Nelli Hörner-Project Manager and Business Analyst
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Experience
Project Manager and Business Analyst
Semiconductor (NDA)
- Project lead for a global organization improvement project impacting tax model, global organization, Order 2 Cash (O2C), Procure 2 Pay (P2) processes, supply chain, finance, tax, assets, HR and IT systems including ERP
- Implemented new way of working, including process changes, documentation of work instructions and updates to IT systems including ERP and HR systems
- Success: new operating model implemented and delivering expected benefits
Global BPO Tax Lead
Semiconductor (NDA)
- Ensured tax alignment in global programs with local requirements and global tax strategy
- Supported build of a new plant in Malaysia, securing government grants and correct sales tax setup in ERP
- Ensured M&A of a Taiwan plant fit into global tax strategy
- Managed CbC filings in APAC and Europe
- Applied for R&D government grants in Switzerland and Germany
- Conducted VAT health checks and addressed outcomes across multiple European registrations
Member of Steering Team
Semiconductor (NDA)
- Defined finance requirements for Germany and Switzerland covering GL, AR, AP, FA and cash management
- Ensured European e-invoicing requirements for Germany in global ERP roll-out
- Collaborated with banks and implementation provider on EBICS banking interfaces in Germany and Switzerland
- Defined requirements for all financial modules and integrations
- Executed system tests within ERP roll-out and guided end users in UAT testing
- Ran data cleansing across Germany and Switzerland across all business units
Interim IT Business Partner for Commercial/Medical (maternity cover)
Pharma
- Prepared international stakeholders for country roll-outs including communications and risk management structures
- Conducted software assessment for future scenarios
- Managed release management
Senior IT Portfolio/Program Management Officer
CSL Vifor
- Managed a portfolio of 100 projects for the Global CIO Office
- Supported projects in writing business cases and obtaining approvals
- Defined project milestones, deliverables and high-level plans
- Provided governance, methodology and tooling guidance to project managers
- Monitored project progress, financials and risks
- Organized stage-gate reviews and ran project portfolio boards
- Performed quality assurance across projects in M&A, software, hardware and services
- Produced CIO and program reports
- Rolled out Jira for portfolio management, trained users and implemented Tempo Resource and Tempo Budget
IT Project Manager – Software Selection
NDA
- Translated strategy into software requirements
- Identified stakeholders and gathered requirements
- Identified vendors, wrote RFI/RFP and evaluated proposals
- Produced decision matrix and managed stakeholder negotiations
- Set up and integrated the selected tool into the client ecosystem
- Success: software supporting strategy was operational
Project Manager – CLM Integration
Idorsia
- Defined, planned and directed the implementation of Veeva Vault Contract Management
- Integrated with SAP Procurement, Ariba, Salesforce and Power BI
- Established project organization with roles and responsibilities
- Conducted budget planning and monitoring
- Managed stakeholders and compliance processes including CSV
- Success: project delivered on time and within budget
Global Project Manager – Veeva Vault Promomats Integration
Roche
- Defined project charter and scope with CSV considerations
- Planned and executed global integration of Veeva Vault Promomats
- Implemented governance structures and global roll-out approach
- Managed budget and compliance reporting to program level
- Success: project set up successfully and handed over to US internal project manager
Global Business Analyst – GDPR
Biotech
- Identified stakeholders for GDPR project at country level
- Ensured intercompany agreements for GDPR
- Reviewed group-wide GDPR websites and advised on compliance improvements
- Developed and produced e-learning in three languages and rolled out to the group
- Set up interim process and SharePoint platform for data request handling
- Engaged IT departments on GDPR topics
Project Manager – CRM Integration
Teva Pharma
- Managed roll-out of Veeva CRM in Switzerland
- Combined Scrum with high-level waterfall methodology
- Managed stakeholders and aligned with global project
- Conducted data migration of Sales Navigator (OneKey database)
- Extended roll-out scope to include Swiss generics requirements
- Success: first-time Veeva roll-out including generics requirements in Switzerland
Senior Project Manager – Integrated Pharma Process
Mepha Pharma AG
- Streamlined processes around portfolio management, quality assurance, regulatory and master data management
- Identified requirements and evaluated software tools
- Managed RFP and tool selection
- Set up software implementation project ensuring GxP compliance
- Success: acquired software tool meeting departmental requirements and improving communication
Project Manager – IT Operations and Service Delivery
Mepha Pharma AG
- Improved customer satisfaction of central and local help desks by identifying pain points and responsibilities
- Established new co-working models and KPIs for service monitoring
- Success: significantly improved service levels with transparent KPI progress
Senior Project Manager – GxP Compliance
Mepha Pharma AG
- Ensured processes and projects were set up according to GxP guidelines
- Guided business and project staff through GxP requirements
- Authored user requirements specifications (URS) and conducted initial risk assessments
- Success: achieved audit readiness
Project Manager – MDM Software Selection
Swiss Re
- Identified stakeholders and defined selection criteria
- Conducted vendor presentations, proof of concept and workshops
- Managed decision-making process and final vendor selection
- Success: selected new MDM software with stakeholder support
Senior Project Management Officer – Head PMO
Zurich Insurance
- Defined PMO concept and governance for investment accounting and administration
- Ran governance boards and monitored budgets
- Managed supplier scope and costs
- Established global processes for project initiation, monitoring, controlling and benefits tracking
- Managed contracts and set up SharePoint platform for tracking and collaboration
- Success: improved processes and KPI tracking
IT Business Partner
Novartis
- Served as focal point for IT requirements in finance, sourcing, BD&L and strategic planning
- Conducted RFPs and vendor selection
- Initiated projects, managed budgets and IT portfolio
- Oversaw project execution and vendor management
- Provided operational IT service, business cases and transparency
- Acted as escalation point for IT issues
- Member of management team
- Success: delivered interim management in an internal role
IT Project Manager – AP Invoice Automation
Swiss Re
- Led AP invoice automation project across Switzerland, US, UK, Slovakia and India
- Budgeted, planned and managed a team of ~15 vendor and client staff
- Integrated Basware Invoice Automation with SAP ECC 6.0, Oracle Financials 11.5, internal BIS and Documentum archiving
- Analyzed shared service centre requirements for Slovakia and India and legal requirements per region
- Conducted power user training and UAT
- Rolled out solution to shared service centres in Budapest and Bangalore and to major locations
- Communicated regularly with finance, purchasing and PMO stakeholders
- Success: rolled out solution components and integrations to five countries
Program and Project Manager – Contractor
IT Management – Interims Manager / Contractor
Industry Experience
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Experienced in Information Technology, Pharmaceutical, Insurance, Biotechnology, and Manufacturing.
Business Area Experience
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Experienced in Project Management, Information Technology, Finance, Quality Assurance, Procurement, and Supply Chain Management.
Summary
Senior Program Manager | Digital Transformation & IT Operations
Accomplished Program Manager with 20 years leading global digital transformation and operation improvement initiatives across multiple countries, with a strong background in Business Requirements Engineering. Expert in managing complex projects (up to 25M +), directing cross-functional teams of 20+ professionals, and delivering strategic value through process optimization and integrated digital solutions.
Proven ability to collaborate with C-suite executives to architect strategies that achieve organizational goals while building high-performing teams that deliver sustainable results.
Skills
Full Lifecycle Program/project Management (Concept To Delivery)
Requirements Engineering For Software Selections And Set Up
Agile, Scrum, Waterfall, And Pmi Methodologies
Senior Pmo Leadership And Portfolio Management
Executive Stakeholder Engagement And Strategic Alignment
Change Management And Team Leadership
Very Experienced In Leading Cross-functional Teams, Including Offshore Resources
Atlassian: Jira, Confluence, Tempo Budget, Tempo Resources And More
Veeva Crm
Erp - Sap Fico And Oracle Fusion - Role: Project Manager, Bpo Finance And Bpo Tax
Veeva Vault Promomats, Including Components Like Digital Assets Management (Dam), Workflows, Claims, Brand Portal, Collaboration (Internally And Externally), Compliance Governance, Streamlined Distribution, Content Lifecycle Management, Analytics And Reporting, Ai, Connections And Integrations
Veeva Vault Contract Life Cycle Management Development From Scratch Based On The Veeva Platform Plus Scanning, Ai, And Workflow
Workday For Hr
Lms: Sap Lms, Cornerstone, Articulate 360° Sap Lms, And More
M365
Cms And Web Solution Designs And Offerings – Jimdoo, Wix, Wordpress And More
Servicenow
Megatrends, Qualitative Interviews, Design Thinking, Prototyping
Ai
Rpa (Robotic Process Automation)
Languages
Education
University of Pforzheim and Southbank University London
Diploma in Business Administration (FH), Master of Business Administration · Business Administration · Pforzheim, Germany
Statistics
Experience
Expertise
Qualifications
Profile
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