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Stefan Ullerich-Workstream Lead Solution Delivery / IT Operations Manager SAP S4/HANA Private Cloud Edition - RISE

Stefan Ullerich - Workstream Lead Solution Delivery / IT Operations Manager SAP S4/HANA Private Cloud Edition - RISE - profile avatar
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Feldbrunnen, Switzerland

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Experience

Sep 2024 - Present
Munich, Germany

Workstream Lead Solution Delivery / IT Operations Manager SAP S4/HANA Private Cloud Edition - RISE

Munich Re

Position Summary
Workstream Lead Solution Delivery / IT Operations Manager SAP S4/HANA Private Cloud Edition - RISE at Munich Re
Industries
Insurance
Business Areas
Information Technology
Operations
Project Management
  • Lead Solution Delivery Workstream
  • Serve as IT Operations Manager ad interim
  • Define, implement, and continuously optimize the Target Operating Model
  • Design and implement incident and problem management processes
  • Develop, maintain, and execute business continuity and disaster recovery plans, including DR testing
  • Ensure system availability, performance, scalability, and compliance with SLAs
  • Liaise between business stakeholders, SAP Basis teams, managed service providers, and cloud vendors
  • Oversee incident, change, and problem management processes per ITIL best practices
  • Lead service reviews and vendor performance evaluations
  • Coordinate patching, upgrades, and enhancement cycles with SAP AG and application operations teams
  • Monitor system health, performance, and security using SAP for Me
  • Collaborate with IT security, infrastructure, and network teams to ensure system integrity
  • Create, track, and manage project-related firewall requests
  • Develop, coordinate, and deliver cutover activities for targeted system lines
Apr 2023 - Jul 2023
Bern, Switzerland

Senior Project Manager

Swiss Fibre Net AG

Position Summary
Senior Project Manager at Swiss Fibre Net AG
Industries
Telecommunication
Business Areas
Product Development
Project Management
  • Managed concept phase of a Swiss-wide Layer 2 product and service offering
Sep 2022 - Jan 2025
Munich, Germany

IT Operations Manager IFRS17

Munich Re

Position Summary
IT Operations Manager IFRS17 at Munich Re
Industries
Insurance
Business Areas
Information Technology
Operations
Project Management
  • Manage transition & transformation of IT operations into the Target Operating Model
  • Ensure reliable and efficient IFRS17 IT infrastructure and application releases
  • Maintain secure and efficient IT systems across servers, networks, and hardware
  • Implement and oversee IT security measures
  • Plan and coordinate system installations and upgrades with minimal disruption
  • Design and manage incident and problem management processes
  • Lead the IT Operations team, including stand-ups, backlog reviews, and resource allocation
  • Foster alignment and collaboration between IT and business teams
  • Develop team capabilities via training and skill gap analysis
  • Drive continuous improvement and process optimizations
  • Monitor IT system and service performance, identifying improvement areas
  • Manage vendor and service provider relationships
  • Ensure IT operations compliance with laws, regulations, and industry standards
  • Conduct regular risk assessments and manage operational risks
  • Develop and maintain business continuity and disaster recovery plans
  • Align IT operational strategies with business goals
  • Lead IT-related initiatives and projects
Jun 2021 - May 2023
Opfikon, Switzerland

Senior Project Manager

Sunrise UPC

Position Summary
Senior Project Manager at Sunrise UPC
Industries
Telecommunication
Business Areas
Project Management
  • Managed concept, design, and implementation of the target network design for a future consolidated Sunrise transport network
  • Developed and monitored project plan
  • Managed resources, issues, risks, quality, and expectations
  • Coordinated overall project activities and reported to stakeholders and project management team leader
  • Managed vendors and led RFx processes
Jan 2020 - Apr 2022
Zürich, Switzerland

Program/Project Manager Transition and Transformation

Atos AG

Position Summary
Program/Project Manager Transition and Transformation at Atos AG
Industries
Information Technology
Business Areas
Information Technology
Project Management
  • Led cloud transformation and service integration program
  • Managed transition and integration of IT infrastructure, systems, and network services to target operating model
  • Acted as Team Leader for global incident response team during malware attack
  • Responsible for all project deliverables from pre-contract through build and validation phases
  • Ensured program delivery on time, in scope, and on budget per Atos guidelines
  • Established actionable deliverables and maintained communication among stakeholders
  • Reported to Atos senior management and customer
May 2019 - Nov 2019
Zürich, Switzerland

Integration Project Manager - M&A

Sunrise Communications AG

Position Summary
Integration Project Manager - M&A at Sunrise Communications AG
Industries
Telecommunication
Business Areas
Project Management
  • Planned and executed projects through all phases from discovery to Day-1 and Day-100 initiatives
  • Developed the M&A execution platform and integration playbook
  • Communicated with department leaders to define objectives and requirements
  • Led design and testing phases
  • Conducted stakeholder interviews and working sessions
  • Developed and maintained project plans and internal artifacts
  • Produced reports on schedule status, roadblocks, actions, and risks
  • Reported to senior level stakeholders
Oct 2018 - May 2019
Zürich, Switzerland

Senior Project Manager TV & Terminal Engineering/ IPTV/OTT/VoD

Sunrise Communications AG

Position Summary
Senior Project Manager TV & Terminal Engineering/ IPTV/OTT/VoD at Sunrise Communications AG
Industries
Telecommunication
Business Areas
Information Technology
Project Management
  • Managed implementation of an end-to-end IPTV solution (PaaS)
  • Developed and monitored project plan
  • Managed resources, issues, risks, quality, and expectations
  • Coordinated overall project activities and reported to stakeholders and project management team leader
  • Managed vendors
Mar 2016 - Present
Feldbrunnen-St. Niklaus, Switzerland

Management consultant

Milvus Investment Partners AG

Position Summary
Management consultant at Milvus Investment Partners AG
Industries
Banking and Finance
Business Areas
Information Technology
Project Management
Strategy
  • Provide business consulting, training, planning, development, program management, project management, and system engineering services
Jan 2014 - Sep 2018
Wallisellen, Switzerland

Senior Program/Project Manager/Interim Management

UPC GmbH

Position Summary
Senior Program/Project Manager/Interim Management at UPC GmbH
Industries
Telecommunication
Business Areas
Operations
Procurement
Project Management
  • Served as Manager Edge Delivery Team ad interim since January 2017
  • Managed moves of big hubs and headends including service migration and fiber optical WAN connections
  • Managed swap and capacity extensions of CMTS infrastructure across Switzerland
  • Overseen all programs and projects executed by Delivery organization and partners
  • Developed and implemented standard processes and tools to optimize efficiency
  • Coordinated with network engineering, operations, and stakeholders
  • Managed operational and financial obligations, achieving cost reductions
  • Developed and implemented supplier strategies
  • Supported delivery leads in task fulfillment
  • Coordinated and controlled interfaces to clients for order clarity and budgeting
Oct 2010 - Dec 2013
Renens, Switzerland

Project Manager

Orange Communications SA

Position Summary
Project Manager at Orange Communications SA
Industries
Telecommunication
Business Areas
Project Management
  • Managed introduction of NT-HLR and One-NDS solution including provisioning and OSS
  • Managed renewal and migration of mobile core network
  • Managed introduction of multi-value-added service platform (WHC/NoR, SMS, MMS, Voice Mail)
  • Managed HLR upgrade and voicemail system extension
  • Led proof of concept for MOCN
  • Consolidated and tracked project plans, managed resources, issues, risks, quality, and expectations
  • Coordinated overall project activities and reported to stakeholders and project management team leader
  • Managed vendors
Dec 2009 - Apr 2010
Zürich, Switzerland

Project Manager network work stream in a merger of two mobile carriers

Orange Communications SA

Position Summary
Project Manager network work stream in a merger of two mobile carriers at Orange Communications SA
Industries
Telecommunication
Business Areas
Project Management
  • Led overall project work stream planning and execution for Day-1 readiness
  • Structured deliverables, resource, and budget requirements
  • Coordinated work stream staffing and resource allocation
  • Monitored and reported progress, ensuring issue resolution and risk management
  • Consolidated materials for IPO, sponsor, and SteerCo communication
  • Managed dependencies and ensured legal and group M&A compliance
Sep 2009 - Oct 2010
Zürich, Switzerland

Senior Consultant/Project Manager

Sunrise Communications AG

Position Summary
Senior Consultant/Project Manager at Sunrise Communications AG
Industries
Telecommunication
Business Areas
Information Technology
Project Management
  • Managed improvement of fulfillment and assurance processes for ULL-based services
  • Managed implementation of Service Delivery Platform
  • Managed follow-up ULL program projects
  • Managed implementation of life-cycle management for MPLS edge routers
  • Led project teams and ensured achievement of objectives
  • Structured, planned, and monitored project schedules and teams
  • Managed vendors
Jun 2008 - Sep 2009
Bern, Switzerland

Senior Consultant/Business Analyst

Swisscom IT Services

Position Summary
Senior Consultant/Business Analyst at Swisscom IT Services
Industries
Information Technology
Business Areas
Operations
Supply Chain Management
  • Contributed to conceptual design and specification of optimized Order-to-Cash and supply chain management processes
  • Led development and coordination of program-level training
  • Introduced SAP Productivity Composer/RWD uPerform for documentation and simulations
Aug 2007 - Sep 2008
Bern, Switzerland

Technical Project Manager

Swisscom Mobile AG

Position Summary
Technical Project Manager at Swisscom Mobile AG
Industries
Telecommunication
Business Areas
Information Technology
Project Management
  • Managed implementation of high-available, convergent billing mediation platform
  • Led design and integration of new infrastructure for mediation platform
  • Led migration and implementation of first services
Jun 2005 - Oct 2007
Bern, Switzerland

Project Manager/Release Manager

Swisscom Mobile AG

Position Summary
Project Manager/Release Manager at Swisscom Mobile AG
Industries
Telecommunication
Business Areas
Information Technology
Project Management
  • Managed complex service implementation and data migration projects for value-added and portal services
  • Collaborated with marketing, external vendors, and technology teams
  • Led multinational teams to design, implement, and test mobile and web applications and infrastructure
  • Supported improvements of project management processes
Jan 2004 - May 2005
Basel, Switzerland

Corporate Contract and Service Manager

Pharmaceutical Industry

Position Summary
Corporate Contract and Service Manager at Pharmaceutical Industry
Industries
Pharmaceutical
Business Areas
Information Technology
Procurement
  • Introduced and managed mobile voice and data, video streaming, collaboration, and IP Telephony services at corporate level
  • Ensured and monitored service quality from providers
  • Managed global service contracts for mobile and conferencing services
Oct 2003 - Jan 2004
Düsseldorf, Germany

Business Analyst/ System Engineer/ Project Manager

Telecommunication

Position Summary
Business Analyst/ System Engineer/ Project Manager at Telecommunication
Industries
Telecommunication
Business Areas
Business Intelligence
Information Technology
Project Management
Oct 2002 - Oct 2003
Milan, Italy

Testbed Administration Section Manager/ Testbed Administration Engineer

Telecommunication

Position Summary
Testbed Administration Section Manager/ Testbed Administration Engineer at Telecommunication
Industries
Telecommunication
Business Areas
Information Technology
Operations
Apr 2001 - Sep 2002
Berlin, Germany

System engineer for Mobile Internet Access and Service Networks and Mobile Data Application

Telecommunication

Position Summary
System engineer for Mobile Internet Access and Service Networks and Mobile Data Application at Telecommunication
Industries
Telecommunication
Business Areas
Information Technology
Aug 2000 - Apr 2001
Munich, Germany

System Engineer and 3rd level Product Support

Telecommunication

Position Summary
System Engineer and 3rd level Product Support at Telecommunication
Industries
Telecommunication
Business Areas
Customer Service
Information Technology
Mar 1999 - Aug 2000
Karlsruhe, Germany

Project Leader & System Engineer for Control Systems of Power Plants

Power Generations

Position Summary
Project Leader & System Engineer for Control Systems of Power Plants at Power Generations
Industries
Energy
Business Areas
Product Development
Project Management
Apr 1998 - Feb 1999
Berlin, Germany

System Engineer, Network Administrator

Facility Management

Position Summary
System Engineer, Network Administrator at Facility Management
Industries
Professional Services
Business Areas
Information Technology
Jan 1994 - Aug 1998
Berlin, Germany

System Engineer, Project Engineer

Process Automation, Power Generation

Position Summary
System Engineer, Project Engineer at Process Automation, Power Generation
Industries
Energy
Business Areas
Product Development
Project Management
Sep 1993 - Mar 1996
Hamburg, Germany

Network Administrator

Petrochemical Industry

Position Summary
Network Administrator at Petrochemical Industry
Industries
Chemical
Business Areas
Information Technology

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Telecommunication, Banking and Finance, Energy, Insurance, Information Technology, and Chemical.

Telecommunication
Banking and Finance
Energy
Insurance
Information Technology
Chemical
Profile match chart

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Project Management, Information Technology, Operations, Strategy, Product Development, and Procurement.

Project Management
Information Technology
Operations
Strategy
Product Development
Procurement
Profile match chart

Summary

Serve as an effective organizational leader and key member of senior project management, balancing stewardship responsibilities with business partnership. Act as an integrator and navigator for the organization, lead the project and operation management function effectively, and bring strong professional qualities to both the role and the organization.

Skills

  • Project & Program Management (Agile, Hybrid, Waterfall)

  • It Operations & Service Management (Itil, Incident/Problem/Change)

  • Cloud & Infrastructure (Sap S/4hana Pce, Microsoft Azure, Servicenow)

  • Network Infrastructure, It Security

  • M&A And Post-Merger Integration Leadership

  • Business Continuity & Disaster Recovery Planning

  • Vendor & Contract Management

  • Strong Stakeholder Engagement & Communication

  • The Ability To Create Such A High Standard That Business Decisions Are Made In Sound Criteria

  • The Ability To Initiate Key Initiatives That Support The Overall Strategy

  • The Ability To Represent The Organisation’S Progress On Strategic Goals To External Stakeholders

  • The Ability To Remain Calm And Objective In All Situations

  • The Ability To Quickly Identify And Resolve Problems

  • The Ability To Recruit, Retain And Develop Talented People

Languages

German
Native
English
Advanced
Dutch
Elementary
Russian
Elementary

Education

Oct 1988 - Jun 1993

Chemnitz University of Technology

Graduate Engineer (Dipl-Ing.) · Automation Engineering · Chemnitz, Germany

Certifications & licenses

IPMA Level C

ITIL Managers Certificate In IT Service Management

Statistics

Experience

Total positions 24
Experience in Telecommunication 19 y
Avg length 2 y
Longest experience 10 y 4 m

Global Experience

Countries worked in 3 (Switzerland, Germany, Italy)
Primary country Switzerland

Expertise

Recent roles Workstream Lead Solution Delivery / IT Operations Manager SAP S4/HANA Private Cloud Edition - RISE, Senior Project Manager, IT Operations Manager IFRS17
Main industries Telecommunication, Banking and Finance, Energy
Main business areas Project Management, Information Technology, Operations

Qualifications

Highest degree Bachelor
Certifications earned 2

Profile

Created

Frequently asked questions

Have questions? Find more information here.

Stefan is based in Feldbrunnen, Switzerland.
Stefan speaks the following languages: German (Native), English (Advanced), Dutch (Elementary), Russian (Elementary).
Stefan has at least 33 years of experience. During this time, Stefan has worked in at least 23 different roles and for 16 different companies. The average length of individual experience is 1 year and 4 months. Note that Stefan may not have shared all experience and actually has more experience.
Based on recent experience, Stefan would be well-suited for roles such as: Workstream Lead Solution Delivery / IT Operations Manager SAP S4/HANA Private Cloud Edition - RISE, Senior Project Manager, IT Operations Manager IFRS17.
Stefan's most recent position is Workstream Lead Solution Delivery / IT Operations Manager SAP S4/HANA Private Cloud Edition - RISE at Munich Re.
In recent years, Stefan has worked for Munich Re, Swiss Fibre Net AG, Sunrise UPC, Atos AG, and Milvus Investment Partners AG.
Stefan is most experienced in industries like Telecommunication, Banking and Finance, and Energy. Stefan also has some experience in Insurance, Information Technology, and Chemical.
Stefan is most experienced in business areas like Project Management, Information Technology, and Operations. Stefan also has some experience in Strategy, Product Development, and Procurement.
Stefan has recently worked in industries like Banking and Finance, Insurance, and Information Technology.
Stefan has recently worked in business areas like Information Technology, Project Management, and Strategy.
Stefan holds a Bachelor in Automation Engineering from Chemnitz University of Technology.
Stefan has 2 certificates. These include: IPMA Level C and ITIL Managers Certificate In IT Service Management.
Stefan will be available from August 2026.
Stefan's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.
To hire Stefan, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

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Rate comparison chart
Market avg: 968-1128 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.