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Günther Niederhofer - Senior IT Project Manager | Business Processes | Integration & IT Harmonization | CRM & ERP | Agile PMP

Günther Niederhofer
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Munich, Germany

Experience

Jul 2025 - Dec 2025
6 months
Munich, Germany
Hybrid

Advisor ERP & CRM Business Process & System Landscape

IDnow

Expertise details
Position Summary
Advisor ERP & CRM Business Process & System Landscape at IDnow
Industries
Information Technology
Business Areas
Information Technology
Operations
Project Management

Managing the harmonization and further development of an international CRM- and ERP-related system landscape across multiple product lines and markets (PMI)

  • Analysis, design, and requirements management for harmonized end-to-end business processes and business logic (Customer Base & Lead to Order, Lead-to-Cash, Order-to-Cash, Billing, Accounting, Service)
  • Integration of Salesforce with billing and accounting systems (JustOn, DATEV) including data model, interfaces, and billing logic together with implementation partner
  • Designing a central IT operating model to improve IT project management and DevOps model between business stakeholders, E2E process owners, and IT.
Jun 2022 - Dec 2024
2 years 7 months

Tribe Lead – Business & IT Transformation

Telefonica - O2

Expertise details
Position Summary
Tribe Lead – Business & IT Transformation at Telefonica - O2
Industries
Telecommunication
Business Areas
Information Technology
Operations
Project Management
  • Analysis and IT requirements management of end-to-end business processes (Lead to Order, Service Portal/Assurance, Billing) in a highly complex project environment (>10 organizational units, diverse stakeholder structure). Managing streams and IT service provider architectures along the product release cycle in DevOps mode.
  • Preparing status reports for senior management and program leadership.
  • Agile project management, stakeholder management, and moderating information sessions as part of digital transformation.
Jan 2022 - May 2022
5 months
Austria

Project Manager IT Outsourcing (T&T)

Swarovski Corporate IT

Expertise details
Position Summary
Project Manager IT Outsourcing (T&T) at Swarovski Corporate IT
Industries
Fashion
Business Areas
Information Technology
Project Management
  • Managing an SAP/non-SAP application outsourcing project for cost optimization.
  • Optimizing IT operating models and contracts considering compliance & service levels in the transition and transformation phase.
Sep 2020 - Oct 2021
1 year 2 months
Austria

Interim COO / Corporate Transformation

Bartenbach GmbH

Expertise details
Position Summary
Interim COO / Corporate Transformation at Bartenbach GmbH
Industries
Manufacturing
Business Areas
Operations
Product Development
Production
Strategy
  • Planning, managing, and implementing corporate and process transformation in a complex environment (>30 employees, sales, product management, manufacturing).
  • Introducing agile organizational principles, end-to-end process analysis, and digitizing business workflows.
  • Responsible for OPEX optimization and supporting change management through company-wide communication measures.
Jun 2017 - Apr 2020
2 years 11 months
Germany

Project Manager S/4HANA Transformation

Munich Airport

Expertise details
Position Summary
Project Manager S/4HANA Transformation at Munich Airport
Industries
Information Technology
Government and Administration
Business Areas
Information Technology
Project Management
  • Leading the S/4HANA preliminary project to analyze and plan the transformation roadmap (>10 departments, >30 project participants).
  • Developing the transformation vision and project governance, and conducting roadshows to align with management.
  • Reporting and communication at C-level and departmental management for decision making.
Oct 2013 - Mar 2017
3 years 6 months
United Arab Emirates

Head of Corporate Development

Dubai Airports

Expertise details
Position Summary
Head of Corporate Development at Dubai Airports
Industries
Transportation
Business Areas
Project Management
Strategy
  • Project portfolio management and oversight of transformation programs for process and efficiency optimization across all business units.
  • Organization of company-wide information events and change management initiatives (developed an integrated project and change methodology).
  • Direct reporting line to senior management / CEO, budget responsibility of EUR 40 million.
Jan 2012 - Jun 2013
1 year 6 months
United Arab Emirates

Interim Director Customer Excellence & Business Process Management

Du

Expertise details
Position Summary
Interim Director Customer Excellence & Business Process Management at Du
Industries
Telecommunication
Business Areas
Customer Service
Operations
Project Management
  • Established end-to-end process management with a focus on customer orientation (product to market and adaptation of the service portal).
  • Set up a cross-domain PMO governance model and change teams.
Sep 2001 - Dec 2011
10 years 4 months

Senior Consultant / Process and Organizational Consulting

Detecon International

Expertise details
Position Summary
Senior Consultant / Process and Organizational Consulting at Detecon International
Industries
Automotive
Information Technology
Telecommunication
Business Areas
Operations
Product Development
  • Design, analysis and optimization of business processes in large projects for telecom providers, ICT companies, automotive and travel providers.
  • Development of target architectures, requirements analyses and communication strategies.

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Telecommunication, Information Technology, Automotive, Transportation, Government and Administration, and Manufacturing.

Telecommunication
Information Technology
Automotive
Transportation
Government and Administration
Manufacturing
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Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Operations, Product Development, Project Management, Information Technology, Strategy, and Customer Service.

Operations
Product Development
Project Management
Information Technology
Strategy
Customer Service
Profile match chart

Summary

Experienced consultant and leader with over 20 years of expertise in business and IT transformation, process optimization, and digitization. Proven success in business and process analysis as well as in developing technical and functional architectures in large projects with complex interface structures and diverse stakeholders in international corporations.

After leadership roles in consulting, aviation, and telecommunications, since 2017 Günther has headed his own consulting firm N.BIT Consulting GmbH, advising companies on all technology transformation questions at the intersection of management/line of business and internal as well as external service providers/system integrators.

Günther’s motivation and passion lie in automating, simplifying, and digitizing workflows in organizations and their various business processes, including with AI approaches.

Skills

  • Salesforce
  • Sap S/4hana
  • Jira & Confluence
  • Oracle
  • Tableau
  • Igrafx
  • Adonis
  • Aris
  • Bpmn
  • Uml
  • Agile Pm
  • Scrum
  • Kanban
  • Sap Activate
  • Change Management Maturity Model
  • Capability Maturity Model (Cmm)
  • Miro Board

Languages

German
Native
English
Advanced

Education

University of Innsbruck

Master in Business Administration · Business Administration · Innsbruck, Austria

University of Glasgow

Exchange Program Transformation & Finance · Transformation & Finance · Glasgow, United Kingdom

Certifications & licenses

ITIL V3

AI for Business Consultants

Lean Six Sigma Green Belt

MSP

PMP

Scrum Master (PSM I)

Statistics

Experience

Total positions 8
Experience in Telecommunication 14.5 y
Avg length 2 y 9 m
Longest experience 10 y 3 m

Global Experience

Countries worked in 3 (Germany, Austria, United Arab Emirates)
Primary country Germany

Expertise

Recent roles Advisor ERP & CRM Business Process & System Landscape, Tribe Lead – Business & IT Transformation, Project Manager IT Outsourcing (T&T)
Main industries Telecommunication, Information Technology, Automotive
Main business areas Operations, Product Development, Project Management

Qualifications

Highest degree Master
Certifications earned 6

Profile

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Last Update
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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Günther based?

Günther is based in Munich, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Günther speak?

Günther speaks the following languages: German (Native), English (Advanced).

How many years of experience does Günther have?

Günther has at least 22 years of experience. During this time, Günther has worked in at least 8 different roles and for 8 different companies. The average length of individual experience is 3 years and 10 months. Note that Günther may not have shared all experience and actually has more experience.

What roles would Günther be best suited for?

Based on recent experience, Günther would be well-suited for roles such as: Advisor ERP & CRM Business Process & System Landscape, Tribe Lead – Business & IT Transformation, Project Manager IT Outsourcing (T&T).

What is Günther's latest experience?

Günther's most recent position is Advisor ERP & CRM Business Process & System Landscape at IDnow.

What companies has Günther worked for in recent years?

In recent years, Günther has worked for IDnow, Telefonica - O2, Swarovski Corporate IT, and Bartenbach GmbH.

Which industries is Günther most experienced in?

Günther is most experienced in industries like Telecommunication, Information Technology, and Automotive. Günther also has some experience in Transportation, Government and Administration, and Manufacturing.

Which business areas is Günther most experienced in?

Günther is most experienced in business areas like Operations, Product Development, and Project Management. Günther also has some experience in Information Technology, Strategy, and Customer Service.

Which industries has Günther worked in recently?

Günther has recently worked in industries like Telecommunication, Manufacturing, and Information Technology.

Which business areas has Günther worked in recently?

Günther has recently worked in business areas like Operations, Information Technology, and Project Management.

What is Günther's education?

Günther holds a Master in Business Administration from University of Innsbruck.

Does Günther have any certificates?

Günther has 6 certificates. Among them, these include: ITIL V3, AI for Business Consultants, and Lean Six Sigma Green Belt.

What is the availability of Günther?

Günther will be available full-time from April 2026.

What is the rate of Günther?

Günther's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Günther?

To hire Günther, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1200
900
600
300
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Market avg: 952-1112 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.

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