Thorsten S.-Manager & Intelligent Automation Lead Austria
Check rate
Experience
Manager & Intelligent Automation Lead Austria
Ernst & Young Management Consulting GmbH
Growing the “Intelligent Automation” business area
Team leadership & personnel responsibility for 6 employees
Business development and project leadership for process digitalization projects
Developing and expanding the marketing and sales strategy
Coordination with international contacts in the “Intelligent Automation” area
Implementation of a new project methodology in the RPA area
Building and growing successful partner management
Growing the “Intelligent Automation” practice in the DACH region
Winning strategically relevant projects
Senior Manager & Head of Process Automation
BDO Consulting GmbH
Building the “Process Innovation & Automation” business area
Delivery of RPA and digitalization projects
Project leadership for external and internal projects
Development of the marketing and sales strategy
Coordination of marketing activities
Building the RPA business from the ground up
Development of scalable digitalization concepts
Building successful partnerships
Winning strategic projects
Senior Consultant
Capgemini Consulting Austria AG
Building and leading the “Intelligent Automation Austria” team
Business development in the automation area
Process consulting and business analysis
Delivery of projects in the “Intelligent Automation” area
Building the RPA team
Successful digitalization of complex processes
Senior Process Manager
RSC Raiffeisen Service Center GmbH
Reorganization of existing process management
Introduction of a new Business Process Management system
Ensuring an optimal organizational structure and processes
Conceptual development of reorganization initiatives
Ensuring compliance with legal requirements for the Slovak branch
Design and implementation of a continuous improvement process
Project leadership and workshop facilitation
Building a process-oriented organizational structure
Successful implementation of the new BPM system
Development and introduction of standardized optimization processes
Ensuring cross-border compliance
Senior Process Manager & Inhouse Business Consultant
A1 Telekom Austria AG
Line project sponsor for the ‘Residential & Small Business Sales’ area
Consulting on changes to Sales Channel business processes
Design & structuring of process improvements
Identification & analysis of business requirements
Strategy consulting
Strategic and operational process management for all A1 Shops
Analysis of business and IT processes in all A1 Shops
Project management for IT order entry systems
Successful end-to-end optimization of the company-wide Sales & Service process
Implementation of new IT services and solutions
Harmonization of the system landscape
Optimization of A1 Shop processes
Managing Director
EXPECTATE Consulting GmbH
Strategic and operational management of the company
Acquiring and leading complex projects in business process digitalization, OZG/FIM, and process management
Project management for digitalization projects with measurable results
Conducting and facilitating workshops and presentations
Interim management for project-based implementation of transformation processes
Preparing cost-benefit analyses for various projects
End-to-end digitalization of administrative services for various districts and municipalities
Consulting on the end-to-end digitalization of administrative services
Establishing innovation management
Designing and planning measures to close digital gaps
Implementing automation solutions as an interface to specialist systems
OZG implementation
FIM methodology
E-government
Register modernization
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Telecommunication, Professional Services, and Banking and Finance.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Project Management, Operations, Strategy, Information Technology, Marketing, and Business Intelligence.
Summary
- 20+ years of experience in project management and process management
- Largest project budget managed: EUR 2 million
- EUR 300,000 in annual consulting volume
- 100+ administrative processes successfully modelled and optimized
Skills
Project Management & Leadership
- Successful Leadership Of Complex Digitalization Projects With Budgets Of Up To Eur 2 Million
- Extensive Experience Managing Large Projects Running In Parallel
- Effective Stakeholder Management At All Levels Of Government
- Product Owner Responsibility Within Digitalization Projects
Digitalization & Process Optimization
- End-To-End Digitalization Of Administrative Services
- Integration Of Automation Solutions With Proven Efficiency Gains
- Implementation Of Process Management Systems With Measurable Results
- Identifying Automation Opportunities
Digital Transformation
- Design Of Digital Administrative Processes
- Implementation Of E-Government Solutions
- Development Of Sustainable Digitalization Strategies
Process Management
- Analysis And Optimization Of Administrative Processes
- Integration Of Automation Solutions
- Establishment Of Process Management Standards
- Process Development & Modelling
Strategic Consulting
- Development Of Comprehensive Digital Strategies For Public Administrations
- Change Management And Organizational Development
- Federal Interface Management
Ozg, Fim Expertise & Register Modernization
- Fim Methodology Expert With Extensive Project Experience
- Successful Delivery Of Ozg Projects
- Expertise In Integrating Fim Standards
- In-Depth Understanding Of Register Modernization And XÖV Standards
- Expertise In Coordinating Across The Register, Noots And Legal Program Areas
- Extensive Expertise In Register Modernization As Project Lead Of The Eu Interoperability Competence Team
Languages
Education
MBA · Business Administration
Certifications & licenses
FIM-Methodenexperte
Statistics
Experience
Global experience
Expertise
Qualifications
Frequently asked questions
Have questions? Find more information here.
Thorsten is based in Vienna, Austria.
Thorsten speaks the following languages: German (Native), English (Advanced).
Thorsten has at least 8 years of experience. During this time, Thorsten has worked in at least 5 different roles and for 5 different companies. The average length of individual experience is 2 years and 8 months. Note that Thorsten may not have shared all experience and actually has more experience.
Based on recent experience, Thorsten would be well-suited for roles such as: Manager & Intelligent Automation Lead Austria, Senior Manager & Head of Process Automation, Senior Consultant.
Thorsten's most recent position is Manager & Intelligent Automation Lead Austria at Ernst & Young Management Consulting GmbH.
Thorsten is most experienced in industries like Telecommunication, Professional Services, and Banking and Finance.
Thorsten is most experienced in business areas like Project Management, Operations, and Strategy. Thorsten also has some experience in Information Technology, Marketing, and Business Intelligence.
Thorsten holds a Master in Business Administration.
Thorsten has 2 certificates. These include: FIM-Methodenexperte and Professional Scrum Master.
Thorsten is immediately available full-time for suitable projects.
Daily rate distribution
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Average rates for similar positions
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The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 15 Nov 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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