PRINCE2 Foundation

Datacenter audit and subsequent transformation program

• Initial situation: Following a critical outage, the datacenter was considered the cause. A traditional audit was to be put out to tender.
• My diagnosis: The technical architecture was not the core problem. The key issues were the incident, diagnosis, and recovery processes, as well as a lack of transparency regarding costs and dependencies.
• Impact: The audit was implemented pragmatically in-house. The results and budget foundations became the basis for a multi-year international transformation program. I was then retained as the preferred candidate for a central transformation stream.

Greenfield – S/4HANA (since January 2026 Post Merger)

Functional responsibility at the interface between Finance, Controlling and Real Estate Management in an S/4HANA transformation in the context of an announced merger

Key areas:

• Introduction of Lease Accounting according to IFRS 16 as the initial focus
• Design of integrated processes in leasing, real estate and Finance integration
• Cost Allocation and cost accounting in Controlling
• Expansion of the role to serve as the functional link between Finance, Controlling and RE-FX in the merger context

Interim leadership of a department within Sales IT with around 80 internal and external FTE, including 32 internal employees. Responsible for IT and financial portfolio management, project management, requirements engineering and agile coaching.

• Led four team leaders and two portfolio managers, supporting their development through professional and methodological guidance and coaching; also covered the Agile Coaching team lead role
• Further developed the methodology for prioritizing the IT portfolio and introduced mechanisms to align priorities with available budgets and capacity
• Set up a project to transition projects and development teams to a nearshore location: clarified goals and scope, defined the governance structure and responsibilities, and led the first team transition with 15 employees through to live operations
• Developed and aligned a concept to standardize and support budget planning, forecasting, reporting and ordering processes with tools
• Coordinated the introduction of Spec-Driven Development for requirements engineering in the context of Agentic AI; clarified roles across requirements engineering, business and development, and launched a pilot project
• Developed and aligned an AI maturity model and coordinated its organization-wide assessment

• Migrating from VMware to OpenShift Virtualization, 40+ workstreams / projects in parallel (Small- to Medium Sized VM Operators / Critical Factory Workload Owners / Large-Scale Data Center Operators)

• Led a migration team of several squads for a Public Sector client (on-prem to AWS & Azure), incl. lift-and-shift and database modernisation to PostgreSQL.
• Led AWS/Azure discovery & assessment of 80+ applications and 400+ environments, delivering the wave plan.

AI startup for radiology practices

Pitch materials, competitor analysis, pilot proposal with KPI definition

• Acting as the sole program owner for BizMax and SaaS Monitoring products, integrating enterprise business insights with platform reliability and health monitoring to drive revenue growth and operational confidence.
• Own delivery of complex B2B technical initiatives at LastPass, driving implementation of innovative security and platform features across the broader zero-knowledge ecosystem.
• Work with backend, frontend and DevOps teams; manage stakeholders from Product, Marketing, Engineering, Architecture, Security, Platform, UX, and Quality to define scope, priorities, success metrics, and delivery plans while driving technical decision processes.
• Lead program planning and execution across multiple workstreams, ensuring delivery on time, within scope, and aligned with business objectives; mentor cross-functional teams and act as the primary escalation point to remove blockers and maintain delivery momentum.
• Drive annual strategic planning and budgeting, working with senior leadership and directors to align priorities, secure funding, and optimize resource allocation; proactively identify, manage, and mitigate technical, delivery, and dependency risks throughout the full program lifecycle, escalating issues early to minimize impact.
• Lead internal dogfooding initiatives and external beta programs, collaborating directly with customers to validate functionality, usability, and performance.
• Support go-to-market activities by contributing to customer-facing content, including blogs, talks, and product communications; own go-live readiness, hypercare coordination, and program closure, ensuring lessons learned are captured and applied for continuous improvement.
• Successfully led a large-scale greenfield program, designing and implementing end-to-end delivery and governance processes from scratch to deliver SaaS Monitoring and BizMax features, generating a multimillion-dollar increase in ARR and becoming a major revenue stream for the company.
• Designed repeatable AI-assisted workflows that improve planning accuracy and reporting efficiency.
• Founded and implemented standardized cross-team PMO processes and templates, including project overview, project brief, T-shirt sizing, risk register, ADR/RFC, release rollout plan, CAB, program closure, lessons learned, internal and external beta programs, and dogfooding, establishing a company-wide framework supporting delivery of the largest-scale programs.
• Mentored junior team members, new hires, and employees undergoing transformation initiatives, supporting skills development and adoption of modern delivery practices.

External marketing management for SMEs in Switzerland. I bring strategy and execution together so that marketing doesn't end up in a drawer.

Three areas across the customer journey:

• Marketing strategy
• Visibility and customer acquisition
• Customer retention and growth

Focus on the B2B and tech sectors. I've always worked in IT, just from a different perspective each time: as a project manager at an elevator manufacturer, as a Product Owner in the automotive industry, and as a marketer in the data center market. More than ten years, three industries, one constant: translating complex technology so it resonates with the audience.

Think in a structured way. Get things done pragmatically.

Process and structural optimization

Requirements:

• Optimize a procedures manual
• Improve organizational structures
• Better distribution of various tasks

Achievements:

• Developed a practical 7-step process model for mapping and optimizing processes for a trade business (SHK)

Build the business value case for a global Talent Acquisition transformation covering talent attraction, shared specialist capabilities, process standardization, AI-enabled automation and the future HR operating model.

• Led the value-case workstream and aligned Finance, HR, Digital and workstream leaders on scope, assumptions, investment requirements and decision criteria.
• Built low, base and high scenarios linking adoption, productivity, workforce capacity, cost and service outcomes; identified double-digit FTE-equivalent capacity and multi-million-euro modeled value potential.
• Assessed AI and automation across scheduling, sourcing and candidate qualification, separating released capacity, avoided cost, qualitative benefits and standalone investment needs.
• Produced executive dashboards, a value-driver tree and a traceable calculation guide; reconciled cross-workstream inputs into the storyline used for the investment decision.

• Designing hybrid cloud architectures (on-prem + cloud)
• Implementing cloud governance structures according to NIS2, BSI, ESCB/SMM
• Developing policies for cloud security & access control
• Target designs, management decision frameworks, internal audits & cloud integration

Migration from Microsoft Dynamics to a Multi-Cloud Salesforce Platform

• Lead of the Field Service stream in a programme replacing Microsoft Dynamics with Salesforce Sales, Service, Marketing and Field Service, including access for external contractors.
• Designed the end-to-end process from opportunity or case via work order and the Field Service mobile app to the service report.

• Lead fractional growth and automation engagements across multiple companies, auditing, designing, and implementing AI-driven automations and agentic systems that create measurable commercial and operational impact with deterministic execution for complex business workflows.
• Audit AI readiness and ROI, then architect and deploy agentic systems that harden institutional knowledge and fix operational bottlenecks ensuring scalable growth and unimpeded strategic execution.
• Design commercial-ready multi-agentic architecture for orthopedic prior authorization workflows, shifting clinical decision-making from high-variance manual efforts to an auditable, deterministic clinical infrastructure.
• Implement Human-in-the-Loop (HITL) synthesis to ensure 100% medical authority while enabling up to 90% reduction in administrative time.
• Lead the migration of legacy marketing and sales functions into agent-first workflows, utilizing LLMs to synthesize internal data and external market signals for real-time go-to-market adjustment and champion talent development across the team.

• Build prototypes, expand AI skills, and practical application in a startup context.
• Transition phase: further training in prompt engineering, APIs, AI, working on independent prototype projects, and collaborating at a friend's startup.
• Technologies: LangChain, REST, Python, Java, JS, TS, Node.