Axel G.-Management Consultant, Business Analyst

Sap Experience

• Sap Sap-Crm Sap-Is-U Sap-Edm Sap-Bw/Bi Sap S/4hana

Other Software

• Aris, Signavio, Sap-Signavio, Igrafx, Bic Process-Design
• Various Crm Systems Clarity Devops Ms Visio Ms Office Nice, Rtim Loadstar Benchmarks Between Sap-Crm, Salesforce, Salesforce Energy & Utilities Cloud, Microsoft-Crm, Ms-Dynamics, Sap Hybris, Aurea-Crm, Cursor-Evi, Cursor-Tina, Pisa Sales, Cas Genesisworld, Wilken Neutrasoft, Superoffice, Schleupen, Sugarcrm, Siebel/Oracle
• Adobe Marketing Cloud, Oracle Eloqua, Marketo, Salesforce Marketing, Sap Hybris Marketing

Areas Of Expertise

• Expert In Process Mapping, Process Analysis, Process Design, Signavio, Aris, Bic, Process Management, Preparing Concepts, Specifications And Requirements Documents, With More Than 25 Years Of Experience In This Area
• Expert In Project Management, Both Traditional And Agile (Scrum), Project Leadership, Product Owner, Staff Management, Reporting, Budget Monitoring, Business Cases, With More Than 20 Years Of Experience In This Area
• Expert In Customer Relationship Management, Comprehensive Crm Implementation Projects, Migrations, Analysis And Further Development Of Existing Systems, Sales Management, With More Than 25 Years Of Experience In This Area
• Energy Industry Expert (Sales, Operations, Networks, Services), With More Than 30 Years Of Industry Experience And Various Projects Across All Business Areas On Energy-Related Topics
• Training, Coaching, User Support, Focused On Fundamentals And Processes, Training Plans, User Manuals, Guidelines, Training Videos, With More Than 30 Years Of Experience In This Area
• Test Management, Test Coordination, Quality Assurance, Test Scripts, Test Monitoring, Leading Test Teams, With More Than 15 Years Of Experience In This Area
• Data Quality Assurance, Designing And Implementing Data Quality Control, Monitoring, Business Intelligence Projects, Setting Up And Leading Quality Circles, With More Than 20 Years Of Experience In This Area
• More Than 30 Years Of Consulting Experience, Expert In Facilitation, Presentations, Interview Techniques, Coaching, Motivation And Communication

Selected Energy Industry Project Topics

• Implementation Of Various Bnetza Requirements, Mabis, Gpke, Geli, Gabi-Gas, Wim, Enwg Amendments, Unbundling, Load Curves, Load Profiles, Rlm, Slp, Tlp
• Sales And Procurement Portfolio Management, Crm System Implementation, Benchmarking, Crm System Process Optimization, Is-U Process Optimization, Next-Best-Action, Work And Process Instructions, Supplier Switching, Data Protection, Payment Plans, Customer-Self-Care, Usability, Internal Cost Allocation, Service Records, Meters (Replacement, Calibration, Repair, Inspection, Maintenance, Reading, Metering, Fault Repair)
• Energy Data Preparation, Energy Balancing, Sales Management, Sales Controlling, Metering Concept Models, Process Monitoring And Management, Master Data Model, Product Changes, Product Range, Product Development, Billing, Meter Reading Processing, Invoice Creation, Network Operator Billing, Complaint Management, Balancing Group Management, Balancing Group Clearing, Credit And Receivables Settlement, Document Management, Monitoring And Reporting, Data Formats/Edifact, Imbalance Billing, Allocation, Auditing, Ias39, Fast-Close, Energy Industry Financial Statements, Sarbanes-Oxley-Act, (Day)-Ahead Forecasting, Forecasts And Variance Analysis, Portfolio Management, Schedules, Risk Controlling, Energy Time Series, Data Quality, Planning And Costing Systems, Energy Costing, Workflow Management, Campaign Management, Lead Management, Record Management Systems, Digital Archiving Systems, Interactive Call Guides, Customer Retention, Kpi´S, Training Materials, Training/Coaching, Heat Contracting, Banf, In01, Photovoltaic Contracting, Sap Is-U Tenant Separation, Sales Of Contracting Products/Projects, Chp Plants, Wind Farms, Works Council Agreements, Role And Access Rights Concepts, Scheduled Maintenance, Order To Cash, Request To Service, Purchase To Pay, Materials Management, Core-Finance Processes: Fixed Assets, Management Control, Accounts Receivable, General Ledger, Accounting And Reporting, Accounts Payable, Tax, Treasury, Demand Management, Project Portfolio Management, Hkvo, Ffvav, Eed, Direct Marketing Of Renewables, Network Use/Registration, Feed-In, Network Use Management, And More.

Energy Industry Expertise

• Business Areas: Sales, Operations, Network Management, Network Sales, Customer Service, Information Technology, Energy Trading, Technical Service, Accounting, Core-Finance, Maintenance, Materials Management, Msb, Mdl, Vnb, Edm, Bkv, Lf
• Activities: Process Modeling, Process (Re)Design, Developing Concepts (Requirements Documents, Specifications), Preparing Tenders (Rfp), Project Management (Traditional And Agile/Scrum), Project Leadership, Reporting To Department Management/Executive Management/Board, Preparing Training Materials, Training/Coaching, Test Management, Leading Quality Circles, Business Case Calculations, Steering Committees
• Customer Segments: Wholesale, Sme (Small & Medium Enterpreises), Retail, Special Customers (Resellers/Municipal Utilities, Housing Industry, Municipalities, Corporations, Feed-In Operators, Eeg, Cooperatives, Framework Agreements)
• Commodities: Electricity, Gas, Heat, District Heating, Cooling, Water, Wastewater, Compressed Air, Renewable Energy, Waste, Environmental Services

Industry Knowledge

• Utilities, It Services, Insurance, Banking, Automotive, Technical Services, Among Others.