Trainer

• Set up and managed operational security in an upscale seasonal hotel. Responsible for staff training, risk analysis, emergency and access management, security documentation, and coordination with hotel management, employees, guests, partners and authorities.

• Management and further development of the research institute
• Finance, HR, fundraising/PR, marketing, training

Process architect and transformation driver for company-wide excellence initiatives (covering a vacancy) Establishment and management of a company-wide process and governance framework to strengthen structure, leadership and effectiveness in an internationally growing family-owned company. Responsibility for the global process house, end-to-end governance, process role architecture and further development of the integrated management system – including international implementation (Romania, USA).

Scope:

• Management of the Business Excellence department with 6 employees and functional leadership of 20+ Process Owners
• Establishment of a global process operating system (architecture, roles, governance, global-local logic)
• Development of a group-wide control and KPI system for processes (transparency, KPIs, maturity)
• Introduction of mechanisms to ensure effectiveness in day-to-day operations (role enablement, communities, feedback)
• Governance and role framework for new production sites in Romania and USA (mandates, roles, decision logic)
• Stabilization and further development of the integrated management system (IMS)

Sustainable Results:

• Global process operating system established - Structure, roles, governance and global-local rules defined as a binding framework and anchored in the management system — the basis for consistent management and scalability.
• End-to-end process ownership strengthened - Process Owner roles globally defined, qualified and anchored in Communities of Practice — clear ownership structures across all sites for the first time.
• KPI and process management logic established - Uniform KPI system, maturity model and reporting principles developed — the basis for fact-based decisions, prioritization and transparency throughout the company.
• Effectiveness in day-to-day operations increased - Enablement architecture, onboarding mechanisms, regular meeting formats and feedback loops introduced — the process system is applied in daily work and continuously improved.
• Governance framework for new site implemented - Mandates, roles, decision paths and escalation logic for the new production site in Romania developed — clear structure for setup, management and integration.

Focus:

• Developing and providing Cloud Native Courses
• Architecture Consulting for Platform Engineering and Cloud Native
• Supporting Teams and People on their Cloud Native Journey

Delivered Trainings:

• Kubernetes Fundamentals - From Pods to Ingresses; 2 Days
• Platform Engineering on GKE - Operators, GitOps, Gateway API, Policy Management, Storage; 2 Days
• Platform Engineering on AKS - GitOps, External Secrets, Policy Management, Ingress/Gateway API and Storage; 4 Days

Currently In Progress:

• Platform Engineering Basic / Advanced on OpenShift - OpenShift/Kubernetes Basics, GitOps, External DNS, External Secrets; Multi-Step Program with 2 Course Blocks (3 and 2 Days) and self-paced projects

• Conducting one-on-one coaching sessions to support personal and professional goal achievement
• Developing customized coaching and training concepts for different target groups
• Facilitating training workshops on communication, leadership and personal development
• Analyzing development needs and deriving suitable learning and coaching measures
• Using various coaching methods and tools tailored to the client's individual situation

• Scope development and project planning
• Stakeholder management
• Process analysis and adaptation
• Development of reporting structures
• Establishment of joint communication structures
• Training concept
• Order processing and cost tracking

• Mandate with Swiss Post Cargo Transformation Program (among others SAP & IT landscape integration)
• Leading the change management workstream within a multi-country transformation program across 30 entities in Europe
• Supporting leadership in harmonizing processes, culture and governance under a new Target Operating Model
• Facilitating alignment between IT, business and operations to ensure adoption and engagement

• Strategic and operational leadership of the technical service organization
• Improvement of all processes and workflows
• Development and introduction of a service management IT tool incl. AI database, customer app, and self-service portal

• Setup of QM system ISO 9001:2015

• For the internal MIS, which gathers data in a complex, comprehensive system landscape and loads it into a central database via ETL, existing processes and packages had to be maintained and new KPIs analyzed, specified, and implemented.

• Holistic project support from analysis through piloting to implementation in the areas of change, process, and project management.
• Design and delivery of customer-specific training sessions, seminars, and workshops on processes, organization, and structures with clear objectives.
• Worked as a coach, trainer, and keynote speaker on leadership, conflict, and communication for audiences of up to 300 people.
• Trainer for mediators.

Senior consultant for companies (EU, UK), Agile Coach / Scrum Master for multiple projects, trainer for agile certifications (SAFe, Scrum), collaboration partner with KEGON, collaboration partner with NOVATEC

• Activate the energy within organisations to evolve beyond outdated structures
• Guide leaders to unlock natural intelligence and flow, aligning human potential with purpose