Jörn Bottenhorn - IT Project Manager and Business Analyst

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Frankfurt, Germany

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Experience

Jul 2023 - Feb 2025

1 year 8 months

Germany

Project Management and PMO

TANKKARTEN | PAYMENT

Close collaboration with development teams to ensure alignment with project objectives
Assessment of in-scope assets, creation of requirements, and support of the public tender process through the selection of a provider
Creation and maintenance of UML sequence diagrams to document system interactions
Extensive use of Agile/Scrum methodology and Spotify model
Development and implementation of cutover and dress rehearsal plans together with the application managers

Jan 2021 - Jun 2023

2 years 6 months

Germany

IT Multi-Project Manager

FUEL CARDS | PAYMENT

Planning and coordination of project execution
Management of a team that developed more than 10 microservices in the Azure Cloud using MS SQL Server and RabbitMQ environments
Development of a new transaction processing platform for electric vehicle charging with Azure Cloud and Kubernetes technology
Further development of the new master data platform in collaboration with stakeholders from the existing legacy systems
Definition of sprint content and scope while taking sprint velocity into account according to the Spotify model
Coordination and maintenance of dependencies between squads
Reporting on the squad's progress, achievements, and challenges
Preparation of decision documents and initiation of actions before and after escalations
Introduction of best practices such as agile UML design for requirements engineering and development

Apr 2020 - Dec 2020

9 months

Germany

Business Analyst

GLOBAL BANK | PAYMENT

Conducting analyses, designing, and testing backend systems for the integration of Apple Pay and Google Wallet

Feb 2019 - Mar 2020

1 year 2 months

Germany

Business Analyst / Test Manager

PSP | PAYMENT

Supporting the merger of two Payment Service Providers by leading test management and defining test objects
Development of a test concept for the transaction platform and management of four project releases, each with a budget of approximately 400 PT
Coordination of project management tasks and preparation of reports on the defect situation as well as tracking test progress
Providing seamless credit processing from application submission through after-sales, including back-office integration
Cross-functional coordination of nearshore/offshore teams and crisis management to improve process efficiency and stability

Oct 2017 - Dec 2018

1 year 3 months

Germany

IT Multi-Project Manager

PAYMENT | BANKING

Coordination of the implementation of SEPA Instant Payments for a major bank, focusing on cross-team communication and adherence to schedules
Support of the infrastructure go-live process for a bank-wide release with an effort of 3,000 PT
Creation and execution of load tests as well as reporting

Mar 2017 - Aug 2017

6 months

Germany

Technical and Business Analyst

RISK MANAGEMENT | BANKING

Improved risk management and digital income verification processes for a direct bank by analyzing large datasets and identifying data patterns
Optimized reporting structures and automated Excel-based reporting to reduce manual effort and increase process efficiency
Optimized rating algorithms, reduced false positives by 5–10%, and lowered customer complaints

Apr 2016 - Feb 2017

11 months

Germany

Multi-Project Manager

SMB | LOGISTICS

Coordinated four releases of multinational logistics web portals for private and business customers with a total effort of 2,000 PT
Ensured smooth integration of consumer apps and optimized self-service functions
Provided efficient reporting, moderated business workshops, and coordinated in-house and offshore teams

Jul 2014 - Mar 2016

1 year 9 months

Germany

Project Manager / Business Analyst

ONLINE CREDIT | BANKING

Supported the merger of two Payment Service Providers in implementing a new transaction processing platform
Managed test activities, defined test objects, and developed a test concept
Led four project releases, each with a budget of approximately 400 PT, for an online loan application system
Coordinated across departments, managed nearshore/offshore teams, and handled crises effectively

Jan 2014 - Jun 2014

6 months

Germany

Sub-Project Manager - Infrastructure

MORTGAGES | BANKING

Supported the implementation of an intranet web portal for real estate financing and loan extensions, including SAP integration
Coordinated the implementation of SEPA Instant Payments in bank branches and led agile and offshore development teams
Ensured final cutovers, go-live, and effective infrastructure testing through monitoring and troubleshooting

Jan 2013 - Jan 2014

1 year 1 month

Germany

Application Owner and Transition Manager

MORTGAGES | BANKING

Led service transition and requirements for a web portal for real estate financing and loan extensions, including SAP integration
Provided 3rd-level production support, set up application monitoring, and coordinated activities in real time during the rollout
Ensured a smooth cutover and effective incident management by training teams for production support

Nov 2012 - Jan 2013

3 months

Germany

Analyst

LENDING | BANKING

Thorough analysis for the migration of 15 lending-related applications from Solaris to x86, identification of affected systems, and coordination with Application Owners
Design of solution scenarios and creation of presentations to ensure smooth communication across teams

May 2012 - Jan 2013

9 months

Germany

Business Analyst, Test Manager, and Technical Tester

CONSUMER FINANCE | BANKING

Led requirements analysis and testing for a web application for online shop financing
Ensured seamless credit decision and purchase completion workflows by coordinating nearshore developers
Conducted end-to-end testing and security testing to improve system reliability

Feb 2012 - May 2012

4 months

Germany

Interim Group Lead "Production Support"

LENDING | BANKING

Coordinated 3rd-level production support for lending-related applications during a transition period
Led the production team to ensure smooth operations and timely resolution of technical issues

Oct 2011 - Feb 2012

5 months

Germany

Defect Manager / Technical Tester

CONSUMER FINANCE | BANKING

Led defect management and technical testing for an online loan application system
Coordinated defects and testing of web services as well as integration into the production environment

Dec 2008 - Oct 2011

2 years 11 months

Germany

Service Operations Specialist

LENDING | BANKING

Provided 3rd-level production support for various lending-related applications, including incident and problem management
Led several task forces to resolve critical issues and conducted on-site meetings with customers
Managed crises through regular management briefings and coordination between teams and stakeholders

Jul 2008 - Oct 2008

4 months

Germany

Functional and Technical Tester

CONSUMER FINANCE | BANKING

Conducting functional and performance tests for an online loan application in retail, including planning, execution, and automation of end-to-end tests
Close collaboration with nearshore vendors to resolve critical issues

Apr 2008 - Jun 2008

3 months

Germany

Functional Tester

MOBILE CONNECTIVITY | TELCO

Conducting comprehensive tests of UMTS devices to ensure seamless GPRS/UMTS connectivity
Creating and executing test cases and tracking defects in collaboration with development teams

Jun 2006 - Mar 2008

1 year 10 months

Germany

Functional Tester / Test Coordinator

MORTGAGES | BANKING

Functional testing and coordination for core banking modules used to manage banking products and mortgage calculations
Acting as an interface between project managers and developers and coordinating 3rd-level production support

Jan 2005 - Feb 2006

1 year 2 months

Germany

Test Analyst / Functional Tester

SALES MANAGEMENT | BANKING

Analyzing test objects and creating test cases in the "Sales Management" module
Contributing to an effective system rollout and performance measurement

Jul 2004 - Dec 2004

6 months

Test Analyst / Functional Tester

USER ADMIN | BANKING

Coordinating the "User Administration" and "Account-Specific Messages" modules in a core banking system

Industry experience

See where this freelancer has spent most of their professional time.

Experienced in Banking and Finance, Automotive, Information Technology, and Transportation.

Banking and Finance

Automotive

Information Technology

Transportation

Business area experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Project Management, Quality Assurance, Operations, Product Development, and Business Intelligence.

Information Technology

Project Management

Quality Assurance

Operations

Product Development

Business Intelligence

Summary

Senior IT Project Manager & Business Analyst in the financial sector with over 15 years of experience in freelance IT projects. Combines technical expertise with structured project management to efficiently manage complex initiatives. Focused on structured decision-making and sustainable results in meetings.

Specialized in clear decision-making in meetings with defined outcomes. Experienced in waterfall, hybrid, and agile methods to make optimal use of resources and manage budgets, schedules & teams in a targeted manner. Expert-level knowledge of MS Project, Jira & Confluence for maximum transparency and control.

Through my many roles in key positions across the entire SDLC, I understand the challenges of off-/near-/onshore environments. I promote effective collaboration, mediate in complex situations, and ensure high team motivation & sustainable project success.

Skills

Industry Strengths

It Consulting
Banking
Payment
Driving Projects Forward
Stakeholder Management
It Infrastructure & Cloud
Telecommunications
Service Provider Management
Logistics
Credit Business
Point-Of-Sale
Integration Of Agile And Traditional Waterfall Methods
Management Communication

Project Management & Collaboration

Microsoft Office And Office 365 Suite
Atlassian Jira
Atlassian Confluence
Ms Project Professional
Ms Word
Ms Powerpoint
Ms Excel
Ms Outlook
Servicenow
Hp Alm
Lotus Notes

Industry-Specific Expertise

Sepa
Camt
Zait
Bait
Marisk
Visa
Mastercard
Iso 20022
Sepa Real-Time (Cgi Sepa Srt)
Mt/Mx Messages
Core Banking
Payment Processing
Application Management
Sap Interfaces
Cutover Management
Application Monitoring
Banking Software
Credit Risk Scoring
Fuel Card Business

Technical Tools & Development Platforms

Microsoft Azure
Apis
Web Services
Postman
Soap Ui
Java
Api Management
Postgresql
Ibm Mainframe Z/Os
Openshift
Kubernetes
Git
Oracle Sql Developer
Angularjs
Ai/Ki
Co-Pilot
Chat-Gpt
Bootstrap
Selenium Ide
Jmeter
Pdiag
Ms Sql
Mysql
Excel/Vba
Wlp Fo
Php
Laravel
Rest
Soap
Xml
Json

Processes And Methods

Project Planning And Control
Reporting
Risk Management
Conflict Resolution
Software Development Lifecycle
Agile Concepts
Requirements Analysis
Security Analysis
Network Infrastructure
Interface Coordination
Change Management
Infrastructure Monitoring
It Security
Load Testing
Performance Monitoring
Data Mining
Requirements Engineering
Public-Key Infrastructure (Pki)
Data Analysis

Languages

German

Native

English

Advanced

Spanish

Advanced

Education

Oct 2002 - Sep 2004

Universität Göttingen

Business Administration · Göttingen, Germany

Oct 2001 - Sep 2002

FH Nürtingen / Geislingen

Business Administration (Automotive Business) · Geislingen, Germany

Sep 1997 - Jun 2000

Jacob-Grimm-Schule

General Higher Education Entrance Qualification · Kassel, Germany

Certifications & licenses

Microsoft

GPM Deutsche Gesellschaft für Projektmanagement e. V.

scrum.org

CFA Institute Investment Foundations™ certificate

CFA Institute

IPMA Recertification by verification of experience

Deutsche Gesellschaft für Projektmanagement e. V.

Certified Software Tester - Foundation Level

ISTQB International Software Testing Qualifications Board

Statistics

Experience

Total positions 20

Experience in Banking and Finance 18.5 y

Avg length 1 y

Longest experience 2 y 10 m

Global experience

Countries worked in 1 (Germany)

Primary country Germany

Expertise

Recent roles Project Management and PMO, IT Multi-Project Manager, Business Analyst

Main industries Banking and Finance, Automotive, Information Technology

Main business areas Information Technology, Project Management, Quality Assurance

Qualifications

Highest degree Bachelor

Certifications earned 7

Profile

Member since

June 2023

Last update

October 2026

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Frequently asked questions

Have questions? Find more information here.

Jörn is based in Frankfurt, Germany and can operate in on-site, hybrid, and remote work models.

Jörn speaks the following languages: German (Native), English (Advanced), Spanish (Advanced).

Jörn has at least 20 years of experience. During this time, Jörn has worked in at least 18 different roles and for 14 different companies. The average length of individual experience is 1 year. Note that Jörn may not have shared all experience and actually has more experience.

Based on recent experience, Jörn would be well-suited for roles such as: Project Management and PMO, IT Multi-Project Manager, Business Analyst.

Jörn's most recent position is Project Management and PMO at TANKKARTEN | PAYMENT.

In recent years, Jörn has worked for TANKKARTEN | PAYMENT and FUEL CARDS | PAYMENT.

Jörn is most experienced in industries like Banking and Finance, Automotive, and Information Technology. Jörn also has some experience in Transportation and Telecommunication.

Jörn is most experienced in business areas like Information Technology, Project Management, and Quality Assurance. Jörn also has some experience in Operations, Product Development, and Business Intelligence.

Jörn has recently worked in industries like Banking and Finance, Automotive, and Information Technology.

Jörn has recently worked in business areas like Information Technology and Project Management.

Jörn holds a Bachelor in Business Administration from Universität Göttingen and a Bachelor in Business Administration (Automotive Business) from FH Nürtingen / Geislingen.

Jörn has 7 certificates. Among them, these include: Microsoft Certified: Azure Fundamentals, IPMA Certified Project Management Associate, and Professional Scrum Master (PSM I).

The availability of Jörn needs to be confirmed.

Daily rate distribution

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<€640 €640-720 €800-880 €880-960 €960+

The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.

Average rates for similar positions

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Daily rate avg. 874 €

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Median rate 912 €

The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.

Calculated based on our freelancers’ daily rates as of 17 Oct 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.