SAP Solution Manager Experts

• Managed (Scrum / Agile) and monitored IT projects, including project controlling, service provider management, reporting, risk management and coordination of all stakeholders
• Planned and supported the go-live and hypercare phase
• Captured, assessed and prioritized requirements for demand-oriented planning and management of IT resources
• Supported the introduction of the CRIF provider for real-time decision-making in sales, fraud prevention, sanctions list screening and scalable payment processes
• Prepared status reports and decision papers for the executive board
• Planned and managed IT projects for the implementation, optimization or migration of e-commerce systems (e.g. shop systems, payment integration, order to cash)
• Coordinated interdisciplinary teams from development, UX/UI, marketing and logistics to deliver project objectives on time
• Analyzed requirements and prepared technical specifications in close coordination with stakeholders and external service providers
• Ensured the quality, performance and security of e-commerce platforms through testing, monitoring and continuous optimization
• Organized meetings with stakeholders, e.g. Demand Thinking, Warm-Up, Impact Board and program planning
• Managed and prioritized demands as well as DMP controlling and communication of results from the Impact Board and KPI analysis

• Designed and implemented enhancements in SAP BW on HANA 7.5 in the context of CRM migration and S/4HANA and BW/4HANA transformation programs
• Migrated SAPI data sources to the ODP framework as part of the S/4HANA migration
• Delivered SAP ECC data to Snowflake using BW data models and Calculation Views for Power BI analytics
• Integrated SAP and non-SAP data sources (including MS Dynamics)
• Improved reporting transparency through consolidated data models
• Optimized data loading processes for FI-CO data sources, significantly improving load times and system performance

• Defined S/4HANA finance solution architecture and led full project lifecycle — Blueprint through Hypercare — for global rollout.
• Designed global finance templates and COPA characteristics, harmonizing financial reporting across business units.
• Implemented role-based authorizations, SOD controls, and master data governance; managed provisioning and training for 200+ users.
• Coordinated cross-module integrations (MM, SD, PP) and third-party systems (Salesforce, SAP DRC, E-Invoicing), reducing month-end close from 5 days to 2 days.
• Prepared functional specifications, supported ABAP development, and drove problem management practices that reduced recurring incidents.

• Developed cloud-native enterprise applications on SAP Business Technology Platform using Node.js, SAP UI5, and RESTful APIs, delivering solutions across training management, procurement, employee information, and logistics domains
• Served as the primary developer for the maintenance, enhancement, and production support of three enterprise applications, delivering new features, resolving production issues, and coordinating releases with business stakeholders
• Experienced in leveraging AI-assisted development tools such as Microsoft Copilot to accelerate feature development, generate code, prototype solutions, and support application migration and modernization
• Designed backend services, domain models, and SAP Fiori/UI5 interfaces, implementing business workflows, role-based access control, validations, scheduling, reporting, and data import/export capabilities
• Designed and integrated enterprise services with SAP SuccessFactors, SailPoint, ERP systems, and external Learning Management APIs, including automated synchronization for 11,000+ user data
• Designed and implemented AMQP-based event-driven services processing up to 500 RFID parcel scan events per day for a logistics application
• Managed deployments and application operations using CI/CD pipelines, SAP Solution Manager, SAP BTP Cockpit, Kibana, and cloud monitoring tools, performing root-cause analysis and resolving production incidents
• Managed application dependencies by resolving npm package version conflicts and remediating critical and high-severity security vulnerabilities, ensuring production compliance and application stability
• Collaborated with architects, business users, SAP governance teams, and distributed Agile teams throughout technical design, code reviews, sprint planning, documentation, and software delivery

• Challenging consulting services as well as interim, transformation, program and project management
• Program Manager for dormakaba International Holding AG: responsible for the SAP rollout in the German subsidiary consisting of 16 projects for Sales, Service, Operation and Finance, preparation through a fit template pre-project, development and formulation of end-to-end business processes, guidance and coaching of the business in use case and technical concept creation, introduction of integration test concept and implementation of integration tests
• Senior consultant for AGRAVIS Raiffeisen AG: specification of ITSM processes Incident and Release Management based on ITIL, examination of implementation options with SAP Solution Manager, managing the cutover of an SAP project
• Interim manager for bofrost DL GmbH & Co. KG: analysis and redesign of the existing business process model, management of strategic PMO including control of project portfolio management (up to 40 projects), project initiation process management, coaching of project managers, comprehensive reporting, ensuring economic viability of all projects, direct reporting to the advisory board, guidance for process and ITSM areas, management of strategic program including greenfield approach, system landscape redesign, end-to-end process introduction, CRM POC and platform provider beauty contest, development of target specifications using LEAN A3, design and implementation of POC with two platform providers
• Program Manager/PMO/PPM for Henkel KGaA global SCM consolidation: management of international template team for SAP landscape redesign, management of strategic partner Accenture
• Program Manager/PMO/PPM for Henkel KGaA migration from SAP BW to Microsoft BI: complete development lifecycle, transition of services to Accenture and hosting from HP to IBM, implementation according to PMI-based and agile standards, management of 20 projects, turnaround program setup, root cause analysis, contract amendments, governance, reporting, controlling, coaching of up to 60 employees, 20 MEUR budget, all milestones achieved on time and within budget
• Program Manager/PMO M&A IT for Henkel KGaA: SAP rollout and infrastructure transition worldwide after acquisition, carve-out management, onboarding of approx. 5 000 new SAP users, consolidation of servers and data centres, management of 30 projects across WEU, CEE, LA, NA and AP, PMI-based implementation, governance setup, coaching of up to 150 employees, 85 MEUR budget, 300 people worldwide, international tender management with providers such as Accenture, IBM, HP and Cisco, program completed on time, on quality and below budget
• Interim Manager for Bertelsmann AG: strategic IT sourcing program for Corporate CIO including six projects, planning, controlling, reporting, coaching, quality management, stakeholder management, contract transitions, development of system to verify savings, achieved 20% above planned savings
• Interim Manager IT Governance for Henkel KGaA: professionalisation of IT service management, audit and development of PMI-based project management process with group adaptations, group-wide rollout of ITIL processes incident, problem and change management
• Agile project for ALDI-Sued: finalisation and implementation of demand management process for IT requirements with interfaces to other processes and service catalogue
• Senior Consultant for hagebau IT GmbH: analysis of business processes, conception and implementation of NDA, RFI and RFP for Managed IT Services tender with EUR 30 million volume, transition planning of two data centres to Atos managed services, development of service catalogue and cost allocation model
• Interim Manager for Henkel KGaA: development of international resource management system for global IT to improve cost and capacity control, agile planning, controlling and scope management, realization of 25% capacity reserves
• Interim Manager for Netrada GmbH: professionalisation of IT service management, conception and creation of 16 SLAs, process analysis and documentation, service quality objectivisation reducing ad hoc workload by approx. 20%
• Senior Consultant for Saudi Telecom: introduction of PMI-based project management process, development of PMO, coaching of employees, support in acquisition of customer projects by applying the introduced method

• Responsible for introducing agile methods within the Interface & Integration Team (2 Scrum Teams)
• Planning and delivering trainings in agile methods
• Facilitating workshops and Scrum events
• Removing impediments
• Increasing sprint performance

• Migration of financial data from Microsoft Dynamics to SAP ECC for eleven companies, as well as from SAP S/4HANA to SAP ECC for one additional company. At the same time, an interface from an operational leasing tool to SAP S/4HANA had to be tested from a business perspective and aligned in an audit-proof way.

• Lead and plan the migration work packages, create the migration concept for accounts payable and accounts receivable with active customer-vendor integration, set up the reconciliation and QA method, test management, cutover planning, and audit-proof project documentation.

SAP/business focus: SAP S/4HANA, SAP ECC, FI, Business Partner/CVI, Finance Data Migration, Reconciliation, Test Management, Cutover

• Traceable and audit-proof migration of multiple companies with clear reconciliation logic, strong QA evidence, and controlled cutover.

• Support for one of the largest logistics service providers in handling ServiceNow tickets in the areas of SAP MDG, Business Partner (BP), customer and supplier master data
• Technical analysis and resolution of tickets through in-depth review of various database tables
• Creation and maintenance of accounting clerks in the system
• Deactivation of company codes using transports
• Carrying out mass changes with LSMW (Legacy System Migration Workbench)

• SAP ERP/ECC, SAP S/4 HANA
• Analysis and documentation of customizing for SAP FI/CO, PSM, PSCD
• Analysis, consulting, and documentation of S/4 HANA apps for defining and executing statutory reports
• Clarification of prerequisites for using the S/4 HANA apps to define and execute statutory reports
• Analysis and documentation of customizing for in-house developments
• Consulting on integration of SAP FI/CO as well as PSM, PSM-FM (budget management), contract accounts receivable and payable (PSCD)
• Consulting and documentation of customizing adjustments in SAP FI/CO, PSM, PSM-FM, PSCD for the introduction of new company codes and other organizational structures
• Consulting and documentation of necessary process adjustments

• Go-to-market and campaigns for SAP-related software solutions from positioning to execution.
• Buyer’s guides and sales tools,
• DACH and UK including tracking and attribution,
• Selection and management of the performance agency,
• Content concept for the DSAG Annual Congress trade fair booth,
• quality assurance of SAP-related content.
• Evaluation of two marketing platforms as a decision basis for management, implementation in HubSpot.

Development and Implementation

• Conceptualization and implementation of the various requirements.
• Experience and ability to collaborate with other delivery teams
• Lead a team of 15 people taking care of matters including monitoring operations, delegating tasks and managing budgets.
• Act as product owner and represent the product vision, strategy and priorities in the area of production operations.
• Work closely with the members of the area including developers, analysts and QA to ensure the successful delivery of logistics features and improvements.
• Lead the process design and lead the build team for the SAP implementation (EU countries) and post-merger integration in SAP PP, QM, MM, APO and SD modules.
• Implemented and optimized MRP Live (MD01N) for multiple plants, improving planning runtime
• Worked with business users to transition from classic MRP to MRP Live
• Implemented SAP QM module, including quality planning and inspection lot processing, resulting in a 20% improvement in product quality compliance.
• Developed and tested custom reports using SAP Query and ABAP for MES data analytics, improving visibility into yield rates and resource utilization.
• Translate production requirements into clear and actionable user stories, acceptance criteria and technical specifications.
• Skilled in discrete, and process/manufacturing (PP-PI) environments; deep understanding of master data, production & process orders, recipe management, batch management, capacity & scheduling, shop floor control, and integration with QM, MM, EWM, MES.
• Worked in Variant configuration (VC)
• Supported international rollouts and transformation projects for SAP PP, QM, PPDS, aATP, EWM, and Variant Configuration within a global strategy.
• Tested functionalities for various business scenarios include interface systems
• Involved in SIT and UAT and cutover activities

Technology: Project Management, SAP PP, QM, MM, APO, ABAP OO, HANA Modelling, FIORI, SAP UI5, AMDP, SAP SD, SAP FICO and S4 HANA Emedded analytics

• Structured analysis and evaluation of business processes

• Gathering, documenting, and prioritizing requirements

• Creating business-friendly and technically executable process models

• Use of Camunda tools

• Deriving requirements and interfaces from BPMN diagrams

• Coordination with stakeholders and business units

• Translating business requirements into technical solution designs

• Implementing efficient and tailored applications

• Systematic collection, analysis, and documentation of requirements

• Prioritizing and validating requirements in close collaboration with stakeholders

• Alignment between business and development to ensure shared objectives

• Creating use cases, user stories, and acceptance criteria

• Continuous requirements and change management throughout the project lifecycle

• Define project goals and create project plans

• Delegate tasks and monitor project progress

• Monitor budgets and inform stakeholders

• Mendix: Architecture, development, and maintenance of custom applications (Microflows, Domain Model, Security, XPath)

• Modeling Mendix workflows for process optimization

• Develop scalable apps with Mendix including REST/SOAP integration with SAP, SQL, Azure & SharePoint

• UI design for Mendix using Atlas UI, Fluent UI, HTML, CSS, JavaScript

• Develop web & mobile apps with Mendix using agile methods (Scrum, Kanban)

• Implement business logic with Mendix Microflows and Nanoflows

• Performance optimization and architecture improvements for Mendix applications

• Conduct Mendix training

• Create technical documentation and best practices for Mendix

• Coaching and mentoring for low-code development with Mendix

• Disciplinary and professional leadership of the IT and service team
• Definition and documentation of the Current Mode of Operation (CMO) in Confluence: application landscape, infrastructure, networks, backup & storage
• Development of the Future Mode of Operation (FMO) including process analysis & stakeholder interviews with all departments using BPMN and flowcharts
• Optimization of license management: reduction of ongoing software costs by approx. 17% p.a.
• Introduction and establishment of Jira as the central tool for project and service management
• Introduction and rollout of the HR software MindKey to digitize HR processes
• Introduction of a VoIP solution with Microsoft Teams incl. PSTN connection to replace classic telephony
• Introduction of the production and planning software OptiControl to digitize operational processes
• Rollout of Intune as a Mobile Device Management solution for Windows, iOS and Android
• Build-up of Power BI dashboards for machine park monitoring and financial reporting
• Planning and execution of the IT consolidation of two locations for 170 users
• Introduction of automated penetration testing with Pentera
• Coaching and mentoring the team in agile methods & project management
• Operational support in day-to-day business: administration, incident & change management
• Management of external service providers and assurance of the quality of outsourced IT services
• Responsibility for the IT budget incl. planning and controlling
• Direct reporting line to management with regular management reports on IT KPIs, budget and project status

• Customizing / Support SAP FIORI apps
• Subproject lead for new on-call concept including resource planning, alarm server and employee time tracking
• Subproject lead for revision planning renewal
• System: SAP S/4HANA EAM
• Agile implementation