Confluence Experts in Berlin

International Family-Owned Company | Revenue of more than 1 billion EUR | CONFIDENTIAL

• Established and operationalized a company-wide PMO; took over the initial management function during ongoing operations.
• Structured a portfolio of more than 15 strategic transformation initiatives across several countries and functions.
• Designed project intake, decision levels, responsibilities and regular steering meetings; management reporting as well as risk and dependency management.
• Established the PMO environment with Microsoft 365, Planner Premium, Teams, SharePoint and Forms; planned reporting and prepared the structured handover to an internal PMO organization.

In-house consulting provider and driver of transformation within the group, multi-stakeholder environment and C-level.

Realignment and stabilization of a cross-functional transformation and scaling program within the group. Sharpening the target picture, priorities, and set of measures, as well as building reliable governance, planning, and steering structures. Structuring roles, responsibilities, and strategic initiatives while including AI and IT automation ideas.

• Designed program realignment and project portfolio management

• Developed strategy model and target picture for IT projects

• Structured portfolio, roadmap, and priorities

• Established governance and regular meetings

• Worked out operating model for flagship projects

• Assessed AI and automation ideas

• Clarified roles and responsibilities

• Implemented change measures

• Developed, moderated, and evaluated workshops

• Transformed 17 initiatives into a steering model

• Increased transparency and decision-making ability

• Strengthened commitment in steering

• Sharpened the operating model structurally

• Integrated three top-5 institutes

• Involved over 80% of stakeholders

• Governance

• Portfolio steering (PPM)

• Change management

• Artificial intelligence

• Workflow automation

• AI use case assessment

• Confluence

• Jira

• Stakeholder management

• LLM-based features for automated CO₂e data extraction from unstructured documents (70% reduction)

• Agentic AI pipeline for automated Scope 3 emissions calculations with 150.000+ validated data records

• Intelligent API workflows for real-time carbon footprint calculations in ERP and ESG systems

• ML algorithms for predicting emissions hotspots and optimizing product design

• Automated data validation pipelines with NLP for quality assurance of CO₂e datasets

• Led a 15-person cross-functional team in developing 10+ AI features

• Strategic product planning and AI roadmap with 35% shorter time-to-market

• Stakeholder management with DAX companies (40% higher satisfaction, 95% retention)

• On-time project delivery with 95% budget adherence through data-driven backlog management

• Agile methods (Scrum, Kanban) with continuous AI/ML integration (25% increase in team velocity)

• Product-market fit for AI features through A/B testing and analytics (60% higher adoption rate)

• WiNOWiG enhancements (digitalization & organization)
• Project management for the WiNOWiG project (regulatory offenses)
• Process optimization and coordination

Worked across several departments with a focus on AI implementation, change, strategic projects, and leadership development.

• Implemented AI initiatives and change management projects.
• Supported strategic analyses and prepared decision-making materials for top management.
• Prepared and facilitated leadership meetings and offsites.
• Developed controlling solutions with Excel for structured management and analysis.

CRM and revenue platform managing billing and subscription workflows.

• Scaled payments infrastructure across data products, direct debit expansion and automated abuse prevention, generating $416K in annualized operational savings ($8K/week) by eliminating redundant gateway calls.
• Owned backlog and sprint execution for autonomous checkout abuse detection pipelines, designing real-time risk guardrails and velocity heuristics that blocked card testing attacks.
• Architected enterprise billing migrator user stories and data reconciliation mechanisms, achieving zero-downtime subscription state transitions and cutting $60K in infrastructure overhead.
• Expanded European direct debit (SEPA) payment capabilities, managing cross-squad API dependencies and automated webhook error-handling to eliminate checkout friction.

• Building up the Enterprise Architecture department. Preparing the convergence of IT / OT.
• Mapping the global business application landscape (6 countries).
• Concept for a graph model of the application landscape. Storing the results in the open-source graph database Neo4J. Various reports in the database query language CYPHER and the visualization component BLOOM. Automatic generation of IT architecture diagrams.
• Development of an application taxonomy to identify redundant applications.
• Applying Gartner's Software Portfolio Management TIME model (Tolerate, Invest, Migrate, and Eliminate) for portfolio management.
• Enterprise Architecture Governance: establishing architecture guidelines for documenting measures and decisions.
• Process modeling according to Porter (Value Chain).
• Various architecture approvals for change requests and documentation in Architecture Decision Records (ADR).
• Working on the RACI matrix for various processes.
• Working on business capabilities as preparation for a LeanIX rollout.
• Contributing to the concept for IT/OT convergence.
• Establishing architecture guidelines in a very pragmatic corporate culture. Knowledge about applications and responsibilities is spread across the world.

• Ran structured venture discovery across five fields (real estate, trades & property management, psychotherapy & coaching, social impact). Conducted 100+ interviews plus surveys and ad tests, with kill criteria defined upfront for every hypothesis
• Designed and built AI agents for my own workflows: voice-message transcription and summarization, a journaling app with UI, a voice assistant for task planning, plus research and discovery-synthesis agents (Claude Code, Cursor)
• Built an AI-assisted tool that crawls and values property listings to pre-screen investment opportunities
• Executed several real estate projects in Germany and abroad, from sourcing and valuation to acquisition, renovation and operations

• Shipped Recare Voice Desktop from 0 to 1 in two months, including multi-language clinical documentation that auto-transcribes into structured German medical notes.
• Reduced LLM inference costs by 60–70% across Docs and Extract through prompt caching architecture.
• Built the AI workbench used by PMs/engineers for prompt experimentation and the Langfuse eval stack (10k+ traces evaluated).

Workflow-automation SaaS for operations teams (Berlin, 120 people); full-time freelance engagement reporting to the CEO: an initial 12-month interim mandate, extended twice through the AI build-out; owned product for one squad and coached the other product managers on process.

• Led generative AI (LLM) integration into the core product: from LLM-powered steps to natural-language workflow authoring and step-level automation suggestions, plus AI-managed dynamic workflows, shipped behind eval gates with human-in-the-loop fallbacks: AI-drafted workflows grew to 31% of all new workflows, and median time-to-first-workflow fell from 3 days to 4 hours.
• Packaged the AI capabilities as a usage-based add-on priced on executed automation steps, working with sales and marketing on positioning: ~€800K added ARR in the first year, and adopting accounts churned 1.8 pp less.
• Owned the roadmap end to end: replaced feature-request-driven quarterly planning with an outcome-based rolling roadmap built on quarterly bets and explicit kill criteria, presented monthly to the executive team and quarterly to the board.
• Rebuilt the product-management operating system: weekly customer-discovery cadence incl. workshop facilitation, RFC/decision-doc reviews and a single quarterly metrics narrative; coached four product managers, one promoted to senior during the engagement.
• Closed the engagement as scoped: hired and onboarded the permanent VP Product, handed over the process playbook and roadmap, and exited on schedule in June 2026.

• AI adoption project in the field of public administration
• Development of a multi-stage format for introducing AI: keynote, workshops for employees and managers, deep dives on IT and legal topics
• Coordination and content alignment with external subject-matter experts (IT + legal)
• Focus on sustainable use in everyday work instead of a one-time training session

• PROBLEM: GTM effort is guesswork across fragmented identities and channels, with no closed feedback loop.
• BUILT: Cost-pyramid engine (L0–L3): identity resolution across ~25k entities, explainable intent scoring, and a closed decision loop (propose → execute → evaluate → learn) with calibration.
• IMPACT: Shipped v1.3.1 with a live demo; 99% of operations resolve at the free L0 tier (CI-enforced); $0 to run without any API key.

• Own the 12–18 month roadmap and key outcomes for Elli's enterprise customer platform, covering onboarding, pricing, billing, analytics and broader platform modernization; redesigned the Fleet onboarding funnel to double conversion, supporting a projected €20.7M revenue uplift by 2028.
• Lead the broader Energy Intelligence product and directly own its AI/ML, asset and portfolio-optimization capabilities, including MLOps and safe strategy deployment, strategy lifecycle management and backtesting; delegated data and V2G integration roadmap ownership to a new PO as the platform scope expanded.
• Built a Human-in-the-loop GenAI/RAG support workflow, increasing L1 resolution by 24%, routing accuracy to 91%, and reducing L2 workload by 30%.
• Introduced standardized data contracts and a self-service Python toolkit for traders and Data Scientists, increasing platform adoption by 15% and reducing support effort by 50%.
• Built and scaled a real-time orchestration product from 32 to 3,000+ endpoints across four markets, growing recurring revenue from €1.4k to €56.3k MRR.
• Developed product and AI capability across the organization, training 20 PMs on RAG, agents and prototyping; mentoring a junior PM and coaching an Enterprise Platform Tech Lead toward Product Management ownership.

• As UX Manager and UX Team Lead, my focus is on creating the conditions for excellent UX design – not only by improving results, but also by investing in people, culture, and systems. I am convinced that sustainable UX design comes from a combination of autonomous teams, clear rituals, and a shared vision of product and user value.

• My job is to enable successful UX design within a company. This includes setting up and growing the UX team, establishing a design system, designing design processes, defining and developing UX maturity and UX culture within the company, and developing strategies that combine business requirements and user experience design.

• Consulting and conceptual support in UX and product topics (project-based)

• Deepening strategic topics: UX Strategy, Organizational Design, UX Maturity

• Market and role orientation with a focus on Head of UX / UX Leadership positions