Patrick Zemp - Community Scrum Master

Q: Where is Patrick based?

Patrick is based in Münsingen, Switzerland .

Q: What languages does Patrick speak?

Patrick speaks the following languages: German (Advanced), English (Advanced) .

Q: How many years of experience does Patrick have?

Patrick has at least 8 years of experience. During this time, Patrick has worked in at least 6 different roles and for 4 different companies . The average length of individual experience is 1 year and 5 months . Note that Patrick may not have shared all experience and actually has more experience.

Q: What is Patrick's latest experience?

Patrick's most recent position is Community Scrum Master .

Q: What companies has Patrick worked for in recent years?

In recent years, Patrick has worked for Genpact and Wipro .

Q: Which industries is Patrick most experienced in?

Patrick is most experienced in industries like Healthcare , Information Technology , and Professional Services .

Q: Which business areas is Patrick most experienced in?

Patrick is most experienced in business areas like Information Technology , Project Management , and Customer Service . Patrick also has some experience in Operations .

Q: Which industries has Patrick worked in recently?

Patrick has recently worked in industries like Information Technology and Professional Services .

Q: Which business areas has Patrick worked in recently?

Patrick has recently worked in business areas like Information Technology , Customer Service , and Project Management .

Recommended expert

Münsingen, Switzerland

Experience

Mar 2022 - Dec 2022

10 months

Nuremberg, Germany

Community Scrum Master

Agile SAFe project management & methodological guidance as Scrum Master of a Scrum community (3 Scrum teams, 26 FTE).
Sprint management and maintenance of user stories in JIRA and SAP SolMan system.
Coaching the POs in backlog documentation in SAP Solution Manager and JIRA.
Agile Project Delivery with Focused Build for SAP Solution Manager, Open SAP.
Facilitating daily stand-ups, reviews, retrospectives, and planning sessions.
Harmonizing data in JIRA and SAP Solution Manager.
Creating enablement sessions and training teams in the practical use of JIRA and SAP Solution Manager (including SAP Focused Build).
Monitoring test progress across different testing phases using SAP Solution Manager.
Capturing, tracking, and maintaining impediments and project risks within the Scrum community.
Planning, facilitating, and documenting results of SME workshops to resolve blockers.
Maintaining and analyzing sprint reports to achieve increment progress.
Technologies: SAP S/4 HANA (all modules), SAP Cloud solutions, SAP Solution Manager, SAP Focused Build, RetroTool, JIRA/BigPicture, Confluence, Concept Board, Mentimeter

Mar 2022 - Dec 2022

10 months

Germany

Scrum Master

Setting up and managing a high-performing Agile Release Train (ART) with up to 250 project participants.
Agile SAFe project management & methodological leadership of the Scrum teams in the SAP S/4HANA program.
Designing the organizational structure and processes based on SAFe 5.1.
Advising at the program management level.
Scrum coaching for the entire program.
Coaching product management and Product Owners in product backlog management, program increment planning, and requirement management.
Direct support to program management on requirement management and agile sprint management systems.
Setting up and harmonizing Release Train tools according to SAFe, including JIRA/BigPicture, SAP Activate, and SAP Focused Build.
Mentoring Scrum teams on agile best practices, sprint management, and agile mindset.
Committee management, status reporting, and impediment management.
Technologies: SAP S/4 HANA (all modules), SAP Solution Manager, SAP Focused Build, JIRA/BigPicture, Confluence, Concept Board, Miro

Oct 2021 - Apr 2022

7 months

Bucharest, Romania

IT Project Manager Operations Processes

Genpact

Project management & Technical Account Manager for large customers (Heineken, Kraft Heinz, CWT) – 450 FTE.
Selecting and managing IT service providers for each account's overall project.
Coordinating the entire IT environment (implementations, rollouts, etc.).
Acting as the interface between the operations team and IT (offshore center in India).
Transitioning the organization to Scrum ways of working.

Jan 2020 - Oct 2021

1 year 10 months

IT Consultant (Senior Service Desk Engineer)

Wipro

Building and shaping a 40-person service desk team.
Training and onboarding new team members.
Documenting the user guide for SNOW.

Jun 2018 - Dec 2019

1 year 7 months

Bern, Switzerland

IT Project Manager Operations & Maintenance

Inselgruppe Bern

Managing the lab system project.
Training users.
Creating documentation after project completion.
Planning budgets during project planning.
Planning coordination with the external 1st-level support in Hungary (T-Systems).

Sep 2014 - Jun 2018

3 years 10 months

Bern, Switzerland

IT Project Manager / Various practices in project management methodology

Hirslanden Bern

Project management of the Windows 7 rollout including planning and execution for the entire Bern site (850 laptops & PCs).
Project management of dictation management including planning and training as well as supporting the entire execution (Project Budget Planning & Administration) in collaboration with DFC Systems GmbH.
Review of balance sheets, IT controls, analyses of business processes, the internal control system and the IT environment.
Creation of rollout plans for implementation.
Project management and implementation of laboratory systems in collaboration with Sysmex, Siemens, Labcenter etc.
Training users on the entire IT infrastructure.
Project management and execution of the laboratory IT infrastructure.

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Healthcare, Information Technology, and Professional Services.

Healthcare

Information Technology

Professional Services

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Project Management, Customer Service, and Operations.

Information Technology

Project Management

Customer Service

Operations

Languages

German

Advanced

English

Advanced

Education

Aug 2011 - Aug 2014

GIBB

Part-time IT training, federal diploma in computer science · Computer Science · Bern, Switzerland

Certifications & licenses

Agile Project Delivery with Focused Build for SAP Solution Manager, Open SAP

ITIL V3

Introduction to ABAP in the Cloud, Open SAP

JIRA

PSM I (Professional Scrum-Master)

PSM II (Professional Scrum-Master)

PSPO I (Professional Product Owner)

SAFe SA (SAfe 6.0 Scaled Agilist)

Statistics

Experience

Total positions 6

Experience in Healthcare 5.5 y

Avg length 1 y 6 m

Longest experience 3 y 9 m

Global Experience

Countries worked in 3 (Germany, Switzerland, Romania)

Primary country Germany

Expertise

Recent roles Community Scrum Master, Scrum Master, IT Project Manager Operations Processes

Main industries Healthcare, Information Technology, Professional Services

Main business areas Information Technology, Project Management, Customer Service

Qualifications

Certifications earned 8

Profile

Created

July 2023

Last Update

August 2024

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Patrick based?

Patrick is based in Münsingen, Switzerland.

What languages does Patrick speak?

Patrick speaks the following languages: German (Advanced), English (Advanced).

How many years of experience does Patrick have?

Patrick has at least 8 years of experience. During this time, Patrick has worked in at least 6 different roles and for 4 different companies. The average length of individual experience is 1 year and 5 months. Note that Patrick may not have shared all experience and actually has more experience.

What roles would Patrick be best suited for?

Based on recent experience, Patrick would be well-suited for roles such as: Community Scrum Master, Scrum Master, IT Project Manager Operations Processes.

What is Patrick's latest experience?

Patrick's most recent position is Community Scrum Master.

What companies has Patrick worked for in recent years?

In recent years, Patrick has worked for Genpact and Wipro.

Which industries is Patrick most experienced in?

Patrick is most experienced in industries like Healthcare, Information Technology, and Professional Services.

Which business areas is Patrick most experienced in?

Patrick is most experienced in business areas like Information Technology, Project Management, and Customer Service. Patrick also has some experience in Operations.

Which industries has Patrick worked in recently?

Patrick has recently worked in industries like Information Technology and Professional Services.

Which business areas has Patrick worked in recently?

Patrick has recently worked in business areas like Information Technology, Customer Service, and Project Management.

What is Patrick's education?

Patrick attended GIBB for Computer Science.

Does Patrick have any certificates?

Patrick has 8 certificates. Among them, these include: Agile Project Delivery with Focused Build for SAP Solution Manager, Open SAP, ITIL V3, Introduction to ABAP in the Cloud, and Open SAP.

What is the availability of Patrick?

Patrick is immediately available for suitable projects.

What is the rate of Patrick?

Patrick's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.