PRINCE2 Foundation

Datacenter audit and subsequent transformation program

• Initial situation: After a critical outage, the datacenter was seen as the cause. A classic audit was to be put out to tender.
• My diagnosis: The technical architecture was not the core problem. What really mattered were the incident, diagnosis, and restart processes, as well as missing transparency around costs and dependencies.
• Impact: The audit was handled pragmatically in-house. The results and budget basis became the foundation for a multi-year international transformation program. After that, I continued as the preferred candidate for a central transformation stream.

• Independently designed, conducted, and evaluated a research project examining dynamic management capabilities (DMCs) in the implementation of HR practices at different management levels (top, middle, and frontline management).
• Focus on the strategic role of frontline management in implementing effective HRM measures.
• Self-initiated project with academic collaboration from York St John University, Robert Kennedy College, and the University of Cambridge.

• Focus on optimizing and further developing the internal customer EBICS application
• Functional and technical consulting for Aareal First Financial Solutions AG on EBICS standard products and applications in the areas of operations and further development, as well as project-related communication with external development partners and the product manufacturer to implement the corresponding technical optimizations
• As the functional coordinator, providing advice on content-related and regulatory requirements as well as technical prerequisites and requirements, and bringing these together at the functional level
• Consulting on the use of EBICS formats
• Reviewing the current EBICS standard for optimization and further development potential
• Analyzing the current state to identify development potential and deriving appropriate recommendations for action while considering regulatory requirements
• Conducting EBICS tests throughout the project
• Functional responsibility for requirements management and, in this context, recording and documenting requirements for such tests
• Designing a functional and sustainable test management system
• Conducting and evaluating tests
• Consulting on sustainable quality assurance and audits
• Project language: German and English
• Tools/Methods: MS Project, MS Office, MS Visio, TestRail, Confluence, Jira, Business Logics Bankkrecher, Business Logics Test Data Generator, Business Logics Banking Tool, Business Logics Test System, DBEAVER, Squirrel, Unix Virtual Machines, WinSCP, Kitty, Putty, various Aareal Bank products, Online Banking Portal, Aareal Sign, core banking system, SAP Blue Eagle, SAP RE-FX, Aareon Wodis Sigma, Haufe Real Estate Wowinex, GAP Group Immotion, UTS Karthago, SAP IS-U/Waste, SIV kVASy, various EBICS clients

• Led the global transformation of Talent Operations by inhousing recruitment technologies, processes, and teams, reducing over 20 external partners to 2, defining the strategy to hire hundreds of internal talent specialists, and redesigning organisational structures and processes worldwide.
• Drove gap analyses and impact assessments and led the global rollout of Beamery, HireVue, and Paradox, covering solution design, pilot markets, global deployment, and hypercare, ensuring smooth market transitions and standardised operations.
• Developed and maintained detailed project plans, timelines, milestones, RAID logs, and governance routines, leveraging SharePoint as the central platform for programme documentation, rollout artefacts, approvals, and decision tracking.
• Coordinated cross-functional stakeholders including HR, IT, regional teams, and external vendors, using SharePoint-based documentation and governance frameworks to align requirements, manage dependencies, and resolve delivery issues.
• Conducted gap analyses and impact assessments across Paradox, Beamery, and Workday to ensure pilot readiness and global launch success, with outputs captured and governed through SharePoint.
• Built and executed comprehensive change management plans using ADKAR methodology, covering stakeholder mapping, communications, training, and adoption activities, supported by SharePoint-hosted enablement materials and rollout documentation.
• Broke down silos across regions and functions to drive adoption of new systems, processes, and ways of working.
• Tracked adoption metrics and user feedback post-deployment, driving continuous improvement in user experience and operational performance.

• Support for a carve-in project involving 5 sites worldwide (3 in Germany, 3 in the US) as part of a global M&A project
• SAP S/4HANA
• Introduction of structures and best practices, as well as a consistent project management methodology for a global carve-in program
• Optimization of tracking, monitoring, and communication
• Development of a change and communication concept to engage the carve-in sites
• Implementation management, stakeholder management
• Coaching and support for the project team regarding project management and communication
• Establishment of a sustainable communication cascade and structures to support the transformation
• Advising and supporting the client project lead

Management of several MFA methods for centralized authentication within a group. Interface between various stakeholders such as support, financial accounting, developers, and security departments. Assessment of compliance requirements such as KRITIS. Budget controlling and monitoring of KPIs and SLAs. Support with internal and external audits on MFA and with connecting new systems. Review of operational documentation. Participation in steering committees and leadership of service review meetings and decision-making committees.

Tools/Frameworks: FIDO, YubiKey, Veridium, BSI IT-Grundschutz, NIST

• Migrating from VMware to OpenShift Virtualization, 40+ workstreams / projects in parallel (Small- to Medium Sized VM Operators / Critical Factory Workload Owners / Large-Scale Data Center Operators)

• Strategic Marketing
• Responsible for defining and presenting the overall go-to-market strategy to management and stakeholders
• Leading and optimizing comprehensive marketing campaigns, including concept, execution, and performance tracking
• Monitoring and adjusting marketing activities to maximize efficiency and ROI
• Overall responsibility for planning, allocating, and controlling the marketing budget
• Working closely with the global marketing team (NL & DE)
• Extended responsibility for digital marketing, including the strategic development of digital marketing initiatives with SEO principles to improve visibility and findability
• Responsible for the full management and ongoing optimization of the website, including SEO measures to increase organic traffic and improve rankings
• Monitoring and strategic alignment of Google Ads, Bing Ads, and LinkedIn Lead Generation Ads
• Development and implementation of innovative landing page concepts and Pardot flows to support campaigns, designed according to the latest SEO standards to optimize conversion rates
• Creating and presenting a comprehensive social media editorial plan
• Leading brand marketing and lead generation, including the strategic positioning of the NorthC brand in the ICT, Finance and HealthCare, public sector & administration, and HPC/AI segments
• Running campaigns to increase awareness and brand presence
• Developing and implementing an employer branding strategy that strengthened the company profile as an attractive employer, increased employee retention, and contributed to successful recruiting as well as strong employee growth
• Developing and leading lead generation initiatives and campaigns
• Managing strategic sponsorship partnerships to strengthen the brand and generate leads
• Overall management of event marketing projects: strategic planning, coordination, and execution of offline and online events
• Responsible for the online and offline implementation of the NorthC brand at datacenter locations
• Planning and execution of the local content strategy
• Creating content such as white papers, or managing external assignments
• Uploading content into a content management system (CMS)
• Data-driven performance analysis and optimization of measures
• Continuous optimization of content and web presence

• Overall leadership of several strategic operations projects focusing on Workplace Services, SLA Framework, access management, certificate management, e-learning, backup & recovery, test management, and capacity management, as well as the introduction of system monitoring and feasibility studies for 24x7 operations, in some cases including implementation in ServiceNow
• Creation of various ServiceNow operating concepts covering training, access rights, and emergency management as part of a new cloud hosting initiative for the ServiceNow platform
• Executive board reports and leadership of steering committees as part of company-wide strategic objectives, as well as the establishment of new balanced scorecards for measuring KPIs related to optimization-driven project results

• BSS system implementation for B2B / transformation of the central B2B system landscape
• End-to-end business responsibility for defining, structuring and prioritizing key B2B business processes as part of a complex BSS transformation.
• Work in an agile, SAFe-like setup with multiple teams involved, along with regular coordination with business, IT, solution design and architecture.
• Translation of business requirements into implementable epics, features, user stories, process models and acceptance criteria as the basis for technical implementation.
• Close collaboration with solution design and architecture to assess technical dependencies, interfaces, data flows and system impacts.
• Management of target process design as the basis for implementation in Infonova BSS.
• Interface management between business departments, IT, architecture, development and operational units, including facilitation of cross-functional workshops.
• Ensuring process consistency, governance, decision-making capability and business acceptance as part of the system implementation.

• Collaboration with and deputizing for the service manager for UCC (product owner)
• Interface management for UCC with other functionalities as part of the digital workplace
• Control of infrastructure tests and rollout, monitoring dependencies with other sub-projects

Migration of an existing application to a new IT infrastructure.

• Managed all project activities (infrastructure, applications, data, security, architecture)
• Planned complex network architectures with security requirements
• Designed and coordinated firewall configurations
• Planned and managed interfaces between ERP, cloud, and third-party systems
• Coordinated middleware solutions (e.g., SAP Integration Suite, MuleSoft, Boomi)
• Defined data flows, mapping rules, and integration architectures
• Managed data migrations and master data harmonization
• Coordinated with business departments, IT teams, service providers, and external partners
• Team size: International team of 35 employees – Germany | Poland | India | USA
• Languages: English

Tools: Microsoft Office (Word, Excel, PowerPoint, Project), Brainloop, Jira, Confluence, MS SharePoint

• Sub-project management for the POC

• Requirements for network management coupling

• Coordination of internal project teams

• Evaluation of lab and test results

• Proof of concept

• Validation of the technical specification

• Preparation for RFQ

• Build prototypes, expand AI skills, and practical application in a startup context.
• Transition phase: further training in prompt engineering, APIs, AI, working on independent prototype projects, and collaborating at a friend's startup.
• Technologies: LangChain, REST, Python, Java, JS, TS, Node.