Luca P.-ERP Program Manager
Check rate
Experience
ERP Program Manager
Fiserv
The customer is undergoing a comprehensive transformation. All SAP ECC landscapes worldwide are being migrated to SAP S/4HANA, with the goal of introducing a standard template worldwide.
The program also includes the “RISE with SAP” migration and modernization program, which may involve migrating the landscapes of selected country installations to the SAP Private Cloud.
On the stakeholder side, the program reporting line extends to the company’s executive board and that of the implementation partner.
Fiserv Germany’s ERP landscape currently includes several non-standard SAP tools and applications that extend the functionality of the ECC environment and can often be integrated into downstream systems. As part of the transition to SAP S/4HANA, it is essential to assess the core functionality, integration points and future viability of these applications in order to determine their alignment with the target architecture.
The focus of the work is on providing expert advice and assessment to define the scope, strategy and roadmap for transitioning Fiserv Germany’s SAP ECC system to SAP S/4HANA.
The recommended best practices from SAP are followed and a structured approach is used to ensure a smooth transition with minimal disruption while maximizing business value.
This assessment forms the basis for a successful SAP S/4HANA transformation and ensures alignment with industry best practices, regulatory compliance and future scalability.
Migration Strategy Definition – assessment of available transition approaches based on business objectives, technical feasibility and SAP Best Practices.
Technical Readiness Assessment – conducting a system analysis to assess compatibility, custom code impact, data volume management, integration points and infrastructure readiness for SAP S/4HANA.
Business Process Impact Analysis – reviewing the latest business process documentation to define the scope and effort required to implement the necessary functions in SAP S/4HANA and to identify opportunities for process optimization.
Roadmap for Non-SAP Systems and Applications – assessment of third-party and legacy applications regarding their integration with SAP S/4HANA and recommendation of consolidation, migration or replacement strategies.
Deployment & Implementation Planning – defining a phased approach for implementation, including project schedules, risk mitigation strategies and key milestones aligned with business priorities.
This transformation takes place in phases: the Discovery phase leads to the Explore phase, which is followed by the Design phase and finally implementation.
Program management
Change management
Requirements management
Transition management
Stakeholder management
Risk management
Comprehensive coordination
Senior Consultant / Project Manager
Solid Consulting and various companies of the regional business association
Coordination of several projects within my own company and partner companies of the regional business association in the areas of NextGen Firewall infrastructure (upgrade, product change), network infrastructure (design and upgrade), security infrastructure (design and implementation) and Cyber Resilience.
Project management
Stakeholder Management
Cross-functional coordination
Requirements management
Transition Management
Risk management
Development of operating processes
Preparation of security concepts
ITIL and ITSM Senior Consultant
Genii Software Group
This is a Greenfield project focused on centralizing IT for a large international customer, a rapidly growing software group with market-leading, entrepreneurial, vertical software companies. A new service catalog must be created in order to continue operations.
The specific responsibilities of internal teams or departments must be identified and their involvement in the provision of IT services ensured.
The catalog must be organized in a user-friendly way and allow easy navigation and understanding. Services and corresponding OLAs must be categorized by function, user group or criticality to optimize access and understanding.
Definition of processes, escalation procedures, communication protocols and all dependencies required to meet SLAs and ensure smooth service delivery.
Detailed description of each IT service, including its purpose, functions and benefits.
Supplementing the service descriptions with corresponding OLAs, detailing operating procedures and responsibilities to effectively support service delivery.
Preparation of clear Service Level Agreements (SLAs) defining performance metrics (such as response times, availability and resolution times for incidents or service requests).
Ensuring alignment between IT service delivery and business expectations by creating OLAs specifying the internal operating procedures required to comply with these SLAs.
Identification and documentation of dependencies between services and underlying IT components.
SAP Consultant/Interpreter
Hörmann
Hörmann is introducing an ECC template in all subsidiaries that still use different ERP solutions. Once SAP ECC has been introduced globally, a global migration to SAP S/4HANA will begin.
Simultaneous interpretation services between German and Italian were provided as part of the ECC template, and topics were also explained independently together with the process consultants on site at the Italian plant near Trento.
SD and LE
MM and WM
E2E Business Program Manager
SAP
This is the global ATLAS implementation program (Automating the Total Customer Lifecycle Across SAP) in the Enterprise Cloud Services area, SAP’s so-called "Private Cloud", with a focus also on the “RISE with SAP” migration and modernization program.
On the stakeholder side, the program has the ECS President as sponsor and executives from various board areas on the Steering Committee. The program reporting line extends to the company’s executive board.
The main focus of the work is coordinating cross-functional program topics between the program workstreams, which in turn represent various board areas.
An understanding of problems and solutions at both the technical and process levels is necessary to critically support and manage the program in terms of content.
At the same time, a very high level of communication skills is required to coordinate the globally active business workstreams across the cross-functional topics.
The willingness to actively participate in coordination and to engage with the content at the level of managing prioritization discussions is essential.
Program management
Stakeholder Management
Cross-functional coordination
Process definition
Process management
Risk management
Requirements management
Change Management
Operational Readiness Preparation
Client Delivery Manager (CDM)
SAP
SAP Enterprise Cloud Services (ECS) is a global organization responsible for delivering cloud-hosted infrastructure, technical and application-related managed services for SAP private cloud customers. The Client Delivery Manager is the main customer-facing representative of the SAP ECS organization, ensuring full delivery responsibility for the engagement and customer satisfaction throughout the entire customer lifecycle.
The Client Delivery Manager works with SAP stakeholders and key customer stakeholders, overseeing all aspects of the customer engagement from contract signing throughout the entire lifecycle and providing expertise in commercial, project, governance, innovation and technical operations.
The CDM takes responsibility for a successful customer engagement in order to deliver the contractually agreed ECS services and maximize customer success across the entire portfolio of strategic engagements.
The CDM ensures that appropriate governance is applied when managing the customer relationship, service adoption and securing renewals, with a focus on customer success and improving the customer experience.
Oversight of the Customer Engagement Journey and ensuring effective governance and alignment across multiple internal and external stakeholders, such as SAP Services, SAP Product Support, ECS partners and the customer’s system integrators or other hosting partners
Actively supervised and drove the customer’s cloud transformation agenda with key customer stakeholders. The scope included greenfield and brownfield S/4HANA implementations, “RISE with SAP” migrations and modernizations, ECC to S/4HANA migrations, on-premise ECC to cloud S/4HANA migrations, public to private cloud S/4HANA migrations (and vice versa), S/4HANA upscales and downscales, etc. SAP follows a “Hyperscaler First” strategy and practically all transformations take place in the hyperscaler cloud (AWS, Azure, GCP).
Maximized customer success by helping manage complexity, ensuring stable operations, reducing risks and lowering total operating costs, supporting customers on their journey toward the “intelligent Enterprise”
Continuously tried new and better ways and actively incorporated an extended customer and risk management perspective into decision-making
Performed the administrative tasks required to manage the engagement (staffing, reporting and controlling)
Monitored and enabled the proactive delivery of service plans and reactive support requests
Actively participated in governance meetings with customers and other SAP stakeholders (extended account team) and provided guidance to the teams involved in delivery
Ensured that effective end-to-end customer engagement and governance was applied across the board, including commercial agreements (costs and profitability), customer expectations and delivery team success
Customer reporting and billing
Enabled the delivery teams to achieve the best results through a proactive mindset and de-escalated critical customer situations
Established regular feedback on customer satisfaction
Enabled the SAP delivery teams to protect and expand the scope of the engagement, leverage cross-selling opportunities and manage commercial change requests
Participated in internal team knowledge sharing and coached other team members
Established the strategy and managed a portfolio of initiatives to ensure that programs were focused on success
Continuously drove process improvements for business agility and delivery governance
Led and executed a large strategic portfolio of initiatives for multiple customers
Ensured compliance with regulatory requirements for customers across multiple industries (banking, insurance, defense, military, critical infrastructure), such as GDPR, ISO 27001, PCI DSS, DORA, etc.).
Program Manager
SAP
SAP’s Cloud Network Infrastructure faces several challenges caused by lifecycle management gaps combined with rapid growth. Many network services need to be restructured because they do not use the technologies and designs required for cloud operations and/or cannot handle the load/volume.
The program focuses on developing the HEC infrastructure toward the latest and more stable data center technology, stabilizing the current infrastructure, ensuring compliance of the current devices and implementing a new design that meets HEC’s growth requirements without compromising certification of compliance with the highest security and regulatory standards.
The program aims to reduce the number of compute outages by 20%, network outages by 70% and human errors by 50%, positively impacting service quality and S/4 HANA Public and Private Cloud customers.
Program management
Stakeholder management
Cross-functional alignment
Process definition
Process management
Requirements management
Risk management
Incident management
Release management
Change management
Service Introduction Preparation
Project Manager
SAP
In recent years, SAP has acquired several cloud software companies as part of its strategy to transform into a cloud software company. One of these acquisitions was Ariba Inc., which was integrated into the Business Network Group Board but still operates as a largely independent business unit.
In this project, the order-to-cash process for Ariba suppliers is being redesigned and implemented. Led the "Business and IT Operations" workstream, responsible for analyzing the current operating and support models and proposing new models for operating the Ariba Network with integration into SAP’s internal backend systems.
Project management
Stakeholder management
Cross-functional alignment
Process definition
Requirements management
Transition management
Risk management
Coordination and alignment with the legal departments
Coordination and negotiation of SLAs with customers
Development of operating processes
Development of comprehensive concepts for change and transport management, incident and problem management, and escalation management
Creation of security concepts
Creation of availability concepts (HA / DR)
Creation of contingency concepts and plans
Creation of business continuity concepts
Solution areas involved: Ariba Network, Data Migration, SAP PI, SAP CRM, Hybris Billing / Convergent Mediation, SAP ERP (ECC 6.0 and S/4HANA)
Strategy Consultant
SAP
Strategic consulting for SAP Global Security and the Cyber Defense and Response Center (CDRC), including topics such as IT Service Continuity Management, Cyber Resilience, Disaster Recovery and ISO/IEC audits (9001, 22301, 27001).
Still under N.D.A.
Project Manager
Deutsche Bank
Managed the introduction of a new release of an application for granting personal loans in the Consumer Finance area. Consideration of regulatory requirements (e.g. Insurance Distribution Directive) and implementation of new functionalities.
Project Management
Stakeholder Management
Process definition
Requirements Management
Vendor Management
Risk Management
Problem Management
Cross-functional alignment
Management of the technical units (Deployment Management, Test Management, Monitoring, etc.)
Responsibility for time, quality and budget
Transformation Program Manager
SAP Hybris
SAP intends to replace the database on which its Hybris Commerce Managed Services and Cloud Services run and migrate customer environments from the current legacy cloud providers to SAP HANA Cloud.
Coordination of internal and external teams to organize up to 15 parallel migration projects, each with its own Technical Project Manager and Account Manager
Responsible for proactively driving all activities resulting from the migration projects
Consolidation of status reports and reporting to governance bodies
Participation in project planning activities and management of project execution according to plan
Relationship Management with all project stakeholders, including internal and external customers
Management and communication of a clear vision of the project goals and motivation of the project team
Analyzing and collecting risks, creating contingency plans, identifying triggering events and responsibilities to initiate mitigation activities.
Determining criteria that enable a successful completion for all parties.
Project/Process Manager
Nord Stream 2
Project/Process Management for tenders for Managed Services Provision and for the IT strategy, including System Protection Strategy (e.g. using CMS)
Project Management
Stakeholder Management
Process Definition
Requirements Management
Provider preselection
Risk Management
Cross-functional coordination
Responsibility for time, quality and budget
Project Manager
ERGO Group
Project Manager for infrastructure projects as part of the Digital Transformation strategy. Modernization of the Group's information technology and launch of an independent, purely digital company starting in 2017.
Leading cross-functional and cross-departmental infrastructure projects from the initialization phase through handover to line operations.
Project Management
Stakeholder Management
Process Definition
Requirements Management
Transition Management
Migration Management
Problem Management
Risk Management
Coordination of the technical units
Cross-functional coordination
Responsibility for time, quality and budget
Enterprise Architect / Project Manager
Allianz Group
DCC is part of the Allianz Infrastructure Transformation (AIT) Program, which was established to build the digital Infrastructure Backbone. The goal of the DCC program is to transform Allianz's current heterogeneous data center landscape into a globally harmonized Private Cloud infrastructure.
More than 140 local Allianz data centers are currently being consolidated worldwide into a total of 5 strategic locations in Europe, North America and Asia-Pacific.
Project Management
Stakeholder Management
Carve-Out Management
Process Definition
User Requirements Identification
Agreement on IT standards
Ensuring Service Catalogue Awareness and understanding
Design and implementation of information systems that support the enterprise infrastructure
Investigation and analysis of customer requirements, preferences and goals
Ensuring that the systems enable security and integration with current applications
Ensuring that the designed systems operate at an optimal level, are secured and monitored according to regulations.
Project Manager
BMW Group
Actively involved in various company-wide initiatives such as Team Management, Project Management, People Management, customer interaction and Project Execution.
Implementation of Quality Tools, IT Security and Management Tools, and improvement initiatives to ensure global production/application support.
Program Management
Stakeholder Management
Relationship Management
People Management
Environment Delivery Management including Process Definition
Environment Governance
Management of integrations of SAP modules
Incident, Configuration, Release and Change Management
Implementation of Quality Tools
Improvement initiatives
Educational Trip
Churchill MB, Canada
Contributed to a project in the natural sciences in cooperation with Parks Canada and various Canadian universities.
Researched the impact of climate change on the polar bear population of the northern Hudson Bay, their feeding habits, and their condition.
Program Manager / Strategy Consultant
SAP
Consulting for the recovery of complex landscapes, including IT and HANA Enterprise Cloud (HEC). Developing the strategy for the recovery of multiple landscapes to guarantee complete and consistent data recovery.
Creation and publication of the "Directive for HEC Communication Encryption".
Coordination of the collection of all interfaces (RFC etc.) and connections
Coordination of the first technical review of the interfaces and their validation against BIA information
Coordination of the identification of inconsistent data during recovery due to different recovery points
Identification of dependencies for each system and Consistency Groups for consistent recovery
Guaranteeing SLA consistency for Consistency Groups
Identification of Data Replication
Alignment of all affected Lines of Business
Coordination of the collection of requirements for the necessary hardware
Development of policies regarding the use of the systems at the remote location
Preparation of SOX and ISO audits
Creation of a communication encryption concept for HEC 2.0, taking a PKI architecture into account
Validation and alignment of the Recovery Strategy with the Datacenter Strategy
Transition Manager
T-Systems
Project and transition management for customers in the mid-sized business segment.
Transition Management
Carve-Out Management
Project Management
Migration Management
Incident Management
Change Management
Problem Management
Implementation of complex customer IT structures in TSI platform operations
Management of technical units
Cross-functional coordination
Responsibility for time, quality, and budget
Project Manager
T-Systems/Strabag PFS
LAN roll-out management for Strabag Property and Facility Services.
Project Management
Project Planning
Carve-Out Management
Migration Management
Roll-Out Management
Coordination of the connection of new devices to monitoring and management systems
Cross-functional coordination
Analysis of the current state of the LAN infrastructure
Development of roll-out concepts with customers
Preparation of reporting and controlling documents
Coordination and management of service providers and suppliers
Risk Management
Transformation Manager
T-Systems/MAN
Transformation of business services, applying the Lean Transformation concept: analysis, design, transformation execution, and further development.
Project management
Cross-functional coordination
Analysis of the current state of applications, data, and services
Development of transformation concepts with customers
Execution of transformations (provision, provisioning, takeover)
Further development of the Lean Transformation concept
Design and implementation of IT platforms
Migration and Consolidation Management
Project Manager
Deutsche Telekom AG
Strategic consulting in the area of security.
Management of several projects and subprojects
Scope and feasibility study
Review of IT landscapes
Creation of specifications for an access gateway solution and a tamper-proof logging architecture
Design of an implementation solution for a new security access architecture
Evaluation and implementation of a logging security tool
Production launch, including pilot phase
Documentation and product training
Project planning and execution
Coordination and management of service providers and suppliers
Requirements management
Risk management
Program Management
Deutsche Bank
Strategic consulting in the area of Client Initiative Management for Merger & Acquisitions (Divestment, Integration and Outsourcing).
Scope and feasibility study
Alignment and review of IT landscapes
Outsourcing analysis
Management of several cross-topic and cross-platform projects
Migration and Consolidation Management
Integration Management
Carve-Out Management
Creation of contract documents as well as reporting and controlling documents
Coordination and management of service providers and suppliers
Requirements Management
Risk Management
Consideration of regulatory requirements
Program Manager
Unicredit
Management of large-scale projects as a general contractor for Unicredit Global Information Services. Banking-specific environments (Sophis Risque, PerTrac, Murex, DeRic, etc.).
Management of several cross-topic and cross-platform projects in the investment banking area
Project coaching
Migration Management
Creation and processing of cross-topic tender documents
Creation of contract documents as well as reporting and controlling documents
Coordination and execution of Enterprise Resource Planning
Cost control and coordination of service providers
Consulting and support in creating project documentation
Coordination of activities to meet the Readiness criteria
Project Manager
E.ON IS
Consulting services for customer projects in the areas of infrastructure migration and consolidation.
Transfer of data center services for customers to a central data center
Integration of new system solutions into the E.ON system landscape
Planning and management of complex IT infrastructure projects in Germany and abroad
Support and coordination of international rollouts
Provision of consulting services for customers as part of IT strategy projects
Strategic consulting for Business Integration
Support for sales activities (Technical Pre-Sales)
Carve-Out Management
Requirements Management
Risk Management
Project Manager
Daimler AG
Project Manager for the “HR Applications” (based on PeopleSoft) and “eBusiness” areas.
Launch and Delaunch Management for system landscapes
Creation of documentation and concepts for Service Management and operations
Analysis and optimization of existing operating concepts
Liaison with the specialist departments, Business Owners and vendors
Participation in Steering Committees
Planning and controlling
Program Manager
ING Bank
Program Manager for the Technology Office of ING Bank in Amsterdam.
Management of infrastructure-related activities associated with the relocation of the CCRM platform to new data centers
Liaison with the Legal & Compliance department, Business Owners and vendors
Participation in Steering Committees and establishment of a governance structure
Steering, management and controlling of Storage Transition and Migration
Delivery of Small Projects and a Service Provisioning structure
Support in stabilizing the current environments
Carve-Out Management
Ensuring that regulatory requirements (e.g. Basel II) are taken into account
Delivery Manager
Vodafone
Project & Delivery Management for several major projects as part of the "ICON" Infrastructure and Data Center Consolidation/Migration Program.
Project Management
Preparation of high-level and detailed concepts
Requirements Management
Project Planning and Governance
Controlling and Risk Management
Change Management
Process Management (identification of new processes, process optimization)
Onsite Production Management Lead / Infrastructure Coordinator
Deutsche Bank
Primary on-site contact for the customer in case of escalations.
Relationship Management with the customer organization on site
Coordination of the activities of the support teams distributed across three locations (U.S.A., Philippines and Germany)
Review and follow-up of Changes and the status of Problem Tickets
Participation in Production Change Control Board Meetings
Project management for topics such as Data Center Move, Monitoring, Disaster Recovery Tests, etc.
Coordination of a weekly Data Center Steering Committee
Continuous Improvement and Process Management
Strategic planning to achieve objectives
Project Manager
BenQ Mobile
Senior Consultant / Co-Project Manager for the setup, configuration and operation of a data center and for the desktop migration.
Coordination of the installation/update of the operating and database systems
Evaluation of tools for monitoring data center functionalities
Migration and Consolidation Management
Carve-Out Management
Preparation of concepts for the operation of a DMZ, firewall and configuration management
Documentation of the processes
Project Manager
Siemens Information and Communication Mobile
Senior Consultant / Project Manager in the areas of system testing and quality assurance for Multimedia Streaming & Download projects.
Analysis of network problems in the areas of Remote Content and Live Streaming
Configuration and troubleshooting of the Alteon Load Balancers
Definition and execution of load and performance tests
Analysis and tracking of errors and preparation of Fault Reports
Documentation of the processes
Project Manager
Wegener Nieuwsdruck
Sun Microsystems Senior Consultant for a strategic project in the publishing industry.
Project management and senior consulting for the optimization of the Sun Solaris high-end platform
Capacity analysis and management
Coordination of information exchange with management
Documentation of processes and high-end systems
Sun Microsystems PTA, Service Account Manager
T-Systems/T-Mobile
Sun PTA/OSSE and representative of the Service Account Manager for a strategic account of the Deutsche Telekom Group.
Support for and data exchange with the MCSC
Coordination and monitoring of Sun service activities for the infrastructure
Maintenance of the Sun Enterprise Installation Standards and EIS documentation
Documentation of high-end, SunCluster and high-end storage systems
Regular inspection of the data centers and presentation of the results
Project Manager
F. Hoffmann - La Roche (Roche)
IT consultant and co-project manager for a strategic project in the Oracle Clinical Middle Tier area.
Analysis, engineering and commissioning of Extranet Oracle Clinical servers
Compliance with regulatory requirements (e.g. GMP, 21 CFR Part 210) in the pharmaceutical industry
Coordination of administration and monitoring
Troubleshooting of the Oracle Clinical Extranet servers
Creation of system specifications, operating manuals and organizational instructions
Support and coaching of internal employees
Senior Consultant
Credit Suisse Financial Services (Credit Suisse Group)
Consulting for the strategic Private Banking Intranet application major project "FrontNet".
Database Management
Project management and service management for the database area
Support in setting up an operations architecture and an operator team
Operations Management
Service Management
Incident Management
Security and auditing concerning the Oracle databases
Senior Consultant
ND SatCom GmbH
IT consultant for a project involving IP via satellite.
Design, maintenance, installation, administration and tuning of the Oracle databases and application servers
Analysis and creation of concepts for operating the Oracle databases in SunCluster environments
Analysis and creation of system specifications and operating manuals
Support and coaching of internal employees
Operation Manager, Project Manager
Autostadt (Volkswagen)
IT Consultant for database and system administration and project management.
Development of concepts for operating UNIX components in high-availability environments
Creation of operation manuals and organizational guidelines for UNIX operations
Change and Configuration Management
Adaptation of system administration and system management tools
Installation and maintenance of Secure Access
Expansion of the backup concept
Organization of second-level support and coaching
Project Manager
Mannesmann Telecommerce (today Vodafone)
Co-project manager for two web hosting projects (Mannesmann-Infostrada and B-Portal).
Project management and project planning
Space and infrastructure planning
Process definitions and creation of a contact matrix
Task identification and resource management
Coordination of second-level support
IT Consultant
Bertelsmann
IT consultant for the redevelopment of an Internet-enabled customer contact program based on a central Oracle database.
Implementation of production functions for advertising material production (approx. 1 Mio. mailings per campaign)
Database design
Performance tuning of databases
Project Manager
Sigma Märkte (Metro Gruppe)
IT consultant and project manager for the development of a marketing interface based on PL/SQL stored procedures.
Project management
Development of procedures
DBA activities
Performance tuning of databases
System Analyst
Lurgi-Zimmer (today’s Air Liquide)
IT consultant for a system for managing the engineering and construction of large plants.
Further development and development of an interface to/from SAP
Database troubleshooting
Performance tuning of databases
Versions Manager
Deutsche Bank
IT consultant in the PeopleSoft HR area for the db.people program.
Release Management
Development of PL/SQL Stored Procedures
Implementation of software distribution for worldwide use of Peoplesoft
System Analyst
Westdeutsche Allgemeine Zeitung (WAZ)
Development of a system for automated ad management.
Negotiations with vendors (Digital/Compaq/HP and Microsoft)
System analysis and business analysis
Fully automated layout generation through to offset printing
System Analyst
Europäische Union
EU project in cooperation with EP Electronic Publishing Partners, Nürnberg. Development of a document management system for automatic translation.
System analysis and business analysis
Development of macros
Marketing Consultant
Media Markt Verwaltung
Consultant in the marketing department for purchasing and sales management.
Monitoring and observing the industry to optimize the hardware+software area in connection with a new store opening.
Department Manager, Customer Account Manager
Olivetti (Italien)
Department management and customer support
Consulting, coaching and training in the areas of systems and application programming
System Analyst
Maggioli Informatica (Italien)
- System analysis and implementation of systems for public-sector clients (municipalities, healthcare facilities, public offices, etc.)
System Analyst
Uniland (ESA Gruppe, Italien)
Various projects for private and public-sector clients (hotel owners' association, city administration, Ministry of the Interior, police department).
System analysis
Customer support
Development of custom software
Work for the Ministry of the Interior and police department still under N.D.A.
System Analyst, Developer
BluSoft (Ferruzzi Gruppe, Italien)
Customer support
System analysis and implementation
Development of custom management software
Coaching and training
Centro Studi di Informatica Romagnolo
Buffetti Gruppe (Italien)
Cooperation in developing procedures for programming and scheduling advertising spots
Conducting computer courses and introductions
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Banking and Finance, Government and Administration, Telecommunication, Healthcare, and Professional Services.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Project Management, Operations, Customer Service, Quality Assurance, and Strategy.
Summary
I have been working in the IT industry for over 35 years and have always kept up to date in order to provide the best possible consulting and a reliable service.
Whether it involves pure consulting, managing and/or coordinating a project, coaching, or strategy development: thanks to my many years of professional and practical experience, I have the expertise you need to consider me a reliable service partner for your company or your customers.
- Project management / organization / coordination
- Consulting
- Coaching
- Quality assurance
Professional focus: Project, Program and Portfolio Management, Management Consulting, Portfolio Governance, Strategy Development & Execution
Skills
- Excellent Customer Focus
- Result-Oriented
- Decision-Making
- Self-Organized
- Networking
- Relationship Building
- Virtual Global Teams Management
- Escalation Handling And Procedures
- Alpha Nixdorf Digital/Compaq Enterprise
- Alpha-Micro Pc Servers
- Ascii/X - Terminals
- Scanners
- As/400
- Siemens Mainframes
- Storage Subsystems
- Cd-Writer / Burners
- Sound Cards
- Ibm
- Datapumps
- Streamers
- Emc
- Data Collection Terminals
- Sun
- Hds
- Digital Vax
- Netapp
- Printers
- Virtualized Systems
- Robotic Systems
- Egenera
- Cisco Switches And Routers
- Fc, Scsi Etc.
- Embedded Systems
- Nortel Switches And Routers
- Switch Fabric Components
- Hp
- Arista Switches And Routers (Gateway, Router, Hubs, Etc.)
- Ibm Mainframes
- F5 Load Balancers
- Ip Telephony
- Juniper Networks
- Vpn
- Cabling Technologies
- Macintosh
- Modem
- Motorola
- Sun Enterprise Servers
- Aix
- Cp/M
- Hpux
- Mac-Os
- Ms-Dos
- Novell
- Os/2
- Os/400
- Palmos
- Sun Os, Solaris
- Unix
- Amos/Amos-L
- Netware
- Linux (Suse, Red Hat, Debian And Others)
- Windows
- Xenix
- Basic
- C
- C++
- Clipper
- Cobol
- Dbase
- Delphi
- Fortran
- Foxpro
- Imake, Gnu-Make, Make-Maker Etc.
- Java, Javascript
- Macro Languages
- Paradox
- Pascal
- Perl
- Php
- Pl/Sql
- Scripting Languages
- Shell
- Tcl/Tk
- Xt, Motif
- 4gl: Informix
- Html
- Access
- Bde
- Db2
- Faircom C-Isam
- Informix
- Isam
- Jdbc
- Lotus Notes
- Ms Sql Server
- Msql / Mysql
- Odbc
- Oracle
- Paradox
- Postgres
- Sap Hana
- Sql
- Sybase
- Xbase
- Appletalk
- Corba
- Ethernet
- Fax
- Fddi
- Hdlc
- Ibm Lan Server
- Internet, Intranet
- Isdn
- Iso/Osi
- Lan, Lan Manager
- Message Queuing
- Netbios
- Novell Ftp/Secure Ftp
- Os/2 Network
- Parallel Interface
- Pc-Anywhere
- Public Networks Lan
- Rfc
- Router
- Rs232
- Scsi
- Smtp
- Snmp
- Tcp/Ip
- Token Ring
- Uucp
- Wan
- Fibre Channel
- Iscsi
- It-Management, Consulting, Coaching, Education
- Itil-Compliant Project Development/Management
- Tco Analyses And Assessments And Risk Analysis
- Feasibility Studies, Implementation Planning, Program And Project Management
- Itil / Iso-Compliant Project, Quality And Risk Management
- Implementation Of Complex, Heterogeneous C/S Applications
- System / Storage Management Implementation And Adaptation
- Storage Architectures, Integration, Configuration
- Data And Infrastructure Virtualization
- Backup And Disaster Recovery Solutions
- Devops Processes And Tools
- Cloud Technologies (E.G. Aws, Azure, Gcp)
- It Security (Pen Tests, Identity And Access Management, Etc.)
- Data Security
- Data Protection
- Data Center Regulation And Security Frameworks (Gdpr, Iso/Iec 9000, Iso/Iec 14000, Iso/Iec 27001, Dora, Nist Csf, Soc 2, Pci Dss, Hipaa, Nis 2, Cmmc, Disp)
- Critical Infrastructure (Kritis)
- Implementation Of Strategic It Technology Concepts
- Business Continuity Management (Bcm Iso 22301)
- Business Continuity Planning
- It-Service Continuity Management (Itscm Iso 27031)
- Problem Management
- It Consolidation Processes And Strategic Reorganization Of It Infrastructures
- Migration Planning And Management
- Transformation Management
- Transition Management
- Release Changes
- System Changes
- Hardware Changes / Upgrades
- Pmi
- Cmmi
- Gpm
- Pmo
- Itil
- Sox
- Soa
- Erp Processes And Systems: Sap (Ecc, S/4hana, Byd, Business One, Etc.), Microsoft, Etc.
- Sap Cloud Offerings: Sap S/4hana Cloud (Private-, Public-, Hybrid- & Multi-Cloud), Sap Analytics Cloud, Sap Ariba, Sap Business Network, Sap Successfactors, Sap Btp Integration, Sap Cloud Alm, Sap Fieldglass, Sap Sales Cloud, Sap Bw/4hana (Onprem + Cloud)
- Cmdb
- Basel 2 / Basel 3 / Basel 4
- Ifrs
- Virtualization (Citrix, Vmware, Etc.)
- Mail Systems (Ms Exchange Server, Lotus Notes/Domino, Etc.)
- Ppm Solutions (Ms Project, Clarity, Sap, Etc.)
- Crm Systems (Sap Ecc + S/4hana, Microsoft, Etc.)
- Cms Systems
- Application Servers (Bea Weblogic, Ibm Websphere, Oracle Ias, Etc.)
- Webservers (Apache, Iis, Netscape, Etc.)
- J2ee
- Veritas Products (File System, Volume Manager, Cluster)
- Sun Microsystems Products (Sun Solaris, Suncluster 2.X & 3.X, Etc.)
- Hacmp
- San / Nas Management
- Bmc Patrol
- Tivoli Monitoring
- Job Scheduling And Workload Automation (Uc4, Etc.)
- Hp Systems Management Products
- Legato Networker
- Ticketing Tools (Remedy, Servicenow, Otrs, Etc.)
- Issue & Project Tracking Software (Atlassian Jira, Gitlab, Etc.)
- Knowledge Sharing Tools (Ms Sharepoint, Atlassian Confluence, Corporate Wikis, Etc.)
- Ms Office (Microsoft 365)
- Ms Visio
- Oracle Developer Tools
- Oracle Designer Tools
- Oracle Enterprise Manager
- Oracle Grid Control
- Peoplesoft
- Mq Series
- Cross Asset Risk Analyzer
- Deric
- Murex
- Pertrac
- Portfolio Pilot
- Sophis
- Realnetworks Helix Server, Helix Mobile Producer/Helix Mobile Producer Live
- Automotive Industry/Automotive
- Banks
- Public Authorities
- Business Administration
- Energy
- Retail
- Internet
- Local Government
- Mechanical Engineering
- Media
- Software Development
- Telecommunications
- Publishing
- Insurance
- Other Industries
- Regulated Industries
Languages
Education
University, Bologna
Engineering, Electronics (specializing in Computer Science) · Bologna, Italy
Academic High School
Abitur · Rimini, Italy
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Luca is based in Hofheim in Unterfranken, Germany.
Luca speaks the following languages: Italian (Native), German (Advanced), English (Advanced), Spanish (Intermediate), French (Elementary).
Luca has at least 36 years of experience. During this time, Luca has worked in at least 29 different roles and for 41 different companies. The average length of individual experience is 1 year and 9 months. Note that Luca may not have shared all experience and actually has more experience.
Based on recent experience, Luca would be well-suited for roles such as: ERP Program Manager, Senior Consultant / Project Manager, ITIL and ITSM Senior Consultant.
Luca's most recent position is ERP Program Manager at Fiserv.
In recent years, Luca has worked for Fiserv, Solid Consulting and various companies of the regional business association, Genii Software Group, Hörmann, and SAP.
Luca is most experienced in industries like Information Technology, Banking and Finance, and Government and Administration. Luca also has some experience in Telecommunication, Healthcare, and Professional Services.
Luca is most experienced in business areas like Information Technology, Project Management, and Operations. Luca also has some experience in Customer Service, Quality Assurance, and Strategy.
Luca has recently worked in industries like Information Technology, Professional Services, and Banking and Finance.
Luca has recently worked in business areas like Project Management, Operations, and Information Technology.
Luca holds a Bachelor in Engineering, Electronics (specializing in Computer Science) from University, Bologna.
Luca will be available full-time from January 2027.
Daily rate distribution
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 27 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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