Kristina Suchan-Senior Scrum Master | Release Train Engineer | Agile Transformation Coach | SAFe | SAP
Check rate
Experience
Agile Transformation Coach – SAP Program (Freelance)
Sherpa X Digital Transformation SAP at Siemens
- Agile Transformation Coach within an SAP-driven End-to-End Lead-to-Cash program, supporting leadership and management teams in implementing and evolving the Sherpa Way of Working, strengthening Agile practices, role definitions and responsibility clarity (RACI), and delivery effectiveness
- Member of the leadership core team for the Way of Working, shaping and evolving agile operating models, challenging existing practices, and driving pragmatic, system-level improvements
- Conceptualized a Polarion-based Scrum Master dashboard as a single, role-based entry point for sprint status, dependencies, risks, and governance artefacts, reducing reporting overhead and improving transparency
- Provided targeted 1:1 coaching to the Master Scrum Master and Scrum Masters, strengthening leadership capability, role effectiveness, and support for team-specific challenges, including the redesign of Scrum Master syncs and collaboration formats
- Worked with teams and leadership on End-to-End Lead-to-Cash process analysis and documentation in SAP Signavio, supporting alignment, transparency, and a shared understanding of process expectations across teams
Agile Transformation Coach / SAP RISE (Freelance)
Austrian National Railway (ÖBB)
- Agile Transformation Coach for the SAP CCC department establishing a tailored Agile operating model based on the Scaled Agile Framework, defining structures, processes, events, and roles
- Led SAP Finance/Controlling and Logistics teams as Scrum Master during a Brownfield S/4HANA migration, coordinating delivery with external SAP partners and cross-functional teams
- Conducted extensive training sessions and workshops for management and teams, ensuring all members gained an understanding of Agile methodologies and learned how to integrate Agile principles into their daily workflows effectively
- Structured and implemented a suitable Jira structure reflecting the desired workflow and way of working, including eliminating the outdated central mailbox system by replacing it with a ticketing system in Jira, which feeds requests directly into the backlog
- Conducted process mining and analysis in SAP Signavio Process Intelligence for key workflows (order-to-cash, procure-to-pay, record-to-report, inventory management), identifying inefficiencies and proposing data-driven optimizations
SAFe - Release Train Engineer/ Agile Transformation Coach (Freelance)
Condor GmbH
- Built and scaled the Agile Release Train from 5 to 9 teams, laying the foundation for ART structures across other Condor departments
- Collaborated closely with Product Management and the System Architect to proactively identify and remove impediments for the ART teams, ensuring smooth delivery and continuous progress
- Facilitated regular events to track progress against committed goals, ensuring dependency resolution, clear ownership, and effective resource allocation
- Coached Product Owners, Product Managers, and System Architects, enabling effective performance and alignment within the ART
- Organized and facilitated Program Increment Planning and key SAFe events, ensuring seamless coordination and execution of team goals
- Introduced Lean Portfolio Management practices, aligning the organization's portfolio with strategic priorities through a Portfolio Kanban workflow
- Provided coaching to stakeholders and Product Owners on backlog prioritization and portfolio strategy alignment, enhancing workflow efficiency and project prioritization
- Successfully supported the migration to Jira Cloud, defining Agile Release Train setups and optimizing workflows at the Portfolio, Program, and Team levels
- Led recruitment, onboarding, and offboarding of Scrum Masters for the ART, making key personnel decisions to ensure team alignment and support the agile transformation
- The developed ART structure and model have been used as the foundation for Agile transformation in other Condor departments, expanding the impact of SAFe implementation across the organization
- Provided Agile coaching and training beyond the ART, supporting non-technical teams and additional departments in adopting Agile ways of working
Scrum Master/ Scrum Coach (Freelance)
Tchibo GmbH
- Coached a Scrum team of 10 developers and the Product Owner, strengthening collaboration and delivery effectiveness
- Introduced Dual Track Agile to improve sequencing between UX discovery and development, aligning management expectations and enabling smoother handover and collaboration between UX and development teams
- Facilitated and supported conflict resolution in a highly challenging project context, working closely with management through escalations to restore team alignment and delivery capability
Agile Project Manager (Freelance)
Nous Digital
- Led the delivery of the Louvre Abu Dhabi mobile app, managing cross-functional team across development, design, and QA
- Supported Agile delivery through sprint planning, reviews, and retrospectives across distributed teams
- Partnered with stakeholders and external vendors to define scope, prioritize features by business value, and manage delivery expectations
- Managed project budget, releases, and executive reporting, ensuring on-time and high-quality delivery
SAFe - Lead Scrum Master & Release Train Engineer (Freelance)
Austrian National Railway – Rail Cargo
- Led the scaled Agile transformation of 14 teams within the Rail Cargo program by implementing the SAFe framework, enabling consistent delivery, strong team alignment, and improved stakeholder visibility
- Partnered closely with the Head of Product Management and the System Architect to remove cross-team impediments and optimize flow across value streams
- Designed and facilitated all core SAFe events, including PI Planning, System Demos, and Inspect & Adapt workshops, ensuring alignment with evolving business objectives
- Acted as Release Train Engineer and Agile leader, providing coaching to Scrum Masters, Product Owners, and Business Owners
- Spearheaded the migration from Jira to Agile Hive, improving portfolio transparency, traceability, and reporting capabilities
- Defined and introduced Lean Portfolio Management practices, including Portfolio Kanban, role alignment, and strategic prioritization workflows
- Enabled leadership alignment by coaching stakeholders on connecting epics, backlogs, and funding to strategic outcomes
- Worked closely with the program leadership team to continuously improve the Agile Release Train and overall SAFe setup, including PI Planning and cross-team collaboration structures
Scrum Master – Digital Transformation (Freelance)
Zurich Insurance
- Supported the adoption of Scrum for two teams within a digital transformation initiative in an enterprise insurance environment
- Coached teams on Agile roles, collaboration, and delivery practices, improving alignment and execution
- Worked closely with Product Owners, Program Management, and stakeholders to coordinate dependencies and ensure transparency and progress
- Provided regular progress updates to senior management and stakeholders
Scrum Master/ Senior Product Owner IoT (Feelance)
grandCentrix GmbH - A Vodafone Company
- Acted as Senior Product Owner IoT for an end client, overseeing mobile application development in a client-facing role
- Led and coordinated a cross-functional team of 5, defining measurable goals and driving product improvements in close collaboration with stakeholders
- Owned product backlog, budget, and delivery coordination, ensuring economically viable and stakeholder-aligned outcomes
- Supported Agile delivery by combining Product Owner and Scrum Master responsibilities within a small, fast-moving team
Scrum Master/Scrum Coach (Freelance)
OBI Smart Technologies GmbH
- Established a Jira-based workflow and consolidated over 20 initiatives into a single, prioritized product backlog
- Coached the team on Scrum practices, user story quality, and continuous improvement
- Actively removed impediments and supported collaboration to stabilize delivery and team effectiveness
Product Owner
Teqcycle Solutions GmbH
- Led the development of an automated pricing tool, increasing efficiency and responsiveness by 80%
- Owned and prioritized the product backlog, translating business requirements into actionable work packages
- Acted as primary interface between business stakeholders and development teams
- Supported the adoption of Agile ways of working within the product team
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Transportation, Information Technology, Tourism, Arts and Crafts, Manufacturing, and Retail.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Project Management, Information Technology, Strategy, Operations, Product Development, and Business Intelligence.
Summary
Senior Scrum Master and Agile Transformation Coach with 8+ years of experience leading and supporting large-scale Agile transformations across aviation, logistics, insurance, and retail. Strong focus on coaching Scrum Masters, Product Owners, and Management, shaping agile operating models, and enabling scalable delivery across complex, cross-functional environments. Experience working in large organizational and SAP-related contexts, applying End-to-End value stream thinking and pragmatic process alignment to support effective Agile delivery. Supporting leadership and management in navigating change and improving collaboration, transparency, and flow.
Skills
Agile Transformation & Operating Model Design
Scrum Master And Product Owner Coaching
Agile Release Train Setup & Optimization
Safe Lean Portfolio Management
Program- And Portfolio-Level Agile Delivery Models
Prompt Engineering For Llms (Microsoft Co Pilot; Claude, Chatgpt)
Jira, Agile Hive, Confluence, Polarion, Sap Signavio
Miro, Figjam, Conceptboard, Ms Teams, Ms Office 365
Languages
Education
WU Executive Academy
Entrepreneurship, Sustainability & Technology · Vienna, Austria
International University for Business Administration in Hospitality Management
Bachelor Degree in Business Administration · Business Administration · The Hague, Netherlands
Certifications & licenses
SAP Activate – Agile Project Delivery
SAP S/4HANA Transformations with SAP Signavio Solutions
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Kristina is based in Munich, Germany.
Kristina speaks the following languages: German (Native), English (Advanced).
Kristina has at least 9 years of experience. During this time, Kristina has worked in at least 10 different roles and for 10 different companies. The average length of individual experience is 1 year and 11 months. Note that Kristina may not have shared all experience and actually has more experience.
Based on recent experience, Kristina would be well-suited for roles such as: Agile Transformation Coach – SAP Program (Freelance), Agile Transformation Coach / SAP RISE (Freelance), SAFe - Release Train Engineer/ Agile Transformation Coach (Freelance).
Kristina's most recent position is Agile Transformation Coach – SAP Program (Freelance) at Sherpa X Digital Transformation SAP at Siemens.
In recent years, Kristina has worked for Sherpa X Digital Transformation SAP at Siemens, Austrian National Railway (ÖBB), Condor GmbH, Tchibo GmbH, and Nous Digital.
Kristina is most experienced in industries like Transportation, Information Technology, and Tourism. Kristina also has some experience in Arts and Crafts, Manufacturing, and Retail.
Kristina is most experienced in business areas like Project Management, Information Technology, and Strategy. Kristina also has some experience in Operations, Product Development, and Business Intelligence.
Kristina has recently worked in industries like Transportation, Tourism, and Arts and Crafts.
Kristina has recently worked in business areas like Project Management, Information Technology, and Strategy.
Kristina holds a Master in Entrepreneurship, Sustainability & Technology from WU Executive Academy and a Bachelor in Business Administration from International University for Business Administration in Hospitality Management.
Kristina has 4 certificates. Among them, these include: BPMN 2.0 & SAP Signavio Process Manager, Certified Agile Scrum Master & Agile Product Owner, and SAP Activate – Agile Project Delivery.
Kristina will be available full-time from September 2026.
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Calculated based on our freelancers’ daily rates as of 4 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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