Scrum Master

• Backlog Management
• Scrum Master
• PO for the Ministry of Justice
• Optimizing Agile Processes
• Classic Business Analysis, User Stories and Testing
• Operational Topics like Nagios Monitoring and Incident Handling

Tools:

• Jira / Confluence
• SQL Developer
• Elastic / Kibana
• Visual Studio Code

• For the internal MIS, which gathers data in a complex, comprehensive system landscape and loads it into a central database via ETL, existing processes and packages had to be maintained and new KPIs analyzed, specified, and implemented.

• Agile Transformation Coach within an SAP-driven End-to-End Lead-to-Cash program, supporting leadership and management teams in implementing and evolving the Sherpa Way of Working, strengthening Agile practices, role definitions and responsibility clarity (RACI), and delivery effectiveness
• Member of the leadership core team for the Way of Working, shaping and evolving agile operating models, challenging existing practices, and driving pragmatic, system-level improvements
• Conceptualized a Polarion-based Scrum Master dashboard as a single, role-based entry point for sprint status, dependencies, risks, and governance artefacts, reducing reporting overhead and improving transparency
• Provided targeted 1:1 coaching to the Master Scrum Master and Scrum Masters, strengthening leadership capability, role effectiveness, and support for team-specific challenges, including the redesign of Scrum Master syncs and collaboration formats
• Worked with teams and leadership on End-to-End Lead-to-Cash process analysis and documentation in SAP Signavio, supporting alignment, transparency, and a shared understanding of process expectations across teams

• Deputy project manager for one of the largest projects in the Customs Union Code program, CEIS CDA for the Federal Ministry of Finance
• Budget planning and control
• Negotiations and ongoing communication with all relevant stakeholders
• Risk identification and assessment, and development of risk mitigation strategies
• Creation and implementation of action strategies to achieve project goals
• Efficient resource planning and allocation to support project requirements
• Managing the release process using agile methods and coordinating sprints for analysis, development, and testing phases
• Process optimizations and regular reporting for progress monitoring and decision making

• Demonstrated a fundamental level of Scrum mastery, proving an understanding of Scrum as described in the Scrum Guide and the concepts of applying Scrum.

Digitizing real-world locations with 3D/LiDAR scans to make spatial data usable for AI applications and derive concrete use cases and prototypes from it.

• Digital capture of real-world locations as a basis for faster planning and analysis
• Browser-based access to 3D data for easier use and coordination
• Converting spatial data into concrete use cases, prototypes, and AI training scenarios
• Planning basis for urban development and other digital applications of the future

Keywords: LiDAR, 3D scanning, AI, use cases, AI training, prototyping, Python, web development, data models, architecture

• Planning and monitoring sprints and holding the scheduled meetings

• Analyzing and resolving issues in the development process

• Error analysis, bug management and correction in individual process steps

• Stakeholder management

• Documentation and improvement of the development process

• Tools: JIRA, Confluence

• Agile SAFe project management & methodological guidance as Scrum Master of a Scrum community (3 Scrum teams, 26 FTE).
• Sprint management and maintenance of user stories in JIRA and SAP SolMan system.
• Coaching the POs in backlog documentation in SAP Solution Manager and JIRA.
• Agile Project Delivery with Focused Build for SAP Solution Manager, Open SAP.
• Facilitating daily stand-ups, reviews, retrospectives, and planning sessions.
• Harmonizing data in JIRA and SAP Solution Manager.
• Creating enablement sessions and training teams in the practical use of JIRA and SAP Solution Manager (including SAP Focused Build).
• Monitoring test progress across different testing phases using SAP Solution Manager.
• Capturing, tracking, and maintaining impediments and project risks within the Scrum community.
• Planning, facilitating, and documenting results of SME workshops to resolve blockers.
• Maintaining and analyzing sprint reports to achieve increment progress.
• Technologies: SAP S/4 HANA (all modules), SAP Cloud solutions, SAP Solution Manager, SAP Focused Build, RetroTool, JIRA/BigPicture, Confluence, Concept Board, Mentimeter

Sub-project lead in an agile IT environment

Leading a software development team (10 employees)

• Leading a software development team with 10 employees
• Budget responsibility approx. 3 million euros per year
• Conducting employee and job interviews
• Responsibility for resource planning (budget and employees)
• Digitalization of a web interface
• Regular reporting to customers and stakeholders (C-level)
• Product management: developing and implementing product strategies; defining requirements to guide product development
• Structuring product development & continuous testing efficiently to quickly incorporate feedback & compliance points
• Close collaboration with stakeholders & various teams to understand requirements, set priorities, ensure rollout, and increase user-friendliness
• Project experience in an energy industry company, including the functioning of energy markets, the basics of energy generation and distribution, as well as current challenges and developments in the industry
• Project experience in the railway sector - including the structure and operation of railway systems.
• Project experience within the 16.7 Hz traction power sector incl. knowledge of regulatory processes
• Formulating the sub-project charter and the project profile according to the project standard together with the project management
• Controlling service delivery according to the project charter
• Planning and controlling human resources including budget planning for the sub-project
• Ensuring the work capacity of the sub-project participants, e.g. by requesting access rights and documents for the sub-project team
• Planning and control for the respective sub-project (time, scope, budget) including the creation of necessary documents
• Alignment with the business department and Product Owners to plan the sub-project scope and the corresponding implications
• Executing milestone planning according to the agreed process model
• Effort estimation and support of sub-project controlling as well as overall project controlling in forecasting and planning
• Reporting sub-project status (according to status slide template) including progress (according to progress measurement)
• Analyzing, preparing, and addressing action and decision requirements
• Escalating sub-project issues to the project management
• Creating and managing Change Requests (CR)
• Quality assessment of completed task packages from a project management perspective (time, scope, and budget)
• Implementation management of the overarching guidelines and requirements in the sub-project, supported by cross-functional roles on the functional and technical side.
• Identifying, managing, documenting, and communicating opportunities, risks, and dependencies within and across sub-projects
• Supporting project management in creating the overall project plan and overall status reports
• Preparing and managing commissioning including the required documents and protection needs assessment

Scrum Master in an agile IT environment supporting a software development team in the full-stack area (7 people)

• Close collaboration with stakeholders & various teams to understand requirements, set priorities, ensure rollout, and increase user-friendliness
• Implementation of the selected Scrum method, including the required events, meetings, artifacts (product backlog, sprint backlog, burndown charts), metrics, as well as conducting required training in an agile IT environment
• Preparation of Scrum events such as Daily, retrospectives, Review, Sprint planning, estimation, and refinement (agile way of working)
• Moderation of retrospectives and elimination of obstacles to move the team and product forward
• Preparation of action items and retros via whiteboard and Figma
• Application and improvement of agile methods such as Kanban, Scrum, SAFe, or Scrum of Scrums
• Tracking the "Definition of Done" and "Definition of Ready" for all work results of the development team
• Advising on information flow and communication improvements between Product Owner and project team
• Experience with automation, validation such as mandatory field checks, notification functions, creation of filters, boards, and reports via JQL, and setting up cycle time
• Use of Jira & Confluence
• Setting up a progress measurement for project management to transparently map planned vs. actual team capacities and actual efforts for user stories
• Measuring team progress: creating team KPIs: "velocity", "burn-down chart", "throughput", "costs", "quality", "scope"
• Evaluation of agile metrics, process management, and process modeling methods (BPMN, EPC, UML)
• Communication and moderation know-how
• Methodological competence proven in conflict discussions

• Challenge: poor project results and team performance, very poor work environment
• Solution: introduction of agile planning processes, teaching agile principles within the SAFe framework
• Innovation: consistent use of agile methods; introduction of requirements engineering, story writing
• Leadership: interface with the board, program management Opel Europe, GM USA and international markets
• Result: most productive team in the ART; increased planning accuracy to over 85%
• Team size: 10

• Senior agile practitioner in a complex, regulated pharmaceutical environment — facilitating Scrum ceremonies across three international teams (~40 people) while supporting delivery governance and agile coaching.
• Time-limited assignment to bridge the gap until the client could fill the role internally
• Facilitated all Scrum ceremonies (Sprint Planning, Daily Stand-up, Review, Retrospective) across multiple international teams; kept sprints predictable and productive
• Coached teams and Product Owners in agile practices within a GxP-regulated environment, pragmatically balancing agile ways of working with QMS compliance requirements
• Tracked and visualized delivery metrics, managed dependencies, and produced status reports for senior stakeholders and Steering Committee
• Stepped up to project leadership of the internal CCMS product initiative: introduced structured processes and transparent tooling into a previously low-governance environment
• Actively contributed to the company-wide Agile Community of Practice, including authoring blog articles on agile topics
• Commended for analytical thinking, reliability under pressure, and the ability to manage multiple workstreams simultaneously

• Focus on digital transformation in the energy and mobility sector, including SAP R3 transition to S/4HANA
• Project management and requirements engineering in the energy sector (workshops, requirement specification creation, process development)
• Advice on the mobility strategy for public transport/transport of Stadtwerke Wien
• Development of digital strategies for after-sales program at Daimler-Benz

Due to founding another company during COVID, the managing director stepped back from day-to-day operations, which left the team without leadership for around 3 years.

My task was to train a new Product Owner, shape the developers and the Product Owner into a cohesive team, and coach this newly formed team into a state where self-organized value delivery for the customer would be possible again.

Because of the political situation in the US, the main customer of my client saw a drop in revenue, which made a change in the business model necessary for my client. I was allowed to support the transition from a service provider to an AI-first company with a broad customer base in a strategic advisory role, hire staff, and facilitate several C-level negotiations between my client and its new customers.

TASKS

• Training team and management in Scrum and agile ways of working
• Coaching a junior Product Owner up to PSPO II level
• Mediating conflicts in change processes
• C-level consulting and negotiation facilitation
• Developing and evaluating business models
• Leading the hiring process for 4 new employees

ACHIEVEMENTS

• Successfully coached Product Owner to PSPO II level
• Formed a cohesive Scrum team from a team without leadership
• Restored self-organized value delivery for the customer
• Successfully transitioned to AI-native development (Claude)
• Successfully changed the customer's business model

TOOLS & METHODS

• Team building
• NVC according to Rosenberg
• Conflict management
• Workshop facilitation
• Negotiation facilitation
• Leadership coaching
• Personio hiring