Confluence Experts in Dortmund

• Product Owner for Digital Delivery Team
• Bosch-wide digitization project for software deliveries
• Technologies: SAP EMS, JFrog, Revenera
• Running PI planning sessions

• Optimization of the transmission media of the data links in the Ruhr area
• Configuration/expansion of switches and routers for an autonomous system AS
• Improve the network protocols used Layer 2/3 (OSI model), RSTP, broadcast, etc.
• Laying cables, crimping, antennas, routers, switches
• Maintenance, expansion, selection and prioritization of troubleshooting measures for network monitoring (PRTG, The Dude)
• Organization and new connection of another BGP peering, data center, NGN fiber optic
• VPN IPSec site connections for 6 sites with PFSense, Fritzbox
• Configuration of WLAN devices (Mikrotik, UBNT

Label: TCP/IP, VLAN, BGP, OSPF, MPLS, VPLS, routing protocols, WLAN, EoIP, PPPoE, routing, SNMP, DHCP, DNS, NAT, native IP, VLAN, Ethernet, VoIP., switches and routers from: Nortel, Cisco, MikroTik, UBNT., network management systems: The Dude, PRTG, UISP

• Technical lead of a team developing agentic chatbot solutions (React, TypeScript, Python, FastAPI)
• Architecture design for multi-LLM dialog systems - focus on maintainability, UX, and autonomous execution
• Stakeholder alignment, CI/CD processes, and AI integration at enterprise level

• Led the 12-week training program to become an AI and automation specialist
• Created training materials & video courses on "AI Fundamentals", "Working with ChatGPT", "Prompt Engineering", "AI Agents with N8N", "Automations with Make.com" & AI-generated marketing content (images, videos, blog posts & social media posts)
• Conducted workshops on the above topics
• Tools: Loom, N8N, Make.com, ChatGPT, Midjourney, Gamma.app, Canva, Kling AI, Magnific AI
• Result: Participants learn the technical and business know-how to successfully build a business as AI and automation specialists

• Initial assessment of requirements based on a business value prioritization framework
• Identification of issues as well as requirement gathering and evaluation using UML, BPMN, and design thinking methods for iterative requirements analysis through interviews and workshops
• Use of user story mapping in Miro to visualize and align functional requirements (e.g. correct transmission of all application data and attachments to the specialist system) as well as non-functional requirements (e.g. complete and verifiable deletion of an applicant's data) with stakeholders
• Proactive stakeholder management of internal and external stakeholders from public authorities, business units, organizations, and companies
• Preparation of status reports to communicate project progress and upcoming tasks transparently
• Responsibility for a REST-based integration solution (middleware) for secure data exchange between core systems and external specialist applications; ensuring stability and performance in day-to-day operations
• Support for Product Owners in prioritizing backlog items and in product discovery
• Communication of planning to internal and external stakeholders as well as interim assumption of Product Owner tasks and responsibilities during a staff change

• Development of the unified CARIAD E3 2.0 software platform for future mobility
• Stakeholder management
• Synchronization and alignment with solutions (UX, security, data product & mobility services, architecture, software product, integration)
• Workshop and migration management
• Conducting risk matrix analyses
• Tool use: Jira, Confluence, Codebeamer

• High-level process and system analysis
• Support for building a new process and system landscape
• Systems: SAP MM, SAP SRM, SAP WM/EWM, SAP R3/S4 HANA, Navision, E2E
• E-Procurement: SAP Ariba, Coupa

• Presentations and workshops regarding different VOIP products and technologies
• Design of VOIP and network solutions from core to premium solutions and necessary non-standard solutions
• Processing of tenders
• Development of VOIP and network technical implementation of customer requirements
• Implement and configure different UC products on cloud

• Challenging consulting services as well as interim, transformation, program and project management
• Program Manager for dormakaba International Holding AG: responsible for the SAP rollout in the German subsidiary consisting of 16 projects for Sales, Service, Operation and Finance, preparation through a fit template pre-project, development and formulation of end-to-end business processes, guidance and coaching of the business in use case and technical concept creation, introduction of integration test concept and implementation of integration tests
• Senior consultant for AGRAVIS Raiffeisen AG: specification of ITSM processes Incident and Release Management based on ITIL, examination of implementation options with SAP Solution Manager, managing the cutover of an SAP project
• Interim manager for bofrost DL GmbH & Co. KG: analysis and redesign of the existing business process model, management of strategic PMO including control of project portfolio management (up to 40 projects), project initiation process management, coaching of project managers, comprehensive reporting, ensuring economic viability of all projects, direct reporting to the advisory board, guidance for process and ITSM areas, management of strategic program including greenfield approach, system landscape redesign, end-to-end process introduction, CRM POC and platform provider beauty contest, development of target specifications using LEAN A3, design and implementation of POC with two platform providers
• Program Manager/PMO/PPM for Henkel KGaA global SCM consolidation: management of international template team for SAP landscape redesign, management of strategic partner Accenture
• Program Manager/PMO/PPM for Henkel KGaA migration from SAP BW to Microsoft BI: complete development lifecycle, transition of services to Accenture and hosting from HP to IBM, implementation according to PMI-based and agile standards, management of 20 projects, turnaround program setup, root cause analysis, contract amendments, governance, reporting, controlling, coaching of up to 60 employees, 20 MEUR budget, all milestones achieved on time and within budget
• Program Manager/PMO M&A IT for Henkel KGaA: SAP rollout and infrastructure transition worldwide after acquisition, carve-out management, onboarding of approx. 5 000 new SAP users, consolidation of servers and data centres, management of 30 projects across WEU, CEE, LA, NA and AP, PMI-based implementation, governance setup, coaching of up to 150 employees, 85 MEUR budget, 300 people worldwide, international tender management with providers such as Accenture, IBM, HP and Cisco, program completed on time, on quality and below budget
• Interim Manager for Bertelsmann AG: strategic IT sourcing program for Corporate CIO including six projects, planning, controlling, reporting, coaching, quality management, stakeholder management, contract transitions, development of system to verify savings, achieved 20% above planned savings
• Interim Manager IT Governance for Henkel KGaA: professionalisation of IT service management, audit and development of PMI-based project management process with group adaptations, group-wide rollout of ITIL processes incident, problem and change management
• Agile project for ALDI-Sued: finalisation and implementation of demand management process for IT requirements with interfaces to other processes and service catalogue
• Senior Consultant for hagebau IT GmbH: analysis of business processes, conception and implementation of NDA, RFI and RFP for Managed IT Services tender with EUR 30 million volume, transition planning of two data centres to Atos managed services, development of service catalogue and cost allocation model
• Interim Manager for Henkel KGaA: development of international resource management system for global IT to improve cost and capacity control, agile planning, controlling and scope management, realization of 25% capacity reserves
• Interim Manager for Netrada GmbH: professionalisation of IT service management, conception and creation of 16 SLAs, process analysis and documentation, service quality objectivisation reducing ad hoc workload by approx. 20%
• Senior Consultant for Saudi Telecom: introduction of PMI-based project management process, development of PMO, coaching of employees, support in acquisition of customer projects by applying the introduced method

• Positioning & scaling: Initiated and co-founded an AI-powered influencer marketing partner for B2C brands, focusing on profitable scaling.

• Investment & GTM: Managed a six-figure pre-seed investment and developed the go-to-market tactics and exit strategy.

• Leadership: Strategically formed the founding team and brought in the management to ensure scalable structures.

• Carve-out of Wärme+ customers from EWE to the new company WCG with around 24,000 metering points.
• Development of a migration approach, data migration, process redesign and migration.
• Management of service providers, reporting to the steering committee and executive management.
• Tools: Jira, SharePoint, Draw.io, SAP S/4, SAP PM, WILKEN (ENER:GY, P5), carve-out.

• Setting up and consulting a startup for organizational development (AI-supported)
• Vision and mission workshops
• Marketing roadmap and process design
• Development of sales processes (sales funnel, lead generation)
• Brand building and social media omnichannel strategies
• Content generation for audio, video, and posts (AI-supported)
• Agile consulting and SAFe implementation
• Atlassian consulting and setup of Confluence and Jira (workflows, dashboards, reporting)
• Setup of a podcast and video studio including live streaming setup
• Selection and implementation of hardware and software
• Website creation and brand building
• CMS implementation based on Typo3
• Consulting in sales, marketing, and social media
• Supporting companies in the efficient use of AI technologies
• Strategy development and consulting on implementing AI strategies
• Change management and supporting teams in AI adoption, including training
• Technical expertise in machine learning, data processing, and large language models (LLMs) like Llama, Claude, and OpenAI GPT
• Selection, fine-tuning, and integration of LLMs into business processes
• Consulting on ethics and governance for responsible AI use
• Conducting tailored training for executives and teams
• AI analysis of various large language models (Llama, OpenAI, Mistral)
• Creation and training of custom GPTs focused on organizational development (product vision, OKR, agile maturity)
• Development of a chatbot on agile maturity
• Development of an AI-generated survey to assess organizational agility
• Setup of local offline GPTs with a focus on data protection and GDPR compliance
• Conducting AI workshops for SMEs and mid-sized companies

• Various small consultations, e.g. concepts and arcitectures.
• Updating my Matlab, Linux, IPv6, Cyber-Security, C++ (up to 23) and Python skills.

• Teaching JavaScript, HTML, CSS, React, NodeJS, MongoDB, MariaDB, and Express
• Designing and preparing lessons
• Classroom teaching and one-on-one coaching