Requirements Engineer

• Rework demand, development and operational organizational set up for the Solution Train
• Rework requirement refinement process flow from strategic theme to user story
• Introduction of visualization tools (Canvas) of work dependencies over different requirement levels and Solution Train leadership coaching

• Definition and setup of subject areas
• Building a governance model for the department with areas of responsibility
• IT strategy, project management, process management, as well as quality and sustainability management
• Developing a communication strategy for the group
• Creating an IT strategy
• Designing templates, guidelines, and processes for standardized working
• Capturing strategic guardrails and grouping ongoing projects – deriving a roadmap for strategic planning
• Reviewing ongoing projects
• Creating staffing calculations and volume structures
• Defining job profiles

• Analysis of the existing reporting platform including processes and governance topics with stakeholders from sales and marketing.

• Detailed analysis and evaluation of client-defined requirements for existing reporting and new dashboards.

• Supporting stakeholders in managing sales processes and early detection of KPI trends.

• Use of Microsoft Power BI as central analysis and reporting platform.

• Developing a proposal for the necessary evolution of processes and the Power BI platform.

• Gathering current business processes and defining company-wide KPIs in coordination with stakeholders.

• Analysis and inventory of the client's Power BI platform.

• Analysis of processes and data governance.

• Recording and documenting current business processes.

• Developing recommendations for process and reporting platform improvements.

• Designing and implementing dashboards in Power BI.

• Defining company-wide KPIs and aligning them with stakeholders.

• Microsoft Power BI.

• Data analytics.

• KPI definition and reporting.

• Dashboard design and data visualization.

• Stakeholder management and requirements management.

• Requirements Engineering
• Automotive functional safety (FuSi)
• Automotive SPICE
• Business Analysis
• Project Leading
• Simulink/Matlab
• System Design
• Systems Engineering

• IREB Consultant Requirements Engineer
• IREB Ambassador for the Baltics

Refinement of epics and user stories to achieve a higher degree of automation in CRM usage. Testing of new Discountsystem

• Analysis of complex business processes and end-to-end user journeys in digital product and platform environments
• Gathering, structuring, and prioritizing business and technical requirements (Functional / Non-Functional Requirements)
• Translating business goals into actionable requirements, user stories, and acceptance criteria
• Conducting stakeholder interviews, workshops, and reviews with business teams, IT, UX, and management
• Creating and maintaining requirement artifacts (BRD, FRD, user stories, process models, decision papers)
• Ensuring consistency between business needs, technical implementation, and product vision
• Close collaboration with development teams to clarify business questions during implementation
• Support with impact analyses (A/B tests), change requests, and scope management
• Quality assurance of implemented requirements including acceptance criteria and business testing
• Advising on the further development of product strategy and roadmap structure
• Prioritizing backlog items based on business value
• Defining and sharpening product goals, KPIs, MVP definition, and other success metrics
• Evaluating new features, tools, and initiatives from a user and business perspective
• Facilitating decision-making between business, product, and technology
• Supporting go-to-market considerations and product positioning
• Sparring partner for product and stakeholder decisions at management level
• Dashboard creation, data modeling, BI report administration, and data analysis in Power BI

• Ongoing support and further development.

• Responsible for fully taking into account partner incentive compensation management in a transformation project to ensure an end-to-end implementation.
• Managing project management and taking technical responsibility as Business Requirement Owner to ensure business-fit solutions.
• Analyzing, documenting, and prioritizing business requirements as part of a structured requirements management process.

Project content: The use of “Generative Pretrained Transformer” technologies (GPT) will massively change the world of work in the coming years. ITZBund is developing a base service for this, which can be used by its 200 customers. This base service is offered as an on-prem and a cloud variant. Started in 12/23, from 05/24 productive systems (based on MVP) could already be rolled out and operated successfully for several agencies and federal ministries.

Project metrics:

• Budget in 2024 approx. €20M
• approx. 70 people in the core project context
• regular (indirect) contact with approx. 80 people in the wider project environment

My main tasks:

• Overall responsible external project manager
• Project definition phase/project setup and establishment of the project organization
• Strategic and operational project planning, as well as shaping and ongoing adjustments of the project
• Ongoing coordination with project owners and stakeholders in ITZBund
• Ongoing coordination with subproject managers, agile roles and other project staff
• Responsibility for project controlling, quality management, risk management and change management
• Responsibility for providing the base service on on-prem and cloud environments and its continuous development
• Planning and leading several hypercare phases
• Collaboration and ongoing coordination with a partner project of a federal ministry and provision of an MVP
• Coordination with agile teams
• Coordination with operations, release and deployment
• Responsibility for the implementation of the first customer projects
• Responsibility for creating an AI governance
• Ensuring accessibility (BITV)
• Responsibility for setting up a subproject for marketing activities
• Support in building an efficient proposal process
• Stakeholder management

Methodology:

• V-Model XT ITZBund
• Scrum

Tools used:

• Microsoft Office, Skype, MS Project, Confluence, Jira, SharePoint, Miro

• The AVANZA project provides the deployment and procurement of a modern, reliable system for efficient access and sales and supports smooth operations at the Lötschberg & Simplon car shuttle.
• Operations are sustainably secured and the further development of the car shuttle business model is supported.
• Developed a study with an evaluation of possible solution options.
• Supported the decision on options, evaluated the RFI, prepared procurement, concept created based on the chosen option.

• Supports CANCOM customers in migrating legacy on-prem systems to Microsoft Fabric and Microsoft Foundry
• Takes over and stabilizes existing solutions after a short handover
• Business analysis and requirements engineering for migration to a new cloud environment
• Optimization of machine learning models for feature extraction and customer profiling
• Ensures data protection and compliance
• Leads the migration of on-prem systems to Microsoft Fabric
• Designs new AI platforms for clients
• Tests the integration of chatbots for document intelligence with Microsoft Foundry, including requirements analysis, implementation, validation, and client communication

• Analysis of the current process
• Development of the target processes
• Support for the implementation of improvements in an SAP-enabled program
• Simplification of customer contact initiation
• Streamlining internal processes through automated real-time verification of claim relevance
• Creation of use cases

• Project & Process Management, Business analysis, IT business analysis, Product analysis, Agile development

• Requirements specification, Project documentation production

• Business process modeling (BPMN) - 'As Is' and 'To Be' models

• Software optimization - UX, UI, software behavior

• Interconnection & MVNO Billing Optimization: Identifying gaps and process imperfections between Core, Mediation & Billing departments through analysis of CDRs, mediation mapping, call scenarios, trunk tickets, SLAs and billing logic to determine data processing issues

• New Wholesale Billing Requirements Specification: Creating requirement specification as basis for development and implementation of the new wholesale billing system for A1 EU business in Austria, Slovenia, Serbia and North Macedonia, analyzing needs and identifying missing functionalities

• Open Access Network - Wholebuy Partner Management System Requirements: Creating IT scoping document for RFP, gathering business requirements and specifying features and functionalities of the future partner management system

• Open Access Network – Address Upload Automation: Expanding functionalities of address verification & upload system, reducing upload errors from 20% to 2%, and creating requirements for future automation

• Salesforce CPQ Project: Digitization of wholesale products in Salesforce CPQ, wholesale offer/order management and optimization of CPQ wholesale sale application by analyzing UX, UI and application functionalities

• Audi Project: Automation of wholesale products ordering process between SAP ERP and other sales applications, optimization of product setup, mapping data flow and testing & implementation of solution