Thorsten (Mba) Staufer
Manager & Intelligent Automation Lead Austria
Experience
Manager & Intelligent Automation Lead Austria
Ernst & Young Management Consulting GmbH
Expansion of the 'Intelligent Automation' business unit
Team leadership & staff responsibility for 6 employees
Acquisition and project management for process digitization projects
Development and expansion of marketing and sales strategy
Coordination with international stakeholders in 'Intelligent Automation'
Implementation of a new project methodology in the RPA area
Development and expansion of a successful partner management
Expansion of 'Intelligent Automation' in the DACH region
Acquisition of strategically relevant projects
Senior Manager & Head of Process Automation
BDO Consulting GmbH
Establishment of the 'Process Innovation & Automation' business unit
Execution of RPA and digitization projects
Project management for external and internal projects
Development of marketing and sales strategy
Coordination of marketing activities
Greenfield setup of the RPA business area
Development of scalable digitization concepts
Building successful partnerships
Acquisition of strategic projects
Senior Consultant
Capgemini Consulting Austria AG
Establishment and leadership of the 'Intelligent Automation Austria' team
Business development in the automation area
Process consulting and business analysis
Execution of 'Intelligent Automation' projects
Building the RPA team
Successful digitization of complex processes
Senior Process Manager
RSC Raiffeisen Service Center GmbH
Reorganization of the existing process management
Introduction of a new business process management system
Ensuring optimal process and workflow organization
Conceptual development of reorganization initiatives
Ensuring compliance with legal requirements for the Slovak branch
Design and implementation of a continuous improvement process
Project management and workshop facilitation
Establishment of a process-oriented organizational structure
Successful implementation of the new BPM system
Development and launch of standardized optimization processes
Ensuring cross-border compliance
Senior Process Manager & Inhouse Business Consultant
A1 Telekom Austria AG
Line project sponsor for the 'Residential & Small Business Sales' area
Consulting on changes to sales channel business processes
Design & structuring of process optimizations
Identification & analysis of business requirements
Strategy consulting
Strategic and operational process management for all A1 shops
Analysis of business and IT processes in all A1 shops
Project management for IT order entry systems
Successful end-to-end optimization of the company-wide sales & service process
Implementation of new IT services and solutions
Harmonization of the system landscape
Optimization of A1 shop processes
Managing Director
EXPECTATE Consulting GmbH
Strategic and operational leadership of the company
Acquisition and management of complex projects in business process digitization, OZG/FIM, process management
Project management for digitization projects with measurable success
Conducting and moderating workshops and presentations
Interim management for project-based implementations of transformation processes
Preparing cost-benefit analyses for various projects
End-to-end digitization of administrative services for various districts and municipalities
Consulting on end-to-end digitization of administrative services
Establishment of innovation management
Design and planning to close digital gaps
Implementation of automation solutions as interfaces to specialist systems
OZG implementation
FIM methodology
E-Government
Register modernization
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Telecommunication, Professional Services, and Banking and Finance.
Business Area Experience
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Experienced in Project Management, Operations, Strategy, Information Technology, Marketing, and Business Intelligence.
Summary
- 20+ years of experience in project management and process management
- Largest project budget managed: 2 million EUR
- Annual consulting volume: 300,000 EUR
- 100+ administrative processes successfully modeled and optimized
Skills
Project Management & Leadership
- Successfully Led Complex Digitization Projects With Budgets Up To 2 Million Eur
- Extensive Experience Managing Concurrent Large-scale Projects
- Effective Stakeholder Management At All Levels Of Administration
- Product Owner Responsibilities Within Digitization Projects
Digitalization & Process Optimization
- End-to-end Digitalization Of Administrative Services
- Integration Of Automation Solutions With Proven Efficiency Gains
- Implementation Of Process Management Systems With Measurable Success
- Identifying Automation Potentials
Digital Transformation
- Designing Digital Administrative Processes
- Implementing E-government Solutions
- Developing Sustainable Digitization Strategies
Process Management
- Analyzing And Optimizing Administrative Processes
- Integrating Automation Solutions
- Establishing Process Management Standards
- Process Development & Modeling
Strategic Consulting
- Developing Holistic Digital Strategies For Public Administrations
- Change Management And Organizational Development
- Federal Interface Management
Ozg, Fim Expertise & Registry Modernization
- Fim Methods Expert With Extensive Project Experience
- Successful Implementation Of Ozg Projects
- Expertise In Integrating Fim Standards
- Deep Understanding Of Registry Modernization And Xöv Standards
- Expertise In Coordinating Between The Registry, Noots, And Legal Program Areas
- Comprehensive Expertise In Registry Modernization As Project Lead Of The Eu Interoperability Competency Team
Languages
Education
MBA · Business Administration
Certifications & licenses
FIM Methods Expert
Professional Scrum Master
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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