Requirements Engineer

• Supports CANCOM customers in migrating legacy on-prem systems to Microsoft Fabric and Microsoft Foundry
• Takes over and stabilizes existing solutions after a short handover
• Business analysis and requirements engineering for migration to a new cloud environment
• Optimization of machine learning models for feature extraction and customer profiling
• Ensures data protection and compliance
• Leads the migration of on-prem systems to Microsoft Fabric
• Designs new AI platforms for clients
• Tests the integration of chatbots for document intelligence with Microsoft Foundry, including requirements analysis, implementation, validation, and client communication

• Supported design, setup, maintenance and enhancement of IBM Rational DOORS (9.6 and DNG) and IBM Rational Publishing Engine
• Conceived IT solutions and implemented them, including acceptance tests, considering customer-specific requirements
• Ensured functionality of tools and systems in scope
• Identified needs and advised departments and projects, designed single solutions when necessary
• Monitored and maintained central requirements engineering systems (servers, software, subcomponents)
• Advised on tool selection, features and application use cases for engineering applications
• Handled support requests from employees, customers and development teams autonomously
• Created system documentation and user guides
• Participated in cross-departmental IT projects and led subprojects

• Redesign of the company's BI infrastructure: replacement of a fragmented landscape of manually maintained Excel solutions and CSV imports with a centralized Power BI environment featuring a unified data model as the company-wide single source of truth
• Consolidation of previously isolated reporting logic into a central semantic model – eliminating redundant files, manual data transfers, and inconsistent metrics between departments
• Forecasting & planning: Design and implementation of company-wide liquidity planning in Power BI – from business logic to a fully automated, data-source-driven planning model replacing the previous manual Excel process; enables rolling forecasts and continuously up-to-date cash flow transparency for management
• Optimization of existing Power BI dashboards in terms of performance, structure, and analytical value using an AI-native approach
• Analysis and improvement of the data model, including data quality analyses, data cleansing, and consistent modeling using star schema, DAX, and Power Query
• Incident & anomaly analysis: Identification, investigation, and explanation of data anomalies, including root-cause analysis and concrete recommendations for action
• AI solution architecture: Connecting Business Central and Power BI to LangDock via MCP (Model Context Protocol) for AI-supported data usage
• Creation of a historical data layer as a basis for trend and time-series analyses
• AI-supported automation: Design and development of AI skills, agents, loops, and processes for the automated analysis and interpretation of reports
• Automated reporting workflow: Setup of scheduled, automated email distribution of AI-generated analyses and recommendations to stakeholders
• Gathering and documentation of business requirements and coordination with business departments and IT as part of requirements engineering / product owner activities
• Breaking down overall requirements into clearly defined work packages and tasks
• Definition, prioritization, and management of milestones throughout the entire project lifecycle

Tools: POWER BI, M365, Copilot Studio, MIRO, Microsoft Business Central, Microsoft Fabric, Claude AI, ChatGPT, LangDock, MS VS Code

• Focus on digital transformation in the energy and mobility sector, including SAP R3 transition to S/4HANA
• Project management and requirements engineering in the energy sector (workshops, requirement specification creation, process development)
• Advice on the mobility strategy for public transport/transport of Stadtwerke Wien
• Development of digital strategies for after-sales program at Daimler-Benz

• For the internal MIS, which gathers data in a complex, comprehensive system landscape and loads it into a central database via ETL, existing processes and packages had to be maintained and new KPIs analyzed, specified, and implemented.

• Impact: Structured requirements analysis and quality assurance as a foundation for the further development of a software solution.
• Analysis, documentation, and coordination of requirements. Conducting stakeholder analyses, interviews, and workshops to gather and validate requirements. Conducting requirements reviews and working closely with business departments and development teams.

Techniques & Tools: Requirements Engineering, Stakeholder Management, Workshop Facilitation, System Context Modeling, Requirements Reviews, Quality Scenarios, Miro, Jira, Confluence

• Conducting a feasibility study on introducing an in-house DWH as a central data source
• Conducting workshops for current state analysis (processes, reports, KPIs) together with the clients
• Gathering and detailing business requirements including a target concept for an in-house DWH
• Coordinating and clarifying data deliveries and interfaces in meetings with stakeholders and data providers
• Developing initial data models as a basis for data quality and later implementation
• Drafting solution variants including architecture and operation options and decision basis
• Creating the business case including effort estimates, cost-benefit analysis, and decision report

• Managed (Scrum / Agile) and monitored IT projects, including project controlling, service provider management, reporting, risk management and coordination of all stakeholders
• Planned and supported the go-live and hypercare phase
• Captured, assessed and prioritized requirements for demand-oriented planning and management of IT resources
• Supported the introduction of the CRIF provider for real-time decision-making in sales, fraud prevention, sanctions list screening and scalable payment processes
• Prepared status reports and decision papers for the executive board
• Planned and managed IT projects for the implementation, optimization or migration of e-commerce systems (e.g. shop systems, payment integration, order to cash)
• Coordinated interdisciplinary teams from development, UX/UI, marketing and logistics to deliver project objectives on time
• Analyzed requirements and prepared technical specifications in close coordination with stakeholders and external service providers
• Ensured the quality, performance and security of e-commerce platforms through testing, monitoring and continuous optimization
• Organized meetings with stakeholders, e.g. Demand Thinking, Warm-Up, Impact Board and program planning
• Managed and prioritized demands as well as DMP controlling and communication of results from the Impact Board and KPI analysis

• Redesign of system error messages for Jira & Confluence
• Evaluation and implementation of new system extensions
• Analysis and design of new business processes with UX expertise
• Support for the implementation of SAFe

• Planning, implementation, and rollout of 7 eGov services for companies and job seekers for the Unemployment Insurance Fund (ALV)

• Rework demand, development and operational organizational set up for the Solution Train
• Rework requirement refinement process flow from strategic theme to user story
• Introduction of visualization tools (Canvas) of work dependencies over different requirement levels and Solution Train leadership coaching

• Portfolio Analysis & Migration Roadmap: Conducted structured analysis and risk classification of the HCL Notes infrastructure, created a prioritized migration portfolio with effort estimates as a key decision basis for management.
• Target Architecture & Modernization Concept: Developed the architecture strategy for retiring legacy applications, defined requirements for a centralized business process engine to reduce OPEX and licensing costs in the long term.
• Program Governance & Setup: Established roadmap and backlog structures as well as central project documentation (MS SharePoint), set up stakeholder management for the Notes decommissioning program.

• Defined and established the areas of responsibility
• Built a governance model for the department and its areas of responsibility
• IT strategy, project management, process management, and quality and sustainability management
• Developed a communications strategy for the group
• Created the IT strategy
• Designed templates, guidelines, and processes for consistent ways of working
• Recorded strategic guidelines and grouped ongoing projects – derived a roadmap for strategic planning
• Reviewed ongoing projects
• Prepared staffing calculations and capacity planning
• Defined job profiles