Max Meinhardt-Qualtrics CXM Solutions Expert
Check rate
Experience
Qualtrics CXM Solutions Expert
Freelancing
Support with the introduction and implementation of the Qualtrics XM platform in the consulting and service environment for customers, e.g. in the banking sector, focusing on data quality, parameterization, technical coordination, and implementation support
Technical validation of configurations, feedback flows, and reporting setups
Review and assurance of data quality (mapping, mandatory fields, regulatory-relevant fields)
Performance of UAT, functional tests, and data checks in collaboration with the department and IT
Coordination with stakeholders from consulting, service, compliance, IT, and product management
Clarification of technical requirements with the business side and derivation of adaptation requirements in the platform
Creation of documentation, test protocols, and quality-related artifacts
Support in the preparation of internal approvals and rollouts
Successful technical acceptance of the new feedback and reporting functionalities
Increase in data quality in the relevant fields (e.g., feedback classification, assignment to the consulting process)
Stable implementation of the platform in the consulting environment with clear handover to IT and specialist departments
Project Manager Qualtrics CXM Customer Experience
Adecco Group
- Implemented the global transactional NPS (Net Promoter Score) measurement program in 40+ markets supporting the internal Customer Experience team
- Served as Product Owner for integrating the Qualtrics SaaS Customer Experience solution and responsible for the license package
- Facilitated collaborations between business and IT stakeholders, ensuring precise definition and alignment of requirements
- Fostered seamless collaboration with IT teams to orchestrate effective change management initiatives
- Managed and monitored the CX implementation solution roadmap in coordination with worldwide markets, ensuring consistent progress and alignment with organizational goals
Solutions Consultant
Cornerstone OnDemand Inc.
- Collaborated extensively across the DACH/EE region, engaging with multiple prospects to understand their needs and requirements
- Led the preparation of compelling RFIs and RFPs, showcasing our solutions to secure qualification for selection rounds
- Represented our solutions at industry fairs like Learntec and Zukunft Personal, articulating product features and benefits to diverse stakeholders
HR Software Consultant
HR Software Consulting
- Provided expert consultation on HR software to key decision makers in HR departments, offering tailored solutions to address specific needs and challenges
- Successfully built a diverse client base and extensive partner network, fostering strong relationships to drive collaborative success and business growth
Project Manager Talent Management & e-Recruiting
Abraxas Informatik Ltd
- Managed end-to-end implementations, ensuring adherence to scope, time, quality, and budget constraints, with projects valued at up to six figures in Swiss Francs
- Engaged in solution sales activities, actively participating in software selection processes and delivering live demonstrations to prospective clients
- Coordinated with the software development team using Jira to streamline workflows and enhance productivity
Business Development Consultant
Talentis Solutions Ltd. (Stamford Group)
- Played a pivotal role in shaping and executing the go-to-market strategy and business planning initiatives
- Directed and supervised the activities of project management consultants to deliver exceptional results
Human Capital Management (HCM) Consultant
HR Campus Ltd.
- Managed project and account aspects of HR technology implementation projects across diverse companies
- Orchestrated partnerships with software vendors to drive the development of tailored product versions
- Served as the primary liaison and single point of contact for numerous B2B accounts
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Professional Services, Information Technology, and Banking and Finance.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Project Management, Customer Service, Human Resources, Quality Assurance, and Marketing.
Summary
Experienced Project Manager with over 14 years of experience in digitalization, SaaS solutions in the field of Customer Experience and HR. Expertise in agile methods, product development and process optimization. Bridge between business and IT with a strong focus on customer value, digital transformation, and data-driven decisions.
Skills
- Customer Experience
- Survey Methods
- Product Ownership
- Ai Technologies
- Project Management
- Sap Hcm Pa&Om Knowdlege
- Process Optimization
- Saas Solutions
- Business Analysis
- Stakeholder Management
- Technological Expertise
- Collaboration Tools (Confluence, Jira)
- Crm (Salesforce, Hubspot)
- Programming Languages Basics (Html. Css, Javascript)
- Ticket System (Servicenow)
- Data & Analysis Tools (Powerbi)
Languages
Education
Barcelona Technology School
Master, Digital Product Management · Digital Product Management · Barcelona, Spain
University of Applied Sciences
Diplom, Social Management Studies - Master of Arts equivalent · Social Management Studies · Nordhausen, Germany
Certifications & licenses
Qualtrics XM Customer Experience Expert Certification
Nova Talent Member
Nova Talent
DataCamp AI Leadership, ChatGPT & AI Fundamentals
DataCamp
Scrum Alliance
Cornerstone OnDemand HR Core Product Certification
Cornerstone OnDemand
Scrum Alliance
Web Developer (HTML & CSS)
Digicomp
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Max is based in Zürich, Switzerland.
Max speaks the following languages: German (Native), English (Advanced), Spanish (Intermediate).
Max has at least 15 years of experience. During this time, Max has worked in at least 7 different roles and for 7 different companies. The average length of individual experience is 2 years and 2 months. Note that Max may not have shared all experience and actually has more experience.
Based on recent experience, Max would be well-suited for roles such as: Qualtrics CXM Solutions Expert, Project Manager Qualtrics CXM Customer Experience, Solutions Consultant.
Max's most recent position is Qualtrics CXM Solutions Expert at Freelancing.
In recent years, Max has worked for Freelancing and Adecco Group.
Max is most experienced in industries like Professional Services, Information Technology, and Banking and Finance.
Max is most experienced in business areas like Information Technology, Project Management, and Customer Service. Max also has some experience in Human Resources, Quality Assurance, and Sales.
Max has recently worked in industries like Professional Services and Banking and Finance.
Max has recently worked in business areas like Information Technology, Customer Service, and Project Management.
Max holds a Master in Digital Product Management from Barcelona Technology School and a Master in Social Management Studies from University of Applied Sciences.
Max has 8 certificates. Among them, these include: Qualtrics XM Customer Experience Expert Certification, Nova Talent Member, DataCamp AI Leadership, and ChatGPT & AI Fundamentals.
The availability of Max needs to be confirmed.
Daily rate distribution
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Average rates for similar positions
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The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 26 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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