Lisa-Simone F.-Freelance Consultant
Check rate
Experience
Freelance Consultant
Flämig Consulting
- Developed modular service components
- Created practical templates and standard deliverables
- Conducted scoping discussions
Founder & Owner
stocktronix24
- Established and managed a sole proprietorship in online retail
- Managed purchasing and procurement
- Oversaw sales, customer communications, logistics processes, and agile methods
- Managed purchasing calculations and basic bookkeeping
- Business development: market research, product range management, M365 partner acquisition, and development of sales promotion activities
- Built and integrated AI agents
Business Process Consultant
Evora IT Solutions GmbH
- Led a small international project (3-person team) to develop a case study focused on Risk Mitigation and analyze different architectural approaches
- Coordinated and managed project communications across four time zones (Brazil, India, USA, Germany) in English
- Direct client contact: provided stakeholder updates, reporting, and presentations in English
- Integrated AI agents
- Founded the internal "AI Fabric" initiative to promote AI skills and interdisciplinary collaboration
- Built a company-wide network of people interested in AI
- Developed strategic proposals for integrating AI technologies into existing business processes
- Prepared a management presentation for the official implementation of the initiative
Senior Consultant CRM Microsoft Dynamics / Data and Interfaces Focus
SENEC GmbH
- Cross-functional project member in business-critical projects
- Coordinated and carried out the Product Owner role
- Managed external service providers
- Applied Scrum and Kanban methods
- Managed the Product Backlog
- Planned and conducted workshops
- Designed data and relationship models
- Designed and coordinated the implementation of IT interfaces and connections to systems through the ecosystem
- Conducted functional and technical refinements
- Created functional and technical documentation
- Introduced and developed system standards, taking scalability and compliance with audit requirements into account
- Supported the design and introduction of a rule engine for data quality visibility and reporting
- Served as interim Lead Product Owner for the Feldaustausch project
- Coordinated technical implementation teams across departments
Energy Industry Process Manager
SENEC GmbH
- Set up the project structure in JIRA
- Created the Product Backlog
- Gathered, assessed, and scheduled new requirements from business teams
- Analyzed cross-project interfaces and managed stakeholders
- Planned quarterly work, including creating a transparent roadmap
- Coordinated and worked closely with project leads of parallel initiatives to analyze and evaluate dependencies and participation
- Collaborated across projects in JIRA
- Managed requirements for the introduction of Microsoft Dynamics 365 as KeyUser for the energy industry
- Planned and conducted workshops
- Served as a liaison and translator between business teams and IT
- Prioritized consolidated requirements
- Designed interfaces
- Supported the design of data models
- Designed and set up the mapping for data migration
- Implemented and tested requirements
- Contributed to developing system guidelines for consistent data quality
- Documentation
Energy Industry Employee, Focus on Customer Service Processes
SENEC GmbH
Advising and supporting business and private customers
Recording quotes and orders for complex electricity products
Entering contract data into energy-specific IT systems
Supporting energy billing
Optimizing customer service processes within the department
Developing optimization plans to increase efficiency and improve the customer experience
Mapping the customer journey within the energy industry department
Documenting existing processes in BPMN 2.0
Gathering, designing, and implementing requirements from the department
Optimizing existing processes and defining target processes
Evaluating software to improve customer service processes across departments
Structuring the evaluated software for the department
Conducting performance tests
Analyzing interfaces within the IT infrastructure
Independently preparing and developing training sessions
Training department staff and new employees
Planning and managing the migration in collaboration with IT and external service providers
Taking over administration of the department's software and coordinating closely across departments
Implementing and launching a customer-facing portal, including setting up an FAQ section
Implementing processes in BPMN 2.0, including partial automation
Documentation
Subproject management: designing and structuring the subproject in collaboration with the other subproject leads
Setting up the project structure in JIRA
Resource planning
Creating and managing the product backlog
Analyzing cross-project interfaces and managing stakeholders
Quarterly planning, including setting up a transparent roadmap
Coordinating and maintaining close communication with parallel initiatives
Complaints Management Specialist
CHECK24 Reisekundenservice GmbH
- Handling escalations to senior management
- Handling complaints across various social media channels
- Crisis management
- Quality management
- Setting up and managing staff schedules and task allocation within the team
Project Manager
Art Medial GmbH
- Optimizing internal operational structures
- Advising and supporting customers
- Recording quotes and orders
- Planning and costing
- Handling complaints
- Developing customized structures, service catalogs, goods logistics, and resource management
Internal Sales / Project Management
Hoffschmidt Werbeflaggen GmbH & Co. KG
Internal Sales / Project Management
Hoffschmidt GmbH & Co. KG
Advertising Technician
Hoffschmidt GmbH & Co. KG
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Advertising, Energy, Tourism, Media and Entertainment, Professional Services, and Retail.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Project Management, Sales, Operations, Customer Service, Logistics, and Information Technology.
Summary
Experienced consultant with in-depth expertise in digitalization and process optimization. Specialized in the practical implementation of digital transformation projects, focusing on internal processes, CRM systems, and data-driven business operations. I see myself as a link between IT and business teams. Through ongoing training in AI and membership in AI communities, I bring up-to-date technology knowledge to forward-looking digitalization strategies.
Skills
- Ai Strategy
- Project Management
- Requirements Management
- Agile Methods
- Stakeholder Management
- M365
- Ms Dynamics 365 Crm
- Devops
- Atlassian (Jira, Confluence)
- Servicenow
Languages
Education
Leaders of AI
Master Business with AI · Artificial Intelligence
- Further training in the strategy and implementation of AI solutions in companies
- Focus on building and integrating AI agents to support business transformation toward hybrid organizations
- Completed 5 practical case studies on topics such as AI-driven process automation, data strategy, and company-wide scaling of AI applications
- Developed practical methods for leading AI transformation and using data-driven decision-making processes Accredited by Hochschule Fresenius and Microsoft
Certifications & licenses
AI Competency Training - EU AI Act
Statistics
Experience
Expertise
Qualifications
Frequently asked questions
Have questions? Find more information here.
Lisa-Simone is based in Chemnitz, Germany and can operate in on-site, hybrid, and remote work models.
Lisa-Simone speaks the following languages: German (Native), English (Intermediate).
Lisa-Simone has at least 16 years of experience. During this time, Lisa-Simone has worked in at least 10 different roles and for 8 different companies. The average length of individual experience is 1 year and 5 months. Note that Lisa-Simone may not have shared all experience and actually has more experience.
Based on recent experience, Lisa-Simone would be well-suited for roles such as: Freelance Consultant, Founder & Owner, Business Process Consultant.
Lisa-Simone's most recent position is Freelance Consultant at Flämig Consulting.
In recent years, Lisa-Simone has worked for Flämig Consulting, stocktronix24, Evora IT Solutions GmbH, and SENEC GmbH.
Lisa-Simone is most experienced in industries like Advertising, Energy, and Tourism. Lisa-Simone also has some experience in Media and Entertainment, Professional Services, and Retail.
Lisa-Simone is most experienced in business areas like Project Management, Sales, and Operations. Lisa-Simone also has some experience in Customer Service, Information Technology, and Logistics.
Lisa-Simone has recently worked in industries like Energy, Professional Services, and Retail.
Lisa-Simone has recently worked in business areas like Project Management, Information Technology, and Customer Service.
Lisa-Simone holds a Master in Artificial Intelligence from Leaders of AI.
Lisa-Simone has 2 certificates. These include: AI Competency Training - EU AI Act and PSPO 1 - Professionell Scrom Product Owner.
Lisa-Simone is immediately available full-time for suitable projects.
Daily rate distribution
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Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 14 Nov 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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