Thorsten Hackfort-Partner
Check rate
Experience
Partner
Johannes Müller Wirtschaftsberatung (JMWB)
- Regional consulting firm for succession planning, crisis management, restructuring, financial communication, and process optimization for corporate management of small and medium-sized enterprises.
- Contributed to developing a more holistic consulting market approach.
- Delivered various presentations on HR topics in medium-sized companies.
- Served as the point of contact for all staffing matters.
Senior Partner
HR-Expertgroup Executive Search & Consulting
- Industry-specific identification, outreach, and recommendation of top performers for professional and leadership roles.
- Selective acceptance of interim mandates as a senior executive (project management, IT management, CIO, IT division management, CTO, CDO, etc.)
- Holistic IT and infrastructure management
- IT service management and IT service processes
- Leadership coaching for internal succession candidates or recruiting through direct approach
- Analyzed the current state of the IT organization in terms of maturity and defined actions with cost-benefit estimates: infrastructures, applications, business continuity, employee professionalization, data center, backup concepts, compliance requirements, IT strategy development
- Provided high-quality talent consulting based on exclusive mandates in the IT, digitalization, and CFO domains
- Filled critical positions with annual target salaries starting at €90,000
- Conducted intensive consulting and briefing workshops for top management
General Manager
Seeburger AG
Comprehensive advancement of the company and administrative functions
Led, developed, and optimized departments: controlling, commercial order processing and inside sales, invoicing, and general administration
Managed central CRM system including development team
Oversaw central IT, IT procurement, IT desktop services, and ran customer data centers for managed services and cloud applications
Led central marketing for corporate identity, market positioning, and corporate communications
Headed the SAP product division, defining product strategy and market positioning
Managed the CISO and ITSecO staff functions
Handled risk management and delegated tasks to external law firms
Financial management of subsidiaries and service projects
Enhanced and optimized reporting systems and internal processes
Analyzed key metrics and managed countermeasures and improvements
Responsible for planning and budgeting execution
Analyzed and documented all business processes and realized efficiency potentials
Reviewed and partially redesigned the change process
Established and expanded in-house sales units
Introduced and coached a middle management team
Improved service quality by implementing ISAE3402 audits and compliance
Achieved successful re-certifications for ISO 9001 and 27001
Director Global Infrastructure Management
CGI Deutschland Ltd. & Co. KG
Responsible for the Global Infrastructure Management division with over 140 employees, 8 teams at 4 locations, and 10 direct reports
Managed the two data centers in Bremen
Reviewed and redesigned ITIL processes
Stabilized and ensured quality of delivery units with a focus on professionalization, efficiency, and productivity gains
Established a new strategic delivery location in Erfurt
Implemented ISAE3402 compliance and transformed processes into industrialized service operations
Evaluated a new strategic data center location and defined architectures
Oversaw end-to-end operation of client IT, including field service tasks in full outsourcing
Operated host environments (IBM, AS/400, Unix derivatives, Intel architectures), storage and backup solutions, Oracle and SAP applications, Citrix farms, cloud environments, ESX hosts, Exchange, Notes
Managed business partners and suppliers and served as contact for the works council
Led sales, bid management, presales, project management, service management, networks, apprentice program, recruiting and staffing, and guided and developed managers
Established the service desk as a standalone value creation pillar
Initiated a project to review and redesign ITIL processes
Developed concepts and budgets to professionalize delivery
Built a network with other business units and clients
Head of Managed Services
All for One Steeb AG
Accountable for the Managed Services division with over 120 employees in 9 teams across four levels at 8 locations and 7 direct reports
Managed the two highly available data centers in Frankfurt
Provided outsourcing services for about 220 customers in the DACH region
Defined, implemented, and ensured quality of sustainable service and data center processes
Introduced SAS70 / ISAE3402 compliance
Designed the service portfolio and set strategy and goals
Secured service quality and customer satisfaction
Operated SAP and non-SAP (>1,900 operating systems, >1,400 SAP instances), archiving solutions, Citrix farms, private cloud, Microsoft Exchange, SharePoint, Lync for over 25,000 end users
Managed business partners and suppliers
Negotiated and procured external consulting support, and de-escalated and coached leadership teams
Scaled the division from €31.4 million to €86.8 million in revenue and grew the organization from 70 to over 120 employees
Increased the division's share of total revenue to 47%
Integrated new team units through M&A
Transitioned over 30 new customers into data centers (TCV: €26 million)
Established a PMO and executed massive server consolidation
Reduced power costs by 30%
Standardized and industrialized operations and developed a training concept for managers
Evaluated data center sourcing strategy
Head of Individual Customers Business Unit
Sycor GmbH
Overall responsibility for leading the Individual Customers business unit with three departments, 25 employees and 8 direct reports, including budget responsibility
Strategy coaching for the U.S. branch office
Definition and development of objectives based on the BSC model (finance, customers, processes, employees)
Promotion of the company's global growth (USA, Asia)
Planning and execution of employee and divisional strategy workshops as well as telemarketing sales campaigns
Implementation of quality management methods and strengthening employee accountability
Business development and partner management
Industry-independent SAP consulting, SAP archiving and DMS services, as well as outsourcing services
Consulting and development based on ABAP, Java and SAP eCommerce
Key account management and recruitment of new employees
Exceeded sales targets in 2007 and 2008
Acquired seven new customers in 2008
Highest customer satisfaction ratings compared to all strategic business units
Team Leader Technology Consulting
itelligence AG
Direct leadership of 5 employees and building the "Technical System Solutions" team
Technology consulting beyond classic SAP Basis consulting and establishment of the Citrix business unit
Conducting performance development interviews and business development
IT process consulting, preparation and evaluation of IT tenders
Analysis of customer contracts with IT service providers and identification of optimization potential
IT strategy consulting and workshops, Citrix presales, and partner management with Arxes and Avira
Formation of a high-performing team with diversified responsibilities
Successful planning and execution of a trade show appearance at the 2005 DSAG conference
100% target achievement and positive contribution to revenue growth
Positive customer satisfaction feedback
Project Manager Outsourcing Competence Center
itelligence AG
Involvement in setting up the Outsourcing & Services division and the Outsourcing Competence Center
Project management in outsourcing transitions and presales support through independent solution and concept development
Concept development for server consolidation and preparation of operations manuals
Planning and consulting for in-house IT operations at customer sites as well as planning hardware expansions
Successful migration of extensive productive SAP landscapes into outsourcing
SAP Database and System Administrator
it-go! GmbH
Trainee in international database and SAP R/3 system administration (working language: English)
Participation in building the operations team with the goal of entering the outsourcing business
Planning, design and full responsibility for the data center move from Walldorf to Bautzen with 12 productive SAP customer systems
Management of 8 employees as project manager and successful implementation in time, budget and quality
Information Services Project Office
CLAAS KgaA
SAP R/2 and R/3 project work, process documentation, program maintenance and SAP transport management
Translations and user trainings
Conducted user trainings in England and Hungary
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Professional Services, and Agriculture.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Strategy, Operations, Project Management, Human Resources, and Sales.
Summary
Experienced IT project manager, team and department leader and managing director with a strong focus on customer orientation and value creation. Develops effective processes, boosts efficiency and sustainability. Defines clear strategies and structures to foster stability and accountability. With over 25 years of experience in the IT sector, he creates sustainable solutions through clarity and openness. Industry expertise in software, IT services, SAP system house, IT consulting, mid-sized manufacturing.
Skills
- It
- Digitalization
- Coo
- Cio, Fractional Cio
- Executive Management
- Department Management
- General Management
- It Project Management
- It Risk Management
- It Compliance
- It Service Management
- M&a
- Transformation
- Fractional Leadership
- Business Succession
- Personnel Development
- Hr Consulting
- Ms 365
- Sap R/3 Basis, Sap Technology, Sap User Skills
- Sap And Db Administration Oracle And Ms-sql
- Visio
- Ms Project
- It Infrastructure
- It Topologies
- Itsm Processes
- It Interim Management (Department Head, Coo, Cio, Managing Director, Etc.)
- Vacancy Bridging
- It Risk Management
- It Compliance
- It Sustainability
- Transition & Transformation
- Support For Make-or-buy Decisions
- It-specific Consulting
- Analyses (Health Checks)
- Recommendations For Restructuring, Turnaround, And M&a Projects
- Direction-setting, Motivating Communication
- Enabling And Empowerment
- Selective Acceptance Of Interim Mandates As A Senior Executive (Project Management, It Management, Cio; Department Head, Cto; Fractional Cio)
- Stabilization, Maintenance Of The Status Quo, Or Development Of It Departments
- Holistic It And Infrastructure Management
- Analysis Of The Current State Of The It Organization Regarding Maturity Level And Derivable Actions With Cost-benefit Estimation
- Infrastructures
- Applications
- Business Continuity
- Professionalization Of Employees
- Data Center
- Effectiveness Of Backup Concepts
- Compliance Requirements
- It Strategy Development
- Development And Scaling Of Large Organizational Units
- Stabilization During Periods Of Change
- M&a Integration Management
- It Service Management
- It Service Processes
- Data Center Management
- Sap Hosting Services
- Sap Hana
- Sap Technology Services
- Sap Consulting Services
- Cloud Services
- It Outsourcing Services
- Hr: Personnel Development, Aptitude Diagnostics
- Hr: Potential Analysis, Psychometric Analyses
- Hr: Research, Recruiting, Selection
- Mentoring And Coaching Of Executives And Emerging Leaders
- Leadership Coaching For Internal Succession Candidates
- Direct Approach In Recruiting
Languages
Education
University of Bielefeld
Dr. rer. nat., Organic Chemistry · Chemistry · Bielefeld, Germany · very good
Westfälische Wilhelms University Münster
Diplom-Chemist, Organic Chemistry · Chemistry · Münster, Germany
Laurentianum High School Warendorf
Abitur · Warendorf, Germany
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
Frequently asked questions
Do you have questions? Here you can find further information.
Where is Thorsten based?
What languages does Thorsten speak?
How many years of experience does Thorsten have?
What roles would Thorsten be best suited for?
What is Thorsten's latest experience?
What companies has Thorsten worked for in recent years?
Which industries is Thorsten most experienced in?
Which business areas is Thorsten most experienced in?
Which industries has Thorsten worked in recently?
Which business areas has Thorsten worked in recently?
What is Thorsten's education?
What is the availability of Thorsten?
What is the rate of Thorsten?
How to hire Thorsten?
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
Similar Freelancers
Discover other experts with similar qualifications and experience
Michael Stolle
Franziska Jentzsch
Thomas Meyer
Charles Bellaiche
Rochus Kammer
Matthias Bullmahn
Annabelle Gräfin Von Schweinitz
Federico Leefhelm
Onik Mia
Jennifer Kraft García
Experts recently working on similar projects
Freelancers with hands-on experience in comparable project as a Partner
Franziska Jentzsch
Irmgard Drey
Michael Stolle
Julia Goering
Onik Mia
Antje Maier
Annabelle Gräfin Von Schweinitz
Jens Reichert
Tobias Bobka
Rochus Kammer
Nearby freelancers
Professionals working in or nearby Gütersloh, Germany
Alexander Pfaffenrot
John Stuppan
Mathis Dudler
Jochen Köhler
Sabrina Ahrens
Andreas Spernol
Stefan Bornemann
Samer Khader
Michael Schmitt
Ciro Manno
Most recent projects
FRATCH works with many companies and recruitment agencies. Here you will find our recently posted projects and opportunities.
