver packs, BIOS/UEFI baseline; O365/Teams/OneDrive KFM; BitLocker policies; MECM/SCCM, Intune/Autopilot, MDT/WinPE

• Logistics: shipping/customs clearance, RMA/DOA, on-site spares; tools (barcode scanner, label printer), "Go-Bag" (cables, SFPs, console cables)

• Deliver (on-site implementation): End devices: swap & migration (USMT/OneDrive KFM), peripherals (ATB/BT printers, scanners, boarding gate hardware); domain join, compliance checks, O365 activation, printers/queues, network drives

• Acceptance: functional tests for DCS/CUTE/CUPPS/CUSS stations, ticketing/check-in workflows, boarding gates

• Server (R-Series): rack & stack, cabling (PDU redundancy, fiber/copper), labeling/naming; firmware/RAID (PERC), Lifecycle Controller, iDRAC network; Windows Server 2022/2025 + CIS/BSI hardening; agents (backup/AV/EDR/monitoring), time service/NTP auth, Syslog/SNMPv3

• Network (Aruba): VLANs, LACP trunks, MSTP root; PortFast + BPDU Guard at the edge; QoS (EF/AF); dual stack (v4/v6), DHCP relay. NAC/802.1X with ClearPass/Radius/TACACS+, roles + MAB fallback; guest isolation, ACLs (Guest→Mgmt deny). Telemetry: sFlow, SNMPv3, Syslog→SIEM; LLDP→inventory/CMDB

• Airport specifics: CUTE/CUPPS/CUSS terminals; DCS/Amadeus/SITA connectivity; FIDS (read-only); bag tag/boarding pass printing; changes in off-peak/night windows

• Stabilize (hypercare): first-day support, KPI tracking (login times, ticket volume, error classes), QoS fine-tuning

• Troubleshooting: Wireshark/iperf, event logs, switch counters, sFlow flows; fast incident handling as SPOC

• Knowledge transfer: short training sessions for station teams, mini-runbooks (fault/recovery)

• Close (documentation & handover): docs & CMDB: final configs (switch/server), topology/patch plans, IP tables, serial/asset lists, before/after photos

• Acceptance & sign-off: UAT protocols, functional evidence (use cases), return/reuse of old hardware

• Lessons learned: risks, standard packages, driver freeze, "known issues"

• Interfaces/communication: station IT, airport IT, SOC/NOC, ground ops/ramp/check-in, provider (SITA/Amadeus). ITSM: ServiceNow (Inc/Req/Change/KB), handover to BAU

• Development of an accessible, responsive website based on Figma designs for a major sports event in compliance with WCAG, BITV, and EN 301 549
• Technical planning and setup of the tool stack with Vite, Playwright, Docker, and GitLab CI
• Worked on two existing projects (Vue.js & Nuxt), with a focus on bug fixing, accessibility audits, and new feature development
• Collaboration with design and QA to consistently implement accessible UI patterns
• Consulting on improving existing frontend architectures with regard to accessibility, performance, and maintainability

• Researched, developed, and implemented comprehensive digital strategy to modernize and accelerate processes of sports club with approximately 1300 members.

• System Architecture & Implementation: Conceived and set up central cost- and energy-efficient ARM-based server infrastructure.

• Selected, installed, and configured open-source solutions for knowledge management, ticket booking, and member management.

• Clarification of project goals, scope, and functional target vision for building the AI-based knowledge base.
• Deriving the initial architecture and implementation strategy for the Zasterbot chatbot, including defining the MVP and expansion phases.
• Developing a functional target vision for building a structured knowledge base and integrating a future chatbot.
• Deriving and prioritizing use cases for information retrieval and provision by the chatbot.
• Modeling data structures and flows for effectively organizing the knowledge base on the Base44 platform.
• Designing and implementing data models for storing and linking relevant information.
• Developing processes for extracting, analyzing, and preparing raw data for the knowledge base.
• Ensuring data consistency and quality as the foundation for the future chatbot.
• Planning the integration of large language models (LLMs) and retrieval-augmented generation (RAG) for precise and context-aware responses.
• Implementing features for analyzing and visualizing data from the knowledge base.
• Using the Base44 platform with JSON-schema-based entities and a flexible permission model.
• Implementing Deno functions for backend logic, event processing, and external API integration.
• Integrating OpenAI services for initial data analysis.

• Worked as freelance Senior DevOps Consultant on-site for IBM at a European Union Agency, operating in a highly secure, air-gapped environment managing classified systems.
• Led automation and DevOps initiatives for a large-scale OpenShift platform (>400 nodes), driving deployment efficiency, GitOps adoption, and operational automation using Ansible, Python, and Bash while ensuring compliance with security requirements.
• Spearheaded automation of release and deployment workflows in a private cloud environment hosting 400+ OpenShift nodes, significantly improving deployment speed and reliability.
• Migrated existing playbooks, roles, and templates from Ansible Tower to Ansible Automation Platform (AAP), ensuring full compliance with fully-qualified collection names (FQCN) and preparing custom Execution Environments (EE) for containerized automation.
• Implemented GitOps Agent for AAP Controller Configuration as Code, enabling automated synchronization (CRUD) of Ansible Controller objects based on repository-stored configuration definitions using GitHub webhooks.
• Designed and automated complex multi-step operational workflows including environment cleanup, Helix cluster component re-creation, Kafka topic management, and OpenShift object lifecycle management across ~100 environments.
• Achieved a reduction of multi-day manual operations to under a few hours through automation improvements spanning multiple AAP clusters and OpenShift environments.
• Integrated Ansible Automation Platform with Thycotic (Delinea) Secret Server via lookup plugin to enhance secure credential management in automated processes.
• Managed deployment tasks, platform troubleshooting, and Istio network configurations while adhering to stringent EU PSC security and compliance standards.
• Collaborated with infrastructure and application teams to refine deployment procedures, develop naming conventions, and continuously improve automation coverage in an air-gapped, classified environment.

Organizational and technical process development and design of the digitization and online use of bank mandates. Responsible for accurately capturing requirements in Epics and User Stories, including backlog management, MVP, implementation support, and end-to-end testing of the implementation according to the SAFe Agile Framework methodology, creating process and interface documentation, and sprint demos. Established a knowledge management system based on Confluence and SharePoint, including employee training and workshops.

• Owning the entire hiring funnel: defining the requirements, conducting the interview process and aligning with the talent acquisition team for hiring capacity
• Planning and monitoring resources: building an initial business plan in close coordination with the finance team and revisiting this on a monthly basis to control the achievement
• Alignment with the core team: setting up rules and processes together with the team leads of the core team in order to ensure a value driven collaboration
• Reporting to C-Level: weekly updates with CEO & COO with presentations and status reports in order to show advancements and challenges
• Creating incentive schemes: creating new incentive schemes for the different team members in order to align them with the common goal
• Coordinating ad campaign with the paid marketing team
• Coordinating webinars which highlighted new aspects of the products with the marketing team
• Coordinating specific dashboards to monitor performance with the data team

• Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
• Set up three departments and operational structures from scratch and refined organizational structure to consolidate and streamline to establish top-performing groups while decreasing costs.
• Oversaw and guided all business-wide changes to modernize procedures and organization.
• Implemented a restructuring program to turn around the company (25-30% of the workforce), advising management and shareholders, conducting negotiations with the workers’ council.
• Managed a post-merger/acquisition integration of maxdome into Joyn.
• Accomplished a freelancer ramp down project of 90 freelancers.
• Set up a second site in London as Managing Director of Joyn Ltd and drafted the formal requirements of cross-country business operations.
• Moved company headquarters office and shut down the former office.
• Drafted and conducted COVID-19 adjustments and organized post-COVID set up.
• Successfully conducted “Subletting office” project of half of the office space.
• Accompanied a new product launch of Joyn.
• Frameworked Human resources departments with knowledge base, staff management, personnel development and career framework.
• Developed and instituted a new compliance system to ensure and promote company culture; instituted new compliance system with twelve policies and respective processes.
• Oversaw daily operations in departments and coordinated with managers on a weekly basis.
• Negotiated and drafted high-impact contracts with business partners, clients and vendors, saving the company several million Euros, such as the purchase of the brand 'Joyn'.
• Managed five team leads focusing on improving initiatives.
• Coordinated and implemented effective training for over 250 professionals to improve processes.
• Attended all shareholder meetings as company secretary.

• Current engagement: ERP implementation (Microsoft Dynamics365) for a global Automotive Supplier

• Provision and operation of Oracle databases within the agreed service levels.
• Storage administration using Oracle ASM feature.
• Oracle Grid Infrastructure and database patching.
• Ensure SLAs and operational KPIs are met, coordinating internal and external support during major incidents.
• Create and exercise reliable backup strategies and periodic restorations.
• Plan and execute migrations from non-multitenant to multitenant architectures and consolidate databases into multiple containers.
• Configure Oracle database authentication with Kerberos.
• Deploy and administer Azure Database for PostgreSQL (Flexible Server) including configuration, scaling, and high availability setup.
• Migrate on-premises PostgreSQL databases to Azure using pg_dump/pg_restore, pg_dumpall, and Azure Database Migration Service.
• Configure backup and point-in-time restore policies for compliance and recovery objectives.
• Implement monitoring and alerting with Azure Monitor, Log Analytics, and custom dashboards.
• Perform query performance tuning by analyzing execution plans, optimizing indexes, and adjusting parameters (work_mem, shared_buffers, autovacuum).
• Collaborate with developers to implement schema design improvements, partitioning, and connection pooling (PgBouncer) for scalability.

• Software development of a B2B SaaS for AI-based search in internal candidate pools of recruitment agencies
• Design of a multi-tenant, hybrid architecture with dedicated GPU servers and secure cloud integration
• AI-Engineering
• LLMOps
• Python
• FastAPI