Thorsten Hackfort-Partner
Check rate
Experience
Partner
Johannes Müller Wirtschaftsberatung (JMWB)
- Regional consultancy for succession planning, crisis management, restructuring, financial communication, and optimization of processes and workflows for small and medium-sized businesses.
- Contributed to developing a more holistic consulting market approach
- Delivered various talks on HR topics in the mid-market
- Point of contact for all staffing issues
Senior Partner
HR-Expertgroup Executive Search & Consulting
- Industry-specific identification, approach, and recommendation of top performers for specialist and leadership roles
- Selective acceptance of interim mandates as a senior executive (project management, IT management, CIO, IT department management, CTO, CDO, etc.)
- Holistic IT and infrastructure management
- IT service management and IT service processes
- Leadership coaching for internal succession candidates or recruiting through direct approach
- Analysis of the status quo of the IT organization regarding maturity and measures with cost-benefit estimation: infrastructures, applications, business continuity, staff professionalization, data center, backup concepts, compliance requirements, IT strategy development
- High-quality HR consulting based on exclusive mandates in IT, digitization, and the CFO stack
- Filling critical positions with annual target salaries from €90,000
- Intensive consulting and briefing workshops for top management
General Manager
Seeburger AG
Overall development and advancement of the company and its administration
Leadership, development, and optimization of departments: controlling, commercial order processing and inside sales, invoicing, and general administration
Central CRM system including a development team
Central IT, IT procurement, IT desktop services, and management of customer data centers for managed services and cloud applications
Central marketing covering corporate identity, market positioning, and corporate communications
Management of the SAP product division with product strategy and market positioning
Oversight of the CISO and ITSecO as staff functions
Risk management and delegation of tasks to an external law firm
Financial management of subsidiaries and service projects
Development and optimization of reporting systems and internal processes
Analysis of key performance indicators and management of countermeasures and improvements
Responsible for planning and budgeting execution
Analysis and documentation of all business processes and implementation of efficiency potentials
Review and partial redesign of the change process
Creation and expansion of own sales units
Implementation and coaching of middle management
Improvement of service quality through introduction of ISAE3402 audits and compliance
Successful recertifications under ISO 9001 and 27001
Director Global Infrastructure Management
CGI Deutschland Ltd. & Co. KG
Responsible for the Global Infrastructure Management division with over 140 employees, 8 teams at 4 locations, and 10 direct reports
Management of both data centers in Bremen
Review and redesign of ITIL processes
Stabilization and quality assurance of delivery units with a focus on professionalization, efficiency, and productivity improvement
Establishment of a new strategic delivery site in Erfurt
Implementation of ISAE3402 compliance and transformation to industrialized service processes
Evaluation of a new strategic data center site and definition of architectures
End-to-end operation of customer IT including field service tasks in full outsourcing
Operation of host environments (IBM, AS/400, Unix derivatives, Intel architectures), storage and backup solutions, Oracle and SAP applications, Citrix farms, cloud environments, ESX hosts, Exchange, Notes
Coordination with business partners and suppliers, and contact person for the works council
Sales, bid management, presales, project management, service management, networks, apprentice program, recruiting and staffing, and leadership and development of managers
Setup of the service desk as its own value creation pillar
Initiated a project to review and redesign ITIL processes
Concept development and budget planning for delivery professionalization
Building a network with other business units and customers
Head of Managed Services
All for One Steeb AG
Responsible for the Managed Services division with over 120 employees in 9 teams across four levels at 8 locations and 7 direct reports
Management of two highly available data centers in Frankfurt
Outsourcing services for around 220 customers in the DACH region
Definition, implementation, and quality assurance of sustainable service and data center processes
Introduction of SAS70 / ISAE3402 compliance
Design of the service portfolio and setting strategy and goals
Ensuring service quality and customer satisfaction
Operation of SAP and non-SAP (>1900 operating systems, >1400 SAP instances), archiving solutions, Citrix farms, private cloud, Microsoft Exchange, SharePoint, Lync for over 25,000 end-users
Management of business partners and suppliers
Negotiation and procurement of external consulting support, as well as de-escalation and coaching of leaders
Scaled the division from €31.4M to €86.8M in revenue and grew the organization from 70 to over 120 employees
Increased the division’s share of total revenue to 47%
Integration of new team units through M&A
Transition of over 30 new customers into data centers (TCV: €26M)
Established a PMO and massive server consolidation
Reduced power costs by 30%
Standardization and industrialization of operations, and training concept for leaders
Evaluation of the data center sourcing strategy
Head of Individual Customers Business Unit
Sycor GmbH
Overall responsibility for leading the Individual Customers business unit with three departments, 25 employees and 8 direct reports, as well as budget responsibility
Strategy coaching for the U.S. office
Defining and setting targets based on the Balanced Scorecard model (finance, customers, processes, employees)
Promoting the company's global growth (USA, Asia)
Planning and conducting employee and division strategy workshops, as well as telemarketing sales campaigns
Implementing quality management methods and strengthening employee empowerment
Business development and partner management
Industry-independent SAP consulting, SAP archiving and DMS services, as well as outsourcing services
Consulting and development based on ABAP, JAVA and SAP eCommerce
Key account management and recruiting new employees
Exceeded revenue targets in 2007 and 2008
Acquired seven new clients in 2008
Achieved the highest customer satisfaction ratings among all strategic business units
Team Lead Technology Consulting
itelligence AG
Direct leadership of 5 employees and building the "Technical System Solutions" team
Technology consulting beyond classic SAP Basis consulting and establishing the Citrix business unit
Conducting staff development meetings and business development
IT process consulting, preparation and evaluation of IT tenders
Analyzing customer contracts with IT service providers and identifying optimization potential
IT strategy consulting and workshops, Citrix presales and partner management with Arxes and Avira
Formed a high-performance team with diversified responsibilities
Successfully planned and managed a trade show appearance at the DSAG Conference 2005
Achieved 100% of targets and made a positive contribution to revenue development
Received positive customer satisfaction feedback
Project Manager Outsourcing Competence Center
itelligence AG
Contributed to building the Outsourcing & Services division and the Outsourcing Competence Center
Project management for outsourcing transitions and presales support through independent solution and concept development
Creating concepts for server consolidation and preparing operations manuals
Planning and consulting for in-house IT operations at client sites, as well as planning hardware expansions
Successfully transitioned extensive productive SAP landscapes into outsourcing
SAP Database and System Administrator
it-go! GmbH
Trainee and international database and SAP R/3 system administration (in English)
Contributed to building the operations team aimed at the outsourcing business
Planning, design and overall responsibility for the data center relocation from Walldorf to Bautzen with 12 productive SAP customer systems
Managed 8 employees as project manager and successfully delivered on time, within budget, and with high quality
Project Office Information Services
CLAAS KgaA
SAP R/2 and R/3 project work, process documentation, program maintenance and SAP transport management
Translations and user training
Conducting user training sessions in England and Hungary
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Professional Services, and Agriculture.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Strategy, Operations, Project Management, Human Resources, and Sales.
Summary
Experienced IT project manager, team and department leader, and executive with a strong focus on customer orientation and value creation. Develops effective processes, increases efficiency and sustainability. Defines clear strategies and structures to promote stability and accountability. With over 25 years of experience in the IT sector, he delivers sustainable solutions through clarity and openness. Industry knowledge: software, IT services, SAP system house, IT consulting, manufacturing mid-market
Skills
- It
- Digitization
- Coo
- Cio, Fractional Cio
- Executive Management
- Department Management
- General Management
- It Project Management
- It Risk Management
- It Compliance
- It Service Management
- M&A
- Transformation
- Fractional Leadership
- Business Succession
- Personnel Development
- Hr Consulting
- Ms 365
- Sap R/3 Basis, Sap Technology, Sap User Skills
- Sap And Database Administration Oracle And Ms-Sql
- Visio
- Ms Project
- It Infrastructure
- It Topologies
- Itsm Processes
- It Interim Management (Department Management, Coo, Cio, Managing Director Etc.)
- Vacancy Bridging
- It Risk Management
- It Compliance
- It Sustainability
- Transition & Transformation
- Support For Make-Or-Buy Decisions
- It-Specific Consulting
- Analyses (Health Check)
- Action Recommendations For Restructuring, Turnaround, And M&A Projects
- Guiding, Motivating Communication
- Enabling And Empowerment
- Selective Acceptance Of Interim Assignments As Senior Executive (Project Management, It Management, Cio; It Department Management, Cto; Fractional Cio)
- Stabilization, Maintaining The Status Quo, Or Further Development Of It Departments
- Holistic It And Infrastructure Management
- Analysis Of The Status Quo Of The It Organization Regarding Maturity Level And Recommended Measures With Cost-Benefit Estimation
- Infrastructures
- Applications
- Business Continuity
- Professionalization Of Employees
- Data Center
- Effectiveness Of Backup Concepts
- Compliance Requirements
- It Strategy Development
- Development And Scaling Of Large Organizational Units
- Stabilization During Transition Phases
- M&A Integration Management
- It Service Management
- It Service Processes
- Data Center Management
- Sap-Hosting Services
- Sap Hana
- Sap Technology Services
- Sap Consulting Services
- Cloud Services
- It-Outsourcing Services
- Hr: Personnel Development, Aptitude Diagnostics
- Hr: Potential Analysis, Psychometric Analyses
- Hr: Research, Recruiting, Selection
- Mentoring And Coaching Of Executives And Emerging Leaders
- Leadership Coaching Of Internal Succession Candidates
- Direct Approach In Recruiting
Languages
Education
Bielefeld University
Dr. rer. nat., organic chemistry · Chemistry · Bielefeld, Germany · very good
Westfälische Wilhelms University Münster
Diploma in Chemistry, organic chemistry · Chemistry · Münster, Germany
Gymnasium Laurentianum Warendorf
Abitur · Warendorf, Germany
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
Similar Freelancers
Discover other experts with similar qualifications and experience
Franziska Jentzsch
Michael Stolle
Thomas Meyer
Antje Maier
Charles Bellaiche
Rochus Kammer
Matthias Bullmahn
Annabelle Gräfin Von Schweinitz
Onik Mia
Federico Leefhelm
Experts recently working on similar projects
Freelancers with hands-on experience in comparable project as a Partner
Franziska Jentzsch
Antje Maier
Irmgard Drey
Michael Stolle
Julia Goering
Tobias Bobka
Onik Mia
Annabelle Gräfin Von Schweinitz
Jens Reichert
Rochus Kammer
Nearby freelancers
Professionals working in or nearby Gütersloh, Germany
Alexander Pfaffenrot
John Stuppan
Mathis Dudler
Jochen Köhler
Bernd Henrich
Christoph Lücke
Sabrina Ahrens
Andreas Spernol
Stefan Bornemann
Samer Khader
Most recent projects
FRATCH works with many companies and recruitment agencies. Here you will find our recently posted projects and opportunities.
