Jörn Bottenhorn - Project Management and PMO

Q: Where is Jörn based?

Jörn is based in Frankfurt, Germany and can operate in on-site , hybrid , and remote work models.

Q: What languages does Jörn speak?

Jörn speaks the following languages: German (Native), English (Advanced), Spanish (Advanced) .

Q: How many years of experience does Jörn have?

Jörn has at least 20 years of experience. During this time, Jörn has worked in at least 18 different roles and for 14 different companies . The average length of individual experience is 1 year . Note that Jörn may not have shared all experience and actually has more experience.

Q: What is Jörn's latest experience?

Jörn's most recent position is Project Management and PMO at TANKKARTEN | PAYMENT .

Q: What companies has Jörn worked for in recent years?

In recent years, Jörn has worked for TANKKARTEN | PAYMENT and FUEL CARDS | PAYMENT .

Q: Which industries is Jörn most experienced in?

Jörn is most experienced in industries like Banking and Finance , Automotive , and Information Technology . Jörn also has some experience in Transportation and Telecommunication .

Q: Which business areas is Jörn most experienced in?

Jörn is most experienced in business areas like Information Technology , Project Management , and Quality Assurance . Jörn also has some experience in Operations , Product Development , and Business Intelligence .

Q: Which industries has Jörn worked in recently?

Jörn has recently worked in industries like Banking and Finance , Automotive , and Information Technology .

Q: Which business areas has Jörn worked in recently?

Jörn has recently worked in business areas like Information Technology and Project Management .

Recommended expert

Frankfurt, Germany

Experience

Jul 2023 - Feb 2025

1 year 8 months

Germany

Project Management and PMO

TANKKARTEN | PAYMENT

Close collaboration with development teams to ensure alignment with project goals
Assessment of in-scope assets, requirements definition and support of the public tender process up to vendor selection
Creation and maintenance of UML sequence diagrams to document system interactions
Intensive use of Agile/Scrum methodology and the Spotify model
Development and implementation of cutover and rehearsal plans together with the application managers

Jan 2021 - Jun 2023

2 years 6 months

Germany

IT Multi-Project Manager

FUEL CARDS | PAYMENT

Planning and coordination of project execution
Leading a team that developed over 10 microservices in the Azure Cloud, using MS SQL Server and RabbitMQ environments
Developing a new transaction processing platform for electric vehicle charging using Azure Cloud and Kubernetes technology
Further developing the new master data platform in collaboration with stakeholders of the existing legacy systems
Defining sprint content and scope based on sprint velocity according to the Spotify model
Coordinating and managing dependencies between squads
Reporting on the squad’s progress, successes, and challenges
Creating decision documents and initiating actions before and after escalations
Introducing best practices such as agile UML design for requirements engineering and development

Apr 2020 - Dec 2020

9 months

Germany

Business Analyst

GLOBAL BANK | PAYMENT

Conducting analysis, design, and testing of backend systems for Apple Pay and Google Wallet integration

Feb 2019 - Mar 2020

1 year 2 months

Germany

Business Analyst / Test Manager

PSP | PAYMENT

Supporting the merger of two payment service providers by leading test management and defining test objects
Developing a test concept for the transaction platform and managing four project releases with approx. 400 PT budget each
Coordinating project management tasks and creating reports on defects, as well as tracking test progress
Delivering seamless credit processing from application to after-sales, including back-office integration
Cross-functional coordination of nearshore/offshore teams and crisis management to improve process efficiency and stability

Oct 2017 - Dec 2018

1 year 3 months

Germany

IT Multi-Project Manager

PAYMENT | BANKING

Coordinating the implementation of SEPA Instant Payments for a large bank, focusing on cross-team communication and meeting deadlines
Supporting the go-live process of the infrastructure in a bank-wide release with 3,000 PT effort
Creating and executing load tests, as well as reporting

Mar 2017 - Aug 2017

6 months

Germany

Technical and Business Analyst

RISK MANAGEMENT | BANKING

Improved risk management and digital income verification processes for a direct bank by analyzing large datasets and identifying data patterns
Optimized reporting structures and automated Excel-based reporting to reduce manual work and boost process efficiency
Optimized rating algorithms, cutting false positives by 5–10% and lowering customer complaints

Apr 2016 - Feb 2017

11 months

Germany

Multi-Project Manager

SMB | LOGISTICS

Coordinated four releases of multinational logistics web portals for retail and corporate customers with a total effort of 2,000 person-days
Ensured smooth integration of customer apps and optimized self-service features
Streamlined reporting, led business workshops, and coordinated in-house and offshore teams

Jul 2014 - Mar 2016

1 year 9 months

Germany

Project Manager / Business Analyst

ONLINE CREDIT | BANKING

Supported the merger of two payment service providers by implementing a new transaction processing platform
Led test management, defined test objects, and developed a test concept
Managed four project releases for an online loan application system with a budget of about 400 person-days each
Coordinated across departments, managed nearshore/offshore teams, and handled crises effectively

Jan 2014 - Jun 2014

6 months

Germany

Subproject Manager - Infrastructure

MORTGAGES | BANKING

Assisted in implementing an intranet web portal for mortgage financing and loan extensions, including SAP integration
Coordinated the rollout of SEPA Instant Payments in bank branches, leading agile and offshore development teams
Ensured final cutovers, go-live, and effective infrastructure tests through monitoring and troubleshooting

Jan 2013 - Jan 2014

1 year 1 month

Germany

Application Owner and Transition Manager

MORTGAGES | BANKING

Led service transition and requirements for a web portal for mortgage financing and loan extensions, including SAP integration
Provided 3rd-level production support, set up application monitoring, and coordinated in real time during rollout
Ensured smooth cutovers and effective incident management by training teams for production support

Nov 2012 - Jan 2013

3 months

Germany

Analyst

LENDING | BANKING

Conducted detailed analysis for migrating 15 loan-related applications from Solaris to x86, identified affected systems and coordinated with application owners
Designed solution scenarios and created presentations to ensure smooth cross-team communication

May 2012 - Jan 2013

9 months

Germany

Business Analyst, Test Manager, and Technical Tester

CONSUMER FINANCE | BANKING

Led requirements analysis and testing for a web application for online store financing
Enabled seamless credit decision and purchase completion workflows by coordinating nearshore developers
Conducted end-to-end and security tests to improve system reliability

Feb 2012 - May 2012

4 months

Germany

Interim Group Lead "Production Support"

LENDING | BANKING

Coordinated 3rd-level production support for loan-related applications during a transition period
Led the production team to ensure smooth operations and timely resolution of technical issues

Oct 2011 - Feb 2012

5 months

Germany

Defect Manager / Technical Tester

CONSUMER FINANCE | BANKING

Led defect management and technical testing for an online loan application system
Coordinated defect tracking and web service testing, and integration into production environment

Dec 2008 - Oct 2011

2 years 11 months

Germany

Service Operations Specialist

LENDING | BANKING

Provided 3rd-level production support for various loan-related applications, including incident and problem management
Led multiple task forces to resolve critical issues and conducted on-site meetings with clients
Managed crises through regular management briefings and coordination between teams and stakeholders

Jul 2008 - Oct 2008

4 months

Germany

Functional and Technical Tester

CONSUMER FINANCE | BANKING

Conducting functional and performance tests for an online retail loan application, including planning, execution and automation of end-to-end tests
Working closely with nearshore vendors to resolve critical issues

Apr 2008 - Jun 2008

3 months

Germany

Functional Tester

MOBILE CONNECTIVITY | TELCO

Conducting extensive tests on UMTS devices to ensure seamless GPRS/UMTS connectivity
Creating and executing test cases and tracking defects in collaboration with development teams

Jun 2006 - Mar 2008

1 year 10 months

Germany

Functional Tester / Test Coordinator

MORTGAGES | BANKING

Functional testing and coordination for core banking modules managing banking products and mortgage calculations
Acting as liaison between project managers and developers and coordinating 3rd-level production support

Jan 2005 - Feb 2006

1 year 2 months

Germany

Test Analyst / Functional Tester

SALES MANAGEMENT | BANKING

Analyzing test objects and creating test cases in the module "Sales Management"
Contributing to an effective system rollout and performance measurement

Jul 2004 - Dec 2004

6 months

Test Analyst / Functional Tester

USER ADMIN | BANKING

Coordinating the modules "User Administration" and "Account-Specific Messages" in a core banking system

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Banking and Finance, Automotive, Information Technology, and Transportation.

Banking and Finance

Automotive

Information Technology

Transportation

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Project Management, Quality Assurance, Operations, Product Development, and Business Intelligence.

Information Technology

Project Management

Quality Assurance

Operations

Product Development

Business Intelligence

Summary

Senior IT Project Manager & Business Analyst in the financial sector with over 15 years of experience in freelance IT projects. I combine technical expertise with structured project management to steer complex initiatives efficiently. Focused on structured decision-making and lasting outcomes in meetings.

Specialized in clear decision-making in meetings with defined results. Experienced in waterfall, hybrid, and agile methods to use resources optimally and manage budgets, timelines & teams effectively. MS Project, Jira & Confluence at expert level for maximum transparency and control.

Through my many roles in key positions across the entire SDLC, I understand the challenges in offshore, nearshore, and onshore environments. I foster effective collaboration, mediate in complex situations, and ensure high team motivation & sustainable project success.

Skills

Industry Strengths

It Consulting
Banking
Payment
Driving Projects
Stakeholder Management
It Infrastructure & Cloud
Telecommunications
Vendor Management
Logistics
Lending
Point Of Sale
Integration Of Agile And Classic Waterfall Methods
Management Communication

Project Management & Collaboration

Microsoft Office And Office 365 Suite
Atlassian Jira
Atlassian Confluence
Ms Project Professional
Ms Word
Ms Powerpoint
Ms Excel
Ms Outlook
Servicenow
Hp Alm
Lotus Notes

Industry-specific Expertise

Sepa
Camt
Zait
Bait
Marisk
Visa
Mastercard
Iso 20022
Sepa Real-time (Cgi Sepa Srt)
Mt/mx Messages
Core Banking
Payment Processing
Application Management
Sap Interfaces
Cutover Management
Application Monitoring
Banking Software
Credit Risk Scoring
Fuel Card Business

Technical Tools & Development Platforms

Microsoft Azure
Apis
Web Services
Postman
Soap Ui
Java
Api Management
Postgresql
Ibm Mainframe Z/os
Openshift
Kubernetes
Git
Oracle Sql Developer
Angularjs
Ai/ml
Co-pilot
Chat-gpt
Bootstrap
Selenium Ide
Jmeter
Pdiag
Ms Sql
Mysql
Excel/vba
Wlp Fo
Php
Laravel
Rest
Soap
Xml
Json

Processes And Methods

Project Planning And Control
Reporting
Risk Management
Conflict Resolution
Software Development Lifecycle
Agile Concepts
Requirements Analysis
Security Analysis
Network Infrastructure
Interface Coordination
Change Management
Infrastructure Monitoring
It Security
Load Testing
Performance Monitoring
Data Mining
Requirements Engineering
Public Key Infrastructure (Pki)
Data Analysis

Languages

German

Native

English

Advanced

Spanish

Advanced

Education

Oct 2002 - Sep 2004

University of Göttingen

Business Administration · Göttingen, Germany

Oct 2001 - Sep 2002

Nürtingen-Geislingen University of Applied Sciences

Business Administration (Automotive Management) · Geislingen, Germany

Sep 1997 - Jun 2000

Jacob Grimm School

General Higher Education Entrance Qualification · Kassel, Germany

Certifications & licenses

Microsoft Certified: Azure Fundamentals

Microsoft

IPMA Certified Project Management Associate

GPM German Association for Project Management e. V.

Professional Scrum Master (PSM I)

scrum.org

Professional Scrum Product Owner (PSPO I)

scrum.org

CFA Institute Investment Foundations™ certificate

CFA Institute

IPMA Recertification by verification of experience

German Association for Project Management e. V.

Certified Software Tester - Foundation Level

ISTQB International Software Testing Qualifications Board

Statistics

Experience

Total positions 20

Experience in Banking and Finance 18.5 y

Avg length 1 y

Longest experience 2 y 10 m

Global Experience

Countries worked in 1 (Germany)

Primary country Germany

Expertise

Recent roles Project Management and PMO, IT Multi-Project Manager, Business Analyst

Main industries Banking and Finance, Automotive, Information Technology

Main business areas Information Technology, Project Management, Quality Assurance

Qualifications

Highest degree Bachelor

Certifications earned 7

Profile

Created

June 2023

Last Update

June 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Jörn based?

Jörn is based in Frankfurt, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Jörn speak?

Jörn speaks the following languages: German (Native), English (Advanced), Spanish (Advanced).

How many years of experience does Jörn have?

Jörn has at least 20 years of experience. During this time, Jörn has worked in at least 18 different roles and for 14 different companies. The average length of individual experience is 1 year. Note that Jörn may not have shared all experience and actually has more experience.

What roles would Jörn be best suited for?

Based on recent experience, Jörn would be well-suited for roles such as: Project Management and PMO, IT Multi-Project Manager, Business Analyst.

What is Jörn's latest experience?

Jörn's most recent position is Project Management and PMO at TANKKARTEN | PAYMENT.

What companies has Jörn worked for in recent years?

In recent years, Jörn has worked for TANKKARTEN | PAYMENT and FUEL CARDS | PAYMENT.

Which industries is Jörn most experienced in?

Jörn is most experienced in industries like Banking and Finance, Automotive, and Information Technology. Jörn also has some experience in Transportation and Telecommunication.

Which business areas is Jörn most experienced in?

Jörn is most experienced in business areas like Information Technology, Project Management, and Quality Assurance. Jörn also has some experience in Operations, Product Development, and Business Intelligence.

Which industries has Jörn worked in recently?

Jörn has recently worked in industries like Banking and Finance, Automotive, and Information Technology.

Which business areas has Jörn worked in recently?

Jörn has recently worked in business areas like Information Technology and Project Management.

What is Jörn's education?

Jörn holds a Bachelor in Business Administration from University of Göttingen and a Bachelor in Business Administration (Automotive Management) from Nürtingen-Geislingen University of Applied Sciences.

Does Jörn have any certificates?

Jörn has 7 certificates. Among them, these include: Microsoft Certified: Azure Fundamentals, IPMA Certified Project Management Associate, and Professional Scrum Master (PSM I).

What is the availability of Jörn?

Jörn is immediately available full-time for suitable projects.

What is the rate of Jörn?

Jörn's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.