Simone Kopp - Payment Project Manager and Consultant

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Frankfurt am Main, Germany

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Experience

Jan 2023 - Present

3 years 10 months

Consultant

EPSM (European Association of Payment Service Providers for Merchants)

Stakeholder management and coordination of board meetings
Acquisition of speakers as well as management and moderation of physical and virtual EPSM meetings for members and guests from the payment industry
Organization and coordination of working groups on regulatory topics (DORA, PCI-DSS, AML, PSD3/PSR)
Consulting and representing EPSM on social channels, on the web and at external events and trade fairs

Jan 2022 - Present

4 years 10 months

Germany

Epic Owner – Payment Expert

Telecommunications company

Responsible as Epic Owner for payments including alternative payment methods, bank transfers and interface to payment service providers
Managed further finance and payment requirements such as instant payment, bank transfer booking, SEPA and payment return handling
Created business requirements, user stories and defined acceptance criteria for development of new IT requirements
Acted as interface between developers and business units and was responsible for test case descriptions and acceptance

Jan 2021 - Dec 2021

1 year

Munich, Germany

IT Application Analysis in Accordance with GDPR

EPSM

Managed and moderated physical and virtual EPSM meetings for members and guests from the payment industry
Organized working group sessions on regulatory topics including DORA, PCI, AML and PSD3/PSR
Advised and represented EPSM on social channels, web platforms, external events and trade fairs

Jan 2020 - Dec 2020

1 year

Frankfurt, Germany

Project Management for Risk Assessment and Contract Management

Concardis GmbH

Led risk assessment project and developed implementation recommendations
Managed contract processes and concluded new SLAs

Jan 2019 - Dec 2020

2 years

Frankfurt, Germany

Subproject Management and PMO Chargeback Processing

Concardis GmbH

Co-led subproject and PMO for Thomas Cook insolvency chargeback processing and risk assessment
Managed external partner coordination, stakeholder communications and documentation
Applied agile project management using Kanban

Jan 2017 - Dec 2019

3 years

Frankfurt, Germany

Project Lead Implementation of IT Requirements Management System and IT Demand Management Process

Concardis GmbH

Managed tender process and performed process analysis and optimization
Designed and implemented company-wide requirements management process
Conducted training for key users

Jan 2014 - Dec 2017

4 years

Frankfurt, Germany

Project Lead Introduction of Customer Portal for Digital Customer Service

Concardis GmbH

Collected requirements and prepared specification documents
Created business plan and managed tender process and contract negotiations
Oversaw implementation process and conducted steering committee meetings

Jan 2012 - Dec 2013

2 years

Frankfurt, Germany

Subproject Lead for Data Center Tender

Concardis GmbH

Led subproject for data center tender including requirements gathering
Managed selection and bidding process and commercial contract negotiations

Jan 2011 - Dec 2012

2 years

Frankfurt, Germany

Project Lead IT Process Analysis

Concardis GmbH

Analyzed and evaluated existing processes and optimized process interfaces
Visualized IT processes using ARIS

Jan 2010 - Dec 2012

3 years

Frankfurt, Germany

Project Support SAP-CRM Support

Concardis GmbH

Conducted mass data uploads in SAP-CRM and performed acceptance and integration tests
Provided user support

Jan 2006 - Dec 2007

2 years

Frankfurt, Germany

Project Management Corporate Tender “Acquiring Processing”

Concardis GmbH

Executed Europe-wide corporate tender for acquiring processing
Managed bidding process, supported contract negotiations and drafted service descriptions

Jan 2006 - Dec 2006

1 year

Frankfurt, Germany

Sub-Project Management and PMO Due Diligence and Acquisition Process

Concardis GmbH

Coordinated due diligence process and bid submissions
Supported full acquisition phase

Jan 2004 - Dec 2006

3 years

Frankfurt, Germany

Sub-Project Management and PMO Establishment of a Subsidiary for International Acquiring

Concardis GmbH

Conducted country analyses in Slovenia, the Netherlands and Poland
Supported implementation process and establishment of subsidiary in Slovenia

Jan 2004 - Dec 2004

1 year

Frankfurt, Germany

Project Management Analysis and Process Optimization of the Corporate Value Chain

Concardis GmbH

Analyzed existing value chain and implemented process optimizations with service partners

Jan 2003 - Dec 2004

2 years

Frankfurt, Germany

Project Management Product Launch of Multifunction Devices (MFD)

Tenovis GmbH & Co. KG

Created business plan and managed nationwide product introduction of multifunction devices
Trained sales teams across regional locations
Developed and executed marketing incentives plan

Jan 2003 - Dec 2003

1 year

Frankfurt, Germany

Sub-Project Manager CRM System Implementation

Tenovis GmbH & Co. KG

Analyzed and selected CRM system vendors for technical service
Managed introduction of CRM system

Jan 2002 - Dec 2002

1 year

Madrid, Spain

Project Manager Customer Potential Assessment of Spanish Hotel Sector for ICC

Tenovis GmbH & Co. KG

Supervised market analysis of Spanish hotel sector for customer potential assessment
Managed interview processes

Jan 2002 - Dec 2002

1 year

Madrid, Spain

Sub-Project Manager Product Launch Integral Communication Center (ICC)

Tenovis GmbH & Co. KG

Managed ICC introduction in Spanish indirect sales channel
Coordinated training for indirect sales teams

Industry experience

See where this freelancer has spent most of their professional time.

Experienced in Banking and Finance, Telecommunication, and Tourism.

Banking and Finance

Telecommunication

Tourism

Business area experience

See which departments and functions this freelancer has contributed to most.

Experienced in Project Management, Information Technology, Procurement, Marketing, Finance, and Customer Service.

Project Management

Information Technology

Procurement

Marketing

Finance

Customer Service

Skills

Core Competencies

Project Management
Project Management
Requirements Management
Delivery Manager Support
Product Manager / Pmo
Process And Contract Management

Professional Focus Areas

It Services
It Systems
Software Implementation Projects
Process Optimization
Business Workflow Management
Digitalization Projects (E.G. Requirements Management)

Methodological Focus Areas

Agile And Classic Project Management
Planning And Management Of It Projects (Software Implementation)
Conducting Board Meetings, Steering Committees And Stakeholder Meetings
Implementation And Evaluation Of Complex Tenders
Coordination Of Group-Wide Framework Agreements And Slas
Analysis Of It Applications In Accordance With Gdpr
Monitoring Service Partners
Preparation And Controlling Of Business Plans And Project Budgets
Pm Support / Pmo
Maintaining Project Plans

Main Industries

Financial Services Sector (Acquirer)
Telecommunications
Banking
B2b

Applications

Ms Office
Ms Project
Ms Visio
Atlassian (Jira, Confluence)
Trello
Sap-Crm
Salesforce
Aris

Additional Information

Project Experience: >15 Years
Project Volume: ≤ 5 Mio. Euro
Team Sizes: ≤ 20 Employees

Languages

German

Native

English

Advanced

Spanish

Elementary

Education

Jan 2007 - Jan 2009

GGS, Heilbronn

Master of Business Administration · Business Administration · Heilbronn, Germany · 1,8

Jul 2000 - Jul 2001

University of Abertay Dundee

Bachelor of Arts (Honours) in Business with IT · Business with IT · Dundee, United Kingdom

Sep 1996 - Jul 2001

FH Dortmund

Diplom Betriebswirtin · Business Administration · Dortmund, Germany

...and 1 more

Certifications & licenses

Dora Lead Manager

Statistics

Experience

Total positions 18

Experience in Banking and Finance 19.5 y

Avg length 2 y 1 m

Longest experience 4 y 9 m

Global experience

Countries worked in 2 (Germany, Spain)

Primary country Germany

Expertise

Recent roles Consultant, Epic Owner – Payment Expert, IT Application Analysis in Accordance with GDPR

Main industries Banking and Finance, Telecommunication, Tourism

Main business areas Project Management, Information Technology, Procurement

Qualifications

Highest degree Master

Certifications earned 3

Profile

Member since

April 2025

Last update

October 2026

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Frequently asked questions

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Simone is based in Frankfurt am Main, Germany and can operate in on-site, hybrid, and remote work models.

Simone speaks the following languages: German (Native), English (Advanced), Spanish (Elementary).

Simone has at least 23 years of experience. During this time, Simone has worked in at least 18 different roles and for 5 different companies. The average length of individual experience is 1 year and 3 months. Note that Simone may not have shared all experience and actually has more experience.

Based on recent experience, Simone would be well-suited for roles such as: Consultant, Epic Owner – Payment Expert, IT Application Analysis in Accordance with GDPR.

Simone's most recent position is Consultant at EPSM (European Association of Payment Service Providers for Merchants).

In recent years, Simone has worked for EPSM (European Association of Payment Service Providers for Merchants), Telecommunications company, and EPSM.

Simone is most experienced in industries like Banking and Finance, Telecommunication, and Tourism.

Simone is most experienced in business areas like Project Management, Information Technology, and Procurement. Simone also has some experience in Marketing, Finance, and Customer Service.

Simone has recently worked in industries like Telecommunication and Banking and Finance.

Simone has recently worked in business areas like Finance, Information Technology, and Project Management.

Simone holds a Master in Business Administration from GGS, Heilbronn and a Bachelor in Business with IT from University of Abertay Dundee.

Simone has 3 certificates. These include: Dora Lead Manager, Ireb Certified Professional For Requirements Engineering (Advanced Level), and Psm I (Professional Scrum Master).

Simone will be available part-time from January 2027.

Daily rate distribution

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<€640 €640-720 €800-880 €880-960 €960+

The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.

Average rates for similar positions

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Daily rate avg. 861 €

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Median rate 900 €

The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.

Calculated based on our freelancers’ daily rates as of 17 Oct 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.