Markus Fankhauser-Logistics Expert/Coach
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Experience
Logistics Expert/Coach
RAPID Technic AG
- Coaching, developing fundamentals and leading technical aspects in logistics transformation
- Extending SAP WM functionalities
- Efficiency measures in shuttle warehouse technology
- Setting up logistics operations reporting
- Comprehensive inventory planning and execution
- Preparing the technical and commercial foundations for cooperation with external logistics service providers
- Recommendations for the future process and organizational structure
Co-Lead Enterprise Asset Management ERP Implementation
SBB AG
- Co-lead of the Enterprise Asset Management (EAM) area for the company-wide SAP S/4HANA rollout
- Establishing and enhancing the standard EAM process map
- Managing and approving business requirements and specifications
- Enhancing SAP Solution Manager governance
- Supporting the planning of the functional roadmap
- Supporting the setup of integration areas and coaching the teams
- Further developing the EAM organization as part of the S/4-SBB program
Deputy Program Manager Global PLM/ERP Implementation
Stadler Rail Management AG
Synchronizing the international subprojects in DE, ES and CH
Leading the Project Management Office (PMO)
Acting as deputy program manager from March 2022 to June 2022
Restructuring planning and development: goals, principles, technical solution methodology, scope, roadmap, planning/budgeting, governance and organization
Setting up and overall management of the organizational departments
Initiating and building the Master Data Management (MDM) organization and acting head
Initiating and supporting the setup of the global core solution and process map
Supporting the establishment of the global SAP CC organization
Supporting the data migration of a critical subproject
Managing Director a.i.
erzo Entsorgung Region Zofingen
Full responsibility with operational management, organizational and strategy development for 5 senior staff and 35 employees
Operational, organizational, commercial and administrative management of waste recycling, wastewater treatment plant and central services (finance and HR, administration)
Preparing and presenting operations monthly to the board
Technical and commercial support for various investment projects
Initiating the customer pricing policy development and contract renegotiation with a major industrial client
Contributing to the preparation of the annual report and financial statements, including the audit
Organizational development: revision of the organization and personnel regulations, including employment terms, working time rules, employee representation, job descriptions, qualification and salary system
Participating as part of a working group of owners, auditors and lawyers to draft the split of the company into two divisions
Strategy development: drafting strategic options for site development with an investment volume in the three-digit millions, supporting a strategic subproject, establishing and strengthening potential partnerships and sponsorships
Successful completion of the Phase-0 business case and preparation for the Phase-1 feasibility study
Head of Data Analysis & Offering - RAM-LCC a.i.
STADLER Service AG
Setting up a comprehensive business intelligence solution using service field data for fleet managers, site managers and RAM-LCC engineers
Creating the comprehensive field data model and implementing it in a data warehouse (MS SQL)
Designing the KPIs and dashboard views on a scalable, high-performance platform following IBCS standards (Qlik Sense)
Initiating various service IT initiatives: introducing a maintenance planning system, consolidating the multi-tenant structure in InforEAM, interface solution between EAM and other modules (InforOS/ION)
Concept and requirements engineering for an integrated LCC calculator solution
Contributing to the business development initiative for service site mobilization focused on a center of competence
Co-responsible for reorganizing the teams from fleet management and maintenance engineering into a new department focusing on all maintenance-related tasks along the life cycle
Adapting team leadership in service IT
ERP Transformation Manager and Acting Head of Supply Chain Management
V-ZUG AG
Responsible as transformation manager after the S/4HANA go-live (July 2018)
Stabilize sales and operations areas aiming to increase customer on-time delivery from 85% to 95%
Reduce temporary staff
Business and SAP team action catalog: strengthen production planning and material procurement, reinforce the SAP Competence Center, solve major process issues, clean up material master and transaction data post go-live, build the SAP documentation library, change communication
Build a supply chain organization from existing and new units with 120 employees: supply, demand and S&OP planning, logistics (inbound, warehouse, transport), operational purchasing, processes, projects, and operations controlling
Supply Chain/Logistics Expert
FERRUM AG
Logistics transformation project with 12 sub-projects to boost performance by 50% and quality of service by one Sigma level
Covering functions: goods receipt, order picking, packaging, export, intralogistics to production, parts of materials management
Extended ERP functionality with a shipping module (PSI Penta)
Created business requirements and technical specifications for a workflow software solution in spare parts management (PIA Industrial Applications)
Expanded shuttle automation storage technology by integrating the warehouse management system (Kardex PPG) into the master WMS (PSI Penta)
Adapted storage infrastructure and allocation, optimized inbound/outbound strategy, ERP and WMS enhancements
Established logistics KPIs and integrated them into a logistics dashboard (MIS/BI INFOR)
Adjusted process and organizational structure
Acting Head of Logistics
BLS AG
Led logistics across four plant sites with 30 employees
Member of the leadership team for '3R operations' (heavy maintenance) and various specialist committees
Developed the logistics strategy and managed programs for related logistics initiatives
Responsible for the logistics move of a maintenance site, including planning, organization, and immediate actions
Built an inventory analysis/management tool as the basis for stock optimization and defined the business requirements for SAP BW
Implemented multi-level storage, set up associated external warehouses, and expanded the central warehouse function
Immediate measures for storing heavy large components (bogies) in the context of workshop relocation
Provided specialist support for C-parts management realignment, introduction of batch tracking, and mobile warehouse posting
Provided expert support in drafting logistics specifications for the new maintenance site and new central warehouse
Carried out extensive organizational development measures in logistics
Acting Head of Supply Chain/Logistics
ARYZTA Schweiz AG
- Led the supply chain/logistics team (production planning, raw material procurement, logistics, warehouse management)
- Responsible for the logistics transfer of a joint venture company into the ARYZTA Group (production and distribution logistics across multiple sites)
- Planned and set up program management for a reengineering project within the group
- Overall program lead in the concept phase covering sub-projects: warehouse transfer/consolidation to two main sites, adjustments in warehouse management systems, implementation of a production planning system, consolidation from three to one sales client (NAVISION)
Senior Project Manager Logistics, Processes & ERP
ABB Schweiz AG
- Retrofit of 42 train sets for the Swedish State Railways in ABB's own production facility
- Built international logistics with warehouse management and 3PL integration
- Developed and negotiated the service contract and implemented international transport logistics (customs, VAT)
- Responsible for process and ERP design and implementation of the supply chain (procurement, logistics, production, service, configuration management)
- Developed the bill-of-material structure for all car types
- Established and trained the local ABB Sweden organization (procurement, logistics, production planning)
Head of Operations and Project Manager Business Intelligence
HG COMMERCIALE
- Managing processes & organization (including SAP support, master data team), IT & telecommunications, central warehouse & central purchasing with 25 employees
- Building the BI platform with SAP BI/BO
- Creating management reports for sales, materials management, finance and marketing
- Integration and configuration of Business Objects and Business Warehouse
- Setting up the BI Competence Center organization
- Supporting the SAP implementation: data migration, go-live, building the SAP support organization
- Negotiating the IT service/support contract with an external ERP provider
- Implementing SAP Solution Manager for SAP lifecycle management
Material Asset Manager
SR Technics Switzerland AG
- Analyzing and developing improvement actions in spare parts management (inventory turnover, material availability, lead times)
- Establishing relevant KPIs and reports from the management board to departments in a comprehensive MIS system with SAS/SAP integration
Head of Logistics & Customer Service
sona Hearing AG
- Setting up and leading operations for logistics, procurement, materials planning and customer service in CH, DE, FR, NL, BE, and US
- Team responsibility for 8 employees (2 direct, 6 indirect) and managing an external logistics provider
- Implementing SAP R/3 (SD, MM) with customer and provider system integration for EU and US plants
- Establishing an external logistics provider in NL for EU distribution: contract negotiation, process optimization, SAP integration
- Integrating sona Hearing AG into Unitron Hearing AG: transferring activities and winding up the company
Strategic Procurement Manager
Alcatel Lucent Schweiz AG
- Issuing tenders and negotiating contracts for 250 mobile network sites (Sunrise, Orange) in 6 weeks
- Order volume of approx. 20 million CHF
Strategic Procurement Manager
COLT Telecom AG
- Implementing the CAPEX efficiency program
- Price and contract negotiations with main suppliers
- Setting up contract management and establishing related processes and structures
- Commercial project management for data center expansion (emergency power, cooling), volume of 10 million CHF
Head of Profit Center a.i., Mechanical Drive Technology
Angst+Pfister AG
- Management of internal sales, technical field sales, purchasing, administration, and the Geneva branch with 25 employees
- Sales responsibility of CHF 20 million per year
- Personnel and operational restructuring, stabilization of staff turnover
- Introduction of structured process and organizational structures, processes in internal sales, recruitment and training
- Preparation for strengthening field sales and reorganizing purchasing
- Creation of profit & loss management tools, portfolio analysis, deriving actions, and revising customer pricing
Supply Chain & Operations Manager
SR Technics Switzerland AG
- Establishment of the supply chain organization in Bahrain: operational management of 6 sites, leading 40 employees
- Change/transformation program in supply chain management (production, MRO, materials management, logistics): reduced lead times and working capital by 50%, inventory value reduction of 25% (CHF 100 million)
- Process re-engineering, lean management, setting up supply chain controlling (MIS/KPI), materials management tool for 40,000 components, expansion of production planning tool
- Integration of two production sites in England and Ireland: due diligence through operational integration, make-or-buy optimizations
- Building the supply chain in Ireland: logistics, repair cycle management, roll-out of SAP R/3 MM & Logistics
Project Manager Sales and Business Development
CT Umwelttechnik AG
- Planning and sale of environmental technology plants (order volume CHF 5–70 million) as technical and commercial project manager
- Commercial responsibility for offer calculation, contract management, purchase offers and risk analyses
- Development and implementation of marketing strategy/market development in Italy
- Implementation of TQM standards in sales
- Replacement of ERP SAP R/2 with NAVISION: overall responsibility
- Operational integration of a sister company in the planning phase
- Introduction of annual working hours
Project Manager General Planning & Consulting
Colenco Thermische Energieanlagen AG
- Planning, procurement, construction management and commissioning of decentralized energy supply systems
- Consulting for publicly owned energy supply companies
- General planning of a heat pump plant with district heating distribution and a plant for using industrial waste heat
- Energy concept for heat supply of the city of St. Gallen
- Potential study and site investigations for combined heat and power plants in the catchment area of both Basel regions
- IT manager of the department
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Aerospace and Defense, Energy, Manufacturing, Utilities, Healthcare, and Transportation.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Operations, Project Management, Logistics, Procurement, Supply Chain Management, and Sales.
Summary
My interim management focus is on business transformations, implementing strategic initiatives, and/or bridging leadership gaps for industrial and technical service companies with a strong focus on processes, SCM, and/or ERP. Under this profile, I have been successfully working as a program and line manager for over 12 years.
Skills
Expertise
- Advanced Process, Organizational And Erp/it Understanding
- Extensive Technical And Commercial Expertise
- Strong Analytical Skills
- Broad Industry Experience In Industrial And Technical Services
Methodology
- Solid Methodological Skills In Design, Problem Solving And Transformation
- Many Years Of Project And Program Management Experience, Traditional And Agile Methods, Lean Six Sigma
Leadership
- Strong Business Acumen
- Highly Goal- And Solution-oriented With Strong Change Management Qualities
- Good Communication, Persuasion And Assertiveness
- Build Effective Teams With Goal-focused, Task-oriented And Inclusive Leadership
Languages
Education
Kaderschule St. Gallen
Master of Advanced Studies FH in Business Administration · Business Administration · St. Gallen, Switzerland
ETH Zürich
Master of Science in Mechanical Engineering, specialization in Energy Technology and Mechanical Process Engineering · Mechanical Engineering · Zürich, Switzerland
Certifications & licenses
Leading SaFe 5.1
Process Optimization and Quality Management in Six Sigma
Swiss Association For Quality
Statistics
Experience
Expertise
Qualifications
Profile
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