Silke Daroglou - Requirements Engineer

Q: Where is Silke based?

Silke is based in Schwalbach am Taunus, Germany and prefers 100% remote projects.

Q: What languages does Silke speak?

Silke speaks the following languages: German (Native), English (Advanced), Greek (Intermediate), Russian (Elementary) .

Q: How many years of experience does Silke have?

Silke has at least 26 years of experience. During this time, Silke has worked in at least 10 different roles and for 9 different companies . The average length of individual experience is 1 year and 4 months . Note that Silke may not have shared all experience and actually has more experience.

Q: What is Silke's latest experience?

Silke's most recent position is Business Analyst at Rentenservice .

Q: What companies has Silke worked for in recent years?

In recent years, Silke has worked for Rentenservice , Schienenverkehr , Telekommunikation , and Telecommunications .

Q: Which industries is Silke most experienced in?

Silke is most experienced in industries like Telecommunication , Banking and Finance , and Pharmaceutical . Silke also has some experience in Transportation , Professional Services , and Government and Administration .

Q: Which business areas is Silke most experienced in?

Silke is most experienced in business areas like Information Technology , Quality Assurance , and Project Management . Silke also has some experience in Product Development , Customer Service , and Operations .

Q: Which industries has Silke worked in recently?

Silke has recently worked in industries like Telecommunication , Transportation , and Government and Administration .

Q: Which business areas has Silke worked in recently?

Silke has recently worked in business areas like Information Technology , Product Development , and Quality Assurance .

Recommended expert

Schwalbach am Taunus, Germany

Check rate

Experience

Oct 2025 - Present

8 months

Bonn, Germany

Hybrid

Business Analyst

Rentenservice

Developed a digitalization strategy Analyzed legacy systems and designed a new IT landscape

Gathered current work structures and processes
Identified optimization opportunities
Developed a tool landscape to support business processes
Created a request for proposal
Defined epics and user stories
Modeled processes

Technologies/Methods: Confluence, MSTeams, MindManager, PlantUML, JIRA

Jan 2024 - Dec 2024

1 year

Requirements Engineer

Schienenverkehr

Providing interfaces to deliver data from legacy systems to replace them
Analyzing legacy systems and mapping them to the requirements of the new system
Implementing legal and regulatory requirements for TAF/TAP/TSI, ETCMS
Coordinating with external systems
Functional acceptance of features
Analyzing data to implement GDPR for user data
Designing features and user stories
Clarifying open questions
Defining processes and data structures
Coordinating with connected teams within the ART
Technologies/Methods: SAFE, JIRA, Confluence, MSTeams, MindManager, PlantUML, IntelliJ, DBT, AWS

Jan 2023 - Dec 2023

1 year

Requirements Engineer

Telekommunikation

Extending existing systems with new functionalities
Functional responsibility for implementing GDPR requirements
Coordinating with BSS and OSS stakeholders
Reviewing deletion runs and analyzing errors
Implementing legal and regulatory requirements
Coordinating with external systems
Functional acceptance of features
Designing and implementing change requests
Supporting the introduction of new products
Creating migration requirements and feasibility studies
Coordinating requirements in waterfall and agile organizations
Working in hybrid structures and coordinating with connected teams
Technologies/Methods: Waterfall project organization, SCRUM, JIRA, WebEx, MSTeams, MindManager, PlantUML, Confluence, Gard, Siebel, APEX, Oracle databases

Jun 2022 - Dec 2022

7 months

Business Analyst

Telekommunikation

Extending the online sales platform for telecommunication products in the business customer segment for new customers
Business Epic Owner for customer data
Developing business, legal, and regulatory requirements for new customer data and verification
Coordinating with BSS and OSS stakeholders and external systems for data storage in an API architecture
Functional acceptance of features and developing test scenarios
Creating epics and user stories for the agile team
Integrating an online identity solution for new customers
Defining processes and data structures
Technologies/Methods: SAFE, JIRA, TMF framework, API architecture, TARDIS, AWS, WebEx, MSTeams, MindManager, PlantUML, Confluence, Gard, PurpleView, Swagger, Postman

Jan 2022 - Jun 2022

6 months

Business Analyst

Telekommunikation

Implementing an online sales platform for telecommunication products in the business customer segment and establishing customer data management
Business Epic Owner for customer data
Defining customer data structures for contract customers
Connecting various data pools with master and address data
Introducing a PartyRoleManagement system to model customer data structures
Coordinating with BSS and OSS stakeholders and external systems for data storage
Functional acceptance of features and developing test scenarios
Creating epics and user stories for the agile team
Defining processes and data structures
Technologies/Methods: SAFE, JIRA, TMF framework, API architecture, TARDIS, AWS, WebEx, MSTeams, MindManager, PlantUML, Confluence, Gard

Nov 2020 - Dec 2021

1 year 2 months

Business Analyst

Telecommunications

Launch of an online trading platform for hardware in the business customer environment
Business Epic Owner for customer data
Definition of customer data structures for guest buyers
Coordination with stakeholders from BSS and OSS as well as external systems for data storage
Functional acceptance of features
Development of test scenarios
Technologies/Methods: SAFE, JIRA, TMF-Framework, API-Architecture, TARDIS, AWS, WebEx, MSTeams, MindManager, PlantUML, Confluence, Gard

Apr 2019 - Apr 2020

1 year 1 month

Business Analyst

Telecommunications

Transformation of waterfall project organization to the SAFE framework in order management
Lead Business Analyst in an agile team
Integration of agile processes into daily work
Coordination with stakeholders from BSS and OSS
Process automation within the order chain
Preparation of Product Increment Plannings and creation of product backlogs
Implementation of requirements in agile mode
Development of test scenarios and test automation
Technologies/Methods: SAFE, JIRA, Innovator, Siebel, Siebel Tools, SQL-Developer, Interface Simulator, Insomnia, Scenariomanager, ADP, Confluence, Slack

Jun 2018 - Mar 2019

10 months

Solution Designer, Business Analyst

Telecommunications

Definition and implementation of new processes in an existing CRM system in order management
Derivation of user stories from epics and implementation into business and technical requirements
Coordination with stakeholders (BSS and OSS) for impact analysis
Process automation within the order chain
Modeling processes with Innovator
Creation of documents for know-how transfer to the development team
Quality control of development work through BA tests
User and support training
Business and technical support for production rollout
Ticket analysis and handling
Technologies: JIRA, HP ALM, Polarion, Innovator, Siebel, Siebel Tools, SQL-Developer, Interface Simulator

Mar 2016 - May 2018

2 years 3 months

Solution Designer, Business Analyst

Telecommunications

Feasibility study for introducing a new product structure in order management
Review of existing processes for adaptability to the new product model
Derivation of user stories from epics and implementation into business and technical requirements
Coordination with stakeholders (BSS and OSS) for impact analysis
Process automation within the order chain
Effort estimation using function point analysis
Modeling processes with Innovator
Creation of documents for know-how transfer to the development team
Quality control of development work through BA tests
Technologies: HP ALM, Polarion, Innovator, Siebel, Siebel Tools, SQL-Developer, Interface Simulator

Mar 2012 - Apr 2016

4 years 2 months

Business Analyst, Subproject Lead

Telecommunications

Integration of new services into an existing CRM system in order management
Design and implementation of business processes for the wholesale business according to legal requirements
Implementation of new legal regulations for the relocation process of fixed-line connections
Interface adjustments and coordination of the interface structure
Effort estimation using COCOMO and function point analysis
Process automation within the order chain
Creation and extension of business function models in Rational Rose
Creation of documents for know-how transfer to the development team
Quality control of development work through BA tests
Support for system tests, CIT, and production rollout
Ticket analysis
Technologies: HP ALM, Polarion, Innovator, Siebel, Siebel Tools, SQL-Developer, Interface Simulator

Mar 2008 - Feb 2012

4 years

Business Analyst, Siebel Developer, Subproject Lead

Telecommunications

Expansion of the initial version of an order management system in the telecommunications sector
Gathered and analyzed requirements in workshops
Coordinated functional aspects of technical feasibility studies
Automated processes within the order chain
Effort estimation using COCOMO and function point analysis
Created and enhanced functional models in Rational Rose
Prepared documentation for knowledge transfer to the development team
Quality control of development work through BA tests
Performed BA tests and supported system tests and CIT
Provided functional/technical support for production rollout
Supported the development team on-site in Pune, India
Technologies: ClearQuest, Rational Rose, Siebel, Siebel Tools, SQL Developer, interface simulator

Sep 2006 - Feb 2008

1 year 6 months

Siebel Developer, Business Analyst

Telecommunications

Developed company-specific order management processes in a new CRM system
Initial setup of order processes and workflow design
Automated processes within the order chain
Effort estimation using COCOMO
Technical implementation using customizing, scripting, and workflow design
Clarified unclear processes and dependencies
Supported production rollout
Analyzed and resolved tickets
Technologies: ClearQuest, Rational Rose, Siebel, Siebel Tools, SQL Developer, interface simulator

Feb 2006 - Aug 2006

7 months

Siebel Developer, Business Analyst

Industrial

Developed quick entry forms with follow-up processing
Aligned functional requirements
Supported definition and mapping of operational and sales processes
Developed alternative design proposals to meet business requirements
Effort estimation using COCOMO
Configuration, Customizing, Scripting
Performed performance analysis and supported testing
Ensured data consistency
Technologies: Siebel 7.8 Sales, Siebel Tools, SQL Navigator, Toad, Oracle RDBMS

Apr 2005 - Nov 2005

8 months

Siebel Developer, Business Analyst

Pharmaceutical

Customizing and rollout of a multilingual ePharma application in EMEA, Australia, Canada
Configuration, customizing, scripting
Reviewed and redesigned requirements
Coordinated with offshore partners
Time and cost estimates
Ensured data consistency
Technologies: Siebel 7.8 ePharma, Siebel Tools, SQL Navigator, Toad, Oracle RDBMS

Jul 2004 - Mar 2005

9 months

Siebel Developer, Business Analyst, Customer Support

Pharmaceutical

Converted from a monolingual to a multilingual system and prepared for EMEA rollout
Integrated functions during system consolidation
Coordinated with nearshore partners
Handled and tracked tickets
Configured and tested Siebel EIM functionalities
Ensured data consistency
First- and second-level support
Technologies: Siebel 7.8 ePharma, Siebel Tools, SQL Navigator, Toad, Oracle RDBMS

Nov 2003 - Jun 2004

8 months

Business Analyst

Intern/Consulting

Creation of training materials for onboarding new employees and introducing new topics
Conducting user and developer training sessions
Technologies: MS Office

Jun 2000 - Oct 2003

3 years 5 months

Siebel Developer, PL/SQL Specialist

Textile

Customizing Siebel, workflow management, and support in the CRM system of a large German private bank
Analysis and further development of interfaces based on Siebel EAI
Data consistency measures and creation of PL/SQL routines
Data analysis and correction of data and load procedures
Design and creation of new interfaces to the DWH
Technologies: HP 9000 on HP-UX 20.0, Oracle RDBMS, Siebel, Siebel Tools, SQL-Navigator, PL/SQL, SQL*Loader

Apr 1999 - May 2000

1 year 2 months

Business Analyst, Interface Developer

Finance

Analysis of the front-office data model and preparation of data in the DWH for report creation
Overall project responsibility in the design phase
Design of the interface to the DWH
Design and development of the DWH structure for accurate reports
Ensuring data consistency between systems
Technologies: HP 9000 on HP-UX 20.0, Oracle RDBMS, Siebel, Siebel Tools, SQL-Navigator, PL/SQL, SQL*Loader, Business Objects, Baan Front Office

Aug 1998 - Mar 1999

8 months

PL/SQL Developer

Textile

Integrity check of data delivery for an interface between the production system and the data warehouse using PL/SQL procedures
Aligning requirements and designing the check routines
Implementation and testing of the requirements
Technologies: HP 9000 on HP-UX 20.0, Oracle RDBMS, Siebel, Siebel Tools, SQL-Navigator, PL/SQL, SQL*Loader

Apr 1998 - Jul 1998

4 months

PL/SQL Developer

Finance

Implementation of a system to verify and ensure data integrity of the warehouse management system's data
Derivation of integrity rules from predefined warehouse management business processes
Implementation of check routines in PL/SQL procedures
Storing the results of the integrity checks in the Oracle database
Technologies: HP 9000 on HP-UX 20.0, Oracle RDBMS, Siebel, Siebel Tools, SQL-Navigator, PL/SQL, SQL*Loader

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Telecommunication, Banking and Finance, Pharmaceutical, Transportation, Professional Services, and Government and Administration.

Telecommunication

Banking and Finance

Pharmaceutical

Transportation

Professional Services

Government and Administration

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Quality Assurance, Project Management, Product Development, Customer Service, and Operations.

Information Technology

Quality Assurance

Project Management

Product Development

Customer Service

Operations

Summary

I have over 15 years of experience in requirements engineering and business analysis in telecommunications, pharmaceuticals, finance, and industry. My focus is on transforming complex processes, defining clear data structures, and ensuring a smooth transition from legacy systems to modern environments.

My strength is turning technical and regulatory requirements into actionable user stories and processes, building sustainable interfaces, and integrating agile and waterfall methods. My further training, including with IIBA, IREB, and Scrum, supports my ongoing commitment to delivering reliable and innovative solutions.

Skills

Professional Competencies:

More Than 20 Years Of It Experience
Over 10 Years Of Experience As A Lead Business Analyst In Requirements Definition, Requirements Engineering, And Designing Technical Processes
Experience In Various Industries (Banking, Industry, Pharmaceuticals, And Telecommunications)
Many Years Of Experience In Process Automation
Experience Leading Subprojects With Teams Of Up To 10 People
Many Years Of Experience In Both Waterfall And Agile Project Environments
Extensive Collaboration On International Projects With Onshore And Offshore Teams
Extensive Experience In Effort Estimation Using Various Methods

Personal Skills:

Structured And Precise – Also Pragmatic And Solution-oriented
Goal-oriented Team Player
Ability To Act As A Mediator Between Business Stakeholders And It In A Solution-focused Way

Tools/methods:

Safe
Scrum
Jira
Confluence
Bpmn
Innovator
Rational Rose
Mindmanager
Plantuml
Siebel
Siebel Tools
Sql-developer
Apex
Oracle Db
Interface Simulator
Insomnia
Ibm Scenario Manager
Adp
Rational Portfolio Manager
Svn
Sharepoint
Polarion
Agile Working Methods
Waterfall
Tmf
Tardis
Api Architecture
Gard
Hp Alm
Slack
Webex
Jabber
Oracle Toad
Ibm Rational Clearcase
Oracle
Dbt

Languages

German

Native

English

Advanced

Greek

Intermediate

Russian

Elementary

Certifications & licenses

IIBA

IREB

ISTQB® Tester Foundation Level

Professional Scrum Master I scrum.org

SAFE

Siebel Certified Consultant (7, 8)

UML modeling with Innovator

Statistics

Experience

Total positions 20

Experience in Telecommunication 16.5 y

Avg length 1 y 3 m

Longest experience 4 y 1 m

Global Experience

Countries worked in 1 (Germany)

Primary country Germany

Expertise

Recent roles Business Analyst, Requirements Engineer, Solution Designer, Business Analyst

Main industries Telecommunication, Banking and Finance, Pharmaceutical

Main business areas Information Technology, Quality Assurance, Project Management

Qualifications

Certifications earned 7

Profile

Created

March 2025

Last Update

April 2026

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Silke based?

Silke is based in Schwalbach am Taunus, Germany and prefers 100% remote projects.

What languages does Silke speak?

Silke speaks the following languages: German (Native), English (Advanced), Greek (Intermediate), Russian (Elementary).

How many years of experience does Silke have?

Silke has at least 26 years of experience. During this time, Silke has worked in at least 10 different roles and for 9 different companies. The average length of individual experience is 1 year and 4 months. Note that Silke may not have shared all experience and actually has more experience.

What roles would Silke be best suited for?

Based on recent experience, Silke would be well-suited for roles such as: Business Analyst, Requirements Engineer, Solution Designer, Business Analyst.

What is Silke's latest experience?

Silke's most recent position is Business Analyst at Rentenservice.

What companies has Silke worked for in recent years?

In recent years, Silke has worked for Rentenservice, Schienenverkehr, Telekommunikation, and Telecommunications.

Which industries is Silke most experienced in?

Silke is most experienced in industries like Telecommunication, Banking and Finance, and Pharmaceutical. Silke also has some experience in Transportation, Professional Services, and Government and Administration.

Which business areas is Silke most experienced in?

Silke is most experienced in business areas like Information Technology, Quality Assurance, and Project Management. Silke also has some experience in Product Development, Customer Service, and Operations.

Which industries has Silke worked in recently?

Silke has recently worked in industries like Telecommunication, Transportation, and Government and Administration.

Which business areas has Silke worked in recently?

Silke has recently worked in business areas like Information Technology, Product Development, and Quality Assurance.

Does Silke have any certificates?

Silke has 7 certificates. Among them, these include: IIBA, IREB, and ISTQB® Tester Foundation Level.

What is the availability of Silke?

Silke will be available full-time from January 2027.

What is the rate of Silke?

Silke's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.