Certified ScrumMaster (CSM)

Completed project assignment · 12/2025 – 06/2026

• Current state & interviews: Analysis of team structure, roles, responsibilities, dependencies, knowledge distribution, seniority, and agile maturity through one-on-one, team, and stakeholder interviews.
• Team diagnosis & risks: Structured assessment of skill level, ownership, willingness to learn, collaboration, communication, and team fit; analysis of knowledge concentration, risks for operations, team, and product, as well as external perception with root causes and improvement suggestions.
• Target-state options & impact analysis: Development of structural options and assessment of their effects on collaboration, delivery speed, responsibilities, quality, and knowledge distribution.
• Organizational design & alignment: Introduction of measures to distribute knowledge and responsibility, improve collaboration with departments and external teams, define the stakeholder communication framework, and provide recommendations for involvement in the technology relaunch.
• Management decision basis: Documentation of implemented measures and their effects; option catalog with risks, consequences, and scenarios for team and product, plus a final overall recommendation. The scoped analysis and optimization assignment was successfully completed at the end of June 2026.

Current tasks

• Scrum Master / Agile Coach for two complex teams: Further development of agile collaboration and self-organization, facilitation of Scrum events, and impediment management.
• Delivery & team development: Improvement of requirements and refinement processes, clarification of roles, responsibilities, and workflows, as well as further development of the team and knowledge distribution.
• Cross-functional alignment: Coordination between development, Product Owner, Requirements Engineering, UX/UI, architecture, and stakeholders.
• Cross-area analysis: Examination of communication paths, process deviations, dependencies, processing times, and status transparency, with derivation of concrete improvement measures.

ODCUS makes sure AI works alongside people in the day-to-day operations of Swiss SMEs while keeping their data secure: vendor-independent, pragmatic and without hidden agendas. We make a company's knowledge useful to AI, automate workflows and protect what matters.

I transform IT from a cost factor into a competitive advantage. As the founder of ODCUS, I advise Swiss SMEs and mid-sized companies—independently, with a focus on results and without hidden agendas.

What drives me: Too many companies invest in technology without knowing its business value. That is where we come in: we always advise on IT in the context of the business and its success.

My focus areas:

• Cybersecurity – Pragmatic protection that fits the business
• Compliance – NIS2, ISO 27001, EU AI Act without excessive bureaucracy
• IT costs – Create transparency, eliminate waste
• AI – From pilot project to measurable value creation

Supporting agile scaling according to SAFe and stabilizing delivery capability in an international multi-project environment.

• Stabilization of Feature and Integration Teams in the SAFe context
• Preparation and facilitation of complex, cross-functional PI Plannings
• Promoting collaboration with international teams in India
• Process optimization and strengthening of agile team ownership

• Leading distributed, international team in complex delivery environment (EN/DE)
• Managing multi-stakeholder setup across business and tech
• Driving end-to-end product delivery from backlog to release and operations
• Coordinating releases and ensuring stable product operation (incl. 2nd level support)
• Leading migration of legacy systems into scalable target architectures
• Owning and developing core systems for digital and print production
• Establishing and optimising product management processes (Kanban, refinement, backlog management)

• Support with the introduction and implementation of the Qualtrics XM platform in the consulting and service environment for customers, e.g. in the banking sector, focusing on data quality, parameterization, technical coordination, and implementation support

• Technical validation of configurations, feedback flows, and reporting setups

• Review and assurance of data quality (mapping, mandatory fields, regulatory-relevant fields)

• Performance of UAT, functional tests, and data checks in collaboration with the department and IT

• Coordination with stakeholders from consulting, service, compliance, IT, and product management

• Clarification of technical requirements with the business side and derivation of adaptation requirements in the platform

• Creation of documentation, test protocols, and quality-related artifacts

• Support in the preparation of internal approvals and rollouts

• Successful technical acceptance of the new feedback and reporting functionalities

• Increase in data quality in the relevant fields (e.g., feedback classification, assignment to the consulting process)

• Stable implementation of the platform in the consulting environment with clear handover to IT and specialist departments

Sovereign, cloud-native developer platform based on Kubernetes for critical energy infrastructure; around 200 people and 15 product teams.

• Introduced the product operating model for the platform, aligning around 18 product managers and product owners with Platform Architecture and Delivery in a matrix organisation.
• Defined the platform product processes and core product artefacts as the standard across all product teams.
• Established processes for non-functional requirements and Requests for Enhancement from consuming teams and customers.
• Designed the Jira structure supporting the programme's product and delivery processes.

• Architected and deployed a highly available, multi-tenant Kubernetes platform on Google Kubernetes Engine (GKE) for business-critical microservices.
• Designed and implemented a comprehensive Infrastructure-as-Code strategy using Terraform for managing GKE clusters, networking (VPCs, Subnets), and IAM policies.
• Engineered optimized storage solutions for stateful workloads (MongoDB) using GKE PersistentVolumes, enhancing performance and data resiliency.
• Established a full-stack observability framework using Google Cloud Monitoring, Logging, Prometheus, and Grafana.

• Streamlined project activities for R&D projects, ensuring seamless collaboration among cross-functional teams.
• Proactively identified and mitigated potential project risks, maintaining smooth progress and adherence to timelines.
• Effectively managed and optimized project resources to maximize efficiency and minimize waste.
• Maintained thorough and accurate project documentation to enhance clarity and transparency throughout project lifecycles.
• Initiated projects with comprehensive kick-off meetings, aligning team members and setting clear objectives for successful project execution.
• Facilitated issue board meetings to address and resolve project-related issues promptly, ensuring minimal disruptions.
• Conducted regular stakeholder meetings to ensure alignment and collaboration, fostering a supportive project environment.
• Delivered detailed progress reports to the leadership team, ensuring transparency and accountability in project outcomes.

• Backlog Management
• Scrum Master
• PO for the Ministry of Justice
• Optimizing Agile Processes
• Classic Business Analysis, User Stories and Testing
• Operational Topics like Nagios Monitoring and Incident Handling

Tools:

• Jira / Confluence
• SQL Developer
• Elastic / Kibana
• Visual Studio Code

• Supporting 3000 Intune devices
• Intune AutoPilot deployments for kiosk devices and hardening
• Intune configuration profiling and troubleshooting

Developed the product vision and outcome strategy for a new registry platform, designed a management workshop for strategic alignment, conducted BPMN process mapping across systems and roles, analyzed user story practices and further developed them on an outcome basis, and brought together stakeholders from business departments, management and the external development partner.

Skills: Product Strategy, Outcome Roadmapping, Stakeholder Workshops, BPMN/Process Analysis, Miro, Linear

• Lead software architect in a greenfield MES project (Manufacturing Execution System / factory control system), responsible for architecture decisions, technology selection, and technical direction throughout the entire development lifecycle
• Designed and built the core framework from scratch, including several reusable Spring Boot starters (e.g., OPC-UA integration, messaging, security) that enable flexible composition of the individual system modules
• Introduced Keycloak as the central authentication and authorization system with SSO across all MES components
• Created and owns the full CI/CD pipeline covering Java, NPM and Docker – automating build, test, containerisation and deployment across all project components
• Set up the architecture documentation space in Confluence as the single source of truth for all architecture decisions, component designs, and integration patterns
• Defined and enforced naming conventions and coding standards to ensure consistency in the growing codebase
• Conducted regular code reviews for quality assurance, knowledge sharing, and adherence to architecture guidelines
• Created and maintained technology roadmaps to guide future development priorities and infrastructure investments

• For the internal MIS, which gathers data in a complex, comprehensive system landscape and loads it into a central database via ETL, existing processes and packages had to be maintained and new KPIs analyzed, specified, and implemented.